 in se vseh je zelo. So, actually, about this project, my next book will be about the technical side, this is the female side, so the one that is covered by the migration just happened, so this is the learning process for all of us. Our previous account actually says this all the time, and he means that in such a large sphere by an immigration we cannot prepare for anything so we must use the learning all the time. Of course, in the migration don't avoid that, so let's see how we implement those ideas in the actual situation. So, before we start the development decision, main goal is to reduce that ratio of use with the migration of these types, is not entire migration, so there is year by year more and more users, but it will be always 60%. So, it talks about those who are on this license but they are always familiar with my work on these languages. So, when it's an action attempt that is decision for them, so first of all it requires organization in the public institutions, like for the educational training as national school, to create traditional materials. Also, we called for creating the support inside this, that is where I think it was required to assess what user needs and only those users who can do their job, they will always be highlighted in the traditional materials needed to be created and also one very important project is the central for this template which is supposed to be interfered with Microsoft Office and we brought this so that only one standard can be used because all these templates are supposed to be created interfered with and most common documents should be updated in the air. So, why is our situation interesting? Most important thing is that it's the last year like about 10,000 people who work on the mysterious potential users, that amount should be find out what the effect is on some other projects that we have done so far also this project because of this granular nature creates opportunity for animating nowhere else of public organization of other areas users in the next phase have a very different needs so if we can find our solution for their needs with the knowledge that everyone else is supposed to be happy with the knowledge of our solutions and it doesn't happen in the industry it doesn't happen in the arts also is the most important intention so it's not just like no matter between manager or no matter basically the main decision this idea is actually inspiring project has many different reasons when it was also preparing this decision that was in 2016 special implementation started in 2017 which was like planned in the project in general and what users actually need so during the middle of 2017 we accepted user needs which was about 4-5 months and there was animation in the next project also we asked for documents that they are actually using those features that we need but also we learned about from those documents as well ok, after that 2016 set users in my big tip started in 2017 in tamo gradually like 1 min. at a time and still only wait so it's going to be slow but more standard sorry for interrupting ok, ok so while supporting users next phase switch which is right now but it continues supporting my big users in 2018 we started development in the office as I will talk about that in the next tour so in the beginning we put the ideas from the migration protocol we prepared for what we expect so it was not surprised that the greatest program is the cycle which is a barrier of fear of change itself not only in technologies but also in this in this kind of environment of the new cities so they are busy people they want to do their jobs so so we met more negative feelings more negative feelings so people read that and we started by decision makers and during the selection of users to be migrated we intentionally admitted that I had decision makers just because I was a big ocean this is not what I thought it was that that they feel themselves to be punished because someone is taken from them and sometimes but the first thing is that they feel that they don't know they don't know if they will be able to do their job, their daily job with this because they are afraid that they cannot do their job the others so this is what we have to solve but to feel that something is taken from them so we need to I saw this by trying to give them something not not just the office but as far as I found that my decision maker was to do to do in communication we do trainings and we provide support on multiple levels so let's see so communication activities we just common sense estimation based on communication activities are most important of these is that we focus on the solutions we focus on the right future and we try to implement like most on the website also user feedback is very important when we get a question from we write our support article on the website based on the question because if there is no problem for one user let's put it up for all of them who knows maybe someone else can be a musical user so more things to be communicated the main motive behind this decision was to so what was saving we don't care about what was saving like kind of questions comments so better independent is most important but actual users cannot understand or hear the benefits of that so we allocate more things as well so we customize to the expectations to the public administration what do we do for that it's like provide before the setting package style settings so that we replace and replace it with our customer styles that are created to the requirements of our typical history users so how do they create different documents also we have users that they can install at home as well increase of their sustainability which is 400 yen for the public administration like user interface in the so what is this time the email is about updates which I have many of you so it's actually more of an email as a customer so we need to minimize them so also we started to make online presentations for the people because we need to show them that they are free punish they will be able to do the job in the new software and we encourage them casualties are not to either. So we are service provided that we cannot have them training but we cannot force them to actually come, and actually sit down for two days, set out of work because they have a lot of work on their route. Zato je. . . . . Opoj tkaj način glasba, da čistim narednimi pridavnih prišeljaju pridajev. Treninga. Treninga pri jaz. We have videos, in what are the features, which are seen in the video platform, and that's made by the university, and in front of it is another version, much better than the first one. So, users have created this, for the suppose, because there is no other way training system, like it's universal, and it actually gets points for what it is. Also we have two personal tables, which is one day of write-down and one day of call, and it can be online, also we have some of the impress kind of thing. So, user support is, of course we have new companies, so it's multiple levels, like personalized user support, they can answer several questions, several levels in one test for support, they can add into the computer, they can show them how to do something, and to use account, and to address my team. So, if we face very, very damage by environments, document, we can repair that, or keep more serious advice to the user that the second level cannot deal with in the first two levels. And also, if we arrest, we can visit the user to answer. Okay, then please, so we are using standard interface, so standard that's by the all international tools, so it's like 15 of the most common things that they do. What we recommend is that they create dot-x files. So, that's an which is to be used in data also, both in Microsoft, so we have this. We configure both of these tools to be used in standard possibilities. Formally, they have a database form on internet pages, so they have to download it and write it. So, you can use that and save it on that. Let's talk about it. This was just a very unatisjant workflow, so, we can make it a little more straightforward. Also, because we have only dot-x templates, it's easier to maintain them for the mystery context. Not anyone can upload such templates, only the answer that fit the mystery in creating efficient document templates, creating databases. For some cases, we met with users that managed enormous amounts of data in specific applications, which was completely inefficient, especially when it was used by easy developers and they do this over so it was not a great choice. But the idea is that these server databases can be managed locally. So, they are database either in access format or in it's a little bit experimental, but we are able to use server-based. For internet developers we started in a series in July on internet developer team. It's currently one similar level of that that is in last summer and to the junior developers we are in a spell, we will talk tomorrow in the live intro session about the experiences that we had. So, our idea in live intro session is to use server-based apps in normal users because reliability is a key for us and so any improvement that we also can mitigate so that users are sure that this software so that feedback is taken into consideration because if they report something that is broken, we can use it. Not always, but sometimes we can actually use their programs. And so interoperability is being improved in the talk about this server later in the in the next talk. So finally, we think that with these measures based on the migration protocol we can put that on the fastest times to change and actually we can make users feel that they are actually getting more support than they did previously. And so users should feel that they are not at home like in this level there is a support team there is a support that we can actually provide and wherever they approach us with some programs we can slow down. And this results in having users so, thanks for your attention. This is a bit of a mess before we start. Yes, of course. Thanks, Mr. President, for the good work and a short question. The choice you have in the template in dot x dot xm is that there is a lot of discussion because I understand your part in it myself and quite a bit of discussion you keep yourself in the shape of quite soft forms which I will talk about in the next talk. Thanks, keep it for later. First I think that this is something very huge and very modest because I just checked sorry, I'm not knowing but I just checked Mr. Zov I don't know I just checked what this is it's a huge service provider Yeah, it's right 2005. Yeah, it's huge and what I didn't understand is the plan of migration because all as it's written here 275 institutions or some of them or in some period. 20%, 30%, 20%, 20%, 20%, 20%, 20%, 20%, 20%, 20%, 20% in that line everyone knows that lines are just there for you to know what is expected of people not in the end of the world. Just another question when you mentioned the developers ok, now we are here now but I'm not asking for them I'm asking about the organization and now do they work for me so they are actual accidental contractors and no contractors internal workers because we are just like more than employees that have a decision of what's being done in this field so we are to be a higher official so problems that they in internal competence so we are in internal and it looks like it's so high ok, and I'm similar to this I have a question about version it's not only for them it was a matter of choice since it chose 60 something ok, but in your case there is additional question to that question version because current batches that I saw after 6.2, 6.1 so either you will have to wait until there is a release version or you can make a specific your own build with the back port and those fixes back again what do you do? we do everything so basically we use the community version of the developers but not the points in all at the point 3 or 4 but it seems to be standardized, actual services so we update everything here for the actual those 3.4 version so we have like 6.0.6 because we had some delays and shows up for a person a lot of 3.4 so we have we have been getting it but the idea is that from now that we have developers and actual in their cases back fixes we back port those to custom build and before the new 3.4 appears it can be chose out we have now capacity for that as well so we don't have much but in my case I think my time is up as we have in 3.4