 Utility is especially in emerging economies have a problem, they have a problem of a mixture of poor people and rich people and yet all these people need water in order to be able to achieve goal number six of SDGs. So we are looking at utilities being able to discuss with their governments so that they can give them grants to be able to finance those people who cannot be able to get water and be able to charge those who can pay so that there is some cross subsidy within the system. We are also looking at utilities to be able to use technology because technology is important. Technology helps these utilities to be more efficient, technology helps these utilities to be more productive. We are also looking at governance, governance is very very important. With poor governance most utilities especially in emerging economies have got a problem. So we are looking at that also. We are also looking at staff, utilities must engage their staff. There is no utility that is going to make a difference if the staff there are not doing a good job. So I am basing all this on the case study of national water, what we have been able to do in national water, increasing geographical coverage and also increasing the turnover in the last six years. We have increased our turnover more than three times. We now correct over 100%. The profits have grown almost three times. We are also emphasizing collaboration. We need to collaborate. We are no longer talking of best practice now, we are talking of next practice. A practice which is better than the way you are doing things and you can achieve this through collaboration. Utilities especially in emerging economies, they need to know that they can do it. This business of thinking that someone else will come and do it for you is not correct. In national water we have done it, we continue to use a do it ourselves policy and it is helping us. So let us believe ourselves, let us know that the utilities we manage are the utilities of our countries so that we can help our countries to grow to better standards.