 Splitting Hares, the hairdresser's podcast starts now, featuring Matt Beck, Christina Cavalcanti, Brian Hare, Brea Bolland, Thaddeus Bolland, and Justin Scott. This is Matt Beck from freesaloneducation.com. Something's wrong with the music. I don't know what it is. That's going to be a bummer later on as we do each segment. But anyway, so thank you guys for watching episode 88 of Splitting Hares. We're live right here. One gratitude in New Hope, Pennsylvania, hanging out. We've got Brian Hare, Brea Bolland, Justin Scott, Christina Cavalcanti, and Thaddeus Bolland. Over there. And Thad, because we missed it the first time, what brought you back to New Jersey? Justin's milkshake. All the Bollands we are. So thank you guys for tuning in live. We're going to break down the weekend. So the weekend was basically we were at the Millennium Experience, me and Thad, Thad and I. And we had a good time with them. We met a lot of great people and got to, there's a lot of stuff coming up in the news. I'm not going to talk about it. I'm not going to ruin that again. There's not that much. Just one major thing. Right. So we have a guy that was there. We're going to talk about later. And then also, big news, Monday we launched the Super Silk website, which is a project that I've been working on with Super Silk. So I'm really excited for you guys to check it out. So to see that website, it's Supersilk.us. So I'm not really sure. I just found out it was .us. So check out Supersilk.us. Now the cool thing about this product, we created videos that I'm hoping to launch on our YouTube channel starting tomorrow, I'm hoping. But we have step-by-step videos on this treatment. Basically what it is, it's a silk protein treatment that you put into the hair. It's basically one of the most versatile smoothing treatments that we've used. And the thing that I love about it and what we're trying to do that's different with this treatment is the delivery of the silk protein. So what we're doing is we're adding it to do it before a haircut. We do the express treatment by spraying it into the hair color. So you'll take a bowl of hair color and you'll spray four sprays into your bowl of hair color and that helps deliver the protein into the hair. And what we've noticed is that it's actually getting better saturation of the hair color using those silk proteins to push the color into the hair. So check out all those videos on Supersilk.us but we have step-by-step videos coming up as well and you get a little bonus because we did some haircuts on it too. So cool company, loving working with these guys. It's a whole system. It's $69 for the professional starter kit and you can charge anywhere from $50 to $400. Some salons are charging for it. So there's a ton of different ways to do it and we'll break that down in other videos but definitely check out Supersilk.us if you get a chance because we're on the pro site doing some techniques. So also, thank you to MinervaBeauty.com, I got to hang out with them this weekend as well. They were at the show. It was kind of funny because I was in the mall at the show and demand force is there, Minerva, Sunlight's Balayage, and then, who else was there? And we're at Millennium's event. So it was basically, everyone that supports Free Salon Education is in that mall and it was nice. The cool thing about that is they got to introduce us to the other people in the mall. So there's a couple companies. I want to give a shout out to these guys from a company called Zizor, which is a pretty neat application for your iPhone. I really wanted them to sell scissors with that name. Which one is Zizor? I really wanted them to be like a supervillain from Toy Story. Yeah, well, neither of those. But I actually did a sit down interview with these guys because they were such characters. They're from Atlanta, Georgia. They're named their companies Zizor. Of course they are. Well, you're going to have to watch the interview to find out what the company's... Yeah, why it's called that, like where the origin of that name came from. Yeah, we don't want to mess up the whole interview, but it's pretty cool. It's an application that hooks up to Millennium and basically it is a way that you and your staff can look at your numbers all the time. It sends your numbers to your phone and as salon owners we can customize that to what numbers you guys receive. And then right from that application, let's say, Brian had a great day. I can click that number and it sends me right to my text message to send him congratulations on something cool on that day. So we're definitely looking forward to checking that product out more. I haven't had a chance to sit down with them yet, but we did do the interview and it was really fun. So cool applications to check out. I think it's Z-Z-O-R-Z-E-E-Z-O-R dot net. And you could see that. It's like the Hunger Games for work, like you survived another day. Justin's numbers will somehow line up to be Dilly's phone number. Yeah. Dilly's phone number? 666. No. Like my old Instagram. And the cool thing about it too is when you look at your numbers on it, if your numbers are up they're green and if they're down they're red. So it's kind of like, all right, you kind of get to see how you're doing throughout the day, 24 hours a day, any time you want. So pretty neat. Well, we officially know you'll get no sleep when you get that app. Well, yeah. I said, can you hook this up before I go home? Because I have five hours on the plane. It'd be kind of fun to search through that thing for a little bit. And he actually said, yes, I can. And then his wife was like, no, you can't. We have to get on the plane to come back. Is that going to work across all phones, except for Justin? Yeah. Yeah. It's an application that you download onto an iPhone. But what about this guy? Or Android. Yeah, you're good. That's what I meant. It'll work on every phone. It'll work on every phone. iPhone. Yeah. Everyone who has an iPhone. Every iPhone, everywhere can have it. If you want this application, get an iPhone. I mean, I feel like if you just want a phone, just don't drop it. Yeah. Just don't look at it too aggressively and you'll be fine. Yeah, exactly. All right. So I think that's pretty much it for that. So that was the weekend, Super Silk, the experience. What about you guys? Well, we just got reminded for our lovely, large Canadian base that today's Canada Day. So happy Canada Day. Oh, yeah. Happy Canada Day. I have no idea what that means. That's why I wore my, can I say that, or should I not say that? No, it's hilarious. Oh, it is? Yeah. Brian said I was wearing a Canadian tuxedo today. Well, he's not now. I saw him earlier. He was. I thought the Canadian tuxedo was jeans and a jean jacket. It was. That's what I was wearing. jeans with a jean vest. I'm looking at you like right now. It's changed. I got, I got classy. I should have kept it on. And even his. Does that mean when you're wearing your jean jacket vest, you're wearing one piece shy of a Canadian three piece suit? Yeah. That's what I was wearing. Yeah. So. And his arms looked like they were denim. So that's what really just completed the whole thing. He's a mayor of a Canadian town. He just doesn't know yet. It was actually pretty embarrassing. I probably shouldn't address myself this morning, but whatever. No, it was. It looked good. Oh, thanks. It was a Canadian tuxedo. You were very formal. So. I knew it. I knew it was a Canadian day. So that's why I did it. It's very, very thoughtful of you. All right. Anything else? No. I mean, we had a good weekend. We missed you guys. Right. Felt like you were gone forever. Yeah. It was funny. I said, we only missed one day in the salon really and the salon was closed on Sunday. So we, we really only missed one day, but it felt, it felt like a long trip. It's just, it's a long trip anyways. And I think traveling to the West Coast is just like, it seems like a far. It is far. Yeah. It's fantastic. But I mean, unless you like jet to Europe often, it's like the farthest flight that you can take for us. Well, and then again, we got delayed again yesterday. So it was kind of. Mind you, I'm never flying with you guys. If we ever have to travel anywhere, I'm going by myself. Well, I text Matt for millennium because he didn't come with this time, but he's been flying with us the whole time. And he said, I think you're cursed because this stuff never happens to me. No, me neither. And then so I sent him a text. I'm like, I think it's that because I've officially, did I tell you that? That I sent him a text and I said, it's officially that because it's the beard. It gets him on the no fly list. I didn't get delayed. I didn't get backed up. Yes, you did. You were with me. OK, so you're talking about like your bag because you just decided to keep your water bottle. Oh, no, not that, not that cavity search. All right, so so that's pretty much it. So any. So let's move into what are we doing first? Industry news, just freaking news, let's do some news. Hey, all right, all right. Oh, I love that. We should all do Canadian accents for the day. OK. And now we're in the street from Justin Scott. First, there you go. It wasn't as epic today. It wasn't. It's not screaming in my earphones. Seizor says thanks for the shout out. Oh, check it out. Seizor, hello. I'm back at Seizor. First news we have today is my tank top Seizor's the tank top today. Oh, yes. Can you explain this tank top while I try to fix the sound? Because it's it's easy. He's a road cone. I'm a road cone. You see, look, I just I spent. Hold on. What is the back say? I think it was a say read it. I think it's a list of bars. It's a list of bars. And the ones that checked off the ones I went to. Was it tug and chug? Yeah, that's what I was reading. I'm like tug and chug 15. It was a bar crawl I attended this weekend in a huge monsoon where I hope you didn't pay too much for that. I didn't. OK, there's like all my girlfriends, brothers, friends and everybody and it was the one dude's birthday. So I had nothing else to do. It was pouring out. They were riding bikes when they were drunk, so they didn't care. But I was in a truck. So I just kind of followed them on the shoulder of where we were going. Yeah, whatever. Safe on part of the bar crawl. I can I could do that, right? I was crawling with them. You were the only person in the bar crawl that could drive. Exactly. So if anything, I'm doing a public service. I watched one guy, he thought it was like a manhole, but it was a huge pothole. Front wheel got stuck, shot right over his handlebars into an even bigger puddle. So I stopped, kept driving. I was a little drier than that. So he could tell that it was a hole, but he still drove. Well, he thought it was like a manhole cover. Oh, OK, I understand what you're saying now. Yeah, you know, we need, yeah, boom. But yeah, so that's where this tank top came from. That's news. It's the news. The tank top news. What's leave Wednesdays? Come on, man. Get with it. But yeah, so the- I'll do sound effects. Yeah, I was just saying, give me some sound effects there. One article I found really cool that kind of affects the- I'm just going to move this. There we go. The cosmetology industry. Brust cancer, because there's tons of like cut-a-thons and stuff like that for it. A new study said out today, obesity raises the risk of breast cancer, especially for people who are post-metapausal, which is kind of crazy. They tested, I think it was, 67,000 women. Like, were part of this huge thing. Modern Slundered this article. And it said pretty much that if your body mass index is greater than 35%, so if you're like five foot six and you weigh about 220 or more, you have a greater percentage chance of getting breast cancer. So it just goes to show keeping a healthy diet and keeping you healthy, you know? A healthy diet. Healthy diet, healthy lifestyle. You're promoting a healthy diet. I'm promoting a healthy diet after eating a couple of cheeseburgers and a milkshake and this thing and some fries. But at least you work out. I was going to say, don't forget the curly fries. But don't forget, before I ate all of that, like 20 minutes before, I did have a ton of grilled chicken and corn and rice. That doesn't balance out. It evens out. It's like, diet is a math problem. Diet is a math problem. A negative, you go like five steps back, go five steps forward, right back in the middle. I'm at zero, I'm coasting good. All right, you know? So continue with more facts, please. More facts. Men's styling is still a big thing. The guys from, what is that? The Barber Shave Club, where you get your blades per month. They have increased astronomically over the past few years. They've secured over now $200 million in funding from their subscriptions from people all around the country, where they, for the Dollar Shave Club. So that's a huge industry that's booming right now because I feel it's that whole men kind of coming again to do things for them. Beauty, not like, what did they call a few years ago? Manscaping. Manscaping. It's kind of like, no, that is something completely different. Manscaping, is that like when they use a shave eyebrows and like, is that what I'm thinking of? No, nope. Manscaping is when you're taking care of anything anywhere on your body. Guys taking more care of themselves now because it's not, oh I got music now. I think that's outro music. Okay, and manscaping. Thanks guys. It's like the crook on stage. Hahaha. But the whole thing about this is that it's just another part of the beauty world that's kind of booming towards the men. Which is always good. Fun fact, the Dollar Shave Club is actually releasing a new hair care line too, which is like gels and pastes and creams and stuff like that, which I would really like to try out. Kind of excited for that. See their commercials, first kind of funny. Yeah. And my last bit of big news that we almost ruined the first time but because we didn't hit the record or live button, it didn't count, so no one saw it. Hashtag be awesome to somebody. Mark Bustos. You met him? Yes. Very nice gentleman. He's so nice that he does so many incredible things and we had conversations with him and never knew that he did all these wonderful things. Which is very rare at a... That's what I was kind of curious about. Hair event. He meets him. Doesn't know he meets him. Doesn't say anything about what he does, why he's there, huge event, millions of, you know, thousands of people there. So this guy works in New York City. Charges about $105 a haircut. He's like booked up back to back all the time. Takes time out of his day to cut homeless people's hair. Yeah. For free. Spends as much time on them as he would any guy paying him $105 for a haircut. And Word got two modern salon. They did a huge story on Instagram. That blew up. And he was the guest speaker at the venue or sat. Right. And he's trying to promote the hashtag be awesome to somebody. May 1st, 2016. Trying to have Erie Hall first services to the homeless. Which I think is awesome. Yeah. But it's a little tougher for us because we're a new hope and there's not really all homeless people here. But we have places we can go. Yeah, as you say. I feel it's a little easier for different parts. Like, I don't know any other homeless person I've ever seen an affiliate who's just been crazy and yell. Well, that's what he said. So this was the neat thing about his speech. Was he said, a lot of the people that he goes up to, he might walk up to somebody who's banging his head on a marble wall. And he does that all day long. And then he sits down with them and just has a conversation with them. He'll go buy them a pizza and sit down on the sidewalk and hang with them. And then he cuts their hair. Like, he doesn't, he spends time with them. And he said, think about if you were alone on a street corner and you had nothing. I mean, you would probably go crazy too and you would start banging your head on a wall. Not just to say, how does he approach these people? Like, does he just selectively or just goes up to anybody? I feel like, I mean, not to cut you off but it seems like just from listening to some of his things that what his incentive is coming from naturally within with wanting to maybe help or make a connection with these people, not to say that he, and that's just an extra bonus that he's able to cut their hair. Like, that's what the underlying is. It doesn't start as, oh, I'm gonna, I wanted to cut their hair. That's not what the mission was. He's just trying to be helpful. That was his tool that he could offer. All right. Yeah, he said, you know, that's the one thing I'm good at. That's an extra gift. So that's what I have to offer them. So it was really cool to hear him speak. You know, it's one of those things where you just have to hear him. And I guarantee now with the recognition that he's getting and stuff, you will hear his story and everything, but he's just, he's a really good guy and he does it, I think, for the right reasons. Oh my God. You know, and. Because if anything, that's one thing that our industry has us all gifted with is the, you know, if you try, you have the ability to just sit there and talk with someone. Yeah, yeah. And he said he loves just, like, you know, coming up, he said he doesn't stand over them to talk down to them or anything. He'll go and sit right on the sidewalk and just start a conversation. You know, it's what we do in the salon every day and it's just a different, it's a different situation, but he just said, you know, he's like he was scared the first time and he kept walking back and forth. He said he was walking past them back and forth back and forth and they were probably like, what is this crazy kid doing? Right. Yeah, what does he want from me? And then he's like, finally I just walked up and started talking and then, you know, and now he does what he does and it's really cool. You know, and I think he does Jeff Gordon's family. So, you know, he's flying out to do that one day and then every Sunday he's out cutting and, you know, doing what he's doing with this. So. It's really awesome. Yeah. Yeah. So, kudos to him. Yeah, that's the news, quick and easy. A lot going on that I noticed. Yeah. Just some good stuff. Trying to focus on the good. Yeah. Trying to focus on selling certain products or, you know, talking, just trying to focus on good stuff. Right. Good job. Yeah. That's the news. All right. For me, my orange tank top. All right. So, let's get into trending tresses with Dreya. All right. All right. Hair changes. Here's trending tresses with Dreya Boland. All right. All right. Got the music figured out. That's always a good thing. Yeah. All right. So, we only have a couple trending tresses this week, but the first off is Tara G. Henson, an actress from Empire. She has a really vibrant purple to gray ombre going on. I love all of it. It looks like there's even some green in there. It does. A little bit of mint. Like that's some super mermaidy awesome. Yeah. Blue. Mm-hmm. I thought the transition was pretty. Colors work well together. I thought I enjoyed that one. That is beautiful. I knew you were gonna like that one. I love all of that. Okay. Moving on. My ears vibrate when you do that. All right. Is it a fear of vibratility? So, Kaylee Kuwako is no longer having the pastel pink in her hair, but she is very much Rooster Inns. That's her? Yes. Platinum blonde. Now, who is she again? Remind me. From the Big Bang theory, she got, that is not her best photo. No. So, let's put it that way. Not her best photo, but it shows off how platinum that hair is. Right. Oh, I'm not blaming you. She posted it. Anyway, well, what I love about it is you've never seen her this blonde before. She's had platinum highlights in her hair, but it's usually always balayaged or foiled or something, but she is all over super-duper blonde. I love the hair. I love it. All right. And I thought that was fun. Then we have Taryn Manning. Sorry, that was a bad part. Can you reframe? What's sound effects? Your sound effects. Has also gone back to being platinum blonde. She's been showing off more of an ombre, a slash letting her hair rest a little bit, it looks like from before, but now she is back and... No rest. No rest. I mean, that's the greatest shot. I just love her. I like the even consistency of it. You can see that it's roots down to the ends. It's the same color. It's not... See, I don't think so. I think that looks like some warm bandage going from like the temple to the ear. I think that might just be a shadow. Well, it's on the other side too. Nope, just a shadow. Okay. It's an orange shadow. It's an orange shadow. That just sits perfect. It's a highlight. Okay. All right. But it's just like, it's in that front area, but like I don't see it in the back, where... In the 360 degree picture you have? Yeah, that's the one. All right. So that's it for turning dresses. Cool. Yeah, we didn't have a ton of stuff today, but we have social media, and I know there was a lot going on there. Isn't there always? Yes. So let's chat about that for a sec. Does he have music? Momentarily. All right. Yay. First off, I wanted to kick off somebody posted on our Facebook page. They wanted to know if we have a video on medium length men's hair, to which I almost said yes, because I did the one, but it was longer. They're talking more like that side swept, bull cut, side fringe, beaver type haircut that a lot of young men and teens want. I can't find a decent tutorial anywhere. And she's not even sure what to exactly call that haircut. Okay. And then think about it. I don't think we do. No, we don't have anything. I was trying to think if there was anything like in a woman's haircut that was similar that you could just sort of translate to a men's, but I feel like that's sort of a, a length that we have a gap in there. Yeah, we don't have, we, yeah, we could definitely do something like that. I think it's hard. Put it on the list. It's a, you gotta find a guy, we need to be on the lookout for a guy that has that length of hair. Cause usually it seems like when we see them they either have much longer or you know, every guy is cutting his hair off right now. So it's hard. Do you mean old Justin Bieber? Yeah, like the actual Bieber. The skateboarder hair type. Yeah. Which I still see so much of. The Tony Hawk. I thought that was done, but I still see it like a lot. A lot of kids with it. Yeah. Yeah. It's funny seeing the pictures during prom season where they like get it ready for prom. And it's like swept from all the way from the back of their head coming around. It looks crazy. It looks like Lego hair. Like you could just pop it off and put it on another head. So stupid. I've seen it. We had a comment on one of our videos last week. Lonez B says, great job guys. Hugs from Brazil. So we'll be looking up for Brazil Day. See what Matt wears. And then I wanted to, I thought we'd have a little bit of fun today. So I posted up today. I wanted to hear from you guys and I wanted to hear from us guys as well. Just to kind of tell funny stories, I wanted to hear about what you're, that you remember your first screw up mess up mistake that you made on a paying guest at the beginning of your career. I said, keep it funny. Good ones will be on the show tonight. And we actually, we did get some good ones. I won't give first and last names because you never know. I don't want to put somebody on spot, but I'll just give first names. Sinead posted up and this one cracks me up so I've done it too. This honestly haunts me to this day, but I cut a huge chunk of a gents ear lobe off. He was ridiculously good looking and I was physically shaking, trimming him up around the ears. Took us both a second to realize what happened. Blood everywhere, like everywhere. Eventually it did stop bleeding, but he never came back for a cut for some strange reason. Wow. I've done that. And the first time I cut someone's ear, it's also cause he was too hot for me to be able to pay attention. How many people in here have cut an ear? I've never cut an ear. Really? Yeah. You better knock on wood. You've got a lot of male clients. One out of five, that's not bad. Yeah, I think it happens often. I cut somebody's ear on beauty school and it was awful. I mean like I've nicked like a back here with a clipper, but that's just cause like old man's skin's like. No, I was doing a scissor over comb, both times. Took it. Same spot, right? It's a very typical where the ear bends out here. And just the tiniest little cut, that's sucker bleeds forever. Oh yeah, it's bad. You can't hide that. Sometimes you can like get away with not saying anything, but like I was cutting behind the ear and I went, I took my scissor over top of his ear and I was cutting down the hairline and I was like, why isn't this thing closing? And then I realized why it wasn't closing and then I just walked right over to my instructor and I said, we have a problem. He got a free haircut, but I don't know if that was exciting for him or not, but I never did it again, that's for sure. Well, I nipped like this little right out here, but I had to keep going. So I had another client right afterwards and it wouldn't stop bleeding because it doesn't stop bleeding. No. So I took a paper towel and I like wrapped it around his ear and I took one of my hair clips and I clipped it to the paper towel because I had to keep working. Pressure. I could stand there and keep the pressure on myself. It worked. It was hilarious. And I mean, he was a friend of mine too. Was it a YS Park shark clip? Yes. It was. Because that's all you use. I can't even imagine that on my ear. But it gave it the pressure I needed. Stop bleeding before you left. You think it hurts now. Sticked powder. All right, so another one. Patricia said, this was in beauty school, but she was paying for the service. Girl came in with level three thick coarse hair down to her waist and wanted to be really blonde. And by the way, her brother's graduation was in three hours, so she had to be done by then. So of course I said, sure, I can totally do that. My school was kind of awful when the instructor preferred hanging out in the office rather than on the floor with the students. So I went through a whole tub of bleach on this girl because I didn't mix it right either. So two and a half hours later, her hair looks like pee, and she has to go take pictures at her brother's graduation. So much stupid happened that day. I probably mentally scarred that girl for life. If it's any consolation, I never made those mistakes again. That's what it's all about, you know? That's beauty school. And I'm sure she never went to beauty school for a rushed color or a perfect ever again. Yeah, that's what you pay for. Right, I mean, it's what school's for. You've got to learn to use an entire tub of lightener to figure out. I mean, it's, and now, like she said, she approaches things and understands three hours is not enough to do a lot of things when it comes to major color transformations. All right, and then the last one we'll read off to here, Mike, right after I got my license, I had a young lady come in close to the end of our night with a picture of Jennifer Aniston haircut from when she was on Friends. I was so sure I knew what to do, but of course I made the wrong move right away. It just got worse and worse with each step. I tried so hard to fake it till I could make it, but it wasn't happening. So in a panic, I decided to fake an injury and have my coworker take over. Oh, that's awesome. After a few minutes of convincing my coworker, she went out and finished the haircut. I later found out her own experience wasn't enough to skillfully save our two asses. Holy. I didn't lose my job over it, but I had to refund the haircut and pray she never came back when I was working. Oh, my God. That's what happened to me, right? That's awesome. When I cut Christina's hair, when I first started doing hair and I cut it like a boy on accident. You faked an injury afterwards? No, I couldn't, obviously, but that would have been a good idea. Oh, my appendix rupture. No, but I just fell down and started screaming. But it's kind of like you start cutting because you think you know what's going on and then all of a sudden it just starts going in a totally wrong direction. Why does that confidence come from, though? If you're looking at a picture that you know, like where does that come from? Because it's a pretty hard, it was like a pretty, not hard haircut, but when you're just a beginner, like you were like, oh, I could totally do that. But you know what? I gotta say, and I noticed this a lot because in my old slow me used to hire people straight out of beauty school all the time. There's like this certain level of confidence that comes, like this insane level of confidence, probably more than I ever had in my career even now when you first graduate beauty school, like you can do anything. Where does that, yeah, I'm asking, where does that come from? Just because you graduated beauty school and passed your test, and then as soon as you stand behind a chair, you realize, oh, I don't know anything. But it's not until something like that happens where it's like... You were attaching that haircut and then you're like, oh my gosh, let me take one more over here. Oh, wow, that's not... Well, that's when it goes away is when that happens. Yeah, well, when it starts looking like this... I was the learning. Christian, I think a lot of times when you're in school, you have the safety net of the teachers and other instructors around you. So you're just gaining your egos there. Well, not just that, but you have egos by confidence. But then when you get to somebody, you have a ton of hair. So having a shorter haircut, there's going to be other things that you have to take into consideration. Yeah, it wasn't that. And not even that, but in a beauty school, usually you deal with the same handful of things on every person walks in that door. It's very rare that something new and crazy comes in there. So you do the same things for six months, or usually on the same people, always come back for the same stuff. You think you know everything. I used to watch it all the time. So even if it's different, you still think you just know. Yeah, you think, oh my God, this, I can do this. And then you think cutting it here is great, but you realize, oh, I want it down here. And then I'll help her. It's like, oh, I did that on a mannequin. That's no big deal. I remember that one reminded me, one of my first like, oh God, whoops. I was working in the salon. It was technically I was assisting, but people still would come in and pay for haircuts. Thank God I knew the girl. And it was back when I didn't know what thinning shears were really for. And you just assume that you can do like a so-so haircut and then go in with them a whole bunch. And the haircut just is smaller all of a sudden. Yeah, this is an eraser. And I was doing this girl's hair and she had such thick hair. And I had gone through the ends on one side of her head and I had used them some. And then as I'm going through the other side, I just start talking to her about something that I don't have no clue what. And I'm talking to her and just going and going and going on this one side for so long without stopping to comb everything out or to look at the balance of what the hell was going on. And then when I finally do stop, I remember the sun was going down and the sun was coming in from behind us because we were up against the window. And I combed down and on the one side, like her haircut's done, like she's ready to go. And then on this side, it was supposed to be about collarbone length, but like the bulk of her hair kind of stopped around her chin and then there's just this wispy inches of wispy just mess from here. And I remember seeing the sun come through that side and not on the other side. And she goes, oh, and I went, yeah. I said, so obviously we got to match that up. Which side do you like better? And she goes, well, I mean, we could clean this up, but I kind of like the pieceness. I'm like, okay, good, that's it. We're going to go with that one. We're going to make this side look like that side. And then I just sit there and I'm like, I guess do I just go to town with thinning shoes on this side? And I did. And then I learned that I need to pay more attention when I work. Yeah. All in picture right now is like a one length bob with like a few extensions put in really. That's all, you know, like you see a girl walking on the road and she has, she thinks her extensions look good. You just see them sitting there. Don't they all think they look good? Yeah. That's all in picture right now. Just. Yeah. Pretty much. Yeah. The wind's like kind of blowing through the four strings. She looks like Gollum on this side. It's just a little bit of hair. It's fantastic. We're still friends though. So it's all right. She's actually watching right now. And I have done her hair again since then. That's the thing like you, you mess the things up, but then you learn so much from that. And I think, yeah, I don't. I mean, if you, that's one of the greatest ways to make sure that you ever do it again. I don't think that's just in hair either. That's every job you would ever have ever. I've screwed up every job. What's like in parenting. You got to let the kid burn his hand on the stove to actually learn that if you touch the stove, it gets hot. Yeah. And before you do whatever you're doing that you're about to screw up, you think you can do it or you hope you can do it and then you fail miserably and then you, yep, try it again and just try not to do what you did the first time to mess it up. Exactly. So. I hope some industries aren't like that, you know, like brain surgery. No, I bet you. No, of course. No, not brain surgery. How do you think they know what side does what, man? Oops, that wasn't the artery we were supposed to go to. What happens when I push this spot? But sometimes in a brain surgery, I'm sure you have to try something that you've never tried before and hope that you get it. Well, it's like, I mean, they do on Grey's Anatomy. So, it must be true. Works for them. Yeah. Now, I want to hear. If it's on TV, it's got to be true. Right, exactly. Right. I want to hear Dreia. This has got to have happened to you. It happened to all of us. Every single one of us have these stories to share. You can't just sit here and be quiet like you never did this. I've been waiting for my turn. That's very polite of you. It's your turn. I'm not talking over anyone else. She's like, I'm just going to wait for my turn and hope that it just passes over. No. I've been trying to think of which story to tell. Wow. All right. That's different today, actually. No. I think the first like salon experience of messing up someone's hair was this guy. He comes in the salon. I was probably a month into being on the floor and he wanted, he was already upset because his normal stylist was booked and gone and not there to take care of him. And he had just gotten off of a 24 hour flight of day of travel. Like he was not in a pleasant mood. I like how the story's starting already. I know. So I started his haircut. Everything's fine. And then like you said, when you're new, you have those thinning chairs that you think are your best friends to like erase any lines. Wow. So after I'd gone through like nice little scissor over comb, I'm like, I'm just going to go blend some of this out a little bit. The guy sees the scissors. Apparently had a really bad experience with them. With scissors. With the thinning scissors. Thinning scissors. With the thinning chairs. Freaks out. Poor Jorah. Yells at me that I screwed up his entire haircut and not to come near him with those things. I can only imagine your face when that's happening. Gets up, takes off his cape. It's been an impression of Jorah with that. I was like, okay. And I'm like, I just. I need an adult. I need an adult. Somebody who's more adult than me come over here, please. So I just put down my stuff. He's like ranting and raving. And I'm just like, I just walk away, go down the steps of the spot and sit in the break room and hand him off to Chris, our manager. Nice. There you go. I think that's a good play sometimes. I can't make him happy anymore. Yeah. As I'm walking by, I'm like, hey, Chris, don't charge him for the haircut. Bye. Nice job, Jorah. Yeah, good job. Justin, you have one? Oh, yeah. When I first started doing hairs in school in New Jersey, it's 1200 hours. So after 600, you get your paperwork to go work at a salon or whatever. So I lied to a super cut and I told them I had 600 hours just waiting on the paperwork. Like, okay, take your class. So at 400 hours, I had my own chair. Okay. Again, man, I knew this. So I guess you don't need to prove much. Back then, I guess not because it just said, okay, sure. Your paperwork's coming in the mail. We got you. Okay. They put me through training, so whatever. The only thing that gave me problems, guess what it was? What? Clipper cuts. So women's cuts I'm doing, this is like a chain place. We didn't do any kind of blow dries there very often. So the first complaint I ever had was a woman said I blew dry her hair horribly and it was got awful. I didn't know what. I didn't know. I was like, sure, okay, I can do this. This just goes to show how careful you need to be. Yeah. Yeah. But here's the best one. The only person who ever came back the entire year I worked there was a father and a son. They looked like mushrooms. Oh, I thought you meant like came back like for another haircut. No, no, no, no, no. They were the only people who came back and complained. Okay. Yeah. And after that, I figured out how to do hair. Like men's clipper cuts, it was just like a zero to like a three. And I was like, you guys look great. Have a good day. He's like cartoon character. Right. But yeah, now look at me. There you go. Now look at me. Clipper cuts on everybody. Look at you. Clipper cuts on everybody. I cut Matt back there. I cut Matt back there. Dad do one? Nope. Let's hear it, Dad. I think I want to go down the route of a... You're going to plead the fifth. Yeah, I'm going to plead the fifth. So last night, last night we're pulling up at my house that drove to the airport. So we're pulling up and like, he doesn't really say anything the entire ride home. It's like 2 a.m., right? We pull up, we're getting ready to pull up to the house and he goes, random thought. Oh, shit. You know you're probably going to say that. I'm like, okay. And then, so your question was if somebody... Why would anybody ever go on to a lie detector if all they have to do is plead the fifth? Yeah, he said, why would you do a lie detector if you could plead the fifth? I was hoping you were going to say. And I was thought, do you want to cuddle? It's 2 a.m. I'll make the pillow for like Brian did, it's fine. So, all right, so Dad, go ahead. All right, so no, I wasn't going to say I'm going to plead the fifth. What I was going to say is really learning how to do a consultation because I had a client who came in and was just like graven about like, that the only place that cuts your hair right is coming here and yada, yada, yada. This is as well as a mallet. And then she wanted a round haircut with blended layers. OK. And at that point, she's like, OK, I can blend layers. That's easy. OK. I've blended a layer. And all three of them. I don't want my layers to show either. So I'm glad we're on the same page. Let's get started. Well, it turns out that she wanted long blended layers. And I did like a medium to long blended layer. OK. And she's like freaking out. So she really just didn't want to see layers, really. Like she wanted. Yeah, she actually wanted pretty much like one length hair with it texturized towards the end. Right. So what I learned there was you definitely want to like talk about things, not just go off of, oh, everybody else here knows how to cut this person's hair because they don't actually want layers, they just want it to be slightly texturized throughout the ends. Right. And to actually talk to them and find out what it is that she liked, what it was that she didn't like from everywhere else that she went. And now I try to do as thorough of a consultation as possible so that way I can avoid that situation. Yeah, definitely. All right. Yeah, right. I can only imagine. We're going with yours. Oh, you didn't want that? I don't get why you told them. Yeah, I mean, that was pretty much. I'm sorry. You didn't want layers that you told me you did. I already had two. I had the ear thing, and I had Christina. Christina, you got one? Come on. You got to have something. You call her hair, though. She's like, I don't do anything wrong. Just get over it. Yeah. No major flubs that like. No bleaters? Yeah. I was going to say, I wanted to be like, you know what I think most of my screw ups were cutting because I was always really cautious going into color. But then I just remembered here when I made that woman's hair purple. She was fine until it took like two hours to fix it. But. Oh, yeah, I remember that day. Yeah. I won't even go in the town where she owns a store. She was that mad. We fixed it. Whatever, lady. We did. She looked great when she left. All right. So yeah, that was pretty much it for social. Good one, guys. Round of applause for all of us. Yeah, that was fun. That was really fun. So that hit the applause button. Dad, at the one time I look at you and say, round of applause. Yeah. Like the one, happy. I'm ecstatic. Thank you, dad. Here, we'll do that for like a little rage, too. Oh, all right. Let's let it go for 10 minutes. Dad, I think for some reason the first channel of the music isn't working right, but the other side, the right side is. So just for future, just saying. Well, and that's what happened earlier was I switched it back to and then put the applause back up to the right side. OK. Oh, good. All right, so thanks, guys. If you have any more social stuff or questions you want to ask or you want us to ask, show us now. Yeah. That's what our Facebook page and our website and all the social media silly stuff that we do is for. Yeah. Thanks. And Angel, I believe, he says Angel, just said loving the Super Silk website looks great. Yeah, it does look really cool. Awesome. See, it's pretty. Yes. I'm excited. Like I said, it launched two days ago. And I logged on to it or it launched yesterday, actually. And I logged on while I was when we were flying back. And I was like, all right, this looks fantastic. All the meetings and everything and the videos and all that, like you see it all come together on a site. And it was just, it's pretty cool to see it. I think they did a great job. So we're going to do the freewheel. Yes. Which we have, we threw Super Silk on there. I still haven't told them about that. Surprise. Yeah, that'll be tomorrow. So please. Tell them. Minerva Beauty's on there. We have Millennium Mevo, three months free of that. T-shirts from FSE. $100 off scissors. We have Amika, the Bolly Box, and. Combs? No, it comes off. Combs are off. What else? I think that's pretty much it. So call in 844-FSE-LIVE. Nobody gets Combs anymore. 1-844-FSE-LIVE if you want to spin the wheel live. We're not doing the free pong today. We're just going to spin it. And you can win. That's basically what we're going to do anyways when we play pong. So that'll be ready for that. What else do I want to talk about? Another thing that I'm going to, Susie Trial, I did an interview with her over the weekend. She's a salon owner from Virginia. Love her. And she has a systems of Sage CD that she just came out with. It's just a business CD. Basically breaks down how to create systems in your salon and all of that stuff. It's a cool CD. It's only $20. And I'm going to have that on Shop FSE hopefully soon with a download. She's never done a download before. So I told her that on Shop FSE, maybe we could just do a download of it. And that'll be $20 if you guys want to check that out. You talked to her about how early she starts her day in the salon sometimes. No, but she's one of those people. Her and her staff were there. And I wasn't with them, obviously. But when they go to dinner, they pile all their cell phones up in the middle of the table. No one's allowed to have their cell phone. She has the systems laid out. So if you're looking to just grab some business tips, I think it's going to be really cool. It's not up there yet, but hopefully in the next week or so. And if you're in Virginia, she gives one of the best hugs you'll ever get. What is that cell phone system? Like what is that system? Like when they're eating dinner together, they're not allowed to go on their cell phones. Like a family thing. That has nothing to do with the salon. As a team and the salon, the whole staff puts their phones. Like if you had kids, like you're not allowed on your, like that kind of thing. I thought it had something to do with the salon. Yeah, it's a business thing where the staff can't be on a phone during dinner. Like when they go out as a team together, yeah. Even though it's recreational, it's nothing to do with the salon. Right. So do they have to put their phones away at the salon? Like I'm kind of like, how does that work? I don't know. We didn't talk about that. Yeah, we didn't talk about that. I just saw a picture of her staff's phones piled up at dinner. I don't know about it in the salon. And honestly, I think everybody has their own opinions on how they run a salon or like at a dinner. Like I don't know. The dinner had nothing to do with her. I get the whole camaraderie of being with each other. I thought you meant like that had to do with her systems, her business systems. Yeah, like I don't know. But I'm not a person that would have people put their cell phone in the middle of the table. Could you be the first one to reach for it? I was curious what the system is for in the salon. If it was the same thing, I'm just asking. I don't know. I don't have a CD player. So I was going to, that's why I said to her, I'm like. You have one in your car. I want it, well, yeah, but I didn't have my car. Oh, you just have it on the plane. Yeah, so I said to her, I said, I want to listen to this. I'd love to listen to it on the plane, but I don't have anywhere to put it. Where was your disk, man? My disk, yeah. So I said it's cool to have a hard copy, but maybe we could create a download so people could just put it on their phone or iPod or whatever. You can't put them in your laptop? Not anymore. Laptops don't have CD drives. Yeah, so I mean, at home I can do it and create the MP3, but I just haven't done it yet. So once I make the MP3 for myself, then I'll put it up on Shopify FSC and you guys can download it and purchase it and check it out. But it's $20, which is, I think, such a great price for a business CD. Normally, they'll charge you $200 for that stuff. So it's like. Yeah, but it's all over the internet now, so all the prices are going down. Yeah. That's true. Supply and demand is, yeah. Pre-slawn education. Right. You can't charge 200 bucks anymore. Right. Hey, Matt, Amy Berry wants to know if Super Silk is available in Canada. I think. Do you smuggle it, it is. I don't know, Amy Berry. We'll have to check on that. Hashtag road trip. It's definitely, they're launching it worldwide. I know that. I mean, this isn't like, this isn't, Super Silk's not created by a startup company. It's a big, it was already a big company, but they're creating a brand of Super Silk and it's just a really cool unique product. So it will go out. They have huge distribution channels, but we're trying to create something different where stylists will be able to, and salons will be able to get this direct. So they won't even have to worry about where they can buy it. They'll be able to go right on and buy it. Real quick, someone said they tried to call and it's busy. Call what? Here? Yeah. I haven't had a call come through. No? Maybe everybody's. 844-FSE live. I was actually just about to say nobody wants any free stuff. Did we unplug the phones? There's a dial tone. It's there. Give it a shot again. Otherwise, who was it that said that? I didn't do anything. It automatically does stuff throughout the day. I... It's the middle of summer. All day. Keep it off. Who was it that was calling him? You want cell phones? You can't have your phone. If we can't figure out how to work it, it's just a call, but I'd rather not pay for it. Anything's add? Hmm. All right. No one gets anything. Well... I'll spend for myself. What do I get? A comb. You get a comb. A high five? Let's see. I want a t-shirt. I need another t-shirt. You can have a hug, Brian. Small. That's weird. It's not working. I don't understand. I'm a 5'10". And I weigh 78 pounds. Soaking what? All right. 5'10", it changed. Well, why don't we just spin for someone then? Someone that's... Well, Amy had a set she tried to. Let's spin for Amy. OK. Amy, we're going to spin for you on here. All right? Let's see what you win. We have to do a check, though. Where's Amy from? I asked her, and now I don't know if we got... Still not working, huh? Let's see what it says when we do that while we wait to... Do you want me to call it? Yeah. 844-FSE-LIVE. Call it. Also, while we're waiting, we have an interview with the global ambassador of Pivot Point, Robert Passage. That's coming up at the end. And so it'll be pretty exciting. Hi, all. I found this session really beneficial. Yay, damso hair. All right. I'm waiting to hear where she's from. Yeah. Really? Someone said it goes straight to the machine. OK, she's in California. Let's spin for her. All right. It's Amy, then. We just need to make sure that we can give you every prize that you win on here. So all right. We got a check. All right, Dreia. Arrow's upside down. You win the ceiling. What is it? Bollybox. A bollybox. A bollybox. That's awesome. Sweet. All right. So Amy, congratulations. You win a bollybox from Sunlight's Bolly Osh. It's my fave. It'll do so well in Cali. Yes. So all you have to do, Amy, is now this part will work. Ooh, Monorai. Can I bring it to you? Email Contest. Yes, we'll send Brian to deliver it. Email Contest, C-O-N-T-E. Why am I spelling Contest? It's been a long. All right. So email contest at freesaloneducation.com. Just send your name and address, and we'll ship you out the bollybox. Send the confirmation number for mine and Christina's plane tickets, and we will bring it to you. Yes. George, give me a gas card. Just saying. A gas card. You know, I'll drive out there, pick up some stuff along the way. You want to come? You would get 95 speeding tickets. I would not. Yes, you would. I would not. I'm taking the truck. The only place you would not get speeding tickets is through Montana. I would probably get speeding tickets if I'm driving across the country. I know. You want to go? You want to go on a trip? We'll take the GoPros and make a show out of it. There you go. I want to go. There it is. Can we get a Winnebago and film from the road? Yeah, you guys, hold down the fort. We're going to go start Freesalon Education, California edition. And yeah. Did she just put you here with us? Yeah. She did. Well, no. No, she put you here with them. Oh, OK. She put you with the bowl. Matt, Justin will have his own theme song. He's got 99 dollars. I would love to see you guys in a car for seven days together. Seven days? I'll get you there in three. All right. So congratulations to Amy. Make sure that you send that email. And I'll get it out to Sunlight's Bollieage so that they'll get you the Bolliebox. I'll cut the trip in half, but I won't get any speeding tickets. I think that's pretty much it for the day. We have followed Brian here. Hairstyle on everything. Day 2, 2, 8, 9. No, I'm Justin Scott. Pet Bona. And Christina. Oh, I'm Christina. I'm Christina. All right. And so follow us on Instagram at Freesalon Education and also on Periscope. And we have. We're in Periscope today. We didn't periscope. I'm not going to periscope the podcast anymore. I've decided that I think Periscope is only good for, if you want to have a quick, like, two minute little video, it's fine. But once it goes past that, people just drop off. Hey, man, I think I'm going to change my Instagram handle to the real Justin Scott. I'm going to cut your fingers off. All right, so thank you guys so much for watching. Check out Supersilk.us. Check out MinervaBeauty.com. DemandForce.com slash FreesalonEducation. MillenniumSI.com. All of those guys support what Freesalon Education does. So check them out. Enjoy this interview with Robert Passage. He's the CEO and global ambassador for PivotPoint. So it's a really cool interview when we talk about a lot of fun stuff. So enjoy that, guys, and we will see you guys next week. Hey, guys, this is Matt Beck from freesaloneducation.com. We're here with Robert Passage. And I'm excited to talk to you to hear about all things PivotPoint, right? So I want to start off with your title, what you're doing with the company, and all of that. So let's just start there. All right. As you said, Robert Passage, I'm sort of the self-described global ambassador for PivotPoint. But my real title is the chairman and CEO. Company was founded in 1962 by my father, Leo Passage, quite well known in the industry. And I took over that role about five years ago, actually. My father passed away four years ago. Sadly lost my sister a year later. So I'm the only active person from the second generation in the business. Yeah, so I took on a lot of responsibility. But I have two kids that are in the business already. And third, who's doing something else, but in publishing, which aligns very well with our business. And I have two niece and a nephew who will probably be interested in the business as well. OK. Oh, that's great. Third generation coming on board. Yeah, right. That's awesome. So I know I've been working closely with PivotPoint, with our online store and all of that. You have some really great new products coming out. You have great products that have been out. I love the tripods, the mannequin stands, all that stuff. So I want to talk about the quality that you guys put into the research, the different things I think you can really tell when a company truly cares about hairdressing and when it's just putting out a product to try to make some money. Sure. And I definitely know that PivotPoint puts that thought process in. So why don't you go through the thought process on when you guys are coming up with new products. I'd love to hear about that. And just what's the research and development like? What is all of that about? Well, Matt, we really consider ourselves very innovative when it comes to education for our industry. Our core business, obviously, is education. I'm going to talk to you a little bit about hair. Obviously, we're in the hairdressing business, so hair is an important component. It's a small part of our business, but a very important part. As far as innovation is concerned, SnapCap is something we launched about five years ago. This is the second version of SnapCap. I'm going to show you a little bit about how it works. Most of the major manufacturers in our industry use PivotPoint hair because it showcases their products very well. I think what's unique about PivotPoint's products, number one, they're 100% human hair. There are no animal hair byproducts or anything like that. In addition to that. And why do companies put animal hair and all that stuff? Obviously, it's cheaper. Lower the cost. OK. But there's no benefit to it. There's no benefit to it. We want our mannequins to act like they would on a real live client day to day. So even the implantation is very important. Hair grows a certain way. Our hair is implanted exactly like it would grow on a human head form. And it comes in a variety of lengths, variety of colors, a variety of densities, depending on what it is that you're trying to use it for. And that's what I love because I've talked to Ginger, who works for your company. I've talked to her a lot. And I love the passion behind every hair that goes into the head. Ginger gets so excited about their eyelashes, their eyebrows, all that stuff. And I love it. And she said that the people that place the hair are artists. They're artisans, absolutely artisans. They've been trained for many years. One of the things that we're really proud of at our company is we were recently certified SA-8000 compliant, which is a social accountability standard, which we sought out ourselves. All of our manufacturing facilities overseas have been approved SA-8000, which basically means we do not use any sort of forced labor of any kind. We believe we're the only one in the industry that does this today. Most manufacturers use contracted labor. Most of that contracted labor is done in China using prison labor, essentially. And that's why a lot of these companies are able to offer their mannequins at such a low price because they don't pay wages to the people who actually do the work. But we do. So I sleep well at night knowing that. Exactly. Yeah, and I'm sure that you would say to any company out there that they could definitely go and get that same certification. I would encourage every manufacturer to do that. We'd all be on a level playing field that way. Our products are always more expensive. But I think most manufacturers that use our hair want to showcase their products, as if they would appear on a real-life human being. And I love it. So a couple other things I really like. I have a few different types of the pivot point mannequins that I use. One of them has a smaller head. And I've had actual people in the last couple of weeks come up to me and say that they've used a smaller head in a class. And why is that? So can you go into that a little bit? Sure. Most classes are cutting workshops. With a cutting workshop, you don't necessarily need a head form that imitates a life-size human head. So we can reduce costs by making the head form smaller. So it's really price that drives the size of the head form. When we use head forms that are very lifelike, they're more used for design work, where you want to emulate an actual human life head form. Well, and I also think that what people should understand is when you have a smaller head, it makes class flow from an educator standpoint. It makes the class flow better and go quicker. So you can get through more haircuts as well. Density has a lot to do with that as well, Matt. You know, in order to keep the prices competitive, some of our smaller head forms use a slightly less density. And again, to your point, much easier to use in the classroom, much easier to comb through and things like that keeps the cost down and works really well. Great. So you guys, when we speak about education, you have how many schools now? Well, to the point, licenses its educational products in about 2,000 schools in 80 countries around the world. We train somewhere in the vicinity of 100,000 hairdressers a year that use our education around the world. That's great. Yeah, that's pretty impressive. So you guys create the products. You provide the education. I love it. I love all the DVDs that you guys do. I actually got a chance when I was in Chicago last year. I went up to your corporate office. And I got to see where you do the video shoots and all that. It was really cool. Everything's in-house. So it was really neat to experience that. Now, I want to talk about this new product, because we brought it on our podcast. And I actually purposely did not attempt it before I did it live in front of everyone because some people were saying that it's difficult. And I was told it wasn't. And it's not. It's really not difficult at all. Not at all. The key that you have, so why don't you show how this works? Sure. So like I said, Matt, this is the second version. We launched the original snap cap about five years ago. We had some difficulties with the application of the cap itself. So of course, we were looking for ways to improve it. So this second version, the snap cap, too, actually requires, and you can use a key. I don't have it tight right now. But all you have to do is loosen the screw on the bottom of the head form. As you loosen that screw, you'll see that the cap itself just pops off. 100% recyclable ABS plastic. So you only need one head form and multiple caps. And as I said before, the caps can a variety of length arrangements, color, density, whatever you need. You just buy the cap and only one. I love it. I mean, you could form a relationship with that head because it's going to be with you for a long time. Absolutely. That's how easy it is to pop it on. Tighten it. Take your key. Tighten it down real tight and it's ready to go. And everyone used to say, as well, if you lost the key, then you wouldn't be able to do the cap. But that's not true. Still do it by hand. Yeah. You can do it by hand. Or even if it was stuck, you could put any kind of tool, right? Absolutely. For the most part. Yeah. Air pliers if you need it. Right. Exactly. And then so that wants me to ask why they have this, the bald cap on the top. And I'm going to assume it's so it looks like a head. Well, it looks like a head a variety of reasons. It prevents this from breaking. A lot of schools use this actually to draw on with a dry erase marker. So you can draw sections, parting patterns, those types of things, right on the cap. Yeah. We're going to keep that one fat. We're going to do that. OK, so here it is with hair. Like I said before, she's slightly used and abused this weekend because we've been showing her a lot. But in any case, same process. You just line her up on the head form like this. There you go. Tighten the screw on the bottom. This is where you would want to use the key actually. You take the key and you lock her down. Yeah. And you wouldn't even know that it's a. And you would know this wasn't a regular mannequin. Yeah. And the thing I love about Pivot Point mannequins is that the hair is put in to go forward in the front. And a lot of mannequins, if you don't spend a little bit of extra money on a mannequin, it always grows straight back. And when you try to teach in a class or you're trying to practice, for the most part, no client's heads are going to grow straight back. So it's really hard to practice any fringe work or anything like that. And this is always growing forward. So I really like it. I think a lot of manufacturers do that because they can actually machine and plant the hair. So again, it reduces price. OK. And by machine and planning, you don't get the same effect that you would if a person hand and planted that by themselves. It would just all be the same. So if you want to try it yourself and show the audience how easy it is to apply. Yes. You just lose that. Blind folded. I'm going to do this. So we'll just loosen her up. Yeah, I love this. And I love the fact that all you have to do is when you, as a haircutter, after I do a haircut, all I have to do is purchase another one of these instead of the whole thing, better for the environment and for me. I have a client in Tokyo, for example, one of the largest beauty schools in the world, 3,000 students. They are required. They don't have, unlike the United States, where you have a student salon. They don't have a student salon. Every student gets 20 mannequins during the course of their two-year studies times 3,000. That's 60,000 heads that end up in a landfill every year. Can you imagine how much waste that is? That's just one school. Right. So it's awesome. Thank you so much. Well, thank you. Is there anything else? What else is going on in it? Well, our big thing right now, we just launched a new product called Lab. It stands for Learn About Beauty. It's an online integrated learning solution, basically a learning management system that's very social. When you log on, it's exactly like logging on to any type of social media site, Facebook, et cetera. People learn socially today, and that's our latest program. It includes all of our great education, first and class education. But what's nice about it is that schools can populate that LMS with education that they use themselves as well and incorporate that with ours. OK, so can any hairdresser log on to this? Well, it's going to be available eventually for all hairdressers. So it'll be a sort of a social community for not only future professionals, as well as professional hairdressers themselves. So it's just launching now. I'd love to share it with you sometime. Maybe we can get you to come back up to Chicago. We just moved into new corporate headquarters. Another one? We have a new studio. OK, all right, definitely. We'd love to show you around and show you our new education. It's fantastic. Well, that would be great. So last question, as CEO, right? That's your title, officially. So what's day-to-day life like? Walk me through your day, because I want to know what a CEO of PivotPoint does. Well, like I said before, I like to use the term global ambassador because PivotPoint is now in about 80 countries around the world. I spend most of my time on the road traveling. Not only domestically, we have quite a few schools here in the United States, but distribution around the world. So I spend a lot of my time with them. I have a great team of people. My father told me from an early age, he said, Robert, surround yourself with good people because you can't do it all yourself. And I have a wonderful team, as you've witnessed yourself when you came to Chicago. They all do a wonderful job, and it makes my job that much easier. Awesome. Well, thank you so much for sitting down with me. I really appreciate it. Make sure that you guys check out everything PivotPoint. And we have it also on Shop FSE. But just if you're looking to go to beauty school, check out PivotPoint. If you've been to beauty school, check out PivotPoint. They have it all. And the snap cap is awesome. So definitely pick that up. Anything else? They can follow PivotPoint. I know you're not the marketing. Absolutely. I'm probably the wrong person to ask, but pivot-point.com. You can find us on Facebook, Twitter, Instagram, Pinterest. You name it. Go to the website. Click on it. You'll find it. All right, great. Well, thank you so much. Thank you, guys. Thank you to Millennium Systems International for letting us hang out at their booth at the Orlando Premier or Premier Orlando show, whatever it is, here in Orlando, Florida. Thank you again, Robert. Matt, appreciate it. Yes. Thank you very much. We'll see you guys on the next video. Thanks. Thank you. Watch Splitting Hares, the hairdresser's podcast. Live every Wednesday night at 7.30 PM Eastern Standard Time. Or as close as we can get it.