 So, the printing is coming from Hong Kong? No, Taiwan. Taiwan, sorry. Yeah, Taiwan. Okay, I messed up. And you are working on KDE. Yeah. Right? Okay, thank you. Yeah, thanks. Okay. Thanks for coming. This session seems to be the only one this interview about LibreOffice and the ODIF. So, I'm going to tell you how we promote and migrate LibreOffice to Taiwan and what's going on now. Before the presentation, let's say the story first. It will be back in 2009. Actually, this standard ODIF has been our national standard in 2009. That's early, but everyone is still using Microsoft Office. But then, in 2014, this one, UK declared that they're using ODIF for the whole government. So, in the bottom of 2014, our NDC, National Development Council, started a series of questions. And we saw the up-to-down power to awaken the game. So, in early 2015, the first county in Taiwan, Ilan County, started a project to migrate LibreOffice. And I'm the main project leader. So, after that, I presented that in LibreOffice Conference 2015. And after my presentation, some bloggers write about this. And I collect those bloggers. And then, I did one thing. We went to the office of NDC. I told them, hey, the whole world knows, everyone is a little old yet. And I believe that they must have cursed me a lot that time. But I just wanted not to go back. So, they ordered a local government. So, that's the background of the story. And then, now, let's see the progress. This is Taiwan and some outside. Last year, 2016, several cities and counties started to migrate. To have training courses and to start using LibreOffice. But let's do a key, Microsoft Office. For the Ilan County, it's 100%. But for the others, they are just starting. And for the central government, it's a lot slower, of course. A lot more slower. But what I'm going to discuss in this session is about how I communicate with people. Now, let's see the migration protocol. This one is the original, official migration professional from the Document Foundation. It tells us that when we want to migrate LibreOffice into an organization, what should we do? For example, requirement analysis first. Then when we start management, we need to keep communicating. And first, we need to do the impact test so that some important files can be converted to ODF correctly. And then, start training, support, and then just deploy at that time. Okay, that's the whole protocol for the TTS. But, you know, sometimes, especially in Taiwan, sometimes the organizers will tell the information department, tell them that, hey, the Microsoft is coming, so now these states, you need to use LibreOffice. Okay, so now, what do people do? At this time, okay, they will download, install, and use, yes, without any training costs. And then, they start to complain. What the hell is this? Hey, why can't I find this feature? LibreOffice is an idiot. I give up. And then they go back. I sometimes I call it a Stockholm syndrome, you know. You were kidnapped, but you fell in love with the kidnapper. Sometimes I call that. And for some organization, yeah, they will find, they will find some computer schools to help. But for those computer schools, they mostly train the preparatory software, you know. And for the open source software, unless they have a project, or they will do nothing with that. So usually, this will happen. Okay, the computer school comes, and they will have a project, but only for training. For the analysis, they just ask you how many classes you want. Okay, and the lecturer usually study LibreOffice maybe one week before the course. Yeah, that's their skill, you know. They, for any software, they always do this way. Okay, that's their skills. And after the project is end, it's none of their business anymore. So the user fell into the loop again. Again, yeah. Okay, then this is the portal I use, a bit different from the TDF official one. Of course, the requirement analysis first, but then, as you can see, the communication phase is a bit earlier than the project management. Usually, before we start the project management, I need to communicate with the responsible department, and I will hold one or two big sessions for users, directed by the users. And that's the key point, that's the key point. And later I will tell you what I told people in the big session. And then I will ask them to install LibreOffice right now, the third install. But I don't ask them to remove Microsoft Office yet. And I will tell the organization that when we start training, we can start to ask people for doing this. If you have newly generated file, you need to use LibreOffice. But for those old files, you can still use Microsoft Office for the time, until our Internet has our compatibility issues solved. You know, for someone, there might be several files, very important for them. They may work with the file for more than a decade. Yeah, from the Windows XP to the XonScreen. But if you want them to convert to audio and start using Microsoft Office, they will kill them. So I always ask this thing, we say. And also, an important part of ImpactEd is we need to find the organizations to excel macros and access database. That's two cities of that now, LibreOffice cannot handle very well. But usually we will tell them to find another way don't use macros or access if you can. Then we start training and we will have a lot of support. But the whole communication needs to be key. That's my protocol. Okay, now we talk about the communication phase. Usually I will have one or two or even three big sessions, 32 users for all the cities, all counties. Even just a small department, it's only maybe 20 users. I will always have that. I tell them why I use three different aspects to make them think why we use audio instead of OS. First, let's see an interesting fact. Many people are using Microsoft Office, but they seldom know they are using all XML. All XML is the format that Microsoft Office uses now. It is also an ISO standard. The standard only works a very short way to get the ISO standard. But in the first, I will compare ODF and OSMF. I will ask them now, okay, if our nation in Taiwan, if we choose OSMF as our national standard, what will happen? That's what everyone is doing right now. But I tell them what will happen. So I will give them the timeline. So this is all Office from 2003, 2007, 10, 13, and 16. These are all Office versions we are still using. And as you can see, in the 13 and 16, I mark them as red. Do you know the reason? Because these two versions cannot be run on Windows XP. Is it serious? Yes, because there are still many, many people. Governments, schools, even enterprises that are still using Windows XP. But if this organization needs to upgrade to 2013, they face a problem. They cannot run on Windows XP. So they are forced to upgrade the operating system as well. And then the budget is a lot more. More than they expect to upgrade the office. And if we use OSMF, okay, maybe it's not a problem, but another problem is this. Formation is the ability issue. What I mean is that have you ever tried to open a file generated by 2013, but you open it with 2007 or 2003? Have you ever tried? Does that work? No. It doesn't work, right? It's the feature of Microsoft Office, okay? It's not bad. You can install something. Yeah, I know, but it's still not 100%, right? Formation is that from 2007, then 2013 to 2016, even after 2007 they are using OSMF, it should be open in the international standard, but each version uses a different version of OSMF. So we would have this problem. Okay, the second I have a line here is about now. This slide I tell people that, okay, if we want to choose OSMF as our national standard, we need to pick a unified version of Microsoft Office, right? To avoid the problem, I just said. Right? So which version should we use? If we choose more than a later than 2013, again, Windows XP's problem arises again, right? And then someone will say that, hey, I don't care which version I use. It just needs to meet my requirement, right? Is that true? True. So I will ask people. Okay, you just need to meet your requirement. So let me ask you how many features do Microsoft Word have? Okay, let's say 500 or 1,000 is the matter. The question is this. How many features do you use? More than 10? No, right? For Word, for Excel, for PowerPoint, how many features do you use? I think for most people, maybe it's less than 10. So I explain. The Office 2003 meets your requirement. Yes, for most people, yes. But why do you re-upgrade? Why did you upgrade from 2003 to 2007 to 2017 to 2016? Why? Did you upgrade to 2007 because, hey, I told you 2007 has a feature that I want to have. It's very nice. Hey, let's upgrade. Is that the reason? Hey, 2010. It has very good animation. I can make slides without this animation. So we need to upgrade to 2010. Is that the reason? No, for most people, no. For most people, they have no idea why they upgrade. Right? They have no idea. They just follow the steps. So I make them say, what do you really need? And if the Office 2003 can meet your requirement, why do we need to spend so much money to upgrade? OK. Then the second is about open standard. Why do we need to use open standard format as original parts? Here I will use one of my friend's story. He is an artist. And for a long time, he used Soap Image 3D to make his creative works. But in 2015, Autodesk declared that Soap Image 3D 8, and the support and the development, the product is dying. OK. For the artist, possibly better. He has only one Soap Image 3D in his computer to open his work. He cannot convert to any other format. And if his computer is broken, if Soap Image 3D is gone, then all his creative work will be zeezy. Right? That's a very, very important problem for an artist. All his creative work will be gone because no software can open that anymore. So if we use open standard, we don't need to worry about software. Even if software is dying, we have another choice. Or for a very extreme example, all the software is gone. But the file format is open, right? So can I hire someone to write the software to read my work back? Yes, we can. That's why we need to use open standard. OK. In the national trend, I just used several examples, like Italian defense that proves safety. But the more important is this, I think, in Sweden. The MPS in Sweden is responsible for finding some protocol, or platform, or technique skills for government use. And in March this year, they suggest 46 IT open standards, including ODF, HTML5, and SEG. OK. The news just stops here. But one thing you can say. In this list, no OASML. Why not? It just lists the IT protocol, IT standards they think suitable for Sweden government to use. Can they list OASML as well? Yes. But why not? It must be that after their research, they think that OASML is not suitable for Sweden government to use. And I believe that this is the same as why UK want to migrate ODF, why Italy depends on to migrate ODF, and why Taiwan want to migrate ODF. I mean, people think, OK, migrating ODF is not just a policy to save the cost. No. It's not just to save the cost. It's very important because ODF is more suitable for organizations use, especially for governments. Then finally, I will talk about attitude. I don't tell them how to solve problems, but I ask them to think about what attitudes we have to face in problems. People always complain and receive a lot when they have problems and get frustrated using FOSS, especially using FOSS. Using a commercial software, they won't complain that much. But using free software, I don't know why. But I make them think about, hey, OK, how will you react when you have troubles with commercial software? I made them recall some good memories like this. OK, this system will all get deeply used to Windows. But have you ever seen this? When you see this, how will you do? Will you choose to report or not report? No, just report. Why not report? Will you receive the phone call from Microsoft as a report? No. So how do we do? We don't report, and we use three keys. Three keys, control, update, and find the process to key, all right? That's what we will do. And if it doesn't work? How do we do? We call the Microsoft, hey, your operating system is a disaster. Will we do this? No. The most powerful button. The power button, right? Press power button. And if we reboot by steering like this, how will we do? OK, reinstall, send the computer to fix, right? We always handle this problem ourselves. Right? So if we face problems using LibreOffice, LibreOffice crash, yeah, of course, especially when you deal with big files. But when we face the problem, we choose to have a good habit to say it frequently or just compare it. No, I never use LibreOffice anymore. Then, finally, I will tell them. A very wonderful thing to use open source software, free software, and open format standard is that we can together make it better. This photo is Hack 9 in the LibreOffice conference last year. And I'm here. I'm working with a senior developer of OpenOffice and LibreOffice. We are dealing with a problem that a user in Taiwan reported. There is a problem in Calc. They format Calc. And at that time, we solve the problem and commit back. OK, I tell them that using this, we can together make it better. We, of course, will have problems. But the most important is your attitude. Don't just compare. We can do something to make it better. So the conclusion, usually in the communication phase, I will focus on version to version. I will compare format to format, not software to software. If we compare software to software, we will fall into a loop. But if we compare format to format, the advantage of ODF will be true. OK, and then I will ask people to use software that can generate ODF format correctly. That means Microsoft Office will not generate ODF file correctly. So that's the reason why we use LibreOffice. It's not because we are against Microsoft. That's because Microsoft cannot generate ODF correctly. Finally, the last one. Now we have LibreOffice certifications. In the Diamond Foundation, it encouraged people to apply for migration professional certification and channel certification. I am now the migration professional certification. And I also joined because I'm the first Asian people. I'm the first Asian guy to apply for the Migration Professional. So now they asked me to join the community and provide other Asian people to apply for the certification. So if you are interested, if you have experience to migrate the LibreOffice into an organization, or you have a plan to do this business, you can contact me, OK? I'm going to finish here. OK, thank you. So any questions? Do you have any report on the cost of training versus the license and the money? Of course, we have some statistics. But generally speaking, I would tell them that if you migrate to LibreOffice, it's not cost free. But the cost will be just maybe 10% of your license fee. Yeah, you still need to invest maybe for training course. And it's even better if you can invest some development work on the LibreOffice. But generally speaking, it won't exceed 10% of your license fee. Do you think? OK, thank you.