 All right, I'm gonna hit record and I'm gonna go live and Replicate not not personally replicate. You know that just to clarify Well, my mind at me we jumped to wasteland 3 which I was playing last night And I just got done wiping out a bunch of clones from this Mad scientist so when you say replicate I I get scared. Have you seen the movie? Is it evolution the one with the the scientists the Asteroid that hits down in Arizona How have you seen that it has David de Covne in it? Jones, it's it's hilarious It's called is it just evolution I I haven't seen that one I've seen annihilation which has a similar. No, this is a comedy. Oh Yeah, there's not a comment There's one or Orlando Jones who where the the alien the insect alien Gets into his suit and then goes into his skin and and he's like down It's crawling under his skin down his leg and and they're like we got to take the leg He's like don't take the leg don't take the leg. He's like no it's going back up It's headed towards his groin. He's like take the leg So you're recording now and you just live We cleaned it up obviously for the audience Over and use the four steps to go in and The insect yes, it's it's great Welcome to the Microsoft community office hours if you're still here Where we had just a casual conversation before we started recording of you know like an ongoing theme of Alien abductions and probing So well and that has to do with we're just a conversation of how being down in Arizona, so We connected them somehow so yeah But here we are so Christian Buckley got Mike Nelson how hostet learn Shawn McDonough And we could have some other folks showing up I don't know what the problem is with Riz with being on time if he's gonna join us It's not like the Canadians Are celebrating our Labor Day, maybe maybe he is it'll be casually late. Yeah so All right, so anything else going going on this week this this holiday day today gentlemen It's a holiday, you know, it's it's you know barbecue tonight. It's you know hanging out having a cocktail or two My wife made homemade black bean burgers yesterday Oh, there he is There he is I apparently your your ears were itching there because we just mocked you We mocked you very well. Yes We mock you very well Yeah Because you know you just casually show up whenever Riz wants to show up He just makes an entrance and by that and by that you mean every Monday at 11 o'clock. No, you're late You're two minutes late. That's not late. I Have a firm. I have a firm five-minute rule. It was the probe Mike That's what we were talking you missed the conversation about Alien objections and and probes. Well, let's uh, let's go ahead and get started for those We do have a few people that are watching the stream if you're joining us We've got a bunch of questions that we're gonna go through if you do have questions about Microsoft products or services You'd like to ask the panel will make an attempt at answering them if you have questions around telephony stuff You're out of luck Someday we'll we'll get like Adam Ball or or Jonathan McKinney or something to join us somebody that's a UC expert. Maybe Tom or but not Somebody that knows something about that. I actually I mean I I see those questions occasionally because we're answering questions from the Office 365 community and the Microsoft Teams community out on Facebook Occasionally stuff out from tech community as well, but we've got a full list of questions that have come in over the last few days But feel free to post them This is a skip over the telephony stuff just knowing once in a while a throw one in Knowing that we're not gonna be able to answer it. You know, we just don't kind of do the universal He likes to see everyone flounder. That's right floundering. It's good All right, so why don't we kick it? Well, so is there anything else anything you want to bring homework that you want to talk about? Oh homework last time I Was scripting to change owners for Teams and bulk. Yeah So I did write a blog post for that and wrote a script for it. I'll Go ahead and post that here as soon as I find as I type Excellent. Yeah, so that I think there was there was kind of there's kind of a sister question for that in today's list That's asking about another bulk Change it's it's to exchange but you know people want to do the same thing at the the problem with some of the admin console Experiences is that there's it's one by one and so people have questions often about Going in and doing them in bulk. All right, let me grab that and I'll post that over in the book of faces as well Yeah, I Was gonna try and let mark Diaz know Personally, but I did not know There are a lot of Mark Diaz is out there So rather than spam all of them. I think it's he's cousins with John Smith So if you ask John he might know Yep, usually hangs out John Smith with Jennifer White That's right. Not Julia White. That's Stephence and Stephanie Jones Make sure when you when you do the recap Buckley that we would you have to add Julia White for that Of course. All right I'm not sure as a kid you would would check the like what are the most common names and Hey, did you get Julie Julie Hernandez? Did she ever get back to us about being on a show? Asking all the questions last week. Yes, so I did chat with her. She'd love to join us This being the holiday I didn't want to afford it So I'm gonna try and get her to join us next Monday Cool, she's she again stated that That she's not an expert But she does have a lot of questions like the perfect So, so yeah clean it up for next week To have somebody on screen with us to see if we actually help with something Right. Yeah Come on I'll make sure that she that she submits the questions three plus days in advance That our team and support have time to fully vet the questions and come up with our responses All right, so with that why don't we jump in as we're waiting for any other questions again Anybody that's watching in the live stream if you have questions feel free to type them out I'm monitoring over in Facebook as well But question number one coming from Jamie Oh, this is a Performance issue with with teams with video and teams when I play a video it appears choppy to others I am following all the steps, but to no avail any suggestions So Yeah, go ahead. I was just gonna say I just dropped a couple links and I was looking at this ahead of time There are a million different things that could be Before I say anything I will let mr. Nielsen offers thoughts So, yeah, the only thing I was gonna offer is we we Investigated this a little bit when we were starting to show videos on go to meeting right so another platform like teams and it was causing the kind of the same thing but It turned out that it was really kind of a because what you're doing is you're you're just sharing a screen which is actually for showing a video and And You're you the video itself isn't made to show on the screen the video was created You know to not go from you know into a live stream into a streaming type of Avenue if you will And it was you know, it came when it came down to it was encoding It was how the stream was at the video was actually encoded and what they did was they encoded in a C format And you know, we found that if we switched to mp4 everything kind of smoothed itself out And we kept it down to 720p on their resolution So there are a whole bunch of factors that are involved when you're actually You're streaming yourself, but then you're re streaming a video inside of you know, you're sharing the screen So there's a lot of things that can go wrong, especially when you're talking about You know what how the video was actually created Yeah, there's there's a difference between Sharing your entire screen and sharing the application So that's another thing if you have limited bandwidth and you find that things are choppy I mean obviously you can go and shut down your outlook and any other desktop applications You're not using actively that you need to present with But that's kind of a rule of thumb is is to also Share the individual application versus and it's again comes down to encoding. It's just encoded differently So higher quality goes through. Yeah It's kind of it kind of reminded me of just on the quality issue of people that are overly fanciful about the Devices that they're using to capture video and oh, yeah, I've got 4k or maybe even 8k capable It's like great. Well, you know YouTube is limited 1080. Yeah, so good for you. Mr. Cinematic Yeah, well and that and plus I've got a CEO that contacted me about how to present video You know because he was gonna be given in all hands and the company was like 200 I'm a little under shy of 200 people and he's like doing a webinar blast teams live live meeting And I was like he's like, well, we got this thing. We did it in in high depth You know, I had a professionally done and it's you know, and I'm like, okay, so you had a professionally done Well, yeah Because I was gonna show it at a live tea a live meeting, you know on on a screen when everybody's physically there I said, you realize you can stream this So it's gonna be like choppy. It's gonna be pixelated. It's gonna be and he's just like, oh crap I paid all his money for it and everything. Yeah, well Well, that's that's the footage that you include on the on the DVD in the Oh Bloopers it would be high quality bloopers on it. Well, there is a difference and I had a great conversation a good friend of mine Matt Hughes everybody pretty much knows Matt in the SharePoint space. I guess I should clarify that but for Mike and and and Hal but so he has a video production company and Talking to him about the difference like I went out and bought a very expensive camera I've got a a Lumix GHC and it does Beautiful video and I got it more for video quality kind of same thing most of what I'm doing when I'm sitting behind the desktop And obviously we're not doing much traveling this year. So I'm not lugging my camera around but it's just higher quality having a Higher quality device Even going to 1080p. It does allow for wider shots. It gives you more control over the edits So when you go in and you are editing that 1080p version, you have more options into the scene But the end of the day is 1080 to 1080 It's just whether it's going to be more zoomed in or broader and that kind of stuff So so having that I you know having the nicer equipment is a good thing for that kind of not quite what the question is I know we went a little bit sideways on it, but it's the same 10 Yeah You gotta think you gotta think of your audience too, right? I mean does everybody have high speed Can they actually watch that video and in 1080p? No Well, and that's the the beauty too of the auto adjust of that and YouTube and Vimeo and and Even through stream of it automatically will adjust to what you're able to consume and give you an even more degraded experience Yeah, and that's very well could be with a situation that Jamie is experiencing though too because some folks will see it as Choppy or pixelated if that is you know if they just have a bad internet connection Let's not forget this fact or the possibility that you know, he could be trying to manipulate all of this video on a dual core Pentium of days your that does not do so. Well, maybe doesn't have video acceleration So just to be politically correct. You just assume that was a male Jamie, right? Yes, okay. All right. I have a brother named Jamie So do I? Wait a second Sean same brother we should check No way no way We could be brothers or half brothers. Who knows I'm Sure of it. I would accept this connection. I know I know well It's it you'll see in them every Monday Monday morning on video. It's like looking into a mirror. So At least the therapist told me to call it a connection All right, let's jump question to Robin Ann asks need help escalating an office 365 ticket that has been ongoing since the 3rd of August Response agents and passing the buck. Yeah, I wanted to throw this one out there. Just yeah General feedback do we deal with matters of the heart guys? Sounds very personal. I don't know if I want to test it We can't even get our homes to get escalated. Yeah, I Are so aren't we here to provide emotional support people come on, you know, we're there We're feel your pain. Have you put your issue up on user voice? We can we can all vote for it. Once you once you complain You can't put a support ticket on user voice. They kill it right away. That's right So you can post the issue out to tech community Yeah, there's a lot of product team members and engineering team members that are out there actively on a daily basis It may see it and respond We have stated this in the past It's just a kind of a general reminder that the support organization is different than the product teams And they may be unaware of and not receive feedback on some of the issues that are out there It could be something the product team is more than likely to respond back if it's a roadmap issue At least let you know You know, hey, this is not a high priority for us or this is on the roadmap But it's not there's no date on it or it's actively being a work. We're aware of it. We're trying to resolve it At least you'll get some feedback on that If it's a little bit, I will say too is it also sort of depends on how you actually contact and support, right? So yeah, obviously if you have premium support, that's a different you're in a different category You're in a different queue if you will but if you just build out the form on Office 365 and you put it as like a low priority or you said that it wasn't you know Wasn't an immediate need or the way you described it You know, they they inferred that it's you know, like you're triaged a little bit lower You know, I've taken the steps where I've actually said hey, I'm down You know, this is this is a down event. This is a P1 and you know, I've gotten a pretty quick response when I do that The the Michael Scott approach. Yeah, well, I send all my my notices as 9-1-1, you know And there's 9-1-1-1 or 9-1-1-A 9-1-1-B 9-1-1-C 9-1-1-1-A Super important need to drop everything 9-1-1-B you can hold off 9-1-1-C not really important. Just ignore it Exactly, I would offer a suggestion if you've got me ticket ID or number If you're looking to get assistance or someone else to look at that For you Robin it or Robin and it would be best to include the ticket ID Yeah Yes, when you're posting it out to tech community when you're reaching out to somebody when you're emailing bill bear You can't help you any longer with that email address you're gonna put this email address in that in the chat, right? You you can't limit Shawn what bill can and can't do There's you often wonder where the phrase poke the bear comes from For those that don't know bill bill bear longtime Microsoft Guys you what is he a product marketing product engineering? He's yeah, but he was he owned all of the The big topics around SharePoint All the infrastructure infrastructure stuff So he's now moved over to search in AI and and doing some different things But he was always very free and open with his email, but not relevant As well as his thoughts on some things. Yes A good man known to all yeah, hey, so why don't we do the t-shirts? What do we have going on today? Should I switch you so you can see him a little bit better? Yeah I'll turn it back to gallery mode here Yeah, we're kind of recycling a little bit today because that I mean I just asked my SpaceX my Falcon heavy You know at nine, but that's that's it. That's cool. Eric has a disappearing t-shirt Eric I just watched it's this black today. Yeah, the black is the new black. That's what I hear though It is but you know what I do have like that. I have a vintage SharePoint hat Nice boy That's very nice for anybody who's who's interested When you actually talk to the top bidder Christian will now even says sure fun back very cool. Yeah, I don't have that one Advantage now I mean the logos everything's different so Check eBay following the show today Yeah, I have the So I've got the office one up there Which is that said an Alistair Pugin special there But I have for those that don't know I know I've worn this before but this is from the kingdom of loathing online multiplayer game stick figures text-based hilarious liquid TV on MTV used to have stick figure theater Yeah, I remember that. Yep All right, switch them back over we're in together mode. I feel more together when we're in together mode in the live stream, so Alright, so question three Vikram says I have created a retention policy for email I want to apply this policy for all users in our organization How can I apply this to all users in our org? Can anyone suggest? I don't know about this Vikram you're out of luck. Thanks So I wouldn't understand I mean anything that's in 365 exchange admin that's deals around retention or legal hold or Whatever else is there that gonna be a that can be applied To groups, right? Yeah, not just single users, but groups. So he has his organization Embedded into a single group. He should be able to apply it there Right put the entire tenant on legal hold well I just say I mean or you can go and create that group and Apply that policy to those people or that that yeah Yeah, I mean, I don't I guess I don't understand because I mean it tells you right in the When you're creating a policy if you're who to apply it to and you can pick groups So I assume that in orbs I mean at least one of the standard practices that I've seen is they have orbs where you you know set up all users or all you know all company Kind of a group all tenant. They're all whatever And you just apply it to that Everyone not external Yeah Well, that would be part of a governance Activity to understand a is this a policy that is company-wide Apply here if it's yeah, and there's there's plenty of guidance out in docs.microsoft.com on applying Global policies around each of the services Another a couple of responses people saying well, hey, there's this you can build this script It's like that's in the console to be able to apply a global. Yeah, it's there All right Let me jump to question number four. Hey, this comes from somebody named Tracy. I Got no help for her So this it's it's a suit. Hey MVPs can have questions, too So this is comes from good friend of ours down out of Johannesburg, South Africa Tracy Vander Schiff So she says that anyone else experiencing issues with downloading Microsoft Teams live event reports So the recordings etc. I've logged tickets. They inform me that a synchronization was ran back on on back end But still no joy I can see the files, but nothing happens when I click to download I've tried different browsers different PCs as well as different user accounts one thing I would ask Sorry, hell I said are you in the right time it she sees them as she's clicking and the the expected Reason is that is that if I am in my business tenant and I'm off looking at something in the Microsoft guest tenant I have credentials there, but I'm not logged into that tenant. I can't open anything Or it gives me an error or it fails or something comes up trying to read a video or watch a video or Open a document or something like that and it will simply fail unless I'm in the right tenant I'm logged into that tenant Yeah, Tracy. I see that you've got the it looks like the team's client open if you go ahead and try in Incognito or through the web application Does it get you anywhere? Because at least in the web application it would resolve hauls issue because the web application is going to be tied to where you're logged in because of the Need to do that when you go into the web app. So It's a thought other than that Well, the other thing I was going to suggest too if this is if to hauls point if she is logged in with the right credentials into the right tenant not Logged in as a guest which is it happens very frequently. I wish that was just part of when I click on a Meeting invite that would recognize that I'm logged in elsewhere and move switched me over to the right tenant automatically It does there is a prompt now that it wasn't always there that ask if you want to log in with the current You know, you're currently logged into this. Do you want to switch accounts? So there there is that that dialog box, but assuming that she's in the right place the right credentials She's clicking on reports trying to download things that she's been able to do in the past and it's not working I hate saying this But wait a little while This kind of the you know, if there's something that's happening in the in the data center That that is just for some reason things are not fully updated or what have you and With the lot of these cloud services you have to give it a little time for something to process Something to happen You can't kind of force quit on a process running on the server and the you know the the Microsoft data center And it seems like some of the other feedback some of the comments that she made later on that it just started working again later And I think that may have been the waiting part may have been the resolution, but why that's that's happening if there could be other Causes to that issue waiting is the hardest part It is we are very much a now generation generations All right All right, I was gonna make a Phil Hartman SNL reference, but probably nobody would get it. I'll do it anyway I want my tongue bath now I missed Phil Hartman. It was one of the the Deeter skits Mike Myers now the show we dance Brockets, brockets, brockets and yeah, Phil Hartman love Phil Hartman all right Pele Ask anyone who knows what happens to the free members when I upgrade from Microsoft Teams Free to paid do they become guests? Hey, how this goes back to our abduction conversation Do they become Guests remain as free members or do they also have to have a paid version? What did your research into this reveal Christian I'm free versus paid No, I so I know I know the answer to this From from some of my research you mocked me, but I have started to read. I'm just not blogged about it So what's the answer? Any thought right? I don't tell you that was a nice warm-up. I mean, yeah You got ahead of steam here use it Yeah, well, so so nothing happens to the other users that are on the free they still remain if you're the admin that You know what changes for your environment doesn't affect the other free users So if you're sending out a meeting invite as you're now a paid Teams user You set a meeting invite. They'll still be able to log in using their free access to that There is I don't know what the ratio is Like it may be that for some of your users you need to go and Create and invite them re-invite them as guests and create guests accounts for them I don't know what the ratio is of Free guests to paid users is that is Microsoft tinkered with that it used to be like five to one is it still? Generically, you know no idea. Yeah, it's one of those things. I'll add it to my Research notes There's my pen there. I'm writing writing intently of what I'm gonna go and research Mm-hmm. Oh, yeah, that's a really good point that I just made there in my notes Yeah, so I think overall You know free users are still free users you send them a meeting invite They'll still be able to go through their free accounts All right, nothing else to add to that one Sasha asks anyone know if there's a way to downgrade office 2019 that came with Microsoft 365 apps for business to office 2016 There are some Windows 7 computers that exist in the network and they don't support office 2019. Yes Yes You need to get rid of Windows 7 Is you The my question of that is is it truly downgrading them or you can do a side-by-side install? Yes, no, it's what it depends If you get the MSI version, there's nothing that you can do with it If you've got the click-to-run version, then there is you either use the Microsoft the Office deployment toolkit and just reset the configuration in the XML file or there is a There's a little command little application. Let's see. I just brought that up That's the long one. Oh There we go Yeah The office see to our client there is a nice little thing about that but that you go in and run it and you can update to whatever version you want and in the case of office 365 if you're talking features not so much a different system and And theoretically that'll work. Let me post that link here May have been just personally I found the easiest way to do it is to use the office deployment toolkit To just change and make a change to the customization part with a particular machine because Then you don't have to worry about, you know, what the output will be because it's just it just installs Whatever you want, you know, you tell the toolkit to install So And here's another little link that shows you the command line And that's just you can ignore that particular version that's showing in there What you need is the the appropriate version for 2016 That is pretty quick and simple. We just run that and then you run with run office update and it It just fills it right in that's uh, there was a problem On what I guess about three four weeks ago where they did something on the back end and people would open up outlook And it would stay up for a moment and then just go away And uh, that was a they had on the back end a feature switch that they had to unswitch on the back end Was within the wrong place or some such and the quick fix for that was to revert to the the prior version And uh, so I posted a whole bunch of articles on that one Excellent It's it's a kind of simple similar to if you're running office and uh, you want to change what channel you're on from monthly to Inside something like that. That's basically just a registry at it That makes sense in that context Kind of the first where you started the comment. I think there was some feedback In facebook where people can respond the same way is like, why do you still have people that are on? You know windows 7 And it's no longer supported by microsoft. That's that's another problem Yeah, well, yeah a lot of people need their it staffs to upgrade them and I can tell you that universities and other folks who Have one support person for a multi hundred person organization They'd love to upgrade, but it's not the first thing on their list. It's simply keeping people working Is hard enough Is there extended support for seven right now or is it is it done? Yeah Yeah, so there's the that adds a tremendous risk to an organization that's not prioritized that and microsoft has made this the transition the move to 10 Free Free Basically, you can still do that if you have a windows 7 machine you can upgrade it to 10 for free Yeah, and then there are those people running xp still I was walking by a bank machine probably six months ago here in toronto And it had clearly done it's it's blue screen and it was crying for attention And I watched the the xp logo bouncing around the screen It's That's the stuff you need to capture on video eric I'll I'll try next time. I'm sure I'll be able to see again, but that's one of those times when you realize that you have a particular You know set of of knowledge that others don't as you're standing there laughing and other people are wondering Seems to me that either my last trip or the trip before my last up to the summit I happened to be watching an airline terminal Computer and that was running mt4 Yeah, so mt4 I I saw an nt machine. Yeah, like it was like a year ago Um, I was just going to make the comments. There are people that had that skill set to work with some of the technology It's I always joke about how um in the early 90s. I was working for eds eds medical So in northern california The eds was a big consulting company at the time and they're gone now, but um They uh, they tried to enlist me to become a cobalt programmer and I declined and And I had a new couple people that went and did that and went on to make a whole lot of money Around y2k and after that, but they've stayed very happily gainfully employed Um and made, you know, uh, I know on average 100 or 150 dollars per hour more than me Doing that in the financial sector very specialized There's a lot of fewer and fewer people that are doing that because they all retired and bought islands Uh, once they're alive Yeah, you say that and I just I not even a year ago working with insurance two insurance companies And they still have, you know, they still have their z-series. Yeah, and uh, it's all cobalt yep, um or rpg And uh, they still employ. I mean one of the companies had over 30 cobalt programmers and these are people that are our age That are making a lot of money Doing they're doing yeah, I worked for a company that one of those companies in the midwest They gave every incoming employee an it a cobalt test Still ran tons of stuff on jcl um Oh, yeah a frame Policy system mainframe based policy systems. It's And they hadn't upgraded in fact There were still people at the organization that referred to, um Everything was either on the mainframe or client server Yep, okay or open systems. Yeah, exactly System exactly exactly and I'll tell you another thing is that this company that I was working with was setting up a dr And they were working with never heard sun guard as a popular dr And they were and they got rid of sun guard and they were trying to come up with their own solution And uh, you know their own solution was going into a colo data center But uh, basically they had to shell out, um, you know seven figures for another z-series So they're actually putting money Into you know the iron they're still putting my money into big iron Yeah Wow So you are bought out of the art because close of our home to kind of our our world. There's uh, there's still it's amazing The number of organizations that have massive file share infrastructures that are out there But the same same reasons that they've gone and they've done built integrations all these customizations All this other stuff in the background It's not as simple as hey, we want to move to the cloud or we want to move over here like You know to to uh to roll out that solution if you have You know, everybody is relying on their z-drive to for this and there's automations in place that For major, you know workflows business systems Dependencies and integrations. Yeah Yeah And that was one of the biggest arguments against you know one drive when it came out on the client level one drive You know, they thought that was going to be hey, we can just switch everything over to one drive The problem is that you know one drive isn't that's not what it's made for number one But also azure files. So experience with azure files azure The folks at microsoft actually thought azure files was going to be the godsend for people who had shared drives And i'm telling you right now. It's not even it didn't make that impact whatsoever You know because I mean you can't you can't have that drive all users look for is a drive letter It's all they care about is a drive letter And they all know it as their h drive or their z drive or their whatever And so they can throw all over their mp3s and all their video files And everything that they're not work related up there. So you have literally gigs and terabytes of space that these users are using up Pst files. How you know your favorite, you know, you get a nice. Oh, yeah, you know Accessible with land bandwidth and latency. Exactly. Exactly. So Yeah, I mean that the mainframe I just it just blows my mind that they're the the industries are still investing So much money into those and so much money into the programming behind them You know, literally projects that take 10 years. They're talking 20 year project just to get off of a mainframe 20 years I mean IBM's got another 20 years where the cash coming in I don't know Yeah All right question number seven Steve asks Is it possible to have multiple presenters on the screen at the same time in a team's live event? Sure, they stand next to one another Right, it was a trick That's right, Eric. I got it All right, Sean As I'm shaking my head, no, I have to be interrupted with the another answer which actually works That's so upsetting Oh god grandma add that to the score, Eric. Come on It's also against Buckley. Yeah. No, Eric. You want to answer that though? The primary question they're asking besides Sean's joke answer, which is true But not realistic Yes, the answer is no, thank you That's is that is that actually true and the reason why I asked that Is because we're giving kind of an explanation because some folks were asking when we first set up teams for As some of the audience may not know is that we have a summit every year And this year we had our first virtual summit And we had about three or four thousand people from around the world And they use teams for that and it was a first exposure a lot of mvp had the teams and they were At that scale, right a lot of yeah at scale a lot of frustrations And one of the things we asked about is we would have two presenters on the screen at the same time During some of our sessions and we were like, how does that work, you know And they said it's the producer So when you're doing a live event you have a producer and the producer can show their screen which has just the two people on it So you can have Two presenters on the screen at the same time if the producer puts it out that way Right So that's you know and eric, I don't you know, you know a lot more about it than I do But that's what they explained to us on the microsoft side that they did so yeah, I mean technically that's correct Technically that's correct, but I don't think that's the answer to the person's question. I mean if they're talking about You know The capability exactly If two of us wanted to present at the same time could we do that? Whether it's on the screen whether it's The video of the presenter or what have you the answer right now is no at the same time going back to the mvp summit point I would say a few things one is That was what march april So early day. I mean what we look at today six seven months ago as Early days of covet early days of all the releases that are now public knowledge yes, so I wouldn't be surprised to see that particular feature because it's not the first time I've heard it I wouldn't be surprised to see that Become available. I would say in the next year. Well, it is a reason though why So many of the events that are coming on that you have the For those that folks that don't know it's in pilot currently, but there is a Microsoft community tenant That so microsoft is owns the governance of this managing this of course, but it's for user groups and Events to go in and create a space on a microsoft tenant And there's a I won't go into all the details of what's included within that But why a lot for a lot of these events that are starting to to come together We're using meetings rather than live events Live events natively the out-of-the-box capability today Is great with a single presenter and you're broadcasting something out like a keynote But when you want interaction what you want a panel like this Then you use the meetings capability To the point though around using obs like so right now people that are watching the live stream You're watching this on youtube you see the You know the the regular gallery view in that recording, but for the live stream you're seeing the together mode So just like I can you know, I can use it OBS I'm essentially sharing my desktop sharing the screen Um and whatever view that I piece together so I could actually in this because I'm sharing the entire Screen I can turn off the together mode. I can bring in and slide over that Uh, you know the the team's window and I can have other people in picture I can do a bunch of creative things I can be sharing slides while we're chatting as a panel in together mode over on the side I you know, I have a lot of options what I can go in and do because it's obs where it's a It's the open broadcast software is open source like running like owning your own tv station It's a bit finicky to go and set those things up, but you can create those views or those scenes However, you want to do those the layout so that is possible It gets very complicated very quickly though Well, does anyone know if if uh some of the competing products zoom whatnot can do that Can you have multiple? Yeah, so zoom you can't Right, um natively Um web x you can Uh, but web x as we all know is like You know the the prime, uh, you know the most expensive you can get you can also have Uh, what I found out on web x is we have one one customer Um that we use web x with and you can actually have a separate music channel Where you're actually yeah, it's an actual separate a separate feed Um, I can bring into a yeah Um, but uh, I don't know about go to meeting And if anybody else is using anything can you do it in google? What is that called google meet now or google? Whatever it's called Used to be hanging on this hangouts. Yeah Help me obs. You're my only hope Yeah, my only experience with with hangouts, um When it was a still a thing and and there were some events like the cloud 365 team Went and built customized hangouts so they could do that and have multiple presenters, but They built a custom coded solution on Top of hangouts so we would use hangouts just because you could you at one point It was the only platform you could use that would allow over like You know five or six video screens on at a time Right, you know all the other ones were only allowed like two or three And uh, what is it called now? It's not called good hangouts. It's called like meet or something To change the name of it I think it's google me But I would stay too because I can see that being something that They'll roll out Sooner than later Makes sense Yeah, google me Google me Well, obviously it was a massive branding win Yeah, it's it's not exactly up there in the top the top three in use that's for sure Yeah, apparently a branding person left microsoft want to work for google So uh next question debbie asks Any thoughts on why some items Uh end up in my inbox on my laptop But junk on my phone or vice versa where I delete them from one device and it does not delete from the other What kind of account is this? Yes An outlook account Yes, no, yes Op account an app account Yeah exchange I mean I could appreciate the fact that the junk filters put things in different places I see that here But as far as Deleting a message in one place and not having to delete the other that sounds like a pop account And none of this applies in a pop account. Yeah, lead lead. There's a little setting that says lead messages on server Answer yes always Yeah, so that's a that's a good point is so I like I have my outlook I was in fact last week was setting up for one of my kids Who was asking I want says I don't I hate having to open up multiple email accounts Like why are you doing it that way use outlook as your primary and map in the other ones and Have one location for all of your email And uh and so yeah, I so I was thinking about some of those policies you have those those options and Uh to where is that email coming from and go back and look at it fits through a pop Change the settings Yeah, the setting is you know leave on leave on server. So what it does is it brings the email into your pc But it leaves it on the server. So if your phone connects to your mailbox the phone says hey that mail's there I'm going to retrieve that mail And so now, you know, even though you delete it on your pc if it's cached It hasn't made it to the server the server still holding the mail your phone gets a mail That's where you're getting your disconnect During my recent system rebuild I Learned of another behavior with the outlook client at least with office 365 on the back end I have a pop account that Um has restricted send policies for smtp. Uh, I've got to come from a specific address to send um and I noticed sometimes when I set it up in the past it would work anywhere And other times it wouldn't because I wasn't on the specific segment with the specific address Well in looking at fiddler. I was seeing that my Pop and imap accounts were being brokered through office 365 through the exchange back end It wasn't going directly to that account And but that's not always the case And I wonder what the rules are around that If you it depends on how you set it up and if you don't believe me set up fiddler And watch your traffic go back and forth If you set up the account and you give it the address of your pop account It will attempt to broker that through the exchange back end But if you set it up manually it'll go direct To the pop account Well, I've never seen before I'll have to look at that one Yeah, it's just that easy folks It surprised the heck out of me, but then It made me think of all those times when I'm like, yeah Well, when I was at the conference I could get that mail and send that mail just fine without getting the bounced back at me because I'm not coming from the right place Well, the good news now is that there are no conferences. So you don't have to worry about that from prom solved who knew That the root of coveted was a bunch of uh email admins exchange admins trying to solve the problem It's all while there is these days. All right next All right. So the next one question nine comes from someone who has one of the coolest names ever Pablo Garfunkel come on He that's like a renaissance man name. I like I Okay, anyway, run it. This is a little bit longer one I run a team sales ops of 20 people providing sales support to a worldwide sales team of 250 reps I want to have a channel in teams or perhaps an app that gets added to each group's team That allows the rep to open a conversation thread with sales ops Like a live I need help type of thing similar to how intercom behaves I have no developers at my disposal but third-party licenses like intercom How can I accomplish this with organic office 365 features? Using teams and flow I cannot have just a public channel. So a lot of people is like, why can't you have a public channel? Imagine the noise of 250 plus the 20 people trying to maintain conversations in one place So any thoughts on how to address that? you've got 250 reps dealing with 20 people at headquarters You want to be able to open up essentially like a I need help like a ticketing system It's essentially isn't that what he's saying? He wants a ticketing system in teams in teams Well, if you think about it, you can add as an ad as an app Yep, you add it as an app or Again, I go back to my my love for IOT and flows Is the ability to have you know any message come across you can assign to a flow which goes into An app like service now and executes a ticket right And then you can have that person that rep of the team of 20 that can respond back via chat directly And that's a one-on-one with that person and you can have dozens of those chats open You can also have a bot that does the same thing. So You know having it and there's a bunch of bots out there people have created service now actually has their own bot I don't know if they make it for teams. They make it for slack And it allows, you know for instant interaction with tickets and with the with the support people Just by you know a bot asking questions and responding. That's it Yep And I have to imagine they have some kind of ticketing system In place that they're using if not You know, they they could go and create something and track all that inside of share point and interact with teams I'm sure I have tgt as as an integration with that I don't know I can look there's a number of them that are out there I mean that if you go out there and look and you know depending what they already have in place I'd be surprised if an organization of that size doesn't already have a ticketing system that they can go and leverage for this So just a quick just so you know just a quick search and under apps and teams service bot service test plus cloud You know user voice Jira if you've ever used jura for your ticketing. Those are all apps that are available directly in teams And I know you can get a jura instance for free. Yep can Yeah All right Pablo prom solved Well, except for the hard work of actually creating the thing, but yeah, we're just we're the idea guys All right, so I think we got time for one more question possibly to Jen's asked you used to be able to use the forms app with within a meeting chat And and apparently So I've not I wasn't using it in meeting chats Do you know if there's a way to get that back? The forms app I know you could do surveys Inside of a chat. I didn't know you could use form so Yeah, you used to be able to now when you do it It's a bit of an unknown now when you do it it actually just it sort of locks you out You get a little message. It says you can't do this, but it looks like you can create The the questions and answers that you want and then it doesn't allow you to actually publish it into the Into the meeting or into the into the conversation. I'm wondering if it's uh I mean on the back end, I don't know if it's a traceability issue. You know once the question's asked How it's recorded and what you can do with that data following is a bit of a question mark but The short answer is no, unfortunately. I don't have a an answer to when that's coming back, but Let's hope it is soon because it was a it was a good feature What's the difference with between that and the forms app and teams? That was the forms app It's still available and I mean I went out to my apps and I Yeah, it's available, but if you go and actually fill it out and say I think it's submit It will stop you That's which adds to the the level of murkiness because there's no actual response to it I mean while while waiting for that I mean you can still go create things out and forms and just provide the link and have people go outside of teams to use it So forms still works. Yeah, look, I mean to have everything in one interface like Of course, uh, you you want it there as part of that You know, you don't want people clicking between applications and leaving a meeting But then again with the pop-out meeting We're all reading email and doing other stuff while this is going on anyway, so I'm sorry christian I was doing something else. What are you saying that? I just got that this morning. Yeah Well, I just concluded my game of solitaire. So I'm I'm 100 focused. Did you lose again? Of course Yeah Let's give up Consistency is very important there. Yep or moose wiggle Well, here. So here's the the real last one here Susan asks. I actually I don't know the question. I didn't research this one I'm interested to know if you guys know the answer Susan asked does anyone know if I can see the list of praise or badges that someone has received in teams And where is that stored? I went looking for this one and After five or ten minutes could not come up with what was stored. It shows up in delve So I'm assuming it's in SharePoint somewhere. Is there a list in SharePoint? Is it in the exchange side though? Is it in exchange? Maybe If I had a nickel for every time I heard the phrase or said the phrase it's in SharePoint somewhere I can share it with all of you because we'd all be retired. Yeah I'd have multiple nickels But the gamification shows up in doubt. I mean and I don't know if it's Gamification from not only teams because you used to be able to get gamification from One other app would give you the Trying to remember You can get them on tech community, but Yeah, but no, this is in 365 Yeah, I mean yammer has that stuff. Yeah, that was it. Yeah Yeah Teams has it just doesn't have a very When when teams was launched four years ago three and a half years, whatever it is now. I don't know time doesn't matter anymore Um Back in that parallel universe when teams launched and there was some talk around some of the gamification Uh capabilities and I think that I I expected some people expected a bit more of The strengths of the gamification over in yammer to kind of merge and come over Um, but that's why I like this this could be another piece of homework if somebody wants it to go find out where this is I'm trying to understand what the purpose would be Why would you need to know what badges and things that other people have? Well, if you're a manager if you want to go in and track that stuff I'll go and yeah, usually usually that's given out by so if I'm in a If I'm in a tenant that doesn't belong to me and they gave me gamification. I'm not going to show up in my tenant It's not going to show up in it in anywhere, you know, it only shows up in the tenant that I'm in So you wouldn't carry it wouldn't bring you wouldn't be able to see it I I suspect this is within the context of a single tenant. Yeah, that would be an assumption too. I I get that point I agree And I wouldn't expect to go in as a guest and be able to to to see that You know who's received badges within that that tenant um There's a whole another question of you know what you see from guests and if you apply badges and what's viewable by the manager But where all that stuff sits who can see it? Whether that's shared out I mean because my next question is like if this is if susan's an end user wanting to be able to go and see this And I don't know the answer to but is the manager have the ability to go and create a leaderboard and publicly Like publish that information. Is there a limitation on that or is it not publishable information? So I'll I'll take that one. I'll go take a look and and try to come back with the resume So Yeah, I'm interested to find the answer I will I will do that one. Yes Wow all right Because you know mike organizing this stuff and running it and live streaming and ending the video and posting it It's not enough. I'm sitting on the easy street. I got a new floor I was waiting for something like that. I know I was I was saying that knowing that uh, yeah, that was check with our friends at uh at tigraph I wouldn't be surprised if they had the insides there. Yeah These are um, uh the stuff to interact with badges is on Github And so wherever the takeoff point is for storage. I'm sure you're going to find in a github project If you want to purpose the code Well, I'll I'll do a little more digging. I'll I'll try and have that for uh tonight's session for those that are watching If you are interested if you like the format, we're going to be back at 6 p.m. Pacific. Well, not eric Now he's got to get his one of these I keep 12 to 14 hours of beauty sleep every night I'm gonna hop in and surprise Yeah, you keep saying that But uh, thanks everybody for for uh for joining and uh, and for again, if this is your first time watching this thing So the uh, you can go out and you can find all of our past episodes. Didn't mention this is episode 25 The first half of the 25 We've been doing this for 25 weeks now Yay, covid Wrong with us But I publish things these out to my blog at buckleyplanet.com As well as they're all out on youtube So I my commitment is i'm trying to get them out same day. So late tonight on this holiday Here in the u.s. I will still take the time to publish it and and push it out there Um, the the joys of not having small children around and being an empty nester I've got time for stuff like this on a monday night Anyway, but uh, thanks gentlemen and thanks for everybody that's watching uh online I'm gonna hit pause on the stream. Can you guys stick around for a minute for a brief discussion? All right. Thanks Hey, let me turn off the live stream now It's almost becoming an involuntary reflex for me. Yeah Well, I just I would have done it next is I'm refreshing my screen over here to get the make sure the Let me share it out. So live stream is going Going going gone Yeah, I've got like 50 tabs open from my homework Careful it might be sucking all the memory out of your box. Yeah, I know. No, I probably am. Uh, so let me share this out Especially with teams Share that there and there That tony redmond article on teams and memory consumption was pretty good apparently it's built on same kind of engine that chromium-based browsers are And so a lot of it's uh that memory goes to caching and it's supposed to be it's like sequel server Which grabs like most of your available ram and then releases it as necessary But you've got that going on with your system So yeah, that makes sense So it makes me feel uncomfortable. My system is all bogged down Yeah, like you gotta release something. I I I do What a way to start This is the follow-up. Yeah, uh, yeah, so this is the microsoft community office hours and myself shaw mcdonough howl hostetler and I don't know if we'll have mic join us this evening, but That's all right Uh, so we do have some stuff. So we're if you have questions Feel free to post them in the uh the live stream. So we're in a couple locations out on facebook Uh, and uh, we'll try to address those. I did have the homework. Um, and it's not done I'm waiting for responses back, but I'll tell you I dug through and read about 20 different articles Most of which are still open Help people what the uh Yeah, researching. Um, so there was a question about whether uh, uh, in fact, I was gonna go and open up the question here exactly Um It was about um the praise features in teams Uh, where is it? Here it is. So susan had asked Does anyone know if we can see a list of the praise or badges someone has received in teams? And where is this stored? so What I discovered is that there are about a half dozen praise related reporting analytics requests in user voice Uh, a couple of them Yeah, so so thank you for not answering the the need and having it something out there microsoft. No, it's uh, Let me so you find it So, um, yeah, so here's three See where is it? Where is it? Thought I had them open I must have uh, must have closed them down again. Okay. Here. Here's one of them So turning praise into trackable badge app um custom praise images, which is actually Something that you can go out there and do um Make the praise badges displayable as part of a person's profile to display on the banner Um, there's there's just a bunch of them like that around the praise capabilities So so there is the ability now and there's an article that's out on Docs and let me grab it And it's called manage your apps in oh like that's not it There is manage the praise app in the microsoft teams admin center Which kind of walks you through it says how you could go and you can use the out of the box Uh Images there and give people praise There's the link to that article there and let me post it over in Facebook as well There it is um so you can uh You could go in and modify those icons and so you can customize those icons and it's a multi step process It's not it's out of the box But you're essentially go and set up a a gallery In share point to be able to go in there and and uh, you know add these items in it Create custom badges You change the color of each of them the names around it the imagery Um, it gives you some best practices on creating custom badges things like that in the article um And so it's links to each of the ones that are out there out of the box However, what it doesn't answer is well, then where is that data actually stored? Well, if you're going to go and create Um, let me see read here. Where is it? Uh, so if you actually go in and create this At this catalog image catalog out through a share point then you can have the data and you're going to be able to track uh, you know some Aspects of it through in usage of those apps through that method But there's nothing that's out of the box. You'd have to go and build something to track that as I mentioned in this morning session because we're talking about Um giving praise and tracking praise activities within the threaded discussions within channels That's the exchange workload where that activity is happening So I have to believe and I've not found any Articles out there yet any guidance on this, but that it's it's traceable. It's it's quantifiable Through the you know the exchange workload. I did reach out as we talked about to ed and john at tigraph Since they are the the kind of the experts on all things Metrics analytics out of microsoft 365 especially all the social tools I have to believe that they have this no inside and out and probably already have it built into their tooling in fact I'm confident that they do already have that within their tooling because they are tracking similar capability over in yammer And and so they have been for years Tell me that at least one of them said to you badges. We don't need no stinking badges Nobody said that but thank you I know Of course, I do the I do the weird owl yankovic version of that badgers Badgers, we don't need no stinking badgers Yeah, well, you can imagine how much it was how much fun it was around here the uh, the tucson high mascot is the badger and Friday nights was often The guy running the camera controls in For for the 10 o'clock newscast and there was two of us that they're one money the switcher me on the cameras and Every time a Tucson high score would come up. We did that very exact routine badgers We don't even know stinking badgers. Sounds like a college drinking game. Oh, yeah Well, it was it was kind of cool. Unfortunately that that fellow passed away about a couple months ago. I'm sad Well, his name was paul bean. So Paul bean I was gonna make another badger comment, okay, of course, I just put a sour patch kid at my mouth and Salivating everywhere out there My first trip What i'm gonna give myself the covid come on. Sean. No, you're gonna just get everything all sticky You know that was so I don't get anything sticky. That's why I like what you think Yeah, so anyway, this works my first trip over to scotland and I was over visiting my good friend So mike watson as you know, um And we're driving we did it. We I'm trying to remember where that first trip was I think we were going to Uh, that the the castle where they were we were going over to the golf course and the beach where uh in Uh, crap. I just my mind went blank of the the the running movie from the early 80s It's a fire chariot's a fire the beach where they are running on the beach at the beginning of chariot's a fire We're going over to that. There was some like dummy in the chain mail That's head and you said Sean It's still posted That's awesome. Anyway, so we were going over to whatever that famous that that location. There's a Yeah, the the golf course and there's a graveyard and the castle ruins and stuff over there My point on the way there We're driving along and there's a sign with a big red triangle and it says Badgers with an exclamation So I'm like is that a warning? Is it a statement of fact? It was just an exclamation of badgers, you know, like Somebody tell me what that sign means. It was I I just thought it meant like badgers Yeah, anyway, all right Uh We never saw a badger while we were driving around scotland, but Yeah, it was apparently it's enough of a problem that they had to create a sign to Point out that they they're there. They're loud and proud All right, okay, so Uh, that was my uh, I'm still ongoing homework around the praise um And so, uh, you'll actually have a follow-up with uh the tigraph guys tomorrow I've got another call So I'll bring that up and I might have and I'll put it into a blog post because I'm I'm interested to know what data is captured where it is How it can be captured if it can be captured What's out of the box? What can be done because I think that where where things and I need to go explore what other uh user voice features around that are because I think part of the question that I think That I interpret Susan wants there is that anybody can go in and see like a leaderboard Like a leaderboard capability of so, you know, one I would say a manager wants to be able to go in and look at For all of my direct reports or my project team, whatever it is I want to be able to see the tally of the different badges that have been handed out the ones that we have approved as an organization but You want to you do that kind of stuff. It's nice. You see it But it it's uh to really start you Utilizing that the gamification capabilities and the praise features You need to be able to tally those things now having said that We're talking that's the out of the box praise app in teams There are third-party Gamification tools that are out there praise tools, which will then will provide Yeah, and I don't know what's free or what's paid. I've not done any in-depth research on that I'll go take a look and find some of them But that generally a third-party app will provide the metrics around that because that's An important aspect of that gamification is to have that leaderboard have that tracking so Partial response on my homework. There we have it. I still haven't done the anyone haven't had time today My other homework is to do the research on the free teams app Yeah, I'll I'll get to it eventually Don't rush me What is that? That's right. That yeah, that was the trip So I know it's difficult to see for those that are watching here. I'll let me click on it Oh gosh, oh it's like disappeared never mind. All right Yeah Yeah, it would it'd be it's good to share Sean. Come on Yeah, anyway. Yeah, obviously you confused Watson with it Yeah, so Uh, all right any other homework from this morning? Was it just me? It was just you. Okay You're long overdue. All right, and we uh, so we talked about the forms app Oh here we are so the next question comes from Someone named Christian not me So confusing when we have questions with people with the same names Um So this is can you help me? I would like to this number 12 by the way gents Yeah, I would like to make recordings and teams But I don't want my video to appear in the recording just everyone else's video I do want my video to be on during the call. I don't want to appear in the recording Is there a way to do this? Um, I don't know Christian. You're the expert at this Yeah, yeah, clearly not but Yeah, so out of the box the answer is uh, no, there is not a way of doing that I what we did talk about this morning about wanting to do some other advanced video features And what you have to use is a third party an external Application to record to capture the feeds coming in and and display that Christian needs a producer That's right. So you essentially you need a producer to go and put that together And run it through something like obs which is the open broadcast software uh open source software that i'm utilizing and i'm utilizing the What is it? I always forget the name of this. It's the uh stream labs flavor of obs because they've streamlined Hence the name stream labs streamlined via stream labs um And uh, yeah, you need to have this third party application to be able to capture that and some of the um And shan seems to be frozen in time there Oh Yep Something happened to him. Yeah, so unprofessional Ah, I thought they had been there. Yeah We all have That's I don't know if you hear it the background or not, but that that's how I fixed it by It issues with my my little surface here Uh, not wanting to do full fledged teams meetings with cameras video and stuff. It's uh, it's it's Oh, like it's not going to show up not with your background on Oh, well, let me uh, let me uh Okay, so little fan. I know is that walmart. Yes. I just stick it behind on the back end and Lord behold I can make it through a whole meeting without freezing. I'm delighted. Nice Is that what it is it's just overheating back there? Yeah, the surfaces have got a thermal Throttling feature to them and when they get hot they slow down And in my case was getting thermal feature. Yes Yes All right, uh, let's jump in so yeah, so the well I think we've answered that So so when when you're using obs one of these third party, uh, you know applications you can go in there and set up your various scenes Um, you can take the video content. You can arrange it however you want to look Uh, if you're taking uh, you know the like with the ndi capability that Teams has now if that's enabled for your organization, which essentially allows you to pull in Each of the video feeds of the participants as a separate feed You can then go set up your scenes in a way where you exclude yourself from what is being captured Um, I don't have that set up to be able to to demonstrate that In my view as you can see right here. You see howl's giant head and i'm little Down there in the stream Uh, if there were enough of us we'd be in together mode Um, yeah, does it doesn't make a difference with with only two of us on here But um, you know, so that's that's just uh, that's straight out of this ctv folks Yeah, i'm i'm a little in picture for those that are watching recording on youtube It's gonna show us side by side when shan comes back It'll split us up and you know the gallery mode Um, but that's the way that you can go in and do that it's a It's a little more involved than hey in 30 minutes. Can I get set up? The answer will be No, you cannot in 30 minutes set up. It's not out of the box. It takes some configuration some time to set up Thanks for rejoining us. Yeah, my computer decided to put me in time out. So yeah, well it's about time Uh, let's see So that's recordings and teams that christian was asking about Um using obs. All right, so question 13 kev asked a question Uh, yesterday, I've got an update for my office 365 current channel And suddenly I lost the option New meeting and calling experience in microsoft teams, which was active and since then I didn't get it back I've already de-installed teams or deleted the cache today. I also de-installed office 365 and reinstalled it I really don't get Get it what happened someone else with the same issue I want my new meeting and calling experience back We want it back for trail That's like a trail that's on the back end That's uh, that's a focus to microsoft the thing of it is is teams is not part of Your microsoft 365 update that takes care of Pretty much everything but teams Teams is it's don't little entity it gets updated by itself And features coming and going is certainly something I've experienced. So yeah so Here's a chance you could have lost his license Uh And I didn't have a problem getting back into it and everything else there it just be weird that He'd lose like that feature I don't know That that that's not something that's premium that he would be downgraded in the service and you get some other notification No, I mean I was just about to say that you know with like the together mode in the gallery view the the larger gallery view I had that used it. Um, so you set it in your own view like if we had One or two more people I'd be able to go in for the live stream and change this to together mode Well, I had it for several days or a week and we did an episode with together mode And then the next week the episode I went in there and it was gone the option was gone the ellipse So to to howl's point It wasn't something we did or that I did it was something. Oh, it was something you did. Well, well, that's That's a sub plot But yeah, the primary story is that agreeing with how That it's a it's a service issue And something that microsoft did they were I know rolling back some piece and it It on on my tenant It tweaked something temporarily. I don't know Yeah, that's that pretty much branches my experience. I had things there I was using it went away and it well, okay. Go turn it back. Wait a minute. Where'd it go? Yeah, so that's one that so what's the answer to that? I mean just time heals everything Time returns all features Um I would put in a service ticket. I mean just to get clarity on that but um, yeah But that's that's another good point. So one, you know, if a day later it's still it's it's missing um Open up a ticket The other thing would be I mean does it hurt to go on and just it's kind of like looking at permissions Did permissions change in share point suddenly? I lose the capability to do something 99 out of 10 times. It's a permissions issue in share point Did in so my experience with Teams has been when there's a loss of capability that Then an admin made a change a lot licensing change So that it that could Cause some other problems. I don't think that's the case here But you can always go and look just to ensure that your your license didn't get changed And one other thing about that Uh, if that is a service related issue, you need to close and restart teams a couple of times Uh, that's the way it works with outlet through if they goof That's we'll let that innocence that I told you about a few back weeks back where they made a service change An outlook which is good to come up and go away That they fixed the service change but people had to stop and restart outlook a couple of times for this For the client to pick up the service change This kind of is the same thing the teams does and the point that I'm making with that is that Teams you don't just click the little x at the corner and expect it to go away. It's you've got to No, wait, you do just click on it and expect it to go away That's how it happens. Yeah, just okay semantics being what they are But seriously You have to go in and make sure that it is completely gone from your from your System frame and you might you might also want to just just a good measure make sure that there's nothing lingering around with under And um, oh gosh, and I'm going to forget the name of that now. They you know task manager. There we go Yeah, just just to be sure and you may have to do a stop and restart a couple of times for that That service to pick back up and that's presuming and I think it's a pretty reasonable presumption that that that was a service issue yet agreed Yeah, so As they roll stuff out. They don't do it in the block. They do it turn it by turn at this region that region They feel it out do things see who complains. It's right. Well, that's what you do, but that's how it's done It's real systematic. Yeah, your your admin also needs to go in and and make sure that there's not some known issue There's some other outage on a service. Yeah, I mean There there could be a number of things going on That's why I said time heals that that problem for me with together mode It came back. It was like three or four days. It was gone. I don't know what the deal was I had the other night. I was trying to figure out what was wrong without look I go in service Dashboard and I've got like five services that are degraded Right, and I'm only experiencing problems with one. I'm like, wow, I'm thinking I'm getting screwed, but I'm getting off lucky Only one out of five so yep Well, it's important to just be be aware of this this was a hard transition for a lot of organizations of moving to the cloud and where you know, like, uh, you know in teams Like SharePoint online where you are There is no more There is no Do I yell at Yeah, there's no admin overall a farm admin, you know, you're you're just at that site collection Like that's it. So you are uh, you were also subservient to the the microsoft gods what they want to do And it took some time before they could convince people on either side of them in the management chain that they Were no longer a factor in the online running of things. Well, who do I yell at? It was a very common question, you know, what's my next escalation point? You go to microsoft Well, I don't like that and get out of the cloud That's your option Hey, there's uh, there's a lot of reasons that organizations have You know for having hybrid solutions And so there was there's a reason why a number of organizations were Did kind of a graduated move into the cloud and exchange was often the leading workload The most mature to move over in the cloud Um, doesn't have a lot of the complexities of of like a portal of SharePoint Um, but teams is a 100 cloud based Solution so there is no on-prem option You like it Or you don't use it Going back to those Skype servers Yes Uh, let's see if you are watching the live stream if you do have any questions you'd like us to uh attempt to address Can't promise that well, we will attempt But you have to pay extra for us to do it seriously This is one of my favorite responses So we may not know the answer to your problem, but we admire the problem And we will have fun with it. I don't know the answer, but good for you Uh, all right, let's see. Um, David Wilkinson Yeah, David number 14. So got a question We are in full flow now of getting the full company onto microsoft teams as part of the process We are turning on each user As and when their department and team go live within their team or with their team We are currently going through each member and manually enabling the team's license for them Is there a power shell command and accompanying a csv file that could make this a far easier process for us and quicker? Oh, this is going to be my homework, isn't it? I've actually I've been like that just answered as to that sir. I think a few weeks ago. What is it not? Licensing was actually the first place that I got in on the Power shell out in the cloud People were trying to allocate licenses and things. It's a very common request um Yeah, this this we kind of talked about this this morning too I think some of these requests of how do I automate some of these capabilities? Yeah, I do the globally. I seem to recall that it came up I don't recall how it was addressed or if it was addressed by us But well, let me take this one So david All right, david, I'll see if I can find an old script and adapt it but Licensing is you're right david. It is a very common request and there are plenty of everybody Who spends any time in the cloud has at least one or two scripts that end up getting adapted to do the Enabling of licensing or adding In a lot of cases the you know, they'll actually do it Smart in smart fashion, you know, somebody's already got a license that covers the Desired workload. You won't add another one to them so as to you know, minimize the number of licenses You're deploying and all those things, but we'll put something together and see what comes out next week All right Yeah, and that by the way, so we'll our next time for the If david happens to be listening in that's Or watches the recording. So we'll be back at 8 a.m. Pacific on monday the what is the date 14 14? All right, number 15 Sheila As how can I create one group calendar so that my team has access to document when they are off? This is different than a shared event Yeah, so you want a group calendar? for vacation or or personal time Put it in SharePoint. You can put it in out or exchange Um, if you put it in SharePoint, you can also connect your Outlook client to it and it'll outlook or excuse me Outlook will treat it like a standard exchange calendar even though it's based in SharePoint So you can make changes in either location So it's kind of up to you. There's different ways to do it Is there a calendar option in the new list app? Is one of the templates a calendar? I don't know. I haven't looked Sad to say but I have not looked at the list app Because I know the teams that I mean the team's calendar and what comes with a You know team that's like that's not the place to go and do it. You want to create something separate specifically for this purpose I mean this this is a solution which uh I mean going back and I might even have a book on the shelf You know back in the 2010 era where it was a common request for SharePoint to go and build something like this And that way you can have a form you can have an approval process on it An info path form. Yes High quality Yeah, so there are you know, there are a number of options, but unfortunately teams natively is not the place for it Yeah, and I would be surprised if there wasn't a A teams calendar app out there some third-party app that's available that could also be utilized for this purpose I'm sure there's more than one Yeah, at its simplest Shay like I would just go into uh SharePoint behind the scenes and Add a calendar and permission it the way you want And then surface that in teams And like I said, um if you're in SharePoint you can do the connect to outlook thing where your client Outlook client will be able to Work with the calendar and you can make direct changes within the outlook client And those will be reflected out in the SharePoint calendar and vice versa people make change I mean, this is what my wife and I do to stay abreast of events with each other Sad to say but yes, that's what kind of got us into the SharePoint realm was to share a calendar Love by SharePoint Yeah, just did a quick search just in what I have available. I just the word calendar There's the calendar bot the verto calendar the chronofo chronofo Chronofi, I don't know and then there's also the next set group calendar I'm so you've got a number of options You can go in the search on more apps and and find some of these things which are already available in the store So they're accessible through you got to make sure that you go go look for it Make sure it's uh, you know approved you can do a search out online if you're not finding what you're looking for Do you kind of a broader do a google search? As Sean said, there's probably many Caledars out there that includes some of the automations that you're you're looking for Otherwise, you know, you can go and build exactly what you're talking about But takes a little more effort to go and build that within SharePoint Yeah, but very little I know but More than zero development aided more than zero. Yes All right, uh Christian, what is this your namesake? I I think the guy's got It's still not as cool of a name as uh earlier today Pablo garfunkel. Yeah, that name rocks Yeah So christian says uh, hey folks, please help. What's the cheapest version of microsoft 365? That will allow me to record teams calls with people from outside of my organization. So guests Can it be done with the microsoft 365 business basic plan? I think that's a d3 If you have teams if you're not free didn't did we have uh, you know another question that was similar and didn't we figure out that it was anything the free version of teams allows you to go in and capture or I think we figured out that the free version of teams is merely use of the team's client Is what we concluded I can always add this attach this to the part b of that homework I have around the free teams version pot did Not like hot shots the movie. Yeah, I imagine if you just look through service details The comparison matrix you'll find it somewhere Just taking a quick note there. Yeah, there's uh, yeah, I mean increasingly uh, you know, I find myself going and searching for those Uh comparisons out on docs at the microsoft.com For a number of things just to look side by side like I I don't know. I'm not an expert in Licensing I mean you need a phd to be an expert in Licensing of anything microsoft Yeah, that is But going into in comparison skew comparison On any given day stuff changes. Like I don't know I have to go in and look constantly Yeah True story. Yeah true story fact All right question 17. Um murko asks I I plan to migrate from sharepoint 2013 to sharepoint online line with SPMT Sharepoint migration toolkit. Yep How handle this in scenario the page UI change from classic to modern Grammar matters For listed libraries, this is not the issue but for sites Is there an option to change the UI afterwards from sharepoint online sites with classic template? No, you essentially need to So murko you can bring libraries and lists over as you know and give them the modern experience But if you want the modern experience On a site you're gonna have to start with one of the modern sites Whether it's a team site modern team site or the communication site Um, you can later swap insights, but they will be different in Constitution or what they've got under the hood So unless you guys know of a different way to do that Sharepoint question. I knew you'd be talking for a while. I ate some Yeah, sour patch kids I'm good for a few of them, I guess. Yeah Yeah, that's a that's a tough one People want me, you know It ends up you just end up doing a a different migration instead of bringing content over later You can get those lists and libraries in as phase one and then work on the sites That is creating new sites and adapting them to the purpose of the classic site you have And phase those classic sites out So Microsoft doing anything to kind of speed up the move from the classic to the modern Well, besides the root site swap um I know that part of the performance stuff I know I mentioned this before but um They want to make sure that anything you're you're swapping is not going to start to degrade service So they're they're trying to provide as many tools and Stuff that is good guidance and good advice baked into the platform in a way that you don't have to as an admin Manually implement that or even be aware of it um, so there's a lot going on under the hood and evolving Kind of under the hood that we're all going to benefit from But it's just not high-profile stuff at least at this point Yeah, I seem to recall it like reading something a few weeks back Um about this but you know every once in a while you'll have an article where you know somebody in microsoft is Just encouraging people to Kind of Make sure it's part of their strategy if they still have any Remaining sites to move that across because that was I mean initially it was that was the big big push saying hey look Do it at your own speed as it makes sense move things across But when there's no imperative, you're not there's no push to go towards something People just can figure out. Ah, yeah I can just just juggle between have some of the modern and some of the classic and You know, I know that they want to it's kind of like well, how long did it take or are there still people in the old b-posts? The dedication There probably are just like there's still people running 2003 portal servers Right, right. So it's There's there's maybe at most maybe a couple dozen customers that are still on b-posts I know it's come down when I was I saw Dave walsh in In ireland at the european share point conference and Dave walsh was my was my old gm. So when I worked at microsoft 15 years ago Not quite 15 years ago, but you know, so he's the gm who hired me, but he I asked him about it when I saw him It was like I said, you know running into people from the teams that I'm interested Are there still any of those clients out there? And he's like, yeah, there's still we've gotten most of them off the platform and moved them over into the cloud But there were still a number of large Customers that had very complex environments that were still on that dedicated platform so They were for all intents and purposes were in the cloud However, it was it's basically like they they were paying microsoft to be their outsourced it organization for all of And Yeah, it's a private cloud dedicated cloud. Yeah Anyway, yeah, so yeah, I I I agree with you. I think there's I'm sure there's still a few out there Uh, and then you asked the right people and though does grumble Which you can accept as an affirmation that you're on Yes Will ask the question presenters on live events ask me if there's any way for them to see themselves while presenting You have a mirror right by your monitor Problem solved Oh, the simplest thing that you do there is just whip up another laptop or something else on the screen log yourself in as a As a viewer and watch yourself Of course, the only thing that you might have to deal there would be that would be That goes that goes that goes Well, you mute it. Yeah, you turn it off. Yeah, you turn off the mic If you know to do that, yeah, right Uh, yeah, but that that was my first thought as well It's just have like I've got my my desktop my surface pro over here and and so I've done that where I've uh If if you have a producer so separately Where you're, you know logged in doing things and can kind of monitor if you're it's a bit much to have yet Another screen with something else to look at if you're running everything yourself But yeah, that would be the simplest way of doing that Well, it's an old broadcasting trick every every News show that you ever see there's there are monitors buried down on those desks So that all the news people can see exactly what they're doing. Oh, yeah There's the other way you can also open up in cognito. So another browser window and and be logged. Yeah, yeah so Yeah, I use ram box Uh, and so I have rather than having multiple browser windows open. I have Rambox tabs that have logins to a number of guest networks And uh, so I've used it for that way as well That open browser tabs in the background, but Yeah, right, which is the same thing, but it's a it's a permanent. It's yeah, it permanently opens up to each of my tabs and right Wonder if they've considered the other you can teleprompter feed feature for people doing the presenting Yeah, I wonder if that's out there. There's your million dollar suggestion now How you should take some homework and go research to see if that's something out there. Maybe it's a user voice already Yeah, well, you never know. I'll look yeah Uh, let's see manpreet says, uh, can anyone else apart from organizer? Download attendance report in microsoft teams meeting if yes, how's that possible? It's not Nope If you want a report organize the meeting yeah, that's uh You know, wow, can can I as an attendee get the contact information for everybody that was in the Webinar that I was participating in no no you cannot thank you for asking yes We certainly have a draw for many many more marketers during our webinars. Yeah, I mean it's it's uh You know download an attendance report. No, but what you can do when we're talking about meetings versus a live event um no as a for the for the meeting you can at any time go into the people tab and Drag and drop the list of names of everybody that's in there. I mean there's in a meeting where you're in a trusted environment, uh, where You know, you've been approved in with everybody else there You can see those other profiles those that are not guests and are logged in as anonymous if it's allowed And then capture all their information now whether they're Um, you know, they were actively participating or what would have you like there's no other additional data I would just be their names and whatever contact information share shows Like if I go in right here, so I show participant here Click on the top so the live stream you can see it and see there's no email There's other people that have wow those people who declined this meeting this evening are not responded Wow Yeah, don't be a hater Oh I can hate if I want to shine haters gonna hate. Yep um All right, and the last question that I had organized them all uh, and and again So no other questions that were asked out in the stream um Micar Micar Um asks we are seeing users who reports issues with selecting audio devices In the windows team map, they're unable to select any audio devices both speaker and microphone are empty In the window window setting both speaker and microphone work properly and teams web also works. Okay Reinstalling the app does not resolve the issue anyone here who's had to deal with this issue seen strange things With uh selecting if you just add a devices It might not appear very quickly or we've talked about before. I know numerous times if you've got other applications that do uh communications and grab um your input sources they may not uh respond, but typically they will show up. They just won't be selectable I've not seen situations where they just don't show up. Do you guys get that? Uh, huh? Huh Here's where that happens When you are logged in as a guest into a guest network. Oh really you can see differences between those. Yep And so There are differences between when you're logged in as a guest into a network versus your home network And some of those options. I don't know why that would be the the case But I just know that I was struggling to uh to go in and make changes and uh somebody mentioned that to me and I I logged out of that session logged into my collab talk tenant And changed it changed it and went back in and was able to get back in Huh That's good to know. I I wasn't aware of that at all. That was a while back Um like six months ago. So that's like a lifetime ago. It was earlier this year I've had it fail to pick up the uh Difference between the built-in speakers and microphone and the headset mic And and the earbuds from time to time. It plugs up again, and it it doesn't follow Oh, and I've also had occasion where I plugged the headphones in unplugged them in it and it didn't follow backwards Yeah, it it won't Keep real-time data on device enumeration Well as we've talked about often Plug and play the days of plug and play are dead Plug and pray. Yeah But to that point it's it's um team seems to be Hyper sensitive to any changes to audio Any audio and video cameras as well any devices? So if you switch out of teams over to another application or through a browser and do something your live stream and facebook or Or record something in obs or using camtasia or whatever Come back into teams. You have to always check your audio and video It's like we'll never get rid of these like can everybody hear me. Is it can you see my screen? Like that That's always gonna happen. It's always gonna happen Uh and until there's plug and play and when you know that hey, I can set it globally It is a move No matter what application I mean, I I always use the same mic the same camera and yet Both of my giant monitors Have speakers built in have microphones built in And occasionally I never select them And it will jump over to one of them So and gremlins i'm pretty sure it's gremlins Device numeration might be the only thing responsive at the time You say plug and play is is dead I am just Let's put it this way I do not want to go back to the day of manually sorting through all the interrupts that I allocate to my devices Knowing that you shouldn't put anything on irq 7 and all sorts of stuff like that And if you're that old So you so you think that uh, you know user error could play into this somehow. Is that what you're saying? Sean? Oh, no, no, I'd never suggest such a silly thing We're talking crazy now christian. I know it's crazy talk All right. Well, that's the end of the the questions that we have here Um, we've got a couple folks that are watching on live stream. If you've got any questions Go ahead and post them. We'll try and address them. Anything else that's come up today That sounds promising With windows and a share point in your office Yeah The uh Um So i'm looking forward to this week I've got a conversation with an mvp. We're talking about So i've got a series that i'm going to be doing with With mario trenton another mvp Around project and all of the the nuances all the stuff that's happening Differences between planner and project online project desktop and azure dev ops And and moving in between those those things and What suggestions what things are on the roadmap to be able to communicate between from to do with the very much end user And planner application for an individual end user small teams all the way up to the complex project plans and In dev ops, which is more on the scm the the software configuration management side so source code management And uh, you know issue tracking there for software teams um There there is an effort to go and bridge Some of the sharing of tasks across those things and I don't know to what degree i'm going to be learning a lot I'm excited to find out more about it, but so i'm Yeah, good. I think kicking that series off recording some stuff I'm not sure when we'll it'll go live, but later this month some stuff will go live from that It'll be interesting. Yeah, so that it'll be interesting I mean, you know with team foundation server we Granted tfs doesn't exist as such really much anymore, but we had share point integrated in that you would You know try and resolve all code check-ins to items In issues and you know, there was something of a workflow there I'd be interested to see how much further that's evolved since then because that was quite some time ago Yeah, well that was the evolution. It was what tfs to visual studio online And uh azure dev ops is kind of the uh error parent So Yeah, it i'm going to get kind of a history lesson. I mean i'm excited to find out kind of what happened So i i left that space. That's where I started my career was in the project portfolio management side of things and Kind of you know that moved over to knowledge of information management systems and Collaboration technology, so i'm excited to find out what happened site. I have the 25 year ago version that's still in my head Well, i'm glad you didn't finish that off with and now i'm going back there for my career to die What are you talking about there? It's still it's a noble profession no washers Aren't we talking about cobalt programmers this morning, but I was just thinking I T crowd doing second. I'm not a window washer Sees his old cult. Yeah, anyway, all right, I tell people my glorified sandwich fetcher That's my team contribution subway run Also, you're a t-shirt model that needs to be on your resume shon and i'm dead sexy Get my belly All right, yeah anything else go we got another five and a half six minutes No other questions coming through over there You know, I have to say it's been several weeks Since we had A true dead spot where we didn't have questions or had some stuff on there. So this is uh You know some it's good to have some us time Well, yeah, well, you did omit your obligatory five minutes of uh going on about riz needing his sleep So yeah, that's our gap. I think it's less funny when he's on and for us to Think it was a difficult time, but yeah, um, yeah anything else going on interesting this week any uh there's um You know one thing that I was noticing my calendar con three Is that this week? Yeah Yes, indeed. I got a session airing on thursday And i'm sure you've got at least one airing at some point christian. I'm not no i'm not doing this one No, I had too much going on Wow, how about you how next one? nope I'll be watching so those that are watching shon. What is global con three? Uh global con three is an event put on by the collab 365 guys mark jones over in the uk um Obviously, they've done global cons two of them prior to this and he's done all sorts of other events. They are Sean there have been global con one and two revelation, I know it's so amazing. Yeah, but um, I'll post the link here. Yeah and um He's got a number of different ways you can get in You can do the free thing if you want, you know premium access to premium content for Quite some time to come. There's that sort of option. They really do provide some value ads on top of it um, but the conference itself goes tomorrow through friday, I believe um With many sessions and many different folks if you go out to you know, just search for global con three You'll hit it. Um tune in when you want. Just make sure you you got to register to get the code to actually um participate as a viewer, but like I said, I think you can do that for free and Yeah, that's part of it's free and you can watch all the sessions for free. It's just after I don't know whether it's 30 days or something like that if you don't have the paid access It goes behind behind the wall And just and and to pitch people to go and pay for really inexpensive for the past But you also get something like 50 ebooks Access to they're exclusive to the paid version as well So not only do you get, you know continued access to not just global con three, but two and one Content but you get all those ebooks instantly as well. So you get Tremendous resources for that paid license. At one point they were given like a micro jobs credit too That's right So for folks who don't know it, you know people who operate as independence like christian myself Um, how are you an independent? I'm retired So you're definitely independent. Yes but um Micro jobs is this idea of if anybody's familiar with the Concept of fiverr the site where you can go out and pay like five bucks and get all sorts of things done for five dollars Micro jobs is sort of like that in the tech realm granted. Most of the gigs are more than five bucks Let me just say that the five dollar gigs on fiverr You get what you pay for for a lot of those. So Yes, you do But some of them are really I mean they You there are diamonds in the rough But um, that's why I think they went to multiples of five dollars out on fiverr But um, anyway micro jobs is that concept that you pay a fixed cost For a fixed deliverable work is highly described Uh people who do it are rated. Um, so you have uh, you know, I've got one gig out there, which is I like to do um Exploratory dives into solution packages and assemblies for forensic purposes To you know fish stuff out after developers leave organizations or go through Uh life-ending events And do you probe into these organizations? Is that what you're saying? Uh, oh no And on that note Yeah way to end it right at the end of that note No, I was just going to say that so global con three by the way the full access pass is 93 dollars so Really inexpensive to get all that content too. That's the end of my pitch for global con three, but At least, uh, that's better than the um probe Ending on probe And thank you for bringing that up again, john Chew on your sour patch. We'll end on this So now that i'm chewing on a sour patch kit again Thanks everybody for who uh dialed in if you're watching the video Again, you can go out to Buckleyplanet.com. This is episode 25. It'll be on youtube tonight. Um Give our email address If you have questions you like us to try and handle attempt to answer We'll do our best unless it's unified communications telephony related then We'll just laugh and then not provide any value But you can email us at office hours at collab talk.com Again, the video will be up on youtube and what's if you go to youtube Or when it's up on the blog There's a complete link list of every topic every question. We've answered with the timestamps You'll be able to jump to that point the video You do not need to wade through what is two hours of video to find the the content that you that you need You can jump right to that And that is a serious value add that christian himself supplies and i genuinely mean a value add It's going to take me a couple hours to put the video together and get everything up there tonight, but i'll do it so now you'll probably have to survive a few We'll say questionable references by christian maybe in that uh list of links, but It's well worth uh what you get for it shod just upset because last week i pointed out someplace where he was Definitely um spreading uh bad information about trivial things and i corrected him a trivial correction into a trivial That makes it pretty much uh infinitesimally small right yes it was I was still right Nobody ever said you weren't I know Yeah All right, well gentlemen, we'll have a good evening. Have a great rest of the week and uh The same people on the online and out on the book of faces Thanks for joining us folks. All right This talking later. Bye. All right. Bye