 Hi, my name is Khushgu and I belong from Gurgaon. So, we recently visited Manipal Jaipur for the procedure of my mother and she is my sister. Hi, I am Nupal and so my mom got a heart attack in the month of April. She got a heart attack in Hoopli and we started her treatment by putting two stents in Hoopli but the main problem of LED remained unaddressed. So, that was one fear which was there in our mind and for the last four to five months we were living in fear that what needs to be done. So, we had consulted a number of doctors for angioplasty as well as surgery and a lot of doctors were suggesting open heart surgery for the treatment. However, from a very close friend from Manipal Bangalore, Dr. Pradeep Ponali we got reference of Dr. Lalit Aditya Malik and he is adjusted for MICS. Now, even for MICS we had visited couple of doctors. They were not very comfortable in doing that and they were not very confident in doing the MICS surgery and they were spreading a lot of fear that it can go badly, very badly since you are not cutting the entire body and you are working with small incisions. But then we spoke with Dr. Lalit Aditya Malik and he gave us assurance and from there we had read a lot about his testimonies and then whatever word do I say how many cases he has done so far and he is very friendly in talking and he gave us the confidence and after that we decided to come from Pune to Jaipur for treatment of my mother. In fact, to add on to what she has just said, to bring it to everybody's notice that how difficult this journey is of deciding upon a surgeon. My mother was admitted in Pune last weekend, last week itself and we had already planned everything, the insurance approvers and everything were taken and her surgery was planned in one of the hospitals in Pune, I would not like to name it but a very renowned one and she was an operation theatre and she was an operation theatre for 2 hours when actually the consulting surgeon denied the surgery and imposed a CAVG procedure on us. So, we were in dilemma, we were in fear, we didn't know exactly what to do and where to go. To the tune that when we declined and when we refused for her complaint by us they also scared us by saying that if you take your mom outside the hospital there are chances of a second heart attack. So, it was so difficult phase for us to decide what to do and what not to do but we then had faith on God and then we had a trusted friend also like she mentioned that there is Dr. Pradeep from Bangalore, Manipal and he actually gave us the confidence that you should go and visit Dr. Malik. So, again for us it was not possible to come down personally from Pune just for a consultancy scene but when we spoke to Dr. Lalith he was so friendly and he guided us so nicely in fact he was so approachable at all time. So, we just used to drop him a WhatsApp note and he used to speak with us and he also spoke with us for very very long duration without even talking about any consultancy fee. So, he was not bothered about monetary aspect. He was just bothered about the well-being of patient. He saw the video, he saw the reports and then he gave us the confidence that we should come down and get the minimal invasive procedure done and we feel so blessed and lucky to come down to the right place. We were so scared because this was a new place. We do not belong here, we do not have a residency and we had to stay here for a couple of days but then he gave us the assurance that within 5-6 days, maximum 7 days including pre and post pop, my mother will get her discharge and today is the day like we admitted her on Monday and today we are taking her discharge. So, everything has been so seamless journey once we came to Manipal General and specifically to Dr. Lalith. So, yeah, it has been a wonderful journey. So, finally I can see my mom. She is smiling and happy with the procedure. And along with Dr. Lalith, the entire staff, the doctors, the doctors of Manipal, the entire nursing staff and everyone has helped us a lot throughout the journey and yeah, they have made her mother feel very comfortable throughout the journey and we are really blessed to found this place and yeah, we recommend everyone to just come to this place without a second thought. Yeah, at least they don't go blindly with whatever the surgeons are suggesting if even they are suggesting you bypass, please do talk to Dr. Lalith once because he is actually a God. We can say because we have suffered so much in the last 5 and a half months and we do not want anybody to go through the same pain and same trauma. So, whatever procedure is being recommended to you just come and talk to him once before finalizing anything. So, we would like to share why we chose Manipal Jaipur specifically out of like so many hospitals and so many doctors. So, first thing was definitely Dr. Lalith Aditya Manipur because he is in Manipal Jaipur so we had to come down over here. And honestly, before coming over here we had our own reservations that how the hospital is going to be because we are from Hunay and we had already visited many doctors and surgeons in Hunay also Delhi also, Gurgaon also. So, we were just contemplating shall we go to Jaipur because as compared to these big cities Jaipur is actually a very small city and we were concerned that if we did not get good medical support in these big cities then we were doubtful about Jaipur also. So, one reason for selecting Manipal Jaipur was of course like I mentioned Dr. Lalith Aditya Malik he was the prime reason why we visited this facility and when we visited this facility we came to know that this wasn't your own decision. So, it is always not about big brand names or big cities it is about the people and staff who is there in the hospital. So, I mean Dr. Lalith Aditya Malik he is absolutely a phenomenal surgeon a great human being very approachable person apart from him if you talk about other doctors which he has in his team his team is like impeccable he has absolutely great team and they all do such a great team work. So, if I talk about Dr. Abhinav, if I talk about Dr. Suji, Dr. Vee including the coordinator Muhammad Kair everybody is just phenomenal. So, they ensure that our experience and journey is seamless in this hospital. So, from clemenis point of view or from the housekeeping point of view or the nursing staff they take care of your family member as their own family member. So, that is a big plus plus and big difference that we saw because we had already admitted our mother in one of the hospitals in Bhugli and in one of the hospitals in Pune also. We have seen a sea difference between the entire staff. So, it's not just the surgeon it's the nursing staff also it's the housekeeping staff also it's the cleaning staff also everybody has a role to play and Manipal Jaipur is excellent in that. So, if you have any doubts about whether you should admit your loved ones to Manipal Hospital please shed away all those doubts. We are personally vouching that you are not going to regret anything over here. So, yeah, that's about why we chose Manipal Jaipur and how blessed we are to be here. I'll add one more point to this particular thing. So, my mom is Radha Bhakt and everyone in the staff ensure that they are greeting her with Radhe Radhe. They are playing Radha Vajranth just to have that positivity in the entire environment which has also played an important role in her progress because she was surrounded by such positive people and they were so this wasn't part of any of the Karikuram that you need to do this wasn't part of the medication but they just went a step ahead and each one of them used to greet mom with Radhe Radhe all the time that kept the positivity going. So, yeah, heartiest thanks from all of us. So, our journey from the admissions we spoke with Dr. Lalit and Dr. Srichit and even Dr. Manipal before coming down from Pune and we were in constant touch with them. They even helped us in the accommodation piece since we are coming from outside they helped us assist with the contact numbers for staying over here. Then when we came over here Dr. Lalit had already reviewed all the endography reports and it already discontinued one of the medicines so that the surgery will be quick enough. When we reached to the hospital within the first 30 minutes we were introduced with the doctors and even the coordinator KF took care of all the tests on that particular day and again during the first few hours all the tests were done and in the third or fourth hour the admission was done it was Monday so it was Monday afternoon by Monday evening all the remaining tests for the surgeries were done and at Tuesday 8 a.m. the surgery was getting and today it's Saturday when we are getting discharged from our mother. Again I will add that all the staff over here everyone including all the doctors all the nursing staff are with Mahesh everyone has taken care of my mother as their own and everyone has such nice smile on their face all the time and they will be like how is it your mother is doing badia your mom is doing so all that positivity which keeps on going through is great. Today we are taking a discharge and so far everything has been seamless and I don't think we could have expected anything better than this from each one of the individuals over here.