 These are the three most important things kind of to supercharge or to change your culture in IT, which is a challenge. Number one is communication. Communication amongst our coworkers within our unit, effective communication with the entire IT division, but then effective communication through the whole campus. But I'll add one important element and that is communication off campus. Sometimes we kind of forget about communicating our successes and what we're doing off campus. That could be to the legislator, that could be to the parents, the students. When you look at communication, it's multifaceted and has to be clear, concise and frequent. And I think many times in IT, we get so busy with our job and just making sure the network's working that we kind of forget about all the other great things we do. So I think it's almost like IT today needs its own public relations firm in-house that can tell those stories and inform people what's happening. The other one is empowerment. And I think that's what you don't hear a lot about, because if your employees don't feel empowered, where does that motivation come from? They say that we're not always motivated by money, certainly that helps us pay the bills, but what gives us the best satisfaction or job to feel empowered, to feel we can make a difference, to make a change. So that's the second one I think is very critical. And then the last one I think of the three would be developing relationships. That might be just with your colleague down the hallway from you, but it's also talking about IT to other units on your campus. Maybe it's continuing education, maybe it's financial aid, maybe it's the foundation. And I think sometimes there's been a perception at some shops in IT that the mantra is what's good for IT, it's good for everybody else. And I think that's one perception we have to kind of break down. Kind of like the Berlin Wall, we have got to break that perception that IT controls everything. We have to be more of a partner. And that's where developing those relationships helps communication. So we're all on the same page.