 Welcome everybody to the UX functional group update So we're just going to go over UX team some updates to our UX team structure as well as our projected okay ours for Q3 So for all of the new people who have started welcome to GitLab. This is of the UX team Get to know us Do some coffee chats say hello. We'd love to hear about your experiences as a new person coming into GitLab Especially when it comes to the user experience Your perspective is really helpful So here is the UX team we are two UX researchers and eight UX designers and together we span eight countries and six time zones We've recently changed up the way we do Some things here on the UX team before the way we were structured is pretty much a single team and designers would work Not all over the place but in different areas of the product So wherever the most need was you could work on platform one milestone and be working on discussion the next milestone We have had traditionally some people that were Pretty much experts in certain areas. They tended to work in the same areas For subsequent milestones and we just made that official So here's a list of each UX designer and the product area that they are responsible for You can also see this on the team chart as well as the organizational chart That's listed So if you're not sure who is taking care of what you can go ahead and check those charts Or you could always just ask us in the UX channel. That's fine, too so the benefits of doing this is Each UXer gets to work more closely with the PEM to really understand the roadmap and the direction of that area When you're working in the same area milestone after milestone, you're closer. You can anticipate You can see potential and opportunities that you may not see if you're bouncing around It also allows them to partner closer with engineers in the PEM to work through discovery and issues together because they're part of that ongoing Conversation milestone after milestone versus just coming in at the beginning of a milestone It also reduces the overhead of planning and scheduling from for me yours truly If every designer is working more closely with the PEM That's less time that I have to spend in a spreadsheet assigning Each PM should be working with their UX designer To assign and understand capacity and and I just need to be brought in If there's an issue or they need some assistance in getting some backup So each UXer Leads an area and serves as a backup to another. We're trying to treat these backups as an exception and not the role Because everybody does lead a certain area, but if we have a big initiative in one area of the product And we need someone to pull on Some extra duties then we do have that it doesn't show some cross-training and some coverage, especially if people go on vacation Or they're out sick then we do have someone that has knowledge in that area And hopefully this will also allow PMs to know their resources and really understand The overhead when when product managers are planning so on to Q3 okay ours We did things a little bit differently this time around We have three main okay ours one is pretty much all-encompassing it would be UX and UX design and UX research and UX designers excuse me and then we also broke out some more very UX research specific So the first one is to establish the user experience direction for the security dashboard security is a huge Undertaking and a big new area of the product and it's something that we don't have Complete understanding of at least on the UX team So we're going to start by Aiding that team in completing a competitive analysis to really understand what's already out there in the marketplace What the expectations are from a user for a security dashboard? And the goal is to identify 10 must have items for that security dashboard dashboard So what are users expect to see when they go in there? What are they what is their their purpose and how can we make sure that that they're able to get their job done intuitively quickly? Usefully and then once we've identified those and we've done that competitive analysis The goal is to do a design artifact discovery issue and really take a look at at a holistic view of what that could be and then iterate Start with the smallest Possible improvement something that's going to make it better and start going in that direction So those of you not familiar with design artifacts you could also call them discovery but essentially what it means is that the goal of that issue is not to Get it implemented in in GitLab the goal Is to understand the space work with engineers product managers and UX designers and and even research to understand the problem space and do Discovery and the outcome may be a full-fledged design It may be an iterative first step or it may just be better understanding of what we need to accomplish in that area So there's really no predefined idea of what that outcome is But it's a space for discovery and understanding to happen So we want to do that with a security dashboard and make sure that we're really thinking about this Because this could be really big for us in terms of value that we're adding And then for the UX research and UX research would be part of that that okay, or that's actually a pretty big undertaking that would involve a lot of participation from all of UX and For the specific okay ours for UX research Really looking to one incorporate personas into our design process for 100% of the product we Have not updated our user personas and quite a while. I think we just recently did some research for an operations manager Persona, which we're adding adding in but there's quite a few others coming up Security being one of them. So we want to do kind of an inventory and make sure that we're addressing this across the board and Personas are important because they allow us to make sure that we're always thinking in terms of the user It's really easy when especially when you use get lab every day to think in terms of what affects you and your personal experience So it's important to kind of step aside and have that that user represent the goals of what you're working on and Of course designers would assist in that and then identifying five pain points for users who have left get lab calm and working with product managers to Identify solutions. So the outcome of this one is really to understand Why people are leaving and how we can solve those problems and keep more of our user base moving forward and again I expect that to be UX research led and driven with assistance from UX design and Lastly and most importantly, I'm gonna be on vacation next week. I am attending dice tower con If you don't know what it is, I'm sad for you. It's awesome. It's a whole week of board gaming in Orlando So I will be there and I am not going to be working on get lab So please ping Tori Davis if you have any urgent matters But if it can wait go ahead and at me or even send me a message in Slack I'm not going to be checking anything but I will check up once I get back and I'll make sure to follow up with everybody But definitely going to enjoy my vacation. I will I'll take lots of pictures If you if you don't follow me on Twitter, you might want to because that's where all those pictures are going to go I'm always on on Twitter So any questions? I'm gonna give it five Four Three Sarah Who is that now that's so close. This is a good one, Sarah My name is Joyce Thompson and I just started last week. So I still haven't been here a whole week But I do and list your relations now for the company so I talked to the industry analysts and have access to the research and Thank You Richard. Um, when you get back from vacation This is more of a comment Maybe we should get together because if you're doing research into security and and stuff There may be some stuff amongst the analysts that we could help you with so that's all I was gonna say So it's not really a question. It's more of an offering of hey, let's get together, but we're gonna say go Howard ice first No, welcome Joyce. That's fantastic No, actually, I love questions. So it's not a big deal at all. That's exciting Please please please go ahead and put a meeting on my calendar and and I'm here all week So we could even meet before I leave. Oh, okay. Yeah, we can do that too. I'll look at your calendar. Thank you, Sarah Fantastic. Thank you. Welcome. Thank you All right, so I think That's gonna be it up someone asked what does one do at dice tower convention. Well, so they have a convention floor where you can buy Where hard to find board games and do trades and of course by easy to find board games, there's a lot of sellers there but also there are just room after room after room set up with Games that people are playing so you can sign up to play different games. It's really cool because it's a good chance to Play games that you you don't normally get to play because Of a lack of people like I have one game that requires a minimum of 12 people to play And I mean I have a lot of friends, but I have a lot of friends who are gonna be coming up to Dade City, Florida to play board games with me My favorite games right now. My favorite games still time stories I just love that game. If you if you haven't played it, you should Time stories is a Oh AMA has started. Well, oh, I thought you were saying that something else was starting Pedro. I'm like, oh my god. I'm sorry. I gotta go You got me on that one Pedro. Whoo had a little bit of a heart attack there. Yes, Sarah AMA has started But yeah, time stories is a good collaborative game. So Grata is a really good game played with Yope, Yope kicked my butt at that game at the last summit. He's really really good at it involves dice and stained glass windows So it's a really cool game and we found this really great game I can't remember the name of it, but we played it in Iceland. My husband and I we bought it there and You are an innkeeper and the way you make your money is by murdering your And burying the bodies and so you have to earn like places to bury the bodies and all kinds of stuff It's actually really really cool. It sounds more morbid than it is But no, it's pretty morbid actually. So, yeah, it's a really good game I should bring it with me to the summit and we can play the bloody in exactly Andre I'm glad you know that game. It's a fantastic game. It's really really good So Well, awesome. Well, thanks everybody for asking me Fun questions. I Think it's called the bloody in. Yeah. Yeah I Know it'd be really nice to gamify some of our stuff Pedro. So You're ridiculous Which games make for the best summit games, I think collaborative games collaborative games and staying away from games that Might offend anyone. I know we had one game last time Within this the premise of the game was not intended to be offensive But people could be offended by the name. So we want to be more sensitive this time around and make sure that Yeah, red red nose, but there are other versions of that game There's a werewolf version of that game, which actually is the one I have that you need Like 12 plus people to play it's a really Extensive version of werewolf, which would be cool. So collaborative is good I mean you can play competitive, but I get really I get really competitive So even my husband won't play with me He only will play collaborative games with me No, I don't Abby I don't I don't have a poker face for that. Like I just would giggle the whole time All right, everybody, it's so awesome talking about board games. I'll do a special Recap of my board game experience on a teen call when I get back All right, well, I'm gonna shut it down. I'll see everybody on the team call in about 15 Thanks for the AMA. Ciao Yep. Bye