 Felly, mae'r cyffredin o'i ddod yn bwysig i'ch cyfnodd. Mae'n gwneud o'r cyfnodd, yn y cyffredin o'r cyffredin. Mae'r cyffredin o'r cyffredin. Mae'n rhaid i'ch gael i'r cyffredin o'r cyffredin o'r cyffredin, oeddych chi'n mynd i'ch cyffredin o'r cyffredin. Mae'r cyffredin o'r cyffredin yn ysgrifennu gwirio gweithio gwirio gwirio, ond we look at issues that run across all the sectors we serve, about 60% of the services we offer on our outside educational institutions, they're in government or agencies or charities. And we hope today to see some stimulating cross-fertilisation across those sectors in the issues we're addressing. So no doubt the way bringing our own device impacts in government enabling staff or charities enabling volunteers or universities enabling students, there is, I think there will be common themes. And of course one common theme today is always money and that certainly runs across all the sectors that we're dealing with. There's some very familiar faces here, also some new faces, so just very briefly what's edu-serv and where did it come from. We began informally in the late 80s, we were delivering shared services to universities and we were incorporated in the late 90s as company limited by guarantee and a charity continuing to deliver services to universities but increasingly to other public good public sector organisations, so to government, to agencies, to charities and so on. That's the history. What does it mean in practice? Well the fact that we're a not-for-profit means that we're not governed by maximising shareholder returns, that's at a kind of corporate level, though the trustees will remind me from time to time that we need to break even, that is the only sustainable business model. But perhaps it's more important, more significant than that is something around the motivation of our staff. Our staff will tell me and I think they're probably right that we don't pay the very top salaries in the business. It's true we work in nice places, data centres in Slough and Swindon may not be the sexiest of places to work but they are very sexy in the technology that they're deploying and most of our staff in fact work in Bath which of course is a delightful place to work but that's not really what motivates them. What motivates them is the people they are working for, who our clients are. So if you look at what we've done over the last year for example working with British Red Cross on their mobile platform to make that a more effective fundraiser for the British Red Cross, working with Hefki on their unistats site which many of you will be familiar with which allows interrogation of rich information about the offers and experiences available at different universities, that's close to the heart of a lot of our people and all our people are of course taxpayers so saving money is also for government is also quite close to their hearts. One of the things we did over the last year was bring on board into one place a whole range of arm's length bodies of the DFE which previously had separate hosting arrangements on separate sites and are now all in one place under one contract saving very significant sums of money using our intelligence and our infrastructure to achieve that is what gives us and our staff a buzz. Something we're not very good at probably is selling ourselves generally until a few years ago we didn't have any dedicated sales or marketing staff we've now got some heroic sales or marketing staff but we've still got a lot to learn in that area we should be more unashamed about getting our message out about using our intelligence and infrastructure for public good organisations so I'd be delighted if in the breaks today you would talk to me or indeed one of my more intelligent colleagues about what we might be able to do for you but today is mainly about some of the opportunities and challenges we've all got at the moment opportunities around engagement opportunities around new ways of working and the challenges of realising and the skills needed to realise those opportunities. Andy Powell our head of research has done I think a great job bringing together that program I think and I hope that the experience today will match the fantastic surroundings we're in here and and next door thank you very much indeed for coming have a great day and Andy I'm going to pass over to you thank you