 Hi, my name is Carl Griffiths and I'm an Account Manager in the UK Super Office team. I am here today to talk about resource management within the Diary Area or Super Office. When you think of CRM, one of the features that's expected is simple and easy diary management. Super Office is no exception to this. To offer a short overview of the diary in Super Office, this is the ultimate tool to visibly see your availability and know the important tasks to complete. By looking at our activities below, you can even see any overdue activities showing as red. So this is clearly obvious to the end user, something hasn't been done. Within the diary we have multiple views, ensuring maximum options on how the end user wishes to see their availability. This could be in a day view as we see here, a week view and even a month view. I can also click view. This will now give me visibility of specific teams or departments availability, like the sales team we can see here. This makes it extremely easy for me to now choose a perfect time we can all quickly meet. You're also able to view other people's diaries if needed. Today I wanted to discuss the powerful feature of adding resources in your diary. As you can see on the dropdown here, there are multiple uses for this feature. It could be to book the use of a shared laptop, it may be a vehicle or other office equipment. For example, we'll use booking the meeting room. Firstly, I can click into the meeting room and see all the current bookings for this week. This means I can effectively book this resource, knowing it's available in the time I need it. Booking this thing can be easily completed when you're in your diary view. I may notice that for my appointment on Friday morning, I do actually need the use of this room. I can now simply add the resource to the appointment. This can be done by locating participants, selecting resource and then selecting meeting room. You'll now notice a conflict has come up as it has recognized the meeting room is already booked for this time. So this will prompt the end user to consider other options. One last note on the diary. We do have the ability to synchronize your super office and outlook diary should it be required. If the resource management isn't a feature you're currently using in super office, I hope this short video has helped offer additional value for potentially using this moving forward. Thank you for watching my favorite feature of super office. For any further information, please feel free to contact with the details provided. Have a great day.