 Hi, my name is Carl Griffiths and I'm an Account Manager in the UK Super Office team. I'm here today to talk about one of my favourite features within the Super Office CRM solution. The feature I'm going to be referring to in today's video is the diary and using that drag and drop feature. As you can see, we are currently in the diary module of Super Office. Within the diary, you have a few views to choose from. They are day, week, month, and view. And view allows you to see your whole team's availability. You can also click the drop down here and actually change to a particular user's diary, or even departmentalize if you wanted to. You also have two tabs at the bottom here. One of them is the cell secretary, which we will not be going through today, but it allows you to see your open pipeline. And then you've got the activities tab. That is essentially your to-do list, which includes all upcoming tasks and also indicates your overdue task by highlighting red, which basically means it needs your immediate attention. If I also scroll down here, you'll also notice it indicates completed tasks. So these could be tasks you've completed on this current day already and your upcoming tasks for the day that still need completing. What I wanted to first do is show you an example of drag and drop in appointments. Now, as you can see, one of these current tasks that I've overdue and highlighted red is Generation X, which is an external meeting. What I can do is I can very easily hold this down with my mouse and drag and drop into another time and date. Now I've moved that particular appointment. If I was to now refresh my activities, you'll notice that overdue task is no longer there because I have successfully moved that appointment from Tuesday to Thursday. Let's have a look as well at what this looks like within the company. If I was to now look into Generation X as a company, I can now see on the activities the date has also changed to tomorrow with the type meeting external. So not only has this updated on my diary as an appointment, it's also updated on the activities within the company. What I would like to also do is show an example of drag and dropping from my to-do list into an appointment. So let's say as an example, it might be SafeServe here, Sam Cross, you know that she likes to be particularly contacted after one o'clock on a Friday. I can now very easily hold this overdue task down and drag and drop it into a time that suits Sam. And as you can see, that has now moved it as an appointment. And same again, you'll now notice I've gone from three overdue tasks to just the one. It makes it very easy for me to manage this. And if I wanted to as well, I can do it vice versa. It might be the case that half a lane, I just want to generally contact them so I can very easily drag and drop that back into my to-do list. And what that's done now is that's removed it as an appointment and just put it in as a task or an upcoming task. What I'll also very quickly show you is doing this for another one of your colleagues. As you can see, I've got Chris's availability here and I can very easily drag and drop his current appointments. But let's look at his overdue tasks. Let's say I really want to book this in as an example, half a lane. This is an overdue activity. I can very easily now go to the following week if I wanted to and drag and drop this in to a particular time and date. Which once I've done that as you can see, it now has removed that from Chris's to-do list as an overdue task and put that into the diary. I hope you've enjoyed this short video and that you've also liked learning how the diary can be utilised very simply by using the drag and drop functionality. Many of our customers can save even more time by using this feature moving forwards. Thank you for watching my favourite feature of Super Office. Have a great day.