 Hi! This is Alex from When I Work. Today I'm going to show managers how to copy shifts and schedules to save time and ensure you have the schedule coverage that you need. Let's get started. To copy a shift in day or week view, hold the CTRL key on PC or CMD key on Mac. Then click and drag the shifts you want to copy to any cell. You can see a thumbs up or thumbs down indicator showing who's qualified and available for that shift. This allows you to build out your daily coverage or an employee's weekly schedule in seconds saving a tremendous amount of time and improving workflow. Please note that you cannot copy shifts in month view. Suppose your coverage is fairly consistent day to day. You can save time by copying the schedule from the previous day. From the scheduler, click Day to view one day at a time. Use the calendar or arrows to navigate to the day to which you want to copy the previous day's schedule. Click the wrench icon, then select Copy Previous Day. Now choose how you want to handle shift conflicts. Allow conflicts copy shifts even if they conflict with existing shifts. If a shift conflicts it will be added to the schedule on the same day as the current shift. Avoid conflicts places any shift from the previous day that conflict into the open shifts row. Overwrite conflicts replaces any shift that conflict with the new schedule. Click Apply. Shifts have been applied and are ready to be published. Now let's try a full week schedule. With When I Work you no longer have to start from scratch when you begin creating a schedule for a new week. You can save time by copying the schedule from the previous week. From the scheduler, click Week to view a week at a time. Use the calendar or arrows to navigate to the week to which you want to copy the previous week schedule. Click the wrench icon, then select Copy Previous Week. Now choose how you want to handle conflicts with the same options that we had when copying the day schedule. Click Copy. A week's worth of shifts are applied to the scheduler with a few simple clicks, saving you time and giving you confidence that you have the coverage you need. Now let's quick take a look at a power user tip that allows you to be a bit more targeted with your copying approach. Suppose an employee has regular shift scheduled week in and week out, but other employee schedules vary. To copy just one employee schedule from last week, click the arrow to the right of the employee's name and select Copy the employee's previous week. Now choose how you want to handle shift conflicts as we did in the previous examples. Click Copy. Now that employee's previous week has been applied, giving you flexibility in how you build out the balance of your schedule. Copying previous scheduling elements, be it shifts or schedules, saves you from having to create them all individually, streamlines your workflow, and saves you a ton of time and resources.