Why Is Sustaining Improvement So Important – And So Hard?

IHI: Institute for Healthcare Improvement
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Published on Jul 6, 2016

A new IHI white paper, Sustaining Improvement, presents a framework that health care organizations can use to sustain improvements in the safety, effectiveness, and efficiency of patient care. The key? The daily work of frontline managers. In this video, Kedar Mate, IHI Chief Innovation and Education Officer, explains why sustaining improvement can be so hard.

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