Upload

Loading...

UX Week 2010 | Chris McCarthy & Christi Zuber | Don't Forget the Humans!

1,748

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on Sep 28, 2010

Don't Forget the Humans! This is the mantra in world of healthcare, and over and over again we hear that "patient-centered care" is the perfect desired state. But what about all those other humans in the system? What about the nurses, pharmacists, doctors, transporters and business people? Designing and planning your business for just one type of human not only alienates others, but it actually could be the reason for design failure and solutions that don't sustain the tests of time.

Loading...

Advertisement
When autoplay is enabled, a suggested video will automatically play next.

Up Next


Sign in to add this to Watch Later

Add to

Loading playlists...