Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Published on Sep 9, 2011
This was our holiday chalet in Pontins. Was very disappointed in it as it was grim. It hadn`t been cleaned and there was rubbish on the floor and no cleaning utensils to tidy it up. The kitchen had inadequate equipment, the cooker didn`t work properly, the beds were hard and stained. Although we requested ground floor as we had a disabled person with us, we were given a chalet on the top floor. Staff refused to move us. Although we pre-booked at full price, chalets were given to people who just turned up at a very cheaper rate....although they said they gad no chalets to move us. All in all a bad experience. I used to love Pontins, but standards have slipped badly!!!