 Welcome to the December 24th Encompass Live. My name is Susan Isley and I work at the Nebraska Library Commission and I am going to be your presenter today. Today's show is hopefully preparation for patrons getting new tablet devices for Christmas and coming into the library on December 26th or shortly thereafter and asking for help getting started with overdrive. So I've got two different devices that I'm going to demo today. One is an iPad and one is a Windows 8 tablet. The iPad is a really good stand-in for lots of different types of tablets. The Overdrive app that is designed for iOS or Apple devices like the iPhone and the iPad and the iPod Touch works in a very similar fashion to the Overdrive app that you would put on an Android tablet or an Android phone or the Overdrive app that you would put on a device like a Kindle Fire. So as far as the device itself works, as far as the app on the tablet works, the Overdrive app that I'm going to put on the iPad, this is going to be a really good stand-in for how it's going to work on other kinds of tablets as well. So hopefully this will be helpful even if your patrons bring in, for example, a new Android tablet as well as an iPad. The other device that I'm going to show you in a little bit is a Windows 8.1 tablet and there's a special app for Windows 8 and it works a little bit differently than the Overdrive app for iOS, Apple devices and Android devices. And so we are going to take a specific look at it as well since it looks a little bit different. The first thing you're going to do when a patron comes in and brings you a new tablet that they want to set up to use. Overdrive is you're going to have to get the Overdrive app on the tablet. In order to do that, you're going to have to be connected to a wireless network to Wi-Fi. So when the patron brings their tablet into the library for the first time, they have probably never connected to the library's Wi-Fi network before. So you're going to have to make sure that you help them set up that wireless access first. To do that, you're going to look for settings on the patron's tablet. And so you get to settings in a slightly different way on an iPad than you would an Android tablet, but nevertheless, if you're looking for settings. Oftentimes these days they represent settings with a little icon that looks like a gear. So on the iPad, the settings icon happens to be on the first screen of results, screen of icons, and do be aware that there may be several screens of icons that have already been downloaded, icons representing apps that have already been downloaded to the tablet. So usually the settings icon is going to be on the first screen of icons. So right here is settings. So I'm going to go ahead and tap on the gray settings icon. I've got lots of settings that I can control here. The one that I specifically am looking for is one for Wi-Fi. And so in this case, it says Wi-Fi might also say wireless networks. It's going to vary from device to device. In this case, it says I'm already connected to a network and we've got a network here called guest Michael's office. And so I'm connected to that. In the case of your patron, when they walk into the library, they're not going to be connected to your library's wireless network yet if they've never connected to it in the past. So you're going to have to tap on the wireless network option. Your system will scan and look for available networks that it can identify, and then you're going to select the library's network and go through the login process if you require a password of some sort. So here, like I said, my tablet's already connected to wireless, so I don't need to do that. So I'm going to go back to the main screen and on the iPad, I do that by pressing on. There's just one simple button on the frame of the iPad, and so I'm going to tap that to get back home. Okay, now that your tablet is connected to a wireless network, you need to get the Overdrive app. The easiest way to get the Overdrive app on your device is to go shopping, quote, unquote, in the App Store associated with your device. In this particular case, you'll see there's a blue icon with an A in the center of the screen, and it says App Store. So this is Apple's App Store. So we're going to go ahead and click on App Store. On an Android device, the App Store is called Google Play, so you'll go to the Google Play App Store. If you've got something like a Kindle Fire, there is usually just a menu option that says Apps, and so that would get you to the Amazon App Store. So again, each device is usually tied to a particular App Store, and you should be able to find the Overdrive app for your device in that device's App Store. So here's the App Store, and it looks like it remembers I had already typed in a search for Overdrive, and so since I was playing around before this session started, it saved my search, and it took me to a screen that lists results for Overdrive, and you'll see that the Overdrive app is right here in the upper left corner of the screen. Usually, if you don't have an app yet, it will say something like Get or Buy. If it says Buy, don't worry, because the app is free, so it won't charge your patrons anything for this app. In this particular case, I have previously had the Overdrive app installed on the iPad, but I uninstalled it this morning so that we could go through the whole process. So it still knows that I own this device, that I've already purchased this app from the App Store, and so it's just giving me the option of downloading it again instead of getting it for the first time. So I'm going to just tap on the little cloud that has the down arrow, and it's going to hopefully start installing the Overdrive app. And I don't know if you can see, but there's a little circle, and it's almost done, it's almost finished with the install process. So now it gives me the option to open the app. So I'm going to go ahead and click on Open. It takes me to the app, and the first time you install the app on a device, it's going to ask you to either sign up for an Overdrive account, or sign in to the app with an Overdrive account that you've already created. This particular Overdrive account is different from the account that your patrons use to log into the Nebraska Overdrive Library's website. So when your patrons want to log into the Nebraska Overdrive Library's website to check out a book, they log into their Nebraska Overdrive Library's account with library card number that they get from you, and in some cases a pin that you provide them with. This particular account is something that patrons set up themselves, and it's associated with the Overdrive app. So if I needed to sign up for the account, if I didn't have one and your patrons may not, I'd click on Sign Up, and it would take me to a screen that just asks me for, gives me the option of signing up with Facebook, or I can type in my name, email address, and then set my own password to create a separate Overdrive account, which is what I've done in the past. So I'm going to go ahead and just back up because I already do have an Overdrive account that we've used in the past for the Nebraska Library Commission, and I'm going to click on Sign In. And let me go ahead now and type that in. Hopefully most patrons these days, hopefully these days most patrons do have an email account so you won't have to go through the process of helping them sign up for that as well. So I am signing in to the Overdrive app with an Overdrive account. It says I have no books yet since I'm just signing in, and I've just installed the app for the first time so I can swipe to the right to open a menu. And the first thing your patrons are going to have to do is tell the app which library's Overdrive collection they want to search. So you'll see up at the top it says we have no libraries listed, so we're going to have to add a library. So I'm going to go ahead and tap Add a Library. It will let you browse for libraries which lets you drill down by country and state, or you can type in a library name or a city or a postal code. I usually go with, lots of times I'll use the zip code because that's a more unique identifier than sometimes a city name or a library name. In this case, I'm going to go ahead and type in Shadrin Public Library and search. So it did just find one Shadrin Public Library in its data banks, and so I'm going to select Shadrin Public Library. And what it does at this point is it tells me that the Shadrin Public Library uses the Nebraska Overdrive Libraries collection. So there's a star next to Nebraska Overdrive Libraries. I'm going to tap on that star, and that adds it to my list of libraries for future access. So if I were to back up, for instance, and now we're back at that main menu, you'll see that I do have a library listed now, and it's listed. It doesn't say Shadrin Public Library. It says the name of the consortium collection, so Nebraska Overdrive Libraries. So I'm going to go ahead now and tap on that link. And I don't know if you can see this, but it is going to the Nebraska Overdrive Libraries website. So now what I would need to do is search the website and check out either an EPUB ebook or an MP3 audio book. Those are the two formats that are supported by the Overdrive app. For our purposes here, I've already gone ahead and I checked out an EPUB ebook and an MP3 audio book. So I do have them available through my account. So I'm going to click on Account, and it's going to prompt me to log in. And this is where I'm going to log in with my library specific. Whoops. I'm going to log in with my library barcode number and PIN. So I'm going to go ahead and I do have a training account that I've set up and associated with Shadrin Public Library. So let me go ahead and log into that. Okay, so here's my ebook and my audio book that I checked out earlier this morning. So for my ebook, it asks me to select a format and since I want to download it to the Overdrive app, I'm going to select the EPUB format and then say Confirm and Download. And it begins the download process. And I don't know if you saw it flash up in the upper left-hand corner, but there's a little one that shows that one ebook file was downloaded. Ebooks usually come as a single file. Audio books take a little bit longer to download, but I'm going to go ahead and tap on that and start the download process. And you'll see I've got at least, it looks like six different files that have to download. So it's going to take a little bit longer to get there. So now I'm in the process of downloading my titles and so I can go back to the app because they're going to download and be available for me to access through the app. So I got that little, it's hard to see because the number six is up there in the corner, now the number five, but there's a little three-line menu icon. And so I'm going to tap on that menu icon to open up the menu. And what I want to do now is go back to my app Bookshelf. So I'm going to go to the Bookshelf. And one thing that happens the first time you download the app is they do have a little tutorial screen that comes up and kind of walks you through the process of using the app. And so that's what that blue book and instructions were. So I've just bypassed that. The audio book is still downloading, but the ebook is opened. So I will go ahead and open that. And again, here is the little tutorial that shows up the first time telling me how to open and move through the book. Once the book is opened, I can just tap on the right side of the screen to move through the book. I can also swipe to the right if I want to move backwards. I'll just swipe the other direction. If I want to bring up more menu options for reading, I can tap in the center of the screen. And you'll see here's brightness control down at the bottom. Here's font control down at the bottom if you want to change the way the screen is displayed. Up in the upper right-hand corner is a table of content. So I'm going to go ahead and jump to Chapter 3. One of the reasons I'm jumping to Chapter 3 will hopefully be able to see this later on when we download the app to the Windows 8 tablet. One of the benefits of signing into your Overdrive app with an Overdrive account is that if you then download the Overdrive app on another device and you sign into the app with the same Overdrive account and then download a book to both devices that you own that have the Overdrive app that you've logged into with the same account, that account will work to sync your reading progress and your settings between the two devices. By logging into your Overdrive account with the same ID, you're going to have a unified experience between the two different devices, and you can stop off on one device and pick up on another device seamlessly. So we're going to hopefully be able to check that out by downloading the app on another device, logging in with the same Overdrive account, downloading this book, and then if we open it up, it should ask us if we want to jump to Chapter 3, so we'll go ahead and see if that works. As far as now getting out of this book, I'm going to go ahead and tap on the menu option in the upper left hand corner and say go back to the bookshelf. And it looks like we're downloading the last file for the audiobook, and so I'll just show you with the audiobook all you do is tap it. You get audio recording controls, and you can begin playing it. I don't think you're going to be able to hear it because I'm using a headset microphone instead of a regular microphone, but it is ready to start playing. Okay, I'm going to go ahead and go back to my bookshelf. Just as a reminder, after patrons are done with the book, they can press and hold on the title on the bookshelf within their app, and they'll get the option to return the book or delete it. Deleting it just removes it from the device, but it's still available in their Nebraska Overdrive Libraries account so they can download it again or download it on a different device. So in this particular case, because I'm going to want to download the same book to the Windows tablet, once we get that set up with the app, I'm just going to delete this, and it says, are you sure you want to delete it? And yes. So that is a quick run-through of how to download the Overdrive app on an iPad, set it up with your Overdrive account, add a library, go to the Nebraska Overdrive Libraries site, check out a book, download it, and get it on your device. So everything went smoothly this time, so hopefully it will work seamlessly for you when a patron comes in. So before we move on to the other device, does anybody have any questions about what we've reviewed so far? You can please feel free to either raise your hand and I will unmute you if you've got a microphone or I can see any questions you type in in the question area of the webinar interface. Okay, I've just hit the home button on the iPad, so I went back to the home screen of the iPad. You'll see my Overdrive icon now appears on one of the different screens on the iPad, so it's now there for future access. So if a patron wanted to go back in and restart listening to a book, they can just open the app, it goes to their bookshelf, and you'll see that the one audio book that we had downloaded is still there for them to listen to. So having done that, let's go ahead now and switch to the Windows tablet here. And I'm going to have to adjust my camera a little bit I think because it's smaller. So let's see if we can get a good, better screen coverage from this. When Michael and I were doing training this last fall, we did have a Windows 8 computer laptop that we took out, and we did do some training on the Overdrive for Windows 8 app, the app for Windows 8 because it is a little bit different. And we asked librarians who attended our training session if they had had experience with Windows 8 before, and I'd say about half of them did. So I don't know if you've had experience with Windows 8 or not, but I'll do a little bit of an overview of how the Windows 8 works since it is a little bit different. Most of us for years have used Windows 8 on laptop or desktop computers with a mouse. The new Windows 8 interface is, and let me go ahead and actually get logged in here. It's going to have me log in with a Microsoft ID here, so let me get that logged in so it won't keep shutting off on us. Windows 8.1 is now optimized for touchscreen, so if you're using Windows 8 on a touchscreen device, you can actually navigate just by touching the screen. You don't need to have a mouse or a touchpad on a computer. The previous versions of Windows that we've used for years have always featured a Windows desktop, and then in the lower left corner of the desktop screen there was a little circular icon that you could click on to open a start menu. Windows 8, or now we're up to 8.1, works a little bit differently. If you're on a touchscreen device or a tablet like we are and you turn on your device, instead of going to the desktop you're going to go to what they call the start screen, and this takes the place of the start menu. The start screen has colorful icons, and you can choose which icon represents a program or an application that has been installed on the device, and you can easily access the programs and apps by tapping on the tiles. When you first get your device there are some tiles that come already on the start screen, but ultimately you choose which tiles representing which apps or programs show up on the start screen. You can remove many of them and just have a few tiles on the start screen, or you can have lots of tiles representing lots of programs on the start screen. You can change their size, you can change the organization, etc. So this is kind of your handy quick start menu with the programs you use most often, and as you can see you can scroll left to right to see all of the tiles on the desktop. The tiles that show up on the start screen don't necessarily represent all the programs or all the applications on the device, so to see a list of all apps you also want to be familiar with how to access the apps view. And to do that you need to take your finger in the middle of the screen and slide it up, and you'll see that basically it looks like down beneath the start screen you've got the apps view, and now you've got a list of all the different apps on the, whoops, and I accidentally touched an app, so now I'm opening the, looks like a news app, so I'm going to go ahead and close that. So that'll show me, that'll give me a chance to show you how to close an app, you just swipe from up beyond the top of the screen down and you just slide it off. Now what's happened is that it has actually switched me to the desktop screen, so we've got a start screen, an apps view, and we do have something that looks like the old familiar Windows desktop. The Windows desktop does show some Windows legacy programs that have been loaded on the tablet, so we've got in this case the Windows version of Internet Explorer, and I also previously downloaded Adobe Digital Editions for Windows and the Overdrive for Windows program. This is what you may be familiar with is the old Overdrive media console that you used to use to download audio books to the Windows computer if you wanted to transfer them to an MP3 player. On the bottom of the desktop you have a task bar and any open programs or apps will show up on the task bar and you can also choose to pin programs to the task bar if you'd like them to permanently appear there. This is what's a little bit different. Down in the lower corner you'll see a little Windows icon where you would normally see the start menu button instead of tapping on it and opening up a start menu. If you tap on it, it switches you back to the start screen, which as I said has kind of taken the place of the start menu. If you want to go directly to the desktop for some reason from the start menu, there's usually a tile on the start screen that says desktop and so I can tap on the desktop tile to get to the start screen. As I said earlier, one easy way to get back to the start screen from the desktop is to press the Windows button, the start button down in the lower left corner. You can also open what they call charms. There's something called charms that you access by going over on the right side of the screen and swiping from the right side of the screen like that and you'll see five charms. There's a search icon, a share icon, a start icon, a devices icon, and here's our familiar settings icon. So you'll remember when we were first starting to talk about the iPad, I said the first thing you're going to have to do when a patient comes into the library with a device for the first time, a tablet for the first time and wants help getting set up with Overdrive, you're going to have to make sure their device is connected to the library's wireless network and that usually you'll find the wireless setup under settings. So this is where you find settings on a Windows 8.1 device. So I'm going to go ahead and tap on settings and you'll see down here, it's hard to see but we're already connected. You've got the little bar showing the wireless connection strength and it says guest Michael's office. So we are connected to the network called guest Michael's office. If we weren't connected, we'd still see a list of available networks and I could tap on one in order to begin the connection process. So that's how you would go about connecting a patron to the library's wireless. So again, I'm swiping from the right to open charms. And there is that start option here and so I'm going to go ahead and tap on it to return to the start screen. And I will mention you can open the charms even from within a program. So whoever you're at, you should be able to swipe from the right side of the screen and open charms. Okay, so now that we've got our Windows 8.1 tablet connected to wireless, we need to go to the app store associated with this device, which is the Windows app store and search for and download the Overdrive app. So there does happen to be a tile for the app store and it says store right here. And this is one of those tiles that comes displayed on the start menu by default. So I'm going to go ahead and tap on the Windows store icon and you'll see up in the upper right hand corner. There's a place to search for apps. I'm going to go ahead and type in Overdrive and you'll see the familiar blue Overdrive logo down here. And so I'm going to tap on it. That's the app we're interested in. And I have a green install button up here in this case. I'm going to tap on it to begin the installation process and it says it has been loaded. So I'm going to go ahead and go back to my start menu. So there's two ways I can do that. I can either swipe down and close the app or I can go to the right, swipe from the right and click on start. Now one thing to be aware of is that the app, when you download and install an app, it doesn't automatically appear on the start screen. It does appear in apps view, however, so I'm going to go ahead and go to apps view. And you can, whoops, didn't want to do that here. That's the problem with demonstrating and pointing on a touch screen device. If you get too close, you actually open things. So here's the Overdrive app. And whoops, again, I didn't really want to, sorry, I'm going to go ahead and close these apps. I wanted to show you something else first. So I'm going to go ahead and go back to the apps view. And what we ultimately want to do is we want to pin this app to the start screen. So what I'm going to do is I'm going to press and, I did it again. What I want to do is press and hold on this icon and I get some controls down here at the bottom of my screen. It's a little hard to see, but one says pin to start. One says pin to taskbar and that's the taskbar that appears at the bottom of the desktop screen or uninstall. In this particular case, I want to pin to start. So I'm going to tap pin to start. When you pin a tile to the start menu, it always appears at the very end on the right side. So we can leave it there or we can move it. So I'm going to go ahead and kind of press and hold on this tile. And whoops, it stopped there. I didn't want to put it there. I'm going to keep on moving it over because I want it to appear way over here closer to the right. So I'm going to keep on dragging it over. And I'm going to kind of hover between two groups until I get a gray bar. And now it's its own category and you'll see it gives me an option. I can name my group and so I'm going to create a group called books and any kind of book apps that I want to install on here. I'll go ahead and put them there. So here's my overdrive app and I've moved it and I've put it in a books group. I'll just show you here too. If you press and hold on any of these tiles, you again get options. You get the option to unpin from start. Pin to task bar or uninstall or resize. And so resize, let me do large, wide, medium or small. So I'm just going to do large. So here's our big old overdrive tile. So I'm going to go ahead and tap on overdrive to open it up. And again, it's going to prompt me to either sign up for an overdrive account or sign in. Since I already have an overdrive account, I'm going to sign in. And I'm going to sign in using the same overdrive account I used to sign into the overdrive app on my iPad. So bear with me while I type this in here. Sorry, this is taking so long. I'm at a really awkward angle for doing touch screen typing here. Okay. A couple of things I want to point out here. I've logged into this Windows 8 version of the overdrive app. And you'll see it does look different than the version of the overdrive app I downloaded and installed on the iPad. The overdrive app that you put on an iPad or an Android device is going to look and work almost identically. The Windows 8 app looks a little bit different though all of the same functionalities available. So the other thing I want to point out here, you'll see it says add a library and Nebraska Overdrive Libraries already appears. That's because both, in both cases, I've logged into the app with the same overdrive account. And so it remembered that I already favorited the Nebraska Overdrive Libraries collection on the other app. So it's already showing me that library on this version of the app too. I'm going to go ahead and just search for another library just so you can see how you do it on the Windows 8 device. It's going to work similarly. It's just going to look a little bit different. So I'm going to go ahead and type in my Lincoln zip code here. And I will just add the Lincoln City's library just as an example showing how to add another library. So here it lists different branches of the Lincoln City Libraries and selecting Lincoln City Libraries. It shows me the Lincoln City Libraries overdrive collection. I tapped on it. It actually takes me to that site. And I think it's hard to see but there's an option up here that says remove link. I think by just searching for and going to the site, it's added it to my list of favorite libraries. So I'm going to go ahead and back up here. And you'll see now Lincoln City Libraries is in my list of my libraries. I'm going to go ahead and go to the Nebraska Overdrive Libraries site again, however. And since we already have a couple items checked out, I'm going to log into my account here. And we're going to download the same books on this device that we downloaded on the iPod. So again, I have to select my library. Okay, so I logged into my same account on the Nebraska Overdrive Libraries website. And I'm going to go ahead and download the ePub eBook again. I'll get that downloaded first and it says for all time has been added. Do you want to go to the bookshelf? So I can say keep browsing. And I'm going to go ahead and get that audio book started downloading also. That will take a little bit longer but at least the process has started. So now I have my two books downloaded to my bookshelf and you'll see this screen. If you add multiple books, it's going to have you scrolling left to right. I'm going to go ahead and open Judevro. And if things work correctly, it says you were further ahead in this book on another device recently. Do you want to go there now? So you'll remember we had us left off on Chapter 3 when we were on the iPod. So I'm going to go ahead and say yes. And it should take me to the beginning of Chapter 3. So that at least shows the benefit of if your patron has multiple devices, maybe they've got a tablet and a smartphone. If they've got the Overdrive app on both devices and they log in with the same Overdrive account to the app, they'll have this nice syncing between devices. So again, just like on the iPad, once you're in reading mode, you can scroll through the book. If you want some menu commands, let's see here. If you just press and hold on a word, as you just saw there happened accidentally, you can bring up a dictionary option. If you want to bring up other commands, just tap in the center of the screen and you'll get your other options. Options for customizing the font size, font style, et cetera. Up here you've got table of contents and bookmark options. You've also got a back arrow if you want to close the book. So I'm going to go ahead and close the book and go back to my bookshelf. And I just want to show you here, if you press and hold on a, let's see, maybe not. If you swipe down on a book, that selects it from your bookshelf and that's where you have options like return and delete. Or because this is an audio book, I could choose play or I could pin this book to start if I want. So let's just do that to see what that looks like. I can also change and show small covers on my bookshelf, et cetera. So that is how you would select a device. So in this particular case, I'm going to actually return the Judevro book. Delete and return. So let's go ahead then and close this app. So again, I'm going to swipe all the way down. It closes the app. It looks like it took me to the desktop. So I'm going to go ahead and go back to the start screen. And you'll see I've got my Overdrive app and it does show. Let's see. I do have that particular book pinned to my start screen. And so when I open it, it will actually open to the listening screen and let me start listening again where I left off. So that's what happens if you actually pin a book to the start screen. So whoops, it's playing here. I don't know if you can hear it. So that is then a run through of how you were downloaded and installed the Overdrive app from start to finish on two different types of devices. We're at about 1050. Let me just look at my notes real quickly. And make sure there's nothing else I wanted to show you on the devices themselves. OK, the last thing I actually want to show you is where to find help that walks you through the same process that I just walked you through. And so for that purpose, I'm going to actually go back and change and show you the Overdrive website. Hopefully, I've given you a little bit of a sense of how you can work with a patron when they come in with a brand new tablet and want you to help them set up Overdrive on it. Seeing one demonstration is usually good, but it doesn't always stick with you completely. So I want to show you where you can go in Overdrive Help to get this same type of information. So on any screen within the Nebraska Overdrive Library's website, you should see the Help button, so I'm going to click on Help. You'll see this first option at the top that says Overdrive Help. It says, watch how-to videos and find answers to questions. Two of the best places to start in Help, in my opinion, are these links up at the top, Videos and Devices. So if your patron comes in and they've got a specific device, for instance, let's say they have a Windows 8 tablet, you would come down here and you would go Windows 8. Click on that and you have an article that talks about Windows 8. It talks about what you need to install on your device. It reminds you that the Windows 8 app supports EPUB eBooks, MP3 audio books. It talks about what compatible formats of media you can download. And then at the bottom, it also says here, click here to go to a Getting Started with Windows 8 article. So the article really walks you through all the steps that I walked you through. Sorry about this, I don't know why I keep getting these pop-up menus about Flash. So step one, install the Overdrive app from the Windows Store just like we did. Step two, open the Overdrive app and follow the prompts to create an Overdrive account and log in. In the Overdrive app, select Add a Library and then follow the prompts to find your library's Overdrive website. So again, you'll see it walks you through the exact same steps we walked through today. So if you need a refresher when you're helping a patron, or if you're talking to a patron over the phone and want to direct them to step-by-step instructions, this is a good place to go. The very bottom of the article will always link to the video. So here's Help Videos on downloading and using the Overdrive for Windows 8 app. So you can get to that video there, or you can get to it by going up here, clicking on Videos, and then going to Windows 8. The nice thing about the videos is that there are, in this case, 10 different very short videos. So it'll walk you through all the different processes. Install the app, set up your Overdrive account, add a library, and it will give the patron a visual walk-through so they can see what their screens are supposed to look like and follow along. So I would really recommend, as I said, both the devices link within Overdrive Help and the videos link within Overdrive Help. That is an overview of what I wanted to share with you today. Again, if anybody's got questions, feel free to raise your hand and I'll unmute you or type them in. Otherwise, I think we are done for today. As with other recordings, as with other sessions of Encompass Live, I have recorded today's session. So we will be able to upload a copy of the recording for you to view later or for other staff members who didn't get a chance to attend today to watch. So again, if you don't have any questions, that's it for today. Hope you all have a good day tomorrow and enjoy your day off.