 Ladies and gentlemen Wow, this is crazy. We were not expecting this many people in the room. So that's That's really cool, but that's also gonna be a challenge because we're gonna do a workshop and workshopping is pretty difficult with more than 100 people But we're gonna pull it off. Thanks for being here. My name is Dennis. This is my colleague Tiago We are with MakerDAO and I'm not gonna talk much about what we do because we don't have time for that We are here today to solve some DAO governance challenges that are real so like we selected four challenges From friends from the rep free space that are dealing with some problems And we're gonna try and find some some inspiration for that And another goal is to get some of you more familiar with design thinking methodologies because it's a really powerful way of innovating We actually did a workshop it a dev connect earlier this year in Amsterdam and that was like a different workshop It was like a fully fledged design sprint with a small group That's what we had in mind for today, but we actually yeah, we decided to switch it up a little bit a little bit of context a design sprint is usually like a Workshop quite an intense workshop multiple days small team where you basically You innovate and you you validate ideas So you create a concept and validate it without actually building anything like we're without writing a single line of code And I think that's something that yeah that the notion of innovating without building is something that We should embrace as a space so for those who haven't heard about design thinking design sprint. This might be a good first experience for you What we're gonna do today We have one hour and 40 minutes and we're going to guide you through a very intense process at the Time is our biggest enemy today. We're going to do divergent and convergent thinking so basically initially we're going to do a brain dump where we try and get as much Feedback and no ideas and inspiration on the table as possible and then we're going to do a voting exercise to create some kind of abstraction and then we're going to do that again But then for creating a solution The agenda is we have four challenge owners from various doubts in the room. They're going to take five minutes to present their Their challenge and give some context and then we're basically going to break up some of the tables in this room are going to be focusing on those challenges So we're going to do some kind of team formation If you don't feel like actively participating, that's completely fine. I mean that's actually welcome because we have way too many people So if you just want to listen in No art feelings if you just want to listen in and just walk around Please feel free to do so if you want to commit to participating, please participate and be here for the full two hours Yeah, this is what I just mentioned Let's just have a look at the challenges and then we're going to do Yeah, then we're going to switch to the ideation process and I'd like to welcome Shelby and Abby from the radical team Hi guys, my name is Abby nice to meet you I'm the head of community and governance at radical and I sit on the board of the radical foundation for those who don't know radical radical is basically a Protocol ecosystem that's based building decentralized collaboration tools for developers building decentralized technologies And so like the TLDR is decentralized github, but it's a lot more things than that as well And so radical has been on a journey for the last year or two And we've been slowly progressively decentralizing In our efforts to become like a truly open source Free and open source self-sustaining community owned and operated free and open source project Free and open source I said twice, but you get the picture and so over the last year two years We made a successful transition from a startup to a foundation And we launched our governance token rad and we became a dow But if everybody here is has experience with dows, you know that becoming a dow It doesn't just happen when you technically decentralized There's a lot of social and political decentralization that comes along with that So now we're on our next chapter the first of many Which is furthering our transition to the dow by dissolving our foundation council Which currently manages all of our project development? Our core teams that are contributing to maintaining the radical stack And replacing that with decentralized entities that our contributors Run and operate themselves and restructuring our governance process along the way There's a lot more of this on discourse if you want to learn more radical community But basically our goal is to create a decentralized organization that can manage all of our project development within the dow Without relying on the intermediary of a foundation council and in that process Steward the emergence of other organizations within the radical dow ecosystem by distributing ownership influence And supporting, you know the generation of more decentralized Governed entities that all are steward and funded by our radical Treasury. Well, okay, so that's the transition So our challenge Which is something that we've been thinking about in this transition We have four work streams right one is the actual org design So how do you actually build an organization for our contributors to participate in the second is Dow tooling? What are the best tools that we can be using to actually, you know Steward this decentralization process and then the last two are what we're gonna be talking about today Which is a distribution of ownership and the distribution of influence So I think everybody knows that token voting governance governed dow's are pretty plutocratic right now If not entirely plutocratic including radical and we're trying to change that so first We're trying to distribute ownership in a way that better supports the transition of our project to something more member-based more With highly diverse stakeholder governance That's not plutocratic has more fair and equitable qualities and can better support the long-term sustainability of the project But we think that that's not possible without actually introducing a non-financialized governance layer, which we call influence So our challenge is about how do we effectively distribute influence and ownership as separate financialized governing power? Which is tokens and non-financialist power, which is who knows what? And how do we distribute that amongst active contributors of the Dow to better support the transition of our government instructor to something? Static and plutocratic to something dynamic and member-based and more fair and equitable. So cool Thanks, so Shelby is right here So we'll be walking around with our challenge and you can ask us any questions along the way. Thanks That's over three minutes. That's really impressive You can tell that she's done this before. Thanks a lot Abby It's important that you take note of the challenges because the idea is that every table picks a challenge to focus on and Then some of you that might be interested in actively participating. They you really focus on that challenge. So keep that in mind Next up we have Payton from maker dow Yeah, let's see. Let's see. We have a lot of problems at maker dow a lot of challenges that can be solved So let's hand it over to Payton Hi, my name is Payton. I go by pros 11 online and I am one of makers governance facilitators Yeah, you might have heard of maker. You've probably heard of die. I bet in this room. We're probably batting better than average but I Guess our problem with with governance, right? You'll you'll hear about it in tweets. You'll see about it in news articles But it has to happen all the time, right? Whether someone's watching or I guess whether everyone's watching or just a few people are watching Governance is there governance is a risk That kind of transitions into the workforce, which is this whole separate thing that intertwines with governance and is a part of it yet Is entirely separate as well So you might have read the articles of maker You might have seen some bits of rune's grand plan or seen then tag tweet about how dies gonna lose its peg or what have you but Basically Fundamentally, I would like to argue that the problem that rune is pitching to try to solve is how might we Reallocate the workforce to be more efficient and I don't think this is a problem that you have to be at the size of make it out to Encounter I think it's fundamentally a problem of scaling Every doubt starts out with this really awesome problem, which is we have a very cool solution and not enough people know about it So what do you do you start ramping up? You start bringing people into the workforce and giving them jobs Making them contributors having them, you know one way or another be a part of your ecosystem And before too long you realize, okay Well, maybe our problem isn't that we don't have enough people who know about our system now Maybe our problem is that the way we have organized in in an alternative structure, right? That typically bucks hierarchy and and doesn't have a lot of direct reporting How do we take that and actually make sure that we are getting the value of all the talented individuals that have joined organization so When I like to approach this problem I think it's important to think about two sides because it's really obvious from the Dow side why you might want a more efficient workforce, right? Just like every corporation wants to squeeze out the most profit your Dow is going to want to take a look at your workforce and say alright How can we get these people? to to reach their potential and to give that value to us But you also have to think about it from the workers side Workers and Dow's are incredibly autonomous, right? If they don't want to be there, they'll they'll find something else to do. There's plenty of money in the web-through ecosystem and Yeah, if you're not thinking about them when you're trying to solve this problem, you're you're gonna fall short So I want to put in a little plug about burnout because I think that's a problem with with tech with dowes with our industry at large But studies have shown that like the key thing you can do to prevent burnout with an organization is to make sure people feel valued to make sure that their work is being appreciated and The only way that people are gonna appreciate their work is if they feel like they are making an impact So the challenge is as you grow as you scale How do you make sure that the talent you have is being properly utilized? Because whether it's a treasury or intellectual property if you have a resource and you're not Constantly checking in making sure that you're getting the most out of it You're gonna lose efficiency. You're gonna lose the battle's entropy and You know a Dow can die Many dows have died. I would not like to be one of them And I would certainly not like to be the governance facilitator if the Dow were to die so Maybe you can help me today and we can think about how can we make our workforce reallocation be the most efficient way Keeping in mind that there are two distinct sides. We need to think about the worker and the Dow itself Thanks Thank you very much Peyton That was really good if there's anyone at maker who is in in sync in tune with what's happening at the Dow It's Peyton. So if you can if any of you can somehow Give some kind of inspiration or new perspective on this problem. That could be really actually really impactful because There's actually a lot of maker people in the room. So I hope you can contribute to this challenge that we're facing Moving on to the third challenge, which is brought forward by zaku from coordinate Thanks everybody so I am indeed Zach from coordinate and for those that don't know coordinate It's actually a tool to help employees feel or employees Yeah, exactly good thing I didn't say that to help contributors to a Dow feel more Appreciated and also compensated. So quickly the way that coordinate works is In a circle of contributors they all have a hundred give tokens and you can give to other people according to the value that you've seen them Add over some period of time and then whatever percentage of the total amount of give tokens you get you get that percentage of the budget Right. So instead of saying here's our budget for coordinators It's a hundred thousand and I'm the the people ops person and I choose you get this much in this much You put the whole pile in the middle of the table and people basically allocate it to each other in a decentralized way And so the idea is to get closer to Value in equals value out right those contributors that are just like really crushing it and everyone's really appreciating Here's your chance to appreciate them with payment And also write notes to them and tell them about why you appreciate what they're doing and then it creates the social graph So everyone can see who's adding value in what they're doing. So it also helps a lot with sense-making in the Dow That said So my previous company, this is the way that we paid each other for like all seven years And we always said that the conversation is actually more valuable than the allocation itself because as we were paying each other We're like, here's what you did was awesome. Here's what you could do better At coordinate one of the challenges that we have is that you have this distribution And so everyone's and it's all transparent and you can see like oh wow Sally got this much and wait, why did she get that much more than me and why did Steve give this much to Camille and wait? What's what's going on right and and so the sense-making part and really understanding especially like as a Dalek What do we value is this person getting more because they're more Public in their role or is it because what they're doing is super valuable? Like are we allocating according to what we really think is in line with the mission that we're trying to achieve? And so the question really is like how do we asynchronously do sense-making because it's just not practical to say We're gonna have our coordinate retro and all 40 people are going to meet and on zoom We're all gonna talk about what happened We are doing lots of MVPs with like small groups and pulse surveys and things like this but there's a lot of issues in dows when they get sensitive and You know if you just are writing on discord like that encourages a very certain kind of conversation It's obviously like we are not evolved to be text-based Communicators all most of our communication is non-verbal and now we're trying to do this through screens around really sensitive topics Especially in coordinates case around like compensation Let's get into how people feel valued and you know These are like really hot topics and there's a lot more I'm sure in all the dows you're a part of and so How can we address these really sensitive and nuanced topics and do sense-making in an asynchronous decentralized way? You know obviously like coming together as a team is the best way, but that's not usually possible So yeah, this is the sticky problem that we're gonna be talking about Thanks, Zach Interesting stuff and I think for some of us we can relate so yeah Let's move on to the fourth challenge Post by Patricia from Euler finance. I always said Euler finance, but it's actually Euler So I've heard so yeah, let's give her a hand and let's hear what she has to say Hey guys, so yeah, I'm from Euler finance. It's pronounced as Euler just as Euler It's not called Euler. It's wrong. So our protocol That nobody even knows how to pronounce the name and that kind of reflects the Governors problems we currently facing which is like low community engagement because the product itself is Less well-known and at the same time is highly technical So Euler finance is a learning and borrowing protocol So you can think of us as similar to Aave but way more complex with a way more functionality building and the code is just like Extremely difficult to understand for average technical person So the problem we currently facing is basically Like we launched around around like November last year. So right before like everything crashed basically and we did a token launch about in May That was like when the market was like pretty bad and we didn't do Public token launch with it like the token sales with the VCs So from that side is like there's very little people to be fair that I'll have vested interest within the protocol and A lot of technical people were trying to onboard right now. They do not have a vested interest within the protocol They do not have the token At the same time The thing we have is the governance is like we're trying to have the governance to decide on the Premeters of the protocol such as like learning and borrowing factors We thought I would be the best way to decentralize the protocol to make it really permission less learning and borrowing and listing for us as to be collateral However, not what we realize is that not everyone have that knowledge to be calculating collateral factors A lot of people within our community that are most active have very little tokens at the same time Do not have the knowledge to be calculating those risk parameters I do not have the knowledge be participating within the in the discussion So that's like the main problem we're facing is that where we were trying to lead the governance To be like and what the current governance is currently at So the problem that was like I'm presenting today and the problem That's what I'm trying to ask you all to contribute and help me to solve is how can we solve The community engagement problem within a highly technical protocol community Singapore Oilers a protocol a baby protocol has a baby governance Everything is very primitive the very little people have vested interests and people like outside of the community Or even within a community cannot even pronounce the name of the protocol So that's a problem we're currently facing and I think it's a problem that exists across a lot of like other technical protocols other defy protocols And I think it's something that in general how do we encourage people that currently do not have the knowledge to be participating and at the same time encourage those who have the knowledge to be participating in the governance and be contributing So Thank you Patricia Cool So as I said, we have four really we have real governance challenges that we're gonna that we're gonna focus on today What we had in mind is that every table can pick their own Challenge, but maybe we need to do it a bit smarter because we only have a bunch of facilitators And we can't really have them walk around the whole room So I'm just going to MacGyver this if I have the mandate I would say I'm just going to point out a few tables and a number and if you really want to join a Particular challenge and you can just move to the table with otherwise I would suggest you just stay where you are and try to share your input the whole goal is to cross-pollinate, right? I think you all have different perspectives different Work experience and I'm really curious what's going to come out of that So what I'm gonna do is I'm gonna assign these four tables. So this row To the radical challenge because we have two radical facilitators. I think they can handle this this row of four tables then we have These Three I would say I would assign them to Patricia So this this and this so that is challenge number four and that is challenge number One sorry, yeah Okay, and then we have one two three four that's maker One two three four so you're going to be talking about the second challenge And then we have one two three that's going to be coordinate Doesn't make sense. Do you all know which challenge you you you're assigned with your table? And again, if you really want to join a particular challenge feel free to move around and try and organize I'm going to give you a few minutes for it in the meantime. I'm just going to continue talking just to explain what we have in mind Once again, we have an ideation Process that we're going to guide you through we have a bunch of Materials on your table and you're going to need that to do the ideation Let's take two minutes to organize yourselves and then we're gonna just continue All right, everyone. We're at time and I just want to make sure that we're not mixing up stuff So I'm gonna have everyone's attention. Please time is at the essence. Thank you very much I'm going to walk past each of the table and I want you to shout which challenge number You are working on just to make sure on the same page three two one One three two one Three two one. Okay. This is all radical three two one four, so you are Oiler finance and that one also, okay, so we actually have two tables oiler finance rights because These what are you working on? To that's maker right and you maker maker And maker and over there three and three okay, so we actually have two tables for Zack two tables for Patricia We have three tables for Peyton for maker and we have four tables for radical. That's correct, right? Awesome, then I think we're ready to go We're going to have the inner facilitators right the challenge owners they're going to be at your tables and they're going to be available for Helping with the ideation because we actually brief them a little bit But also to give more challenge on the on the yeah more context about the challenge I'm going to hand the mic over to my colleague Tiago and we're going to talk about ideation practices, please Please pay attention because yeah, we're gonna have to do this asynchronously now. So let's get it Tiago All right, so this is the fun part brainstorming Just a bit of recap so you're gonna follow this process of Divergent and conversion ticking so first we come up you come up with as many ideas as possible Literally open your brain, then you're gonna have one one voting process called dot-mocracy. So you need to select The most likable ideas Then you so this would this will be around the opportunity area and then we're gonna do this loop again diverging but hopefully come up already with a more Crat solution and we're gonna convert again Using the dot-mocracy hopefully find the solution that we are all happy with and with the in your table So We a lot of people we move around so maybe just take five minutes to introduce yourself You don't need to tell the story of our life Just the your name where you work and why you join this workshop Just take five minutes to within your group introduce yourself give a little round one minute per each just real quick Now now so now just within your group just give a round of introductions That's it. Then we'll then we'll move on Just make sure we know each other We get along Hope everyone know each other now a bit a bit better within your group We're gonna start the first exercise Yeah, so this is just a quick way to download your brains. It's a brain them It's a conversation starter So the first exercise There are blank sheets on your table Please just use one or two divide into three columns and then right. I like I wish and I wonder And though we will everyone will be putting posters on each column So in the I like Colin so this will be Something that inspires you something that is you already know these are existing existing solutions Yeah, so just some references on the I wish Yeah, so based on these existing solutions, maybe there's something that could be improved Maybe there are new features that you thought out So that will be on the I wish Colin and then finally we have the I wonder Colin So this will be Solutions that don't exist just yet. So be more your future vision. I can free our brain a bit more Maybe you wonder if this is feasible. This be possible. Maybe you do a bit of reflection about any Nintendo consequences Yeah, so it's more the the future scenarios Again, so three columns. I like I wish I wonder one or two blank sheets per Per table you so you're gonna give ourselves eight minutes for this exercise No Do it introspectively in silence Unless you want to explain what you mean or someone don't understand explain to your table Yeah, so let's Let's get started eight minutes Good luck. I still hear a lot of talking. I really suggest doing it in silence Respect the process my friends Stick to the process The purpose is to just get a download of everyone's brain based on their perspective and their experience Stop talking start writing make sure to add them to the Sheets immediately so you prevent people from writing down duplicates The goal is to get as many post-its on that sheet per table. So write them down put them on the sheet And we're gonna do a voting exercise per table afterwards We are almost at halftime maybe there's anything in particular like Something that you know of some experience that is quite unique to you That might be a source of inspiration for the others on your table All right, I see many post-its on the table too many Too much information to download in those brains. I can see all right, all right, so No, it's not a we don't need perfection. We just need some We just just needed some information to get the conversation started Now, of course, I'm sure there are different solutions on the table, so we need to Align our brains within your own groups. So where this System it's called dot democracy So dot democracy is just a way to help you vote on the most likable Items that you have on the table. Just just find some alignment within your own group So you'll have five minutes. I know we were short on sharpies, but uh, yeah share share your pens around user pens to place three dots Three dots per person and per colon on your on your most likable items If there are maybe there are similar items try to cluster them a little bit And yeah, see what's the spirit in your table see what? What your what your group like the most so let's Yeah, let's take five minutes to vote again three three dots per person per per colon Okay, everyone, please make sure that you just look at what's on the table and place those dots we're gonna do discussion afterwards We have five minutes Remember no cheating three dots per person per column You can put multiple dots on one item if you'd like We have about two minutes remaining make sure you use your votes We want to have a nice heat map of where the most interesting opportunity areas are Let's the last 20 seconds So for now the goal is just to make sure you have an alignment within your table in terms of opportunity area We'll have time to do this for the discussion All right. All right. I know I know you're ready ahead of the game into the discussion part. So that's good So just make sure you look again to the postage you have on the table Make sure you look at the find the heat map you find the ones that the ones with the most dots And again, this is not to come up with a solution just yet try to focus on the opportunity areas for the time being so let's Let's give us eight minutes just to find the right opportunity area so just to clarify You don't need to look at all the postage just look at the postage with the most dots those Those are the ones we are converging at the moment So to look at the postage of the most dots those those are the ones where your brain should be focused on And for now, it's just opportunity areas. We'll have another session based on solutions All right folks, we have about five minutes left and the aim is that after five minutes Within your table, you have a good sense of where the opportunity is. So just have a bunch of postage that are your favorites That's super important All right, last one more minutes for the to find the right opportunity area Try to converge in one Just one single opportunity area Again rely on your facilitators. They are the they are governance experts They know the challenge more more than anyone All right, so Lessons aside, I know most of you are free styling going with your own methods and that's totally fine, but I mean, this is also a good one So it's called crazy eights. So basically So based on the opportunity area that your table selected We're gonna come up with we call it crazy eight solutions. So you can either draw or Or write whatever is easy for you to to to depict the solution. So this is more a concept creation You can go a bit wild in a sense, but We are trying to diverge as much as possible But again focus on the challenge focus on the opportunity area try to stick to one meet one minute Per post it one idea per post it and since we are many groups, maybe try to come up Have a touch to blend two sheets on the table try to have two crazy eight sheets on the table and again, we're gonna have eight minutes for each for for this exercise Yeah, let's get started Yeah, maybe just to clarify because everyone can we have attention in place crazy eights Hey Hello, thank you very much crazy eights is a bit of an abstract one. So you need to understand it. Well, it's also the most fun one And the idea is that you make a sketch of your idea. It can be like a drawing It can be a diagram it has to fit on a post it so it has to be really succinct and You're actually going to make eight very rapid iterations. So we're going to do very strict time keeping after one minute You you leave that post it alone. You move on to the next one So each table only has about two or three of those sheets. So we actually need Two or three people on the table to step forward. Maybe someone who's good at drawing because this requires some drawing skills and When everyone's ready probably in like two minutes or so make sure you make some room on your table get the drawers prepared and then we're going to do eight short cycles of one minute where you just draw and you iterate on one idea and Of course, the idea is that you use all of the previous stuff as inspiration for this single solution that you're going to draw Let's take two minutes to get organized and then we're actually going to start with the one minute cycle So let's get ready Another good thing to know the nice thing about crazy eights is it activates your subconscious to to participate in the creative process So really trust that just pick something if you're not sure yet just pick something and just go for it Let's just create a solution Yes So to clarify every minute you make a new version of the same idea. So you basically have eight versions of the same idea All right, everyone Attention, please where are we are about to start? So once again, I hope you're ready We're going to start the timer in a few seconds. We need a few need a few more minutes. I think okay Okay, I think we should just start. Let's just go for it Make sure that every sheet has one person who's going to make the drawings You pick one idea that you're going to try and explain in a drawing and You just use one of the boxes to try and draw it and you have one minute to do so After one minute you move on to the next box and you try again and you have eight versions of the same drawing basically We are going to start the timer in three two one Start start drawing It can be a user interface. It can be a drawing. It can be a diagram As long as it explains the solution that you're working that you've been working on 10 seconds remaining for the first drawing I'll leave you to it. Keep going in a few minutes. We'll move on to a discussion. All right everyone Let's let's do a quick pause here. So We are Nearing the end of the workshop and the idea is that you still have some time you have eight minutes in total to prepare Your solution and and your explanation to other tables. So in short In eight minutes, I'm going to ask each of the tables to share Your biggest takeaway or like the TLDR or maybe anything that you're struggling with just try and give some kind of abstract of The value that you've been creating and try to share it with another table I'll give you eight minutes to prepare that and now we still have some time to cross-pollinate between the tables. Good luck All right, everyone. Let's take a moment here Let's take a moment here Please assign one person on your table. That's going to to do the talking and the idea is if It's correct Each table has been assigned another table that they're going to talk to and you're just going to explain what you came up With it can be a TLDR of your idea. It can be the main takeaway It could also be if you've been struggling just share that the main challenges that you run into Assign one person and then we're going to take time to explain it to the other table. Let's go Lovely people. We're going to be kicked out in one minute. So I'd like to ask you to wrap up Make sure you hand your final drawing to the challenge owner so they can make a picture of it and Most importantly, don't forget to mint your po-up by scanning the QR code. Dear friends, we're gonna be kicked out Thank you very much for your energy for your participation round of applause You've been fantastic. I hope we're gonna find some gems in the output. We'll figure it out over the next few hours Thanks a lot. Don't forget your po-app and have a great conference