 This paper examines the challenges faced by the Polish health care system during the SARS-CoV-2 pandemic. It highlights the difficulty of accessing health care services, the use of telemedicine in primary health care, and the exercise of patient rights. The authors argue that these issues must be addressed in order to ensure adequate health care for Polish citizens. This article was authored by Bartłomie Czemilewicz, Melanie Raczek, Jarosław Szymilewski, and others.