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HTC Desire overheats and reboots

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Published on Aug 20, 2010

This is my HTC Desire. I've had it since April. It was very reliable until early July (a hot month here in Berlin). Since then, every time the phone gets warm it resets, over and over again. It's basically unusable. I'm sending it back to HTC for the 2nd time. If tested in a cool environment (for example, in an airconditioned room on a cool bench that acts as a good heatsink), it will probably work OK. However, that is not the real world. The real world is a warm summer in Berlin where it's sometimes in the mid-thirties outside. The phone has been upgraded to Froyo with the hope that that would address the problem. Keine Chance. It is clearly a HW fault, that can only be addressed by repair or replacement. Since I got this in early April, I imagine that it's one of the early models. Hopefully, HTC has sorted this out by now.

Apologies for the noise on the video. That's the fan of my PC. I was using the warm enviroment of the top of the PC to simulate my pocket!

UPDATE: Got my phone back from the service centre after nearly 6 weeks, the motherboard has apparently been replaced. Please to say that I have not had a problem since. Clearly, it was a hw fault that could only be resolved by part replacement. While I am a fan of the HTC phone, I am disappointed that HTC did not acknowledge the problem as soon as they knew about it. Instead, I was given the run-around for over 2 months.

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