 So here's how I deal with rude patients. You first have to remember that yes, there are very unpleasant people in the world and you're likely going to encounter them, but sometimes people become unpleasant because of an unpleasant scenario. So my job as a physician is not just somebody based off of how they come across as me, but do my best to actually be able to provide them the care that they need to improve. Often what I find is somebody who's yelling at me on day one by simply yelling at me as a coping mechanism for the pain, whatever they have going on that led them to come to the hospital. Sometimes for these rude patients, you just have to put in extra effort of convincing them, it's okay if you're upset. Probably if I was in your shoes, I'd be frustrated too, but we're on the same team of making sure that we're taking care of you. If that's the case, here are the two or three things that I'd like to do. Can we make sure that we're on the same page there? And often the patients say, I can see how this doctor has taken that extra bit of time of convincing me that not only are they going to care for me, but they care for me. And sometimes, but not always, you will see that some of those rude patients will become some of your nicest patients because they've built that rapport for you and they feel better. If you enjoyed that tip and insight and you want more of behind the scenes of my life as a full-time physician, hit that like, subscribe and follow for more content just like this one.