 There are many different contexts which call for a humanitarian response such as natural disasters or human-made disasters such as conflicts or generalized violence that can induce displacement. More and more visible is the issue of large-scale migration flows that can trigger a crisis. All these crises have in common that they generate complex population movements. Too often these people are particularly vulnerable to neglect, discrimination, abuse and exploitation. Therefore protection is at the heart of IOM's humanitarian action. To better assist and protect those in need, we abide by the core humanitarian principles. Neutrality. If they take sides, humanitarian workers imperil their mission and risk losing access to populations in need. Independence. To be able to carry out our mission, we must be independent from political or financial influence. Impartiality. There can be no discrimination in humanitarian action, we're only need dictates who gets help. Neutrality, independence and impartiality help guarantee that we can, even in the most challenging circumstances, uphold the humanitarian imperative of saving lives and reducing human suffering. We know that only a humane response that empowers people and enables them to live with dignity will make for resilient communities. This is what we do when we provide humanitarian protection and assistance. But crisis response does not stop with humanitarian action. Longer-term transitional and developmental interventions are required if we want to progressively resolve displacement situations. We're accountable to affected populations by ensuring their participation and addressing their complaints. We're also accountable to the state's concerned, our donors and the Interagency Standing Committee which coordinates humanitarian partners. Let's not forget that we do not act alone. We engage with all those who can help make a difference. Local authorities, international or national civil society organizations, the private sector, diaspora organization or the academia. But we do so based on the principles of partnership. To find out more about IOM, please visit our website.