 We are coming here now to our third session of the day and the last session before the lunch break and We are talking here about Well partnership and the partnership potentials in the personal industry and we all know that the UPU is Committed to working very closely with partners from the private sector for many years already And across the UN systems alongside many different stakeholders and organizations that share the same objectives of inclusive innovative sustainable development and As a first of July of this year Private sector parties can join the UPU the UPU consultative comedy to be precise and At their voice within the UPU system So this is a very important step and in this session we'll discuss with our panelists Why cross-border calibration is so important and it's growing even more to be important How these partnerships can drive innovation for the benefit of the global post-legal system And we're also going to discuss what the new consultative comedy members expect from this new Relationship with the UPU and its member countries But also what the personal industry expects from this new partnership and I will quickly introduce here our speakers We have Santosh Gopal is the CEO and founder of ship to my ID We have Brodie Bullard a CEO of Asher group With Walter trade-sake the chair of the consultative comedy of the UPU and we have alexander turn swanberg He's the program manager resource mobilization and stakeholder engagement at the UPU and I would like to hand over To Santosh, please take the floor So my name is Santosh Gopal. I'm CEO of ship to my ID and today We're going to talk about how we can help post office make $200 billion just into marketing and a topic is a little exciting. So just be a little patient in next seven minutes I'll tell you exactly how we could do that part So who do you think are the number one or top companies for post offices? Traditionally, we would think the large shipping companies logistic companies global companies Or we could also think about the leading market places who actually sit in the driver's seat today because they decide Who is going to be the shipping partner and we all know when Amazon announced? Shipping FedEx stock got 20% on the same day and that's a reality everywhere very soon and I'm going to talk about a certain set of companies which are data players and they are currently doing 1.5 trillion dollar business. They're selling into your citizens in your country and you don't even know about it Necessarily, that's what we're going to talk about it today. I'm talking about Google and social media channels and Today internet ad spending is almost six hundred billion dollars with 17% growth of rate And it's even more every year you are projecting around eight hundred billion dollars of Revenue and internet address from spending Think about what will it take for us to get 25% of that business for post offices, which is almost 200 billion dollars So ship to might is an integrated platform which integrates Addresses identities and preferences when you integrate them into one platform you get a lot of benefits into the system And this is where we I mean there are players and global identity universal identity but our approach the problem and Our IP rights makes us very different simple things like how do I calculate sales tax or shipping cost if I don't have an address? How do I enable transactions? Without giving any PII these are the new services and offerings which we bring to the table which will help most offices a lot So this will open a new stream of revenues and for today. I'm going to just focus on talking about direct marketing and advertisement How do data players really make money? They run campaigns for businesses Brands through different channels They identify the prospects and share this leads to the businesses and for each prospect. They get money There are certain limitations with this approach Let me explain if suppose Somebody has a BMW car and they just did an oil change yesterday on the weekend and One of the vendors gives 75% dollar off coupon. Will you really use it? Or if one of the ladies had a haircut three days ago and somebody gives 90% of offer will they use it? Not really because these campaigns are effective Ineffective primarily because they know do not include you most of the data providers buy sometimes steal Sometimes copy sometimes pay for its spy. They collect a lot of data about you, but you are not in that equation So we as a company ship to mighty start with keeping you in the center And we will understand from you what you as a person would need when do you need and what you need and for what price You're willing to pay We when we started to launch this services early in us We already got the best advertiser and disruption company in the world In fact Forbes wrote about us that we are one of the only company in fact the only company which can do a Enable a transaction without any PII privacy is very very important to this market. I'll play a quick video Short video. This will explain things better than I speak and it will be keeping short Directly to the consumers and provide relevant information about a product and associated offers For better results. The message needs to be very personalized and for that business procure data from third-party data sources As per data collection ethics for every data collection, the consumers need to be informed take their consent Participation should be voluntary causes no harm maintain confidentiality and anonymity GDPR and other equivalent national data privacy rules are getting stringent and Violations are invoking millions of dollars in penalties Besides data violation the conversion ratio for such campaigns is fairly low and can be between two to four percent Depending on the offer credibility and timing of the offer Ship to my ID has a patented next-gen digital marketing platform that integrates consumer identity personal details and buying preferences to provide 100% of opt-in data to generate newer transactions Without disclosing any PII of the customer The brand manager starts by defining the details on the offer the demography of the ideal buyer sets the start date and duration of the offer and Provides a digital offer to be purchased online or deliver a sample to the buyer's home without even needing their address Every registered and participating brand can create multiple offers Similarly, the consumer can make requests for their desired products or offers the time frame of when they need and at what price range They are looking for The platform can limit the number of consumer offers to ensure they are serious and committed Consumers can use this app to define all their relationship with brands and e-commerce of their choices Consumers can simply start receiving offers by enabling the button or pause their offers by disabling the offer button Enabling consumers to set their own preferences will increase campaign conversions without causing distress or privacy loss Ship to my ID continuously tracks consumer requests and matches them with various brand offers For every match it generates a specific QR code Which is shared with both the brand and the consumer a fee is charged for the business for every match every scan and every redemption When the brand scans the QR code, they get the username and the demographic information of the consumer. No PII is shared Businesses can also add ship to my IDs get it and refer it buttons in their own ad campaigns Consumers can simply click provide their unique username and password and the offer is delivered digitally or Assemble is sent to home automatically without the brand getting any PII including addresses The refer it option allows consumers to send samples or offers to the relevant friends and family without ever meeting their addresses Our intent is to partner with post offices and enable every post office to run that ship to my ID instances locally Consumers and brands will both leverage the post office to do the transactions key benefits for everyone The brands can reach 100% qualified opt-in buyers Define measurable campaigns with no worries of GDPR or similar privacy violation Lifetime consumer engagement and with conversion greater than 20 to 30 percent more than traditional direct marketing Consumers can try various products get the best deal with 100% control over who can send offers to them with no risk of privacy loss The post office can make a transaction fee for every digital offer Plus have the first right of refusal to ship products to consumers on an average post office can generate 30 to $50 per citizen per year Post offices can strengthen relationship between various businesses brands and e-commerce companies Ship to my ID can enable post offices to be the digital hub and be the custodian for all consumers data As in for Anisha mentioned that today being inclusive is very important today as post office to survive and grow You have to build relationship with your consumers You have to bring all the businesses and brands to work with you unless you show some value which others don't You'll be it's a matter of time when the business will be taken away For us, we will want to work with post office as a white label services We will bring our apps through their mobile apps I'm glad that Paul mentioned that 43% companies already have apps and at least we can start with some of them And our intention is basically we want post office with a one-stop provider for all services for relationship brands All the generate all the marketing in that country every view every click for service could generate and Consumers will get the best deals and the brands would always want to engage with you through post office because they get 100% confirmed in from evaluated information and lifetime engagement with the consumer So to make all these things happen. What are the three things required? Post office already bring to the table in terms of ability to deliver in every location in that country the relationship with consumers They do provide deliveries to almost every citizen of the world We as a company bring that technology and our IP rights and also allow Consumers to have 100% privacy control together. We believe we could do a lot more than what we could do on our own Take an example of Airbnb Hilton merit and hired for competing with the space but Airbnb came with the consumer data So this is the process by which they won the game today Their valuation is putting put together all the three giants their valuation still higher than them So same way post office will have in the battle, especially the digital battle only when they include the consumers and the businesses onto their platform And that's a red thumb. Thank you Brody, please Good morning. Do I need to? Just click through or Some somehow my presentation will show up. Yeah, it's great to be with you. Thank you for having me This is a Excited to finally be back in person So I'm excited to show you some of the research that we've been doing in the industry what we're going to walk through is What we call the future of post research will be in doing this research now for the last of I think it's five years and I'm going to show you some of the findings We'll compare some from previous years and talk about the trends that we're seeing that get to kind of why we think It's so important that there's more partnership within the industry And the screen up here is going to turn itself off in 30 seconds Yeah so you see here the contrast of profitability and revenue from Emerging or in COVID versus emerging from COVID and one of the things that you clearly see your things are better now than they were Or bet they were better at the end of last year than they were through COVID One of the things that we're finding is that they're worse now and volumes are down Globally with post organizations somewhere between 5 and 15 percent. We've seen this everywhere that we've looked some of that's a rebound from from COVID era Transactions and some of that is just volume that's getting lost to competitors as they're moving faster in this space Then post organizations tend to move again a reason for partnership when we asked the question of Where you'll be seeing the challenges What you see here is that all the challenges really center on The delivery network you have to go all the way to the fourth one to find one that is retail focused as The growth in volume has created a significant challenge for delivery That's changing then the role that the post play and one of the things that has been interesting to watch is last year We reached that tipping point that we've been waiting for for a while where there's more Parcel volume than mail volume What that means is that organizations that historically were mail delivery organizations are now Parcel delivery organizations and the competitive landscapes could not be more different Mail is a relatively non-competitive slow-moving industry and there isn't a faster more competitive industry in the world right now Then the parcel industry and that has fundamentally changed the role that the posts have got to play and the Way that they've got to play that role within the industry a little bit more about that landscape and how it's changing you see that the vertical integration of the of the marketplaces are Starting to get to the scale that we see of the large global integrators Everybody is getting in this game. There was an article a couple weeks ago about American Eagle starting their own delivery company American Eagle has no business in this business But they know that the delivery of the parcel their e-commerce growth is founded on a good Parcel delivery experience and so they feel like they've got to take control for costs and speed and quality reasons The consumer has also adapted throughout the pandemic and we're one of the things that we're seeing is speed has become more Important post pandemic than it was pre-pandemic. The other thing that we're seeing is the change in the sorts of things that they care most about moving off of this And price and quality and into some into other areas like sustainability and trust and then finally you see the Remarkable growth in returns. This is the fastest growing space in this segment And it's one that post organizations should absolutely dominate No one can do a return for a lower cost and a better customer experience than a post organization And it's an area that we're seeing far less attention than should be paid So why then all this focus on delivery? We talked about this a little bit but to go to go back on on this concept delivery matters to every Every metric that a retailer cares about if they can get a fast free delivery They're going to change fundamentally the the interaction with the consumer basket size grows Frequency increases total lifetime value increases They come back and they buy more is the simple way to think of it And so when you look at somebody like American Eagle getting in to the delivery business They're doing so because it changes their top line and bottom line growth Fundamentally it makes them a different sort of brand with the consumers which is why Again back to that concept of partnership. There has to be more partnership within this industry and greater change Here you see a QR code that you can get the the full report If you're interested it'll give you take you to a site that'll allow you to type in your email address And and you'll get the the report email to you I want to end with this thought right do you think about the things that we talked about there of the changing consumer? Of the changing landscape of the of the changes in the market that are occurring Trends are blowing in postal organizations favor as Inventory moves more local as consumers want a an in-and-out experience But that will only last so long Remarkable amounts of capital are flowing into this sector that will offer the sorts of solutions that consumers want if we can't and So while this is the best time in the world to be a postal organization because of the way that the trends are moving This is also the most dangerous because if we don't move faster and adapt To commercial models that are out there being propagated by a lot of venture capital flowing into this sector Then what you'll see is that market shift that we're seeing begin this year right 5 to 15 percent down Will continue and we could see ourselves in a situation of statutory decline in Parcels because the market has gone around us. This is the time to act and act quickly Thank you for having me Thank you very much Brody our next speaker is Walter, please Thank you Thank you for having me Dear family a upu Dear members dear future members and this is the chairman of the consultative committee, but I'm also on on the ticket of Ecommerce Europe so some some good news some good news, so After the restrictions the COVID restrictions were lifted then B2C supplies what we call e-commerce Was going back to the growth rate. Yeah, so the market is growing significantly Latest figures also coming from one of our members iMac show that they were presented last week in Chicago So so thanks to that. So so these these figures are stable We are talking about a sustainable growth market There is a lot of bad news, however especially for the union 90% of all e-commerce deliverables are made by 10% of Korea Express and parcel delivery operators This is very significant and those 10% Some of them the top 10 in those 10% are Chinese companies China currently has 52% of all global e-commerce in their networks With a stable volume of more than a hundred billion parcels only in China This is significant the next one more than 75% of retail items are managed by Interconnected transcontinental supply chain infrastructure So if you're not in there, you're out data What we call and the upu has a Very good initiative here called electronic advanced data. We are directly involved in that already with the upu So these interconnected transcontinental supply chain infrastructures are currently linked already to existing consultative committee members world free zone organization GS one Non-governmental associations here representing 30% of global trade more than about 85% of all traceability of supply chain tracked volumes in the end-to-end universal postal union network have fallen by more than 50% on the global level and By 75% into the European Union This is dramatic The majority of B2C supplies are delivered using harmonized electronic advanced data The upu is a global champion in that The everybody else the European Union America's China Asia are following suit We are setting the standards and I mean the upu Pre-logging of electronic documents at item level forward harmonization on freight and transport modes Ddu Ddp is decided currently still by the upu, but we need to be active in this field Sustainability co2 emissions greenhouse gas emissions the measurements the accounting the reporting There are clear three global standards on that Harmonized and driven by upu members and there is a global platform on that called Oscar financed by the Member states of the Union and finally yes minus seven percent minus five percent already in q2 In Austria and Germany in parcel volumes give a clear picture to underline that again This is the famous graph on what's going on in the tracked volumes in the upu network You just saw September here. Well, we lost another 400,000 The latest figures are early October. This is very bad Now why than that? Why are the wider postal sector players actually interested in the Union? Well because they have all the other volume in their networks 100% of all the postal volume the parcel volumes the express volumes is In the network of the wider postal sector players linked to us the designated operators and the upu Why they are interested in in in the Union? Yeah, because of this Upu opened up the consultative committee. It is possible for those private operators to join the upu They want to be stakeholders in the network because the upu is the champion in deciding these standards Nobody else can facilitate that and and we didn't talk about that Today the upu has the only international network Backbone it backbone highly trusted and signed by all the governments for exchange of data Fantastic nobody else can provide that Amazon can't provide that Google can't provide that nobody can provide it. No, no, no, no, no the upu can provide it That's the reason why they are coming They are coming because we also have an internal structure now established since last week since the last management committee of the Consultative committee that structure has been Installed and is now active the thematic chapters What is that? Well, this is upu talk, but it basically means and that there is a clear structure now to intervene to develop to revise global standards being decided Predominantly in the past by designated operators. Well, now we are raising our hand and saying well We are the wider sector players. This is also our business. We want to participate We want to participate and to put that structure into place There have been elections and there are now the rapporteurs. We call them the rapporteurs will produce a Neutral opinion of the wider sector players and engage in the standing groups expert teams expert groups of the upu to shape the future of the markets and bringing all their expertise of That hundred percent of the market to the upu and engage and bring forward Possible decisions to the poc and ca. It's not done by the consultative committee It's jointly by everybody to the benefit of the upu and to the benefit of The designated operators. Thank you Alexander, please. Thank you Is this working fine? Yeah, I guess. Okay. Good. So thank you very much Walter for Warming up the audience The consultative committee is indeed a very interesting Animal inside the Universal Postal Union. You did actually mention some upu jargon that maybe not everybody understands PUC and ca. I don't know if you're all familiar with that, but those are the Main and driving main organs of the Universal Postal Union stands for postal operations councils Which is the council where the designated operators meet and then the council of administration, which is the Space where all the governments are meeting and the ministry ministries in charge of post So in this space of the consultative committee I am by the way, the secretary of the consultative committee. So I work and Quite frequently with Walter and I spent more time with him than with my own family these days but partnerships is one of the key Building blocks of what we are trying to achieve on one hand. I also deal with the donor relations and resource Mobilization reach out. I'm reaching out to Institutional donors such as the World Bank the regional development banks We speak of course with the bill Millie bill and the mill in the gate foundation We speak with the visa mastercard and recently. We also signed a very interesting agreement with WHO and Having signed that We were very surprised to see that they actually started to contact us because a lot of companies From the private sector are interested in working with WHO But the WHO comes to its own limits and limitations when a two of the biggest Reading glass manufacturers in the world reach out to WHO and say we have a social corporate Responsibility on our agenda and we would like to sponsor you WHO with the reading glasses You know, how can we do and then one of my colleagues here from? the the UPU gets a phone call from WHO and says Alex We have to have a meeting because WHO doesn't know how to distribute the the the glasses the reading glasses So suddenly we get all these interesting phone calls and they they want to use the the distribution network of the UPU So yet another partnership and this goes on and on So the private sector inside the UPU is growing By the day and next to me here I'm sure that we will be able to discuss after this meeting because we count on your support so that we can help you In all your projects worldwide We are at the stage right now where partnerships inside the UPU through institutional donors and also private sector companies joining the UPU consultative committee is Is creating some interesting chemistry inside this organization? Allow me to remind you that we're one of the oldest organizations out there found it in 1874 Of course, we became a UN specialized agency only after the Second World War but still There are interesting things happening in the industry, but also inside the UPU you've heard the speakers from the UPU today and We think that we have managed to connect not only the dots with our Members the designated operators the postal operators But we are also connecting the dots with the private sector companies that finally get a forum to get their voice heard and I'm very convinced that the approach we're taking today is actually going to create a very interesting future for the postal industry because Where else in the world would you have such a betrusted? custodian of big data of Other Standards that we will come up with it's the UPU and as Walter said it's not Google It's not Amazon although we like them very much and we are expecting them to join us very soon We are going to play a key role in the future of this industry So I'm actually going to stop before my time here because I know we have some We took some a few minutes too many earlier But basically I'm I'm here together with Walter and we're looking forward to meeting up with you later on during the day And tomorrow so we can discuss this future further together. Thank you very much Thanks, Alexander. I Mean Santosh Brody You just joined the consultative committee No, they didn't yet not yet. Yeah, but you have the process. We are yet. So Santhosh. You're just showing Brody, you have the pros joining What are your expectations? I mean, you must have expectations you put money at the table You said you put resources in the game to say, okay, we participate in this process You must have some expectations. What are your expectations from joining really the UPU buddy if you want and Become an active player in it. What is the reason behind it? Please, I mean Walter and Alex already mentioned that you guys will be the largest custodian of all the data and today data is what is makes money for everybody and our what I mean our expectations with you few was for two folds one How do we identify some of the unique problems and how can we solve them? And how can we take it to masses to multiple post offices? So one is finding the right opportunity Engaging with UPU and post offices through you guys and once it's successful. How do I take it to fifty hundred other post offices? so we think UPU is one way to scale and We also talked about a universal network or standardization and working with the thematic chapters That's where we could influence some of those things where if it's successful in one of the areas How do you replicate in other areas? Goody Yeah Escher is a postal Supplier right down to its core right the last 32 years and There never has been an opportunity to be on the inside working with the operators like there is now so Because because we are a postal supplier and that's really all we do Yeah being a part of this a part of this organization allows us to to understand better the needs of the of the ecosystem and then design our solutions that better meet those needs and that's good for the operators and that's Good for us. So it's a win-win and The other seen from the other angle UPU side, I mean you you bring now the private sector players on board So there must also be expectations that you have so it's not just I think that you can provide services to them Maybe you get something in return, right? Absolutely, I think I think the biggest the biggest benefits for the universal postal union is The much better insight in what's currently happening in the markets I mean Santosh Brody. They come with all their expertise their interaction with national designated operators with the whole wider sector market and And this is priceless. This is priceless And that's the reason why we installed these these vertical chapters as we call them because that interaction is directly needed in those standing committees standing working groups which have To decide the way forward they need to Revisits they need to develop the next stage of the development and and the 27th Congress made it very clear a digital postal sector Yeah, so we are not talking about the designated operators postal union We are actually talking about the universal postal union Because we understand that all these stakeholders two are here others are sitting down here in the plenary They need to be incorporated. They need to be the partners To be successful and regain as much with the European perspective as much as Some of those already Hopefully not already lost 75% of the volume back into the network. That's our task Alexander yours want to comment. Oh, just a few words to say that What the Consultative committee members of the UPU can expect from us is two things in a nutshell One is of course to be able as Walter said to contribute to the to the work of the universal postal union and When we are speaking about the thematic chapters those are the mirror of The work that is being done in the postal operations council and in the council administration So we're perfectly aligned. We have found the good space To be able to reassure the people who are working in the PUC and in the CA So that we contribute on a structured way in a transparent manner and as effectively as Possible what they also can expect is of course. They are here for business I mean, let's not you know, we have to be honest and transparent coming to the UPU is going to be an opportunity For business as well. Why because the consultative committee has started to organize For gold members of course The possibility of matchmaking. I'm not talking tinder here. Trust me I'm talking matchmaking to make it possible for the CC members to actually meet up It's like a menu you go to the restaurant. I would like to meet with USPS I would like to meet with Kazasan post. I would like to meet with China post We will make that happen We will make that possible in a very smooth way Not by giving the contact details to all the new CC members that come in because it's going to be chaos But we are going to organize this in a very Professional manner with no guarantee of results because we're not gonna force anyone to meet somebody that they don't want to meet Right, but we're going to make this opportunity happen So this is what they can expect in terms of Contributing to the work of the Union and also the business side of it and many many other things to come But you will find that out later Question please Microphone comes Thank you. Yes, actually, I was waiting for this session so much Looking forward because I come from the private sector and I'm the owner and founder of the Ukrainian based company and we are international parcel operator company and Despite of the war we didn't stop working and we continue sending parcels to Ukraine. It's very important now and we actually We're thinking about the international organization that can hear about us and we can sometimes Protect our rights because of course government has much more privileges than the private sector or We can find some Partners we can also working with them so it's really really good news about this Comedy and I would like to join so much and our company You have the form One observation there you wouldn't be the first so This is not a secret There there are two alternative postal networks delivery networks in Germany who already joined There is a quite prominent Parcel delivery company which is actually owned by a designated operator Which is a private parcel delivery company and that joined as well They would have other resources we thought but they they wanted to be Transparent that's the DPD And there are others in the pipeline already So you wouldn't be the first so we already know how to support you And what's necessary from the up you regulation environment to actually support you And help you to interconnect possibly with other designated operators globally You still have the mic That's one of our tasks One of the biggest task of the consultative committee and especially the management of the consultative committee is To take away the fear of designated operators that our members might steal their business none of the members who came to the consultative committee and were accepted and Authorized by member countries had the purpose to steal away business from designated operators their main Focus currently seems to be to complement the business of designated operators Also in Africa also in Asia also in Europe and therefore could contribute To the business of designated operators. That's very important. Yeah, and that's one of our focuses. Absolutely Maybe because the microphone didn't work I mean what the comment was here also the question In the direction of becoming a member of the consultative committee Which would also strengthen the position of the company in the respective country towards the government because it's simply more officialized, let's put it this way, please Elma Elma to me Two questions first question on your behalf How much will it cost for her company to join? Your setup yep, the second question Concerns cross-border Where part of the trends that you've shown here is that individual parcel shipments are being replaced by freight shipments So that the international parcel has now become a domestic parcel Delivery, what's the relevance of the UPU in that move? Yeah For How much does it cost for a company to interconnect? To that global postal network that would be a gold membership and it will be 20,000 Swiss francs annually Yeah if if that's too much and we have reasons To support that that will go through the CA the council of administrations Yeah, and there is a possibility To look into that fee Yeah But that's not on the topic of the consultative committee It would then come out of the budget of the UPU. Yeah, so that's the first answer and the second answer is there is also There are certain working streams within the UPU in particular in the transport and And logistics standing group On looking into this famous B2B2C channel Another one is of course, and I can't avoid that standardization There is a Barcodes that can be used within the UPU standards which allows to put a barcode Not the s10, but the s26 barcode onto a parcel under bilateral agreements which allows delivery through direct induction of a private postal operator in the delivery country Yeah, imagine that now the UPU has a standard for this. Yeah, this is this is great news one of the reasons the TPD is you join Okay, thank you very much, please right behind. Yes Thomas Rogendorff C-Post international and I guess it's for Brody, but maybe for everybody It's a very interesting slide you showed where the parcels are declining and talking in different settings with each other This is not a surprise to us international clients for years We're already complaining about the self-declared rates the VAT in Europe the direct vertical integration of the Chinese companies But do you think now looking forward that is to be going bear we're going to a more normal situation We had years of dramatic growth of parcels which theoretically shouldn't be coming from China Which we're now taking out and we're settling or do you see a much worrisome trend where besides the male volume? We're also going to lose the parcel volumes And how do you see in that the trend we're seeing now of returns because if the parcels are declining What is going to happen eventually number where the returns? So how do you see that in the future because I think that's really a canary in the mining. It's it's a dangerous field we're going into So there's three elements there cross-border trends we're seeing there and Elmar touched on this Because of the disruption in the supply chain. We saw a lot more freight forwarding staging in the in the country and my expectations that will continue right the the Structures have been put in place to maintain that and and the the challenges with Clearing cross-border with the new regulations that are coming in. I think just exasperate that When you look at domestic volumes the key will be The ability of the postal operators to to pivot into more local solutions We're seeing less end-to-end and a lot more local to local as Companies through with the pandemic had to rework their supply chains to push inventory closer to the edge Using stores. They've unified. There's their inventory management systems now And so expect to see that trend continue and as you take advantage of local. I think we'll see volume growth come back on the domestic And then the the third is Kind of what we're seeing in the mail space and I don't expect that to get to change that I think we'll continue to see structural decline and kind of whatever you were pre-pandemic are probably there again Two more questions one here Very brief because I'm asking for the second time But I have a question for Alexander and Walter because we discussed a lot to remind the audience for the Third pillar or a bit of postal strategy is UPU is a prime knowledge center it focused analyzes and Lot of training the possible to to everyone in the world. Are you plan to attract somehow the? University scientific institution consulting companies deal with the postal services to be a part of consulting companies to create some kind of board of knowledge from private sector to support UPU ideas to become a private primer knowledge center because We have a very good example from ITU ITU academia is established in 25 months years ago And the results are quite magnificent So I think that not only to focus to the to the operators and support the indices We need a lot of knowledge from outside in UPU. What do you think about this? Maybe one word and I'll give the floor to Walter Thank you for bringing the question up. It's it's a very good question As you know, the baby was just born 1st of July, so we need to get walking first before we go running But of course we need this Academia inside the consultative committee. It will bring us a certain edge that we would not necessarily get from the private sector And and I think this is something that will come and the thematic chapters They're not static. They will evolve over time to include other themes as well And we will also Have sub chapters that will see the day very soon. So thank you for bringing that question up Walter Thank You Alexander My answer is for sure out of a very simple reason onboarding these these new 1315 new members over the course of the last couple of months showed That most of the time we spend in onboarding them was educating them And they had no idea What the UPU actually can provide to them, especially when it comes to supply chain management and the it back bone Actually open to them and that includes also those who actually should have been put onto that it back bone Already some time ago freight forwarding airlines Customs VAT handling companies and so there's a lot of lack out there in the market and I'm sorry to say that quite bluntly and directly the UPU on undersold itself for decades the UPU is hugely a Huge body and and and we are usually saying that the PTC is actually a huge bar of gold And nobody knows what the UPU actually got It's fantastic. And that's the reason why these company are coming. They are coming saying look we can offer these services We want certification We want certification that we are compliant to the UPU standards We want to put our services right on top of this IT backbone like like mobile Applications you have a global infrastructure like mobile Applications and and we would like to put it right on to these mobiles now services on top and And they will be possible Not now, but we are working on Thank you. And last question, please no here in the front in the front. Thank you Thank you very much Good afternoon and Yes, I'm Chief Moyo from the Pan-African-Postal Union and I'm sure from from that a name you you know, I I Speak on behalf of the African member states and I will be failing in my responsibilities if I do not Air the views that I'm going to air now the consultative committee From the way is being presented the way is coming out Looks a bit more of an exclusive club. I'm not seeing any African players coming in at the moment and If you look at the structure of the UPU you have the POC you have the CA and membership there is done in such a way that these geographic representation and I would want to we would want to see the consultative committee having this reflection as well so that Like I said earlier everyone has got their role to play and we should see the private players coming in and playing their role and Private players are not only from Europe Private players should be from all over the world like what the universal poster union is all about This is by the way a teaser to you chairman to say when you reflect this consultative committee Reflected in such a way that it becomes all embracing for all the private players and Again, I become a bit uncomfortable if you speak like you are speaking for the universal poster union The consultative committee as far as I know does not speak for the universal poster union unless if they are speaking on the areas that they are mandated to to speak to and Why I'm saying this is because we want to be clear from the time we take off which lane we are Running on and if it's a relay we do not have the two team members running at the same Stretch We should have one here the other one next point going forward so that together the private sector the Designated operators the regulators the government together we can make this sector work. Thank you Thank you very much. Any you want to react or yeah, I would like to react We have in the pipeline applicants from all continents Including Africa Yeah, so please expect there will be private companies joining the consultative committee coming from your region quite soon Another point is that we undertook a lot of effort to reach out to a number of continents So I've been in Asia. I've been in in the Caribbean. I've been in the US we we are Looking forward to have more membership coming from Asia as well and We we have already members coming from South South America and North America Europe but but the membership is developing and The membership will also have a clear focus on inclusion In particular When it comes to Africa so right now I was only able to be invited by the South African postal union I joined their meetings twice Already not in person, but virtually And I'm very much looking forward to be invited by you to make that case not only to your members But also to their wider postal sector plans, of course People who know me know that I do not fear sleeping in planes to attend their meetings And I'm just waiting for your invitation. Please reach out to me We will do whatever we can to attract and include In particular your continent and also offer certain services Which will come through our new membership directly to Africa to boost to boost the volumes from the designated operators I hope that helps Alexander perhaps you want to yeah just to say that thank you Walter That we will use the existing UPU structure through the restricted unions all over the world to go out there and championship To have regional Balance in the membership of the consultative committee the days have 24 hours and It's it's we will do it and I'm ready to take on a bet that before the end of the year We have five new members in the consultative committee from the African region and as a matter of fact We are working on a project We might see a very interesting Pilot project coming up on the African continent, but it's top secret. So I can't say Perfect, thank you very much. We have to close we have to close this session. We're very late We can't we can't give a hand to the audience everybody stay seated Thank you very much