 I'd like to thank all of you for joining. Again, my name is Kevin Mahal, I'm a technical customer success manager here at TechSoup. In today's session, it is not reducing risk by managing identity threats. We will in fact be discussing Cisco and the Cisco programs. With us today, as you may have heard, we have a laundry list of exciting people joining us from TechSoup. You just heard my director, the director of customer success, Rod Morris. Our director of customer development, community outreach, Felipe Reyes is joining us. Our director of hardware programs, Shasta Keating is as well. From our Cisco team, presenting will be Yvonne Hargrove, who manages our Cisco, Meraki donation products. And we have a couple of very, very special guests from Cisco, from the Cisco strategy and solutions crisis response team, Eric Knudsen. And again, joining us all the way from the beautiful country of Belgium is Patrick Varay, program manager with the Cisco product grant program. So just a couple of quick housekeeping rules. As probably already mentioned, the chat function is where we're going to be putting in questions and answers that you have today. For those that are in need of closed captions, there are two ways to access this. In the upper right corner, if you're using the team's desktop version from the dropdown menu, if you scroll all the way down, you will see a tab that reads closed captions, which is what's in the slide here. If you are on the browser version, you will need to scroll your cursor down towards the center middle of the screen. You will see a element pop up similar to what we just showed. There will be three dots. You click on that, and then you will find the closed caption button. So quickly today's agenda, we've already kind of gone over some of the introductions here of the teams that are joining us from Cisco and from TechSoup as well as the Cisco team. We will also then be doing a brief introduction to the Cisco-Morocchi donation and the Cisco-Morocchi discount programs. After concluding that portion, we will then be moving to the Q&A before sharing some additional resources and wrapping up today's session. So with that very, very quick and brief introduction, I am going to move this over to Yvonne Hargrove, program manager from our Cisco-Morocchi donation program. Take it away, Yvonne. I'm not sure if my camera is on, but hopefully everyone can hear me okay. We can hear you and see you wonderfully. Oh, okay, great. Thank you. So hi, everyone. Thank you so much for joining us today for this Cisco Virtual Office Hour. I'm the program manager for the Cisco and Cisco-Morocchi programs through TechSoup. And I'm here to tell you all about these wonderful offers. Cisco has been a valued partner since 2002 with TechSoup. And their flagship program is the donation program. And through this program, nonprofits can access up to $30,000 in retail value of product per fiscal year for the low administrative fee price of $4,800. So that's a 16% admin fee for this wonderful donated product. In addition, Cisco offers a discount program, which is Morocchi products offered at a 45% discount. So there is some difference between these programs that it's important to be aware of. The first one is you can't participate in one and then participate in the other. There's a six month period in between a buffer there. So the other aspect of the programs that is different is the eligibility. So the donation program is available to organizations who provide direct services to low income individuals in the target areas of basic human needs like food, shelter, clothing, job training, employment, things like that. The donation, excuse me, the discount program is available to almost everyone else. There are a few exceptions, libraries, public schools, government entities, but the discount program is, the availability and the eligibility is very wide open. So please do check that out. If you're not eligible for the donation program. And I just wanted to mention about the donation program that recently it was open to environmental organizations. So please, if you fall into that category, give us, look us up or drop us a chat or a message. I also wanted to mention that Cisco offers an employee product donation program since we do have so many wonderful Cisco employees on the call today. And that program offers a 75% discount on the retail value of Cisco products for you as an employee to then donate to your favorite nonprofit or the nonprofit that you wish to support. If you're interested in that, you can see the email addresses available there on the screen, CiscoEPDP at techsoup.org. Finally, I wanted to mention another offer that Cisco has through TechSoup, which is WebEx at a 60% discount for nonprofits. And you can see the URL there at the bottom, it's techsoup.org forward slash WebEx-meetings. So Kevin, if we can please go to the next slide. Thank you. So here you can see some of the integral products that Cisco offers to help support your network, security cameras, switches, access points, security appliances, and coming soon, Cisco umbrella duo and secure endpoint formally known as AMP. If you are interested in the security as a software products, please email us at Cisco at techsoup.org or keep an eye out on the catalog for those products to be available there in the future. And again, on the lower left-hand corner, you will see a little bit more of a description of the difference between the donation program and the discount program. For the discount program, you are allowed to spend up to $110,000 per fiscal year for $200,000 worth of products. So that's also a really good offer. You can see the educational institutions, government organizations and non 501c3 libraries are listed there. And just another note that all of the donated products include a five year license and technical support. So with that, I also wanted to mention one other, just kind of to highlight the umbrella duo and secure endpoint and that email there at Cisco at techsoup.org. We can also process off catalog requests for you for traditional Cisco products that aren't currently in the catalog, Maraki products that aren't currently in the catalog and right now the umbrella duo and secure endpoint. So with that, I will pass it back to Kevin and I think we're gonna move into the Q&A. Hey, Von, thank you so much. This is just an awesome program. Before doing that though, in jumping right into Q&A, so I did see that there were some questions that were coming through. I did wanna take another second to introduce Shasta Keating, our director of hardware programs. And then again, as we mentioned, we have some very special guests here that I would be remiss if we didn't take the opportunity to thank them for joining us today as well. Shasta. Sorry, can you guys hear me? Yes, we can hear you. Okay, wonderful. So it's my pleasure to introduce Patrick Verre. He is the lead for Cisco's product grant program. He started as a lab engineer at Cisco Belgium, one of my favorite locations in Europe because they offer Leonidas chocolate and we talk about that almost in every call. One of the first field support engineers in EMEA and specialized and Patrick specialized later in land switching. Patrick managed and delivered the Kepner-Trago program to Cisco Tech and started the Cisco donations program outside the US. An incredible resource for us, an incredible partner. Thank you, Patrick, so much for joining us. He is now managing worldwide charitable product donations program of Cisco and Patrick lives near Brussels Airport in a tiny village of Perk. Makes me want to visit Europe every time I speak with them. I'd also like to introduce Eric Knudsen. Eric is the technology, strategy and solutions lead for Cisco crisis response where he's working to enable the team in delivering solutions and services to those most in need. Eric speaks, delivers training and designs secure Cisco internet communications platforms to provide communications capabilities to organizations of all sizes and dispositions. Eric enjoys scuba diving like me and my husband and running races in his spare time just like my husband as well as refining his award winning chili recipe with a Korean flair. He and his wife, Alyssa live and enjoy the humidity of Houston with their beloved Chihuahuas, Bugsy and Santo and Husky and Eli. It's really such a pleasure to have you two here and I extend a warm, warm welcome to Mehul Patel and any others from Cisco that have taken time out from their busy schedules. This is intended to be a conversation with the experts of the TechSoup program and our Cisco experts. So please feel free to be relaxed, ask questions, ask for follow-up with us and we're so delighted that you're all here, welcome. Yeah, I want a second and third that it's great to have all three of you here with us for BUH. I actually think it's the first vendor partner where we've had representation at which is like kind of like winning the lottery sort of only better because it provides internet. So with that, we're gonna go ahead and then move to questions and answers. So let me jump here into the chat here. Victoria, does that include the Boys and Girls Club where we serve low-income families and provide childcare? So that is an absolutely awesome question. Victoria, are part of our major markets team? Yep, so Yvonne just chipped in. Yep, okay, I was literally just going to ask that. Speak me to it. So if you can go ahead and provide your contact information, we definitely can help you further with that. I'm gonna put another heart on there as well, so. Thank you, Kevin. Yeah, absolutely. I actually did have one question I wanted to put to you, Yvonne, perhaps, and then the Cisco folks that are here, maybe you could possibly, actually I have kind of two, if I have time for a second one, is the question of interoperability, right? So you have Cisco, you have Maraki, these are two separate programs. They perform two separate things. Cisco has switches imports, Maraki has switches imports. Can I just make these all work together, like just one simple flawless thing or is that something I need to consider when I'm planning my networking environment? Hey, Kevin and Eric, I'll take that question and maybe, Mehul, if you wanna pop in and address some things, if you wanna make some comments. But that's an interesting question because it's one that even people in a consulting role at Cisco ask themselves and have for many years. But I would say that from a technical perspective, most of the devices that we make, they all interoperate with each other, especially when you think about things like Ethernet or IP and TCP and things of that nature. Those are all internet standards that have existed for many decades and whether you use a device that says Cisco, Maraki on it or another device that says Cisco Catalyst on it, they're all pretty much guaranteed to work together. So, if there are some more pointed or technical questions regarding interoperability, certainly please feel free to ask. Mehul, is there anything you'd like to add there? I think I'll second everything that you said. In addition to that, I would say Cisco, Maraki and Cisco traditional gear that you can manage via DNA, CLI. When you're thinking about which route to go, one thing that you would want to ask yourself is how do you want to manage these devices, right? I am a solutions engineer at Cisco, Maraki. So, basically if you want to go with Maraki products, you can manage all these products from a single pane of glass. We have a very beautiful dashboard that you can easily manage your devices with. And it takes only one or two or a small IT team to manage multiple locations that you have. So, it's ease of use that you basically think of when you think of Cisco, Maraki, not that other Cisco gear is not easy to use, but it might take some technical training, right? To get used to CLI or how to properly configure and manage these devices. So, if you don't have that technical depth or if you don't have that much in terms of resources for your IT management, Cisco Maraki is the way to go. That's all, and I second that. Yeah, and I'll third that and then raise you. I have attended probably a dozen partner events, but they're ones that are also available to the general public for support on how to deploy. And you all do an amazing job at demos. They're probably some of my favorite to attend. So, I just wanted to get that out there on recorded video that what your team does to support the products I think is fantastic. So, I had a question in here from Patrick Helm and Yvonne maybe perhaps could take this as clarify the Maraki donation versus discount program eligibility. We are a nonprofit religious organization. Sure, I'll take that question and Patrick to clarify the discount program is for you. That's the program that you would want to avail yourself of because it is open to religious organizations. So, 45% discount, it's pretty good, pretty good deal. So, I hope you check it out. And if you have any additional questions, you can email us at Cisco at TechSoup.org or CiscoMaraki at TechSoup.org and we'll be happy to help you out. Thank you. Yeah, Eric just pinged into the chat. I'll link to the learning resources for Maraki. Again, I'm just gonna keep riding this horse into the sunset. They're awesome. If you are managing this on your own like small church, small office, just know you're not alone. There's a lot of resources in there to guide you from point A to point B. Kevin, I did also drop in skills for all link. I was just on a live webinar on women and IT, for example, that our Network Academy just put on. If you guys have some other training portals to recommend, please feel free to put them in. But I thought these were some great ones that just came up today. Yeah, I have a pretty large list of information from you all in our SharePoint. So perhaps I can add a couple of things to our deck before it gets pushed out as well. I have, I apologize if I don't pronounce first name correctly, Hosuwao, Tarnagda, says here that we are a nonprofit organization that works with refugees and immigrants. Many of our clients like to study computer skills and many of them do not understand English. Our refugees youth program love to study coding. Would you be able to help support refugees and immigrants? If you could toss your email into the chat, certainly see how we can fit in what we have available to you to help support your organization in general, particularly around Cisco. Be happy to have a larger conversation as well. And with that, I'm actually also gonna drop my email and chat. You can feel free to reach out to me directly for anything technical, kind of in my job title. So if I can't answer it, there's, again, we've got great resources here to get these answers. There are some questions on the Q&A side here. Okay, is he here? All right. I did actually want to throw in another question here because we're about at the halfway mark and maybe some of the Cisco folks can speak to this. So it looks like you've completely redesigned and this might not be super recently, but recently enough, completely redesigned Cisco WebEx. Going through to Cisco WebEx to connect to the events I've attended, I'm totally blown away by the user interface. And there's even some of the things I've seen about potential call capabilities and things like that. A lot of the questions that we get are like around security and compliance. And it seems that WebEx is kind of like the gold standard governments, these types of things. I was wondering if any of you could speak to some of the capabilities just briefly about WebEx and maybe explain how it could be a solution that some of our nonprofit customers could help leverage. Kevin, this is Eric again. I'll kind of talk about it a little bit. I used to consult on WebEx and collaborate technologies many years ago back when I had hair. I'm glad my video is not on. And it wasn't as good as you though. Your hair is pretty good. I'll give you that anyhow. But just for anyone that didn't know, WebEx has been around for about 20 years. Funny enough, I think this was a year or two ago. I happened to see a tweet from Paul. If you're familiar with RuPaul and the drag race show, I can't remember what channel it's on. But anyhow, RuPaul did a year 2000 Super Bowl ad for WebEx, well before Cisco had actually purchased them. So that's how I knew that it was almost as old as I was. But it was kind of the original Zoom. It was the original teams and maybe they didn't do great from a marketing perspective but it was one of those great online meeting tools that you could use to have calls and video meetings with people around the world. Nowadays, it's been enhanced with the ability to tie your phones to it, whether they're analog phones or they're IP based phones or internet based phones and even build out your own call center environments inside of it. But a lot of those capabilities exist whether we're talking about Zoom or Microsoft, even like Google and some others are building them themselves. So kind of depends on some certain features you're looking for as to what I would recommend to be your best choice, but I certainly have a bias towards WebEx and I think it's like the Swiss Army knife of online meetings. It can do basically anything. And recently we just announced a new partnership with Microsoft for the devices that we build, whether they're room systems or desktop based video conferencing systems that will interoperate with Microsoft Teams meetings as well. So whether you're looking for an online software meeting capability using your laptops or your smartphones or high quality devices that you can use to dial into a meeting, whether it's a WebEx meeting or a Zoom meeting or a Microsoft Teams meeting, have a look at the WebEx devices and platform. It's pretty good. Yeah, I'm definitely gonna second that. There's a lot of organization. I'm really excited to hear that you're moving more so into the device space, having the control of the hardware, the software, the firmware, integrating. It's exciting that we're obviously through Teams and this conversation. This is something I get a lot of outreach around and it's hopefully, as people see the advantage of adopting solutions, hopefully Cisco is at the top of their list here. I have a question here from Larry Wagner. Hello, we're already Maraki users and have been for several years. Can someone give an overview of Umbrella and how it works with Maraki products? How if anyone wants to take a whole step? Eric, you want to take a note? You want to take? Okay, I'll take a bit of it. I'll talk about the platform generally and maybe you can talk about the direct integration in with Maraki. How about that? Yeah, sure. Okay, great. So, excuse me. So, WebEx is an online service that we have and it does a variety of things. At its base level, it does what we call DNS security. So, if you're familiar with the domain name system that we use on the internet to make a friendly name like TechSoup.org into the IP addresses of the TechSoup web server or other email services, for example. That's the DNS system. And DNS is really interesting because you use it for just about every type of computer-based digital communication online. Whether we're browsing to the Yahoo email service or we're going to the Google Gmail web interface or those are passing messages between each other. Everyone is using DNS many, many times a day. Tens of thousands of times a day for an organization, millions of times a month. And so, Umbrella is our online DNS service that you can use as what we call a resolver, right? So, it stands in between the IP addresses and the names that you're looking for or the names that you're asking for to get the IP addresses. And what's great about that is that you can use it to apply your own security services or, excuse me, your security policies too. So, that way you can block questionable content at the name level and we attribute certain reputation scores to those names. And DNS, again, is ubiquitous for online communication. Whether you're talking about human-based communication like, hey, I'm trying to browse to a website or even machine-based communication, you have your own software or services that are VMs, virtual machines, whether they're on your own premise, on your own network inside your organization or in the public cloud somewhere, they're all using DNS, right? And so, if you point them to the Cisco Umbrella service, you can, again, have a very, very powerful security tool. And it's very useful for not only securing your devices but also just preventing access to malware and other nefarious cyber crime types of service online. So, we actually run a bunch of statistics and track the frequency of domain name resolutions so that we can identify and help fight cyber crime online. And that partnership with Microsoft, it's in partnership with the various governments of various nation states across the world. But that's like the most basic, I think explanation of Umbrella. Mahul, do you wanna talk about how it works with Umbrella? Oh, excuse me, with Meraki infrastructure? Yeah, I think you give a very good description. I think very simple to digest and understand, so thank you. But yeah, I think at the basic level, if you think about what Umbrella brings to the table, it's DNS security. And you can easily integrate that with your Meraki wireless or if you have Meraki SDVAN or firewall product. You can also take advantage of other security aspects of Umbrella, for example, SSL decryption and protecting your data in many other ways. So, if you have, let's say, Umbrella account already and if you're using other Umbrella services or security services already, you can also integrate that with Meraki. We also recently, it's been a while, we launched connectors when you can actually, within a few clicks, you can actually have your Meraki MXes connect to Umbrella data centers. So basically it creates a complete VPN tunnel. So all of your data, not only DNS, but all of your data, internet-bound data is filtered based on your security policies in Umbrella. So you're taking complete advantage of all the security features that Umbrella offers and you're still using your Meraki infrastructure to do it, right? So it basically adds multiple layers of security. If you think about it, to your infrastructure, if you wanna go that route, but yeah, there are multiple ways to integrate Meraki and Umbrella. One is the simplest way is you add DNS level protection when you just divert anything that is DNS related to Umbrella and check against your policy, the website that you're browsing to is safe or not and things like that. Other ways to create a full VPN tunnel when you send all internet traffic to Umbrella and have them filtered based on the different security policies you set up there in the Umbrella portal. We recently have also launched Sassy product, right? Which is again goes a few steps even ahead of that and gives you like six clicks integration with Umbrella and other Cisco products to get you started on your Sassy journey, right? Sassy is again, if I were to narrow it down and Eric decide if you want to add to that is basically combining your SDVAN and connectivity needs with your cloud security needs, right? So it's connectivity with security but basically you're doing it from the cloud. So a lot of options if you want to secure your networks with Umbrella and Meraki, let us know if you want to know more details and I can also share some documentation on the chat. That was a really great overview of it. I've been to Umbrella presentations. Was not familiar with software-defined wireless area network that SDVAN got to learn all the terminology not having a networking background. The resources again were fantastic. So I have a question here and this is actually I think another really good one. Are your internet appliances from Tom Shitman compatible with other vendors? Examples, security appliance or switch, compatible with non-Sysco products like Ubiquiti, access points, net gear switches. I would maybe even throw Sonicwall in there. Not asking for it to manage the non-Sysco hardware but can they work in the same sandbox? Yeah, I can definitely talk to that. So indeed they're compatible. Just like I was mentioning the internet standards, where would we be without standards, right? Absolutely can work with Sonicwall, checkpoint, Ubiquiti gear and yeah, the management side of things would be the big question. But even my team uses a variety of vendors and I'll tell you on our social media, if you ever look at Instagram or Facebook for the Cisco Crisis Response team page, whatever it is, when we post pictures about the different responses that we do and we've got a Ubiquiti access point or a bridge in the picture, people give us grief because sometimes that's what it takes to get a mission or interoperate with some existing equipment. So not a problem. Thank you so much, Eric, for that. Got a question here from David Downs. This, it looks like it's kind of to us here. What's the best way to get help deciding what hardware and connections to buy and set up for product and webcast church services? We have a simple single camera and audio system and we want to move to a multiple camera setup. I think, again, that's something that we can definitely field that direct support need, David. I'm gonna toss my email in the chat again. Be happy to kind of go through on a full level, fuller level, your current hardware, networking and then software situation and time that best works for you. Kevin, could I make a quick comment on that? Yeah, I was actually gonna put it back to you. Please go ahead, Eric. Okay, great. I just posted a link to a microsite that we've got called Project Workplace and we have a pen tilt zoom camera that you can mount to a wall for use with WebEx or other meeting services. Now, I will say that it's probably more optimized to taking like an online meeting experience and giving people the ability to use a camera in like an auditorium or like a very, very conference room. But I will say that WebEx, even the Microsoft Teams and others, we have the ability within those platforms to stream meetings into YouTube, I think Facebook Live and others. So if you want some more information on that, and that might be exactly what you're looking for. But a lot of those software platforms, again, whether it's WebEx or others, you can stream to like a public streaming site that might be more appropriate for people to join YouTube itself. Yeah, that's awesome. I actually was not familiar with the external video recording hardware. So I'm gonna actually take a look after we wrap up, let's learn more about it. Okay, let's see, you got here from Mariela De Villa. Hello from the explanation, Cisco Meraki seems to be easier to install, bigger and use than Cisco traditional devices. Is this correct? If yes, what kind of expertise do I need to manage Cisco Meraki devices? That's a really good question, which I will turn over to you, Eric, Aaron Dory, the Cisco team. Mahool, this is all you. Yeah, that's a great question. I think if you don't have a lot of IT background and you want to install network infrastructure or gear, Cisco Meraki would be the route to go. The example that I often give to my customers is my sales team here at Cisco Meraki. A lot of them, when they're onboarded, they're new to even technology. Some of them don't have technology backgrounds. I help them to change their networking gear in their house to Meraki. And from my experience, it takes zero to a minimal knowledge to install Meraki devices. It would be something similar if I were to compare is if you have installed smart devices in your houses, it's very simple. You follow the instructions and everything just gets started and connected and serves you well, right? So that's the kind of experience you'll get with Cisco Meraki. So even if you're not from a technical background, if you want to get started and set up a network infrastructure, Meraki is going to be the best route. Also Meraki offers 24-7 support. We have great documentation. Of course, we have awesome resources here at Cisco Meraki to help you through that process. So yeah, let us know if you need to know more. And I'll just, I will echo that, that every interaction I've had with Meraki support has been wonderful. And when I read the installation paperwork, I think maybe I could even do this. So when I have no technical background, so I think I agree. Yeah, you definitely can. And I would like to add just because the traditional Cisco product, is sort of serves 85% of the world's tech infrastructure and we've had supply chain issues. But for us within TechSoup, we've been talking to our IT infrastructure team about this very question in terms of where Cisco traditional product meets our needs and where Cisco Meraki product meets our needs. And I think it's important to note that each have a role in helping us to build our networks, get our switches, enhance our security. And that's exactly why we're here. Patrick, for example, will work with us at length to understand and help you understand and help the sector understand how traditional Cisco products work and what we can do and we can offer. And Mehul, it's so wonderful to have you be part of our office hour because you can certainly do that for Meraki. So my message to you guys as our sector is as we try to improve some of these important aspects of our infrastructure, keep an open mind to both and contact us and have that conversation so we can customize to your needs. One of the ways that we can do that is through the special product delivery program. We live in a customized world. So one of the things that we're doing in lots of collaboration with Kevin and Gerard and Yvonne's working on it. Olan from our team is working on it. And you will hear from us more and more. We're trying to automate the process, but even now you can contact us at Cisco at TechSoup.org and we can really offer you customized service on what products meet your needs best. So please, please do so. Yeah, I'm gonna just five seconds just to re-echo that. The customer success team, the Cisco program team who I love, love, love, love working with. You're not alone. If you have questions, you know, our contacts have been made available. They will be made available afterwards. Just come to us. We're working on some things for that in the backend to help you automate these processes even more, but we still wanna be there to hear some of those questions that you might be even be afraid to ask. There's one more question in here because we're getting a little close to time and Eric, you had already jumped in on that, but I did wanna get this on recording. Tom again has asked, can WebEx integrate the feeds with multiple MXL AC404 and or MXL AC360s into a single audio feed, including sound processing optimization like Zoom can with Zoom rooms. So Eric, you had gotten to that and you had just a couple seconds to maybe reiterate or expand on that or somebody else from the team that's way out of my level of understanding. Sure, sure, no problem. I like to troll the commercial AV forums in my spare time and essentially, and if we're talking about WebEx on a full OS type of device laptop or a PC, you know, what I was thinking as I looked at those devices and I'm not terribly familiar with them. So forgive me for maybe not getting some of the details right regarding to AC404 or AC360s is that I don't think WebEx can handle multiple like USB audio devices in the OS and like de-conflict them or address them all simultaneously, for example. And however, as I read that and after I answered, I saw Zoom room and I was like, oh, I thought to myself, I think Zoom rooms tend to be handled separately as a separate type of device, separate class of device even. And so I went ahead and dropped a link into, again, the project workspace site, which is great because it shows you our devices in the context of an actual conference room. And I feel like these are the original sound bar style devices. I think we've had them out for probably eight to 10 years and they do interoperate with Zoom and teams and blue jeans and things of that nature. But each of these devices typically will support multiple microphones, whether they're in the integrated sound bar, they're in a microphone array, if you will. But they also have the capability of adding additional microphones, whether they're the desktop surface, how do I want to say this, the flat microphones that you might see on a conference room table or ceiling mounted condenser mics that actually have like a plexiglass array or a shield that focuses the sound, you can mount that to the ceiling. So if you're considering a device, a dedicated device, have a look at those Cisco Room series and Cisco Room kits and they're great and they provide an exceptional audio and video experience. But if those are going into a laptop or a PC, then I don't have high hopes for that, at least one of those devices would work. Oh, I see the Zoom Room is an additional license. Okay, if it runs on a PC, then we're probably gonna be limited to what the WebEx application itself can handle. And I think that's just a single microphone, unless you run like some sort of a virtualization layer that allows you to aggregate all those microphones into like a single virtual microphone style device and then present it to the application. Yeah, thank you so much, Eric and Tom, just awesome questions. Or again, we're getting pretty close to the end here. So to being respectful of all of our guest time and of your time and your patients, as we work through a little bit of technical issue at the start of this, I just want you to know again, you're not alone. You have the Cisco team, you have the customer success team, you have TechSoup as a whole here for you, the variety of different resources. Everything outside of Cisco from the digital skills and training, although including coursework regarding that, their digital transformation forum. And then we have our monthly office webinars series, which you are joining us with this. You can ignore the date that's on that slide. We will be back sooner than September 22nd. We are working on whether we're going to do something for the month of December, just given the holiday season. We will be definitely kicking back into full gear in January with some exciting events launching in 2023. Add some additional resources, you of course can schedule free consultations. There's a digital assessment tool, networking equipment offers. This slide will be made available to you, but we are going to make sure that when you come to TechSoup for a product, when you come to TechSoup, looking to obtain Cisco, Cisco Meraki, that not only do you get the product at the best price, but at the level of service and support for onboarding it, meets that same level of quality. So again, we thank you very much for your patience at the beginning of this, your patience during this, the Cisco team for joining. I cannot tell you how excited I am to have a vendor join us for one of our virtual office hours. I love your products. I love what you do for the community. Eric, Patrick, Neville, I thank you so, so much for being with us today. And I thank you all for joining us. And with that, we are going to sign off here. Thank you all for joining us and have a pleasant weekend. Thank you guys. Thank you. Thank you everyone. Bye. Thank you.