 So before we have Karen present, we're going to hear from Louisa and with that I welcome again everybody to our Atlanta meet up. We are actually rebranding and I'm sure Karen knows all this tech soup is kind of shifting its platform so we're actually going to be statewide. With our next meeting and reaching out to folks across the great state of Georgia to join us virtually for these wonderful sessions that share that give information with nonprofits on how we can harness technology to further our missions deepen our development and engage more stakeholders. So with that, I will stop talking. I'm sure everybody will be relieved by that and I'll invite Louisa to share her information with everybody Louisa. Great. Hi all, this is Louisa. I am with the Georgia Center for nonprofits, and we're a capacity building nonprofit for nonprofits and one of our big pushes and programs is Georgia gives I'm giving Tuesday. So, I just wanted to come in and steal five minutes or less to just invite all of you to participate if you don't already. We are, even though it's Georgia gives I'm giving Tuesday is the Tuesday after Thanksgiving, which is November 30 this year. We really do see that the sooner you prepare the better and Georgia gives is Georgia's biggest day of giving. We helped raise over $24 million last year on that day for the state of Georgia. And so we have a platform it's a free platform so if you need a platform you can go to www.ga give.org and register and create a nonprofit. You can search for your page, and you should find it all registered 501c 3 pull that information we use mighty cause as a platform for that. So you can find your organization find your page or claim your page and create and create a page but that's actually like one part of Georgia gives we really do try to provide the resources for nonprofits so that's why I'm coming in here today. We have an email list that I'll tell you where it is in a moment, or feeding, you know, baby steps tips every week and trying to push everybody on to the latest and greatest trend so this year we're really trying to push peer to peer fundraising so if you haven't heard about that. You can sign up for emails because we're going to be talking a lot about it training folks on how to do that on on the platform, all to be able to just make Georgia give successful and we know that Georgia gives help sort of with year and the peels. So it can be a part of that or it can be a single campaign. It's up to you right there's ways to customize it. The last thing I'll say is just we all in addition to resources we actually also have prize opportunity so if you register. And that's all in the link I'll share, you get, you're basically eligible for prizes and media opportunity so that's when the campaign kicks off November 30 or November 1 the whole month of November. So that's one of the opportunities for our PR team to leverage your story so see register you get a part of your part of that, as well as maybe being a part of our PSA where we're currently looking for different orgs that registered to be featured in that and that's a public service and that will feed throughout the state to broadcast and radio so that's another great opportunity. And to get started like I said go to give.org. There's actually a tab at the top that it says nonprofits and you can click on that and then click on toolkit. And that's kind of the hub for all of the different resources that we have for orgs at the top is a link to get our emails. And then below are all the different before steps of success to get into the, you know, have a successful Georgia get goes from how to set up your page to registering to then planning your campaign and will be we're actually sending an email this week because we have a storytelling webinar coming up at the end of the month so definitely sign up, reach out to me via the email that I posted earlier in the chat. And yeah, join us is really what I'm asking for. And if you have any questions just let me know. Thank you for having me. Thank you so much Louisa for such valuable information. Louisa's email is in the chat. I'll copy and paste it so it appears a little bit more currently as well. And truly the Georgia Center for nonprofits is a great resource for everyone to know about it so poke on their hook around on their web page subscribe to the newsletter and definitely check out that toolkit, and Louisa will look forward to hearing in more detail from you and perhaps someone else from GCN at our fourth quarter meetup or TechSoup meetup meeting thank you so much for joining us today. Thank you. And our featured speaker today is Karen Kramer with tech bridge. Karen is just a force of nature. And I have had the privilege of working with her on a couple of projects she is the community engagement manager for tech bridge. And I think she gets more than 24 hours in a day I'm not sure how she makes that happen but somehow she does while also balancing family responsibilities and community commitments and, and all of that. And if you are not familiar with tech bridge you're really in for a treat today. They really understand the, the world that nonprofit leaders live in with limited resources competing demands, and really can customize solutions to help your nonprofit not only survive but to thrive in these in all times but in particularly these times when we were all relying so much on digital communications to continue to engage our stakeholders and deepen our missions. So, with that, I will turn it over to Karen who already has her PowerPoint up. And again, Karen, our deepest gratitude to you for joining us today and we're looking forward to hearing more from you. Thanks so much for having me and everybody that's attending it's been so fun to get to know Irene and you all don't know this but before the pandemic Irene and I were planning a day for nonprofits to share about technology that they can use and we had different panelists and speakers we had it all planned out we were ready to have it. We had a demo kit and then we had to pivot and do it virtually and we pulled it off and we're so proud of ourselves for our pandemic pivot, and I'm Karen Kramer on the chief community office community officer at tech bridge and excited to talk with you all today. Tech bridge really wants to be a phone a friend away for our fellow nonprofits helping with any of your data and technology questions so I'll share a little bit about tech bridge and the offerings that we provide for nonprofits. There's plenty of time at the end for question and answer so this is your chance to just have that phone a friend and ask data questions ask technology questions. Talk about different things that are going on, and your nonprofits and how we might be able to help so definitely want this to be interactive and feel free to turn on your video if you want. And glad to be with you all today and it's exciting that the tech state meetup is going from Atlanta to statewide because I think we can learn so much from each other and it's great to be thought partners and. I think one of the blessings of the pandemic is that we're all learning how to work remotely and serve virtually and just can ask each other questions about how we're doing things and so I like that the community is growing that's very exciting. I wanted to share a little bit about tech bridge and our mission tech bridge celebrated our 21st year, and we were founded by the technology community to help our fellow nonprofits with data and technology capacity building. A couple of years ago we changed our mission to focus on overcoming generational poverty, because we had served thousands of nonprofits over 20 years. But we felt like nonprofits that were on the front lines of the poverty were investing the least in themselves. And so we felt like that was where we can make the most impact is tech bridge is focusing on poverty alleviation nonprofits. Our new CEO came in January 2020 right before the pandemic. She really looked at everything that we did and wanted to narrow our focus, even more. And so we have developed four pillars where we do the most of our work so we serve nonprofits that are focused on hunger relief. The biggest nonprofit we serve is feeding America and their 200 food banks and 60,000 partner agencies or food pantries. We run the supply chain logistics platform for them. We do a lot of work in homeless support, helping homeless support housing shelters affordable housing supporting the neighbor works America network. Anybody that is helping people to get housing stay in housing, preventing eviction. We support those nonprofits. Our third pillar is social justice which is very inclusive. We serve any BIPOC led by proc serving nonprofit. We do a lot of work with civil legal aid organizations. We do a lot of work to prevent evictions and supporting like the addiction defense collaborative in San Francisco. And then just any nonprofit that is overcoming barriers to adjust society. So overcoming discrimination based on gender or sexual orientation or discrimination for refugees and immigrants we support all of those nonprofits. Our fourth pillar is workforce development which is also very inclusive. Anything cradle to career educational services tutoring mentoring youth development job training job placement, anything that is helping students and adults to get careers where they can make living wage jobs to be able to take very good care of their family. We're supporting those nonprofits. We also have a technology career program in our workforce development and I'll talk about that in a minute. But that's tech bridge that's our mission and these are our focus areas where we do our work. I'm just wanted to share about our leadership team we have Nicole Armstrong who's our chief executive officer. I'm talking with you today we have Manish mystery who's our chief technology officer. Andre Dickens is our chief marketing officer just did a brand new website for us and he was a founder of 48 and 48 which is another great resource for nonprofits that need a website done they have Atlanta events frequently. We have Barbara Gustin who's our chief operating officer. Andre Dickens is our chief development officer. Julie Nooner is our chief program officer and she leads our technology career programs and Deborah man free who's our director of finance. We were we are headquartered in Georgia we've done a lot of work in Georgia Alabama Tennessee but we actually have a national reach. Last year our fiscal year runs July to June we serve 234 nonprofits across the country. We do a lot of work in California supporting civil legal aid organizations do a lot of work in New York City with emergency food supply in the United States. We have a really broad footprint and so we'll serve any nonprofit that's focused on poverty alleviation that fits well within one of our four pillars of hunger relief homeless support social justice and workforce development. A little bit more about what we do is we offer technology platforms and also services. So for hunger relief we have built the supply chain management platform that feeding America uses so when craft or Heinz donate food to feeding America. They get that to their 200 food banks who then get the food to the 60,000 food pantries that all runs on tech bridge. Our platforms. We also have a platform for homelessness where we're working in Nashville across five counties and 24 nonprofits where they're all sharing data with each other and coordinating services and not having to use the same platform so we've built data interoperability integration to be able to share data across organization so we can see what is the combination of programs and services that is helping people to move out of experiencing homelessness. And social justice we've built justice server which is the case management platform for legal services organizations where they can track their cases and the outcomes of those cases. We also have a pro bono attorney portal so if you are a partner at a law firm and you're the pro bono director, your firm can look at the cases that are available from the different legal aid organizations do a conflict check with your firm and then take them on for representation, and then report to the legal aid case manager of the progress that you've made in those cases. And then in our fourth pillar workforce development we've developed a learning management system called tech steps and so for our technology career program. We have built in digital curriculum at different skills of no digital skills low digital skills medium and high, and we have all of those videos and recordings in our tech steps learning management systems. We have direct services which is our technology career program that I'll talk about in a minute, and then we have consulting services we do for all of our nonprofits regardless of what pillar they're in so we do a lot of technology assessments looking at what technology you're using today, where are you swimming and spreadsheets envisioning an ideal future state and then the projects you need to do to get to that ideal future state. We do a lot of Salesforce implementations for nonprofits like helping them with the nonprofit success pack for donor and grants management. We help a lot with program and case management and outcomes measurement, tracking all of that in Salesforce. We do a lot of Microsoft helping with 365 and SharePoint and then we also do custom applications if there's nothing commercially off the shelf available to help nonprofits we build things from scratch. We do mobile applications we did one for operation hope they have a hope in hand mobile app that helps their coaches connect with people that want financial coaching. So I share a little bit about our different pillars and some of the nonprofits that we've worked with so in hunger relief, we've, of course work with feeding America and move a half a billion pounds of food through that supply chain logistics platform. We also worked with second harvest of middle Tennessee, and we did a project called project preserve where they take meals that are ready to eat and then they freeze them and then they provide them to other nonprofits that are serving people experiencing food insecurity. And then we also have a virtual food drive where food banks and food pantries can raise money, and we have a cool like gamification where there's a person they're shopping in the grocery store they're putting items in their cart. And then say they get to check out and it's $100 and they say well do you know that the food bank can get $100 worth of food for $50 we donate $50 to the food banks we're helping food banks to raise money. There was a good question from Paula how who asked if we do any translation technology. And that is not something that we focused on as a tech bridge but we definitely have partners that we could refer you to if you need help with translation technology and we also have a really good partner that has helped us with thinking through webinars and our different website and platforms and how can we make them more accessible to people that have visual challenges, hearing challenges and so I think that's something that we'll see more of is how can we make these digital platforms much more inclusive and accessible to many different audiences so I'm glad to share that resource with you all. I'm going to have my email at the end and definitely open to getting questions from you or scheduling a meeting to discuss things. Yep, Paula said that's what we're working on now accessibility so I got a good resource for you Paula that I can share with you. So in homelessness, we have worked with the United Way of Greater Nashville, and I would say that they're a very progressive United Way, and they have a family collective and it's working with families that have been experiencing homelessness, and bringing together all of the services that those families need to be self sufficient after two years. So they have safe haven family shelter, they have Catholic curities that helps families to find affordable apartments. They make sure that the kids are enrolled in school whether it's early childhood education, or after school programs are even rolled in the public school system. And then they really work with the adults, or have they gotten their GED do they want job training. And then once they're getting a job that's making a good wage talking with them about financial coaching and helping them to manage their money well so that they'll be sufficient for the long term. So we are really excited that we're working across five counties in middle Tennessee, 24 different nonprofits, and they've had great outcomes of the families that they prevented from becoming homelessness, becoming homeless the families that they have housed that were experiencing homelessness, and then enrolling adults and higher education programs and helping these families to be self sufficient. This is the work that I came to tech bridge to do because I feel like a lot of times nonprofits operate in silos, and we don't really know across time, what's that combination of programs and services across different nonprofits that's leading to the best outcomes in our community so our vision at tech bridges how can we have predictable pathways out of poverty out of homelessness what's that combination of programs and services. That's most successful. You know, for some people a tech aptitude is it going to a tech bridge technology career program and taking four months of technical instruction and then getting a job paying $60 70,000 a year that then helps housing to become affordable for the family or to move to a neighborhood with better schools to improve the education of the children in the family. Like what what's that combination that's breaking the cycle of generational poverty. Tech bridge is really focused on that and being the nonprofit pipeline of data to know what's working in our community. In social justice, we have focused a lot on civil legal aid organizations and supporting them so we have been working in San Francisco they passed a law that tenants that are facing eviction have the right to representation. So we have helped the legal aid organizations to coordinate with each other like organization a you're going to need to take on 100 cases be you're going to need to take on 250. And how can you communicate with each other on how are you doing and are you preventing eviction we're also doing that with the health consumer alliances, helping different nonprofits to share data with each other and better coordinate legal care for people that need representation and we're really thrilled by all the pro bono attorneys nationally that step up to take on these cases because in civil legal aid clients often don't have the right to representation and so we're thrilled that the pro bono attorneys are stepping up and have donated $6 million worth of professional legal services to different clients. We are having a social justice summit and that is coming up in March 2022 and we'd be glad to invite you. And we are sharing about the different nonprofits that we've worked with and the areas that they're addressing we're going to focus on eviction defense and we're also going to focus on civic engagement and voting right so that's something we've got coming up. And then in our workforce development we started our technology career program in 2018. It's grown to become multiple programs where we're not only serving adults but we're serving youth and are starting an apprenticeship program. And we have worked with many different employers and partners and the employers are often providing curriculum to train unemployed and underemployed residents and tech skills they usually do about four months of technical training, and then go on to really nice living wage jobs with employers that participate in our program, and we've also helped a lot of nonprofits that are also focused on workforce development like multi agency Alliance on Children they serve children and foster care. And so we have built out the client management system that tracks the youth and the different nonprofits that serve the youth the different programs that they're enrolled in. We also have an apprenticeship program with anthem where they're learning tech skills and then they get a job with anthem, after they graduate. And so we are just really excited that we've impacted 664 families with digital literacy and we serve families from no skills low skills, middle skills and high skills. And so this has been really successful we started the program because we heard from the technology community that we have all these jobs that we're really trying hard but we're struggling to find community residents that meet the skill sets to meet job demand and industry demand. And so we just have a history of helping non technical people learn technical skills and be able to train them and it's just changing people's lives like I know we've had students that before the pandemic we're working at Walmart. We're couch surfing and sleeping with neighbors and friends, and we're really having a trouble meeting, you know, making ends meet. Then they go through our technology career program, they're making $70,000 a year they're working at ncr and they're able to work remotely and safely during the pandemic so this is really changing lives and we're really proud of this work. And then just a little bit about tech bridge what we provide we provide it strategy and services. We help with data strategy, help with databases, any kind of collaboration tools and like helping you move to the clouds you don't have to have a physical server, so you can access files remotely. And like I said if there's not good products available for nonprofits we will build custom applications. So I wanted to share about a few of these products and services. I would say since the pandemic we've been super busy at tech bridge and the calls I get our help, we need to be able to work remotely we need to serve virtually typical use cases will be. Hey, like we used to have like our controller and they would have to go into the office and they would have to like print checks and it would have to be signed by two people and we're realizing in the pandemic we can't operate like that anymore. We're swimming in spreadsheets or we have this old VPN system that people are logging into and it's slow or we have an old access database and if there's more than a couple of on us, we crash it and so we are really trying to help all the nonprofits that reach out to us. How do you work remotely and how do you serve virtually. And so one of the ways that people can work together well and work remotely is Microsoft 365 and so tech bridge does a lot of helping you implement this and configure it at your organization, but also training you how to use it and that's a common call we get is, well our nonprofit has office 365 but like what's the difference between one drive and SharePoint and like, should I use teams should I use zoom should I use go to meeting. You know, and like what's like the best value you know what should what should I choose and so I would say we have consulting to help you implement it to configure it really well for your organization's needs and train you how to use it. So Microsoft 365, you might have been using for a while but it's totally in the cloud, which means you can access your documents your applications, your data from anywhere, you don't need a VPN you just go to any web browser and you can log in and use Microsoft 365. And it's also able to be. If you have a desktop at home or in the office if you use a laptop. If you want to use it on your cell phone on your iPad or your different tablets, it's available to use on that. We also like it because it's cross platform, we have people at tech bridge that use PCs we have people that use Max, and we're doing well, you know, across all devices and then iOS is for like Mac if you have an iPhone and then Android, I don't have an iPhone I have an Android phone, but I have a Mac computer so it works for everybody in the different technology that you're using. What I want to share about the different technology terminology is one drive is like your individual file storage in the cloud so it's like your personal drive in a cloud. And those are for like documents that you're working on that you might not be ready to share with people or it's like private. And so that that can be your one drive like you know your drafts things that you're working on. Sharepoint is for documents that you want to share with your whole entire team. So we have a Sharepoint and we have a folder for each of the nonprofits that we serve. And so, if you want to know what's going on with one of the nonprofits you just go into the folder and there's like their documents and their PowerPoints and their spreadsheets. And so we know it's easy to look in that location and find things. We like Sharepoint because it's really good for your IT manager to administer it and decide like, okay, well the fundraising team is going to only have access to this folder and they'll see who our donors are, or they'll see the grant applications that might have salary information that we don't want the whole team to know about. And that's the good thing about Sharepoint is really accessing who on the team has access to what and being able to limit that access. Say I need something from another team, like I can have quick links in my Sharepoint to get to other teams folders of things that we both work on together. And then teams I'll show you a little bit more but is great for communication like they have chat you can do video calls and you can upload documents and you can share these links with people inside your organization and outside so if you wanted to share it with like your board members and have a team's portal for them or for volunteers, you're able to do that through teams. Microsoft has really good pricing. Look at this that some of the donation licenses and this is all on TechSoup. Some of it is zeros user, zero dollars per user per month. So Microsoft has great deals and they're bringing this amazing technology to nonprofits and giving great grants to nonprofits. So after this call if you want to look on TechSoup and look on the Microsoft page I think you will find it really helpful. If you need help knowing what kind of licenses you need they have different types like this E1 or business essentials. Let us know at TechBridge and we're glad to help you know what kind of licenses you might need. And I can share this PowerPoint with Irene and she can share it with you all afterwards. OneDrive as I was saying is cloud-based for the individual and you have one terabyte of storage for each user which is a lot of data and space. And then you can access and edit your files from all your devices. So you can use it on your phone, you can use it on your desktop, your laptop, you can collaborate with others and share inside and outside your organization. So you can send a link to something that you have in your OneDrive and that viewer can view it or you can give them access to edit. And it's a great way to backup files. I don't know about you guys but sometimes I can be guilty of putting things on my desktop and then am I getting it up to the cloud? OneDrive is so much better than using your desktop because if you put it in your OneDrive it's backed up and you're not going to lose it. There's nothing worse than doing a great application and losing it and having to start again. So that's a great way to have things in the cloud. And then you're able to sync all of your files so documents are available on any internet to connect a device because they're stored in the cloud. And so it's also really good for your IT manager that if there's like a device that are lost, data is available in the cloud but like your device can be securely locked down or like the data can be wiped from your device to prevent a data breach. So we know that cybersecurity is getting more and more and more important and our nonprofits are at risk. We've had some of our nonprofits that have had phishing attempts where they like get emails about and then they click on a link. We had one CEO tell us that the development director was like, hey, I went to Target and got those 50 gift cards that you asked for. And he said, I never told you to go to Target and get 50 gift cards and you know she works for a children's organization where they really would do that around the holidays. And so they were going to try and get the gift card numbers from this development director. So that's something that nonprofits need to be really careful of. So just some frequently asked questions about files, are they confidential. Yes, if you're there in your one drive they can only be seen by you. And you should use one drive if you're going to, like it's files that you're not ready to share with your work group or your whole organization yet. So it could be like expenses or performance reviews or financials. And the differences one drive is for the individual SharePoint is for the group department or work. And then if you put things in the recycle bin they stay for 30 days. You can use this to communicate because they have chat they have meetings they have calls so you can go into your outlook and just push the teams button and it'll schedule a teams meeting for you to meet on a video call like this. It's great for collaborating with your team. And it works really well with different third party apps and processes and devices. And it's very secure so your conversations on teams are confidential. And this is a great way to communicate with your team members to answer quick questions. I know sometimes we feel like we could do email all day every day and so teams might be a quicker way to get a quick question answered from one of your teammates. The chat it stays there and you can like search for it so if somebody sent me a link in the chat to a document I can go and search for it later and I find it's easier than searching my inbox for email. But some links can expire after 30 days and everybody with the Microsoft office can attend or host a meeting. SharePoint is for collaborating on different apps with your team. And so when do I use it you know one drive for individual teams is communicate and collaborate on documents and SharePoint is sharing documents with entire departments or organization wide. And then I'll open it up for questions I'll share a little bit about tech bridge does a lot of work implementing Salesforce and configuring it for nonprofits needs. Salesforce develops the nonprofit success pack. And this is for donor management grants management fundraising management on top of Salesforce Salesforce provides 10 free licenses to nonprofits. So once you do your initial implementation if you're under 10 licenses then you're not having ongoing costs for Salesforce so we do a lot of Salesforce implementation. And then for program management we do a lot of Salesforce we do exponent case management program management module nonprofit cloud case management and so nonprofits like oh we get 10 free licenses and we can track our donors and our grants and our clients in all one database and then eventually they'll hire one person who will be the system administrator for Salesforce and they can onboard new users off board new users they can add fields change drop downs you get a new grant you need to track new information, you know, we teach them to be a system admin and to be able to do that. And we're there when they run into trouble and we can provide them with support, but we feel like it's a technology that nonprofits can really own and take a full advantage of. So that's why we do a lot of Salesforce implementations. To give you all some resources TechSoup had a great article about resources for remote work during the COVID-19 outbreak. You know, I'm always honest about what does tech bridge do and don't do. We don't do phones and Internet but Mike Russell at ETS solutions he and his team are my go to if you need help with phones and Internet. John Jarvis used to work at tech bridge and he works at work smart and they're an IT managed services so if you need any help with hardware or you do still have physical servitors that you want to move to the cloud. He can help with that. And then I would say tech bridge we focus on nonprofit software and that's kind of how you differentiate the different resources that nonprofits often need. I will open it up to questions. Feel free to unmute and ask the question or go ahead and put it in the chat. It'd be selfish and jumping quick I'm curious. I guess kind of two part question. What have you seen that is requested the most, and then kind of paired with that. What have you seen that people maybe don't ask for but that once they see that tech implementation like oh my goodness. I didn't know I needed this. Thank you. Yeah. I would say tech bridge is known the most for Salesforce and we get asked the most about Salesforce. I think what nonprofits don't know is they say well, I do have office 365 but I had no idea it could do all that. My staff have no idea how to use it. And so we're still sending lots of emails with lots of attachments instead of the link, or our SharePoint has become a junk drawer and it's really unorganized and we can't find anything. You know, maybe it's time for a reorganization and kind of like an upgrade and starting fresh like even including tech bridge we did that this year, like we have a new SharePoint it's a breath of fresh air. The thing we had before is archive so we haven't lost anything but the things that we use every day was migrated and it's like a breath of fresh air it's beautiful so I would say that nonprofits have a lot of technology but they often don't know how to use it. We did a training for a local nonprofit in Atlanta on on like more in depth but like what's one drive what is teams how do I use it how do I access it. And the staff like oh, wow we didn't know that we could do all this and we're using it so more effectively and so that's really helped them to work better together remotely and more collaboratively. I would also say a tech bridge we did this communications document recently of like, when are we going to use email, when are we going to text when are we going to use a phone call, when are we going to use teams. How, how responsive should we be like if we get a text, you know, can you text back five days later or should you be more prompt. And so that was really helpful to us to have communication practices as a team of like this is what we're going to abide by. And then we're doing like monthly pulse checks like how are we doing like, do we have cameras on and meetings like our people answering teams are they answering emails what's working what's not working and how can we improve. Great question. Thanks again. It's interesting the statement that they have the tech they just don't know necessarily how to use it that so can be a you got the tool sitting in front of you just need that education whether you know it or not. Yeah, nonprofits think technology is the silver bullet and if I just put it in place it's going to be great and it's going to solve all of our problems. And I don't think it's a silver bullet I think you really have to look at like processes and how can we be more efficient and like when we do a Salesforce implementation, we're getting to know how you do your job. And then we're teaching you how to do your job and Salesforce like building it out so it works with your workflow and your processes. And so I think that's really important. We used to have a board member Sy Fenton and he was the CIO of books and million. And he would say, I tell my team all the time if you take new technology, and then old business processes, then you get really expensive new technology. And he's like you always have to start with the processes make a more efficient, and then put in the technology that allows you to do those more efficient processes. Awesome. Love it. Thank you. Sure. Other questions. Karen. Well, folks are thinking of other questions. We have very familiar names on your clients and partnership list is there a, maybe a breakpoint at which it does make sense for a nonprofit to reach out to you for support, or should everybody no matter their size, feel free to reach out and you'll guide them through if you can help them if you can work within their budget. Yeah, I would say I really want to be the phone a friend away you can always book 30 minutes of my time to ask questions to get answers and guidance I'll be totally honest about, you know, this is right in tech bridges wheelhouse we can help you with this or this isn't a good fit but I would refer you to partners, or here are other organizations that do this kind of work so I always try and give like a really honest and fair assessment if you're the right fit for tech bridge. I would say that nonprofits really kind of our bootstrapping with technology like what's free duct taping things together swimming and spreadsheets. We do best for nonprofits that have budgets over 2 million that have over five full time employees, because of the work that we're doing in Salesforce, we could probably do like Microsoft for the smaller nonprofits but when you're doing a CRM implementation and actually you're going to need a system admin that's adding the users, you know on boarding and off boarding users, probably having a budget of over 2 million in your annual revenue is probably the sweet spot for working with tech bridge. Just, just to be totally honest and I feel for startup nonprofits I started one myself and you just kind of have to bootstrap and duct tape things together till you have enough revenue as a nonprofit to have a good it budget. It's been interesting to me during the pandemic is, you know, three years ago if there was an economic downturn nonprofits would cut their technology and their marketing budget, but with the pandemic, we've seen nonprofits really invest in that technology and the budget knowing that they need to work remotely serve virtually, and we've had funders be really supportive or nonprofits and like, Oh, it takes you this long to do the grant application or grant report like let's do a one time, you know technology transformation and let's fund that for you. We had one housing agency in Texas and you know like Texas is so spread out so they were thinking they were going to go to different geographies. And they said working remotely is working really well during the pandemic like they did housing counseling and they're like, we are thrilled because our clients are taking classes like on demand on the weekend at night, and they're requesting more information on the process and so we're serving even more and more clients without having the big geographic footprint that we thought we'd have to have so some of the nonprofits have really embraced this and are serving more clients are spending more time with them using technology. I love the compliment. We're thankful that you were blunt direct. I'll always be that for you guys, you know, just, just honest. It's fun for me because I was a social worker before I joined tech bridge so I know how it is working in a nonprofit swimming in the spreadsheets because I was that person and so just trying to help all the nonprofits get out of swimming in their spreadsheets and work more effectively tracking the grant deliverables is definitely. Yes, my interest. Yeah, one of our nonprofits said a funder asked us a new question on the grant report and we counted and it took us 82 hours to come up with the answer. So we want to solve that for you all yes. Well, if there aren't any more questions will give everybody nine minutes back in their day. We can't thank Karen enough for sharing so much valuable information with us and while there weren't many people on the zoom today there were a lot of people who registered for our session today and they will receive the recording. So we'll, we're pleased to support it and trumpet all the wonderful resources and services that tech bridge brings to nonprofits not only in the metro area in Georgia but from what we saw clearly across the country. So we thank Karen for her time and of course we're proud that tech bridges headquartered right here in Atlanta so we can kind of claim them as our own but with that we wish everybody a great rest of the day. Be on the lookout for our next meetup, which is in October and Matt maybe you can wait a minute I think I got it. Maybe not. It's in October and we are we will be getting ready for Georgia gives day. Or maybe it's in November, I will find it I promise my apologies I should have had that all ready to go. And we'll be but we'll be doing a deeper dive into Georgia gives day and equipping you with resources for that so with that everybody have a great rest of your Tuesday. Thanks for having me I reign so nice to meet everyone. Good to see you Karen take care, take care.