 From around the globe, it's theCUBE with digital coverage of AWS Public Sector Partner Awards brought to you by Amazon Web Services. Hi, I'm Stu Miniman and welcome back to theCUBE's coverage of the AWS Public Sector Partner Awards. Going to be digging in. This award is for the most customer obsessed migration and happy to welcome to the program two first time guests coming to us from India. First of all, of the partner with Tec Mahindra, we have Gautam Katterty. He is the vice president with Tec Mahindra who's the winner of the award. And they've brought along their customer for this. That is Satyendra Gupta, who's the director of the CPWD, which is the central public's works department, part of the government of India. Gentlemen, thank you so much for joining us. All right, if we could just, let's start with just a quick summary of what your organizations do. Gautam, we'll start with you. Tec Mahindra, I think most of our audiences should be aware, large, very well-known organization. Congratulations to you and the team on the win. Tell us what your part of Tec Mahindra does. Okay, so Tec Mahindra is a $5 billion organization and it's a part of Mahindra and Mahindra, which is approximately at $22 billion organization worldwide. So Tec Mahindra is primarily into IT services and consulting services for the information technology and information technology related works across the globe. We have got multiple offices, almost around 90 locations across the country. And we have got the entire operations worldwide in different verticals and different geographies. So as a part of the Tec Mahindra, I manage the central government, that is the public sector business for Tec Mahindra, based out of New Delhi in India. And we handle the complete large public sector organizations and different ministries, which are coming under directly government of India. Wonderful, Tindra, obviously public works, I think relatively self-explanatory, but tell us a little bit about your organization, your role, and if you could, you know, introduce the project that your group worked with Tec Mahindra on. Great, so central public work department is a hundred approximately 65-year-old organization, which was created by Lord Dalhaoji in 1854. Since then, this organization is working. The primary responsibility of this organization is to do the construction work for the government of India, the primarily in the building center. And at TGCPWD, Rector General CPWD, who is heading the department, is that technical advisor to the government of India regarding these construction matters, right? So this department is spread across the country from North, we have a Jammu and Kashmir to South Kerala and from Gujarat in the west to in the rental place in the east, so if this department have a presence across the country. We deal with all sorts of the construction activities, not especially to only the building, but we create infrastructure for the government of India like stadiums, cities, so many, lots of activity we do. And if there is any issue regarding, for example, in the tsunami, tsunami came so that the government deployed CPWD to construct the small houses which are suitable for that kind of thing. And CPWD is using the information technology since long, but we have all the options of working in value. Now, last year, it has been decided to implement the ATHIS system in the CPWD where all its operation will be placed in a single unit platform. And everything will be connected to each other through. So this is what the internet purpose of this implementation is. As far as I said, I am in charge of the implementation of this ATHIS system in the department from its insertion to the end. And it will involve the tending process in all the onboarding of the tech mind graph. And it's implemented after the implementation of the entire system there after diverging the method in the department to make it adaptable for each and everybody. So these are the rules that I had. All right, Gautam, if you could, migration is obviously a big part of what I expect the tech Mahindra is helping customers with. Help frame up the services that you're doing, talk a little bit if you could, the underlying AWS component of it, and specifically give us a little bit about tech Mahindra's role in the CP, the public works project that we were just talking about. Okay, so coming to the relationship and the journey which we have started for this CPWD project, it's around year, year and a half back when you have started interacting with CPWD by understanding their business challenges and the business requirement, which is primarily the automating the whole processes. And there are multiple applications, multiple processes which they wanted to automate. Now, definitely once that automation comes into picture, you have to take place the complete automations of the applications, the complete automations of the infrastructure and the complete automations of the UI part of it, that is the user perceptions, user interface, right? So all three has been covered by this complete automation process. As a part of the system integrations business, our main objective is to plan and bring the respective OEMs who are the best of the breed or technology providers to bring them to utilize those platforms and to utilize those course applications so that by utilizing those technologies and the applications, we can automate the complete process and provide the complete drill down management view to CPWD for their entire operations and application. In the process of doing that, what we have done, we have brought in SAP as an S4 HANA implementation which is the primary business applications which will be implemented in CPWD. The entire user login and user interface will be done through a portal and that portal will be utilizing the life ray as a portal which will be the front end user interface. There will be an heat entering application which will be also through one of my large partners who will be working together for us for the heat entering applications which is also a part of our entire 40 of the whole automation process and the entire application heat entering the portal and all the applications as a matter of fact will be hosted to the cloud on AWS platform. Now, once you're talking about the AWS platform that means it will implement the complete infrastructure as a service and the complete platform as a service. So all the compute, storage, everything we will be deploying from the AWS cloud and necessarily all the platform in terms of your database, applications, all third party tools to do the performance testing, management, monitoring, everything will be provided as a platform as a service by AWS. So we engage AWS from the beginning itself, the AWS team and SAP team, both the major OEMs worked with us very hand in gloves for the day one and we have multiple interactions with the customer. We understood the challenges. We understood the number of user users, number of iterations, number of redundancy, number of high, I mean, the kind of high availability they will require in terms of the business criticality of the applications and based on which together, along with AWS, tech Mahendra and SAP, all three of us together arrived to complete solutions, architecture and the optimizations of the whole solutions so that overall impact comes to CPWD as a customer, the ultimate results and the business output they deserve. So that is where we actually interacted. We have got the entire interactions with the AWS solutions team, AWS architect team, along with our enterprise architect and the solutions team who worked very closely along with the customers, done the sizing so that it exactly matches the requirement not only for today, down the line for next four years because the complete implementation cycle is 18 months and after that, tech Mahendra as a prime service provider will provide the four years after the implementation support to CPWD because we all understand that any government department, any government understanding, these kind of business applications, implementation, it's a transformation. Now, this transformation definitely cannot happen overnight. It has to happen through a process, through a cycle and through a phase because there will be the users who will be the proactive users who will start using the entire applications from the beginning and gradually the more and more success, the more and more user friendliness will come into the whole picture, then participation for multiple users, multiple stakeholders will come on board. The moment that comes in, the user's load, the user's participation and user's load both into the platforms, both into the infrastructure will keep on changing, keep on increasing and that is why our role will be how to manage the complete infrastructure, how to manage the complete platform throughout the journey of this transformation of five and a half years and that is what the exact role as a prime and large MSP tech Mahendra will perform for the next five and a half years along with AWS, along with CPWD and along with SAP. All right, well, Satendra, I got him just laid out. I think a lot of the reasons why they won the customer best award from AWS on this. You know, I think back to earlier in my career and you talk about an SAP rollout and it's not only the length of time that it takes for the rollout and the finance involved but what got him was talking about is the organizational impact and adoption. So I'd love to hear from your side, what were the goals that you had coming into this? It sounds like it's getting greater adoption inside the organization for using these services. Give us your insight as to how that rollout has been going, the goals you had, how you're meeting them, any success metric that you use internally to talk about how the project has gone so far. To implement the ERP system in the CPWD, the activity is going on since a long time. It's more than one and a half year have been passed. We have engaged one of the consulting organizations to suggest the way to transform our business processes. So they have come in certain ideas and within that the ERP implementation is the last one. Most of the advice have been implemented and we have started to get this ERP implementation for which we had made interaction with all the leading IT service providers in the country along with the all the leading cloud service providers in the country. And these, of course, all the leading ERP solutions, ERP OEMs also. So it's a long journey. We have trial approximately half of the journey from there. And through a formal training process, the tech mantra has been appointed as a system integrator. And during, they have come with all the sorts of the solutions that they are offering. For example, they have come with the SAP as a ERP OEM and they are after this one life race solution for the portal. And we eat ending application from a repeated, his vendor. And over and above everything is being hosted on the AWS cloud platform. So this is going to be it. And everybody knows that. Amazon is a leading cloud service provider with lots of the facilities available with us. During this journey, we had got lots of the support from the AWS. We had lots of the query regarding our data security, et cetera with AWS team continuously visited our office and explain each hour queries on this. And now the, from the March onwards, the Tech Mahindra has started the implementation process where in more than four months have been passed since then. And we have a lot of the whole objective of this implementation is all our activity will be done on this ERP system only. Whether if somebody is working in the SAP field of duty, you will have to either work in the SAP field on the ERP or he will not be able to work at all. It's a like go and no go situation. So all our system needs to be going to be automated. Earlier we were having a different idea application which was working in the silos. So everything we want to be integrated to each other and the time that is being wasted to make the entry at the different activity at the different time and applications are not talking to each other, they are working in the silos. So that will go away. So what we are expecting everything will be on the ERP system itself. And we are expecting the efficiency of our CPWB engineers is going to be increased tremendously. Apart from this, they will be able to handle more number of the works compared to what they were handling within the same time frame. Since an average English web level on the click of the buttons for which we need not to go and ask from anybody to give the reports, et cetera. So from the management perspective, by the click of the button we should be able to get all the inputs, all the reports, what is going on across the country in the organization. So it is going to be really a transformation to the working of the department. And in whole the entire public works arena of this country is going to be benefited out of this. This is being a lighthouse project. This ERP implementation, the CPWB is a lighthouse of projects there are more than 30 public work department, state public work departments are working. So this is going to create a open a window for everybody. Once it is success of this implementation, we'll have a far reaching implication on the implementation of the ERP system or some IT application in the public works arena in the whole country. So lots of the stakes are there. So any, hopefully take Mahendra with the help of SAP, AWS and it's their vendor, they will be able to implement successfully and we are going to get the benefit out of. Everybody is going to be benefit, not only the central public work department, but all stakeholders, all the stakeholders in terms of businesses, in terms of, they reach to the public works organization in the government because the IT has not been leveraged the way in the public work department by either in the central government or the state government, the way other organization has leveraged the IT. So it is going, it's a lighthouse project, it's success will have a far reaching implication for everybody. Well, I tell you that, said, that's been the promise of cloud that we should be able to do something and the scalability and repeatability is something that we should be able to go. Gautam, I want to give you the final word on this. Speak to, how does cloud, how do we enable this to be able to scale throughout many groups within the organization without having to be as much work? And I think about traditional IT as well, okay, I spend a project, I spend so much time on it and then every time I need to repeat it, I kind of have that same amount of work. The, you know, labor should go down as we scale out in a cloud environment. Is that what you feel the case? You know, help us understand how this lighthouse account will expand. Okay. So any cloud, you know, initiative nowadays into any organization, it depends, it's primarily benefits in both the ways. Number one, the organization doesn't require to invest upfront on the capital expenditure part of it. That's very important. Number two, the organizations has got the flexibility to scale up and scale down based on the customer requirements within a click of the mouse. It doesn't take any time because the entire provisioning of the infrastructure is available with the cloud infrastructure service provider. And similarly, the scaling up of the platforms, that's also available with the cloud infrastructure provider. So once you do the complete mapping requirement and the sizing for the entire tenure of the project, then the provisioning and deprovisioning is not a matter of time. It can happen with a click of mouse. That's number one. Number two, it becomes a challenging activity for any government organization to have their own IT setup to manage such a huge mammoth task of the entire infrastructure applications, services, troubleshooting, 24 by seven, everything. So that's not expected from the large government organizations as such because that's not their business. Their business to run the country, their business to run the organization, their business to grow the country's different areas. And the IT services organizations like Tech Mahindra is there to support those kind of automation process. And the platforms which are available on the cloud nowadays, that's actually ease out the entire applications, entire management, monitoring, availability of the entire infrastructure that makes ease out the complete system. So it's all works together. It's nothing that the system integration organization only will do, only will perform. It has to happen in synergies. So application has to work together. Infrastructure has to be available together. The management, monitoring has to happen. Scaling up, scaling down has to happen. All kinds of updates, upgrades and patches down the line for the complete tenure of the whole contract has to happen so that the system wants up and running and delivered. It's performing at least for a period of next five years as the tenure of the contract in multiple department happens. Now, what Mr. Gupta was saying, it's very, very true that CPWD, it's the kind of motherly organizations for all public works department in the country. And all the public works department in the country are eagerly looking at this project. Now, it is very important for all of us, not only for Tech Mahendra, Tech Mahendra, SAP, Life Ray and AWS together to work and make this project as a success because it is not a reason that as a simple customer, this project has to be successful. It's a flagship product of Government of India and it's been monitored by directly the Government of India officials and top ranking bodies on day in, day out basis. Number one, number two, if we become successful together in this project, there will be an avenue for which Mr. Gupta has said that all state PWDs will be open to everybody. They will try and adopt and they will try and implement the similar kind of system to all the respective states in the country. So it's a huge opportunity in terms of technology enhancement, automations, infrastructure, applications and moreover, as a service provider to provide the services to all these bodies together, which I feel it's a huge, huge opportunity for all of us together. And we are confident that we'll work together hand in gloves, the way we have done from the day one of this initiative and we'll take it forward. All right, well said, Tindra. Thank you so much for sharing the details of your project. Wish you the best of luck with that going forward. And Gautam, congratulations again to Tindra for winning the most customer obsessed migration solution. Thank you both for joining. Thank you, thank you very much. Thank you very much. Thank you very much. All right, and thank you for joining. I'm Stu Miniman. This is theCUBE's coverage of AWS Public Sector Partner Awards. Thanks for watching. Thank you very much.