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05-2/4: Insights

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Published on Mar 6, 2012

Remote lecture from Tobias Toft; Chapters: 00:00 - Introduction; 01:15 - Quick and dirty guide to insigths; 03:30 - A human centered design consultancy; 04:30 - Human Factors; 05:30 - Complimentary techniques; 08:45 - Techniques; 11:00 - Observation; 12:30 - Workarounds; 15:45 - Learning from the extremes; 20:30 - Analogous inspiration; 25:15 - Tips from the field; 30:30 - The HF'ers toolkit; 35:30 - Questions;

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