Consumers are Fed Up with Poor Quality of Pay-TV Service





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Published on Jun 16, 2014

Today, TVfreedom.org released a new video featuring the real-world experiences of cable and satellite TV subscribers who expressed frustration with their unreliable pay-TV service, faulty equipment, arbitrary price hikes and poor customer service when contacting their respective service providers for help.

These problems are systemic in nature and signal that the pay-TV regime is in need of a regulatory overhaul. Despite instituting lucrative price hikes year after year, cable and satellite TV operators have failed to deliver any noticeable improvements in service delivery.

Given the pay-TV industry's poor track record, an increasing number of customers have become disenfranchised with their pay-TV experience and are in search of competitive alternatives for their video services. However, due to a lack of viable alternatives for service in many parts of the country, millions of pay-TV subscribers are forced to shell out extra money to either terminate their lackluster pay-TV service before their multi-year contracts are up, or maintain their costly service with no relief in sight while still under contract.

As pay-TV's profits continue to skyrocket due to across-the-board fee increases, many Americans are perplexed and wondering, "Why does my monthly bill continue to go up with very little in return?"

Learn more about pay-TV's consumer rip-off at TVfreedom.org.


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