 So I'm gonna start vlog Thursday here because Marvin as he pointed out is too noisy to very very noisy Yes, and I'm abusing this thing. That's That is the true NAS box and This is all part of the abuse of it because it's running and doing things so we're gonna make it not do anything right now one cord To cord Power failure, but that's that's a whole separate video This is the we're doing the torture test and that's what all this rig is right here But now we got to record vlog Thursday, which is going on over here, and this is noisy I should put this in a rack, then it won't be noisy, but I like it here because it's light in it here So what kind of log Thursday now it's quiet enough to actually have log Thursday for once for once For a moment until the phone rings until something happens or the guys show up or whatever yeah, um, I was turning off the true NAS box and I wanted to show off what I have here and I'm gonna do a whole gear. We have stuff Which is a question I get it from time to time I haven't done a gear video in a while, but this is a new toy. I added to my gear and what this is is a GoPro Vlogging setup, which I've already used it to screw up So with my efforts you guys said let's do more onsite I said great I'll do more onsite so then Tom took this and did a great onsite video and I hold it like your typical vlogger and I do this But this little thing has to be plugged in for the microphone to work Yeah, and then I did manage to get so but but it isn't actually where I screwed up Oh, that's only part of where I screwed up I was using the powered microphone and I forgot to turn the power on on the mic So now I'm making sure I use this one because it's a little bit lighter It's just the road the only thing is this thing hates Wi-Fi if you ever wondered if you have a road mic And you hear lots of clicking noises and it loads the Wi-Fi as you get too close it goes click click click click Anyways, so I actually recorded a great onsite video now Normally when I screw up the audio during the recording of a video I can simply voice over it back The problem is my stupid face is silently talking to the camera so I did an entire onsite job and Yeah, I just kind of I don't want to voice over it because I can't match what I was Just gotta be bad be like a old kung fu movie where everything's way off. I say I say do that I just do that So well, we have more this is an effort to not carry all my big camera gear for companies that we get authorization to Make videos about and stuff like that So that's that's what this is but I'll do a whole gear video review really soon And I'm gonna be using that thing To day as well because I'm wearing my TEDx shirt. Oh, look at that TEDx Detroit that means something that it means a thing. I've been a participant in TEDx Detroit for Few years now. That's my third fourth one Anyways, I went to absolutely I went to the event. It's all volunteers actually put on the TEDx So you have the TED talks and then the X events Ted X is authorized events Where they basically licensed the TED brand and a group of volunteers put on a TED talk in your city So it's really cool. And I am been part of the social media team Helping you know get the word out or or well not really get the word out there the words really out there matter of fact There's 750 people on the waiting list for tickets because they had venue They had they had a hard decision to make of whether or not they book the Event next year and not have a 2017 event because we had a giant arena stadium being built that the building got delayed And they will talk to the people that do the bookings for the arena and like oh, yeah You can have your event here. Well by the time they got because of delays and a rearranged schedules They could have their event there next year So they said do we have an event this year or not? And they said well, we got to keep it going We've had one for years has been going on so now they have one, but if the venue is not as big So there's a big there's really I mean the waiting list as of this morning was 750 people And what it is is in case any other tickets open up and he wants to get rid of tickets They have like a thing going on. I would have just done Ted X Detroit 2017 next year. Yeah Brought to you by brought to you at the wrong date and time by this arena who brought to you by your right? Yeah So that so that's uh, that's my involvement. I've been doing Ted X Detroit. Oh, I think this is like six that year Maybe I was thinking it was like 2000. Well, I guess I'd be about right. I was thinking like 2009 2000 We can Google we should only there were some kind of information super highway we could get on. Oh, yeah Yeah, and my own did it if only So basically That's the Ted X thing and why I got a Ted X shirt on right now I'm gonna do some movie magic right here and with no delay to you. I'm back with my coffee. Wow, that was amazing There's a reason we're not doing this live We thought about it, but no that would just be a terrible terrible idea Yeah, it gives you we have to edit things out or like we've had a couple beginnings where we start with stuff anyways Big B says be happy be happy be happy Tim Horton says hot be careful hot be careful Yeah, it's one of those days one of those days so a couple things Well a lot of things so what we are what we're doing here is I have some more Obviously this project the tourist projects been kind of fun And we have a bunch more projects in a pipe a big shout out to cloudberry labs They mentioned us and featured our cloudberry review in the blog and I you know I actually have more companies contacting me wanting to sponsor to sponsor it and I may get sponsored at one time but I don't want to ever compromise my integrity and specifically one of the companies I think it's a trash company and Yeah, yeah, I may talk about that at some point. I think I may it's Basically a VPN company that got caught selling Data for customers if I'm trying to understand the whole story But you know I look up when they say we want to be sponsored I look at their products and I did a review of PA VPN and they're really nice And they seem to be pretty legit now I can't see everything but at least they've been pretty open about things this company much the opposite They've been close about things and they have a whole thing where they can sell sponsored ads There were some articles about them. So it's like I can't just mention companies if they are bad I want to hire you to protect my identity to a large degree and they worked with the FBI to and you're gonna sell my Yeah, well not just sell sell data and they also keep say we don't keep logs But they clearly like to turn them over to the FBI Yeah, this was an incident now granted the guy was being a jerk and he needed to be caught by the FBI But the other thing is if you're paying a VPN company to protect you from whatever information What else are they selling but you're clearly keeping logs They say they're not keeping logs. So the integrity of who I would even consider having as a sponsor is a big concern now I'm a lot of youtubers. I You know we are I enjoy sharing a lot of stuff But you know this takes a lot of time so she all the editing and processing and research we do Just proof video I do both because I really enjoy doing it and it's also Makes a few extra dollars for us. So it's like we there is a reason to have some sponsors I'm lucky because I don't have to focus on as much because I own an IT company that does well And you know so pays the bills so that's yeah, but it's a lot of a lot of thinking I do about that You do choose to sponsors. Just remember we will not be beholden to anybody Yeah, we're we know cannons and I've thought about doing like a patreon because then it becomes just you know You're just helping out our fans. They throw very because your fan base gets so big It can throw very little at you and it helps a lot with covering costs I mean the expenses it's all time. It's really time more than anything else I mean the equipping has a dollar cost to it this GoPro. I didn't get for free And needed the $50 stupid microphone adapter. You can't look at GoPro You can't plug a microphone in you have to buy a microphone adapter to have it on a GoPro Oh, of course Yeah, but I actually got the GoPro off Craigslist for so little with all the stuff that you pretty much everything You see here that I didn't mind paying $50 for it because hey, you know, I got it for really cheap Talk about what else he had to do once he got there. Oh, yeah, I mean it's Craigslist I mean you accept certain things when you buy things off Craigslist it is how it goes So you have some more projects our Client that's got the top secret NDA stuff on we're gonna be doing at this weekend, which is good and bad because I can't film You have to sign an NDA to get out of the lobby I mean, it's like they're they're turning into I mean, this is a this project just keeps every time they I talked to them They approved a bigger piece of the project So I thought I was going there for like, okay It's a sales call that they wanted to talk to me and it was awesome I mean, they seem they they're really cool. They want a lot of this stuff I like it that I love companies that want to do everything right, you know, we've talked about it's so rare It's so rare. I know because literally Man this this is something I can rant about so I posted on Facebook because I don't understand this and These are people that should make sense, but they don't and they are my client Maybe they're watching and they're not a managed client, but everything with them is doing things the wrong way But they don't seem to mind paying all the labor. So I need a new employee set up. Why don't we just promote and set up? Oh, no, no, I would prefer you come on site. I'm like, okay is the computer new where you so it's one of our old ones I said how old is we don't know I said if you send me a service tag at least look it up and tell you if it's worth fixing I don't want to do that. I Okay, they literally would rather pay us to come out and Look at a computer and determine if it's good or bad, which is fine We build them for that and there's like, I mean, I shouldn't complain I should be absolutely this is the part that I you guys can just say Tom You're an idiot shut up. You're making money and I know that's completely we say it's still the mental aggravation To sit for somewhere for a few hours because every time this machine rebooted It was so slow was 11 minutes to get it to a prompt again So it need to be rebooted a couple times just load the software. So literally like everyone 11 minutes. Okay There's literally a thousand stew I mean we do lies remotely we give people discounts because a lot of times when you're doing things remotely We kick it off and we'll work it into the bill very makes it they want everything done on site They don't want to replace the computer but within they because it took two hours to set up a user and load Just a little bit of software That far exceeded the value of that computer like that could be thrown away and so it doesn't have any value at all But I shouldn't complain because we had another incident with them that they got built seven hours to set up two computers And it was because this everything so disorganized there and I'm like, I don't know It falls into a mentality of like that's they want to if you're if you're remoting in right like they're not I don't know if it's like they're not part of it or they're like Oh, like you're you're you're compromising me somehow by remoting it if you're here I can see what you're doing and they let us do some things remotely So it's really hit and miss and someone said they just like to see us physically there And I'm like well, yes, and no they just stuck me in an office, but I had a great view beautiful view See again, you shouldn't be complaining. Yeah, it was a great view of the city. They have a great office So I mean we it was beautiful. Yeah, I'm just like chilling playing on my phone watching because I'm like I have nothing I can do waiting for this thing to reboot. Oh man, and we had uninstalled I had AVG the 2000 to give you an idea the agent up here I was I'm selling like a 2013 or 2012 version of AVG the computer hadn't been booted in that long So it was like they I make and this brings the other question How much do you like your staff that you're hiring a new person and giving them that because they're like is it usable? I like here's how you could walk to work and you'd still get to work. Yeah, you just So, I mean outlook when we opened up outlook on it. It was a ridiculous amount of time. I Don't know so I believe they're also a company that builds by the hour, so They are you think they understand the value of time better. I don't know Well, they there are really bill rate is higher than my hourly bill rate. Therefore, so you're winning exactly, right? Oh, I'm spending a half hour wait on this an outlook to open somebody's getting billed for that Yeah, I'm so mixed emotion of do I complain about it or do I yeah It's one of those things where you could be doing something else, too. Yeah, I feel I know I'm doing something for the client I'm getting paid. This is what we do, but I also feel like this is really it's it's menial And it's also very difficult for Tom to sit still for long periods of time Because most of my time was just clicking next thing. Yes I actually mentioned my friend says man I'd love to take some pictures from that that because it's a the office is fairly high up And I was like, you know what I tell you what can you click next thing? Yes for two hours a contract You can sit there and take pictures out the window And get paid like you can just click next so they they they talk about having other computers set up next week I'm like sure we can do this again So they have and this is this they all the computers were bought at the same time So this computer is identically the same and which means also ridiculously slow Wow Then yeah, just remember those remember those bird Feeder drinker things like yeah, you just one of those just boop and then it like comes up for about a minute and then Yeah, I don't I don't mind watching this video because I I just they just say we want it that way I'm okay. I mean I don't push them hard on asking him why I'm not that's not where at some point If someone's just paying you to do something don't question it. It's I just I shut up doesn't mean I won't get on Talk about it. It's apparently worth it to them. So yeah Yeah, and can I give some advice to any of my clients who do this and he'll know who he is if he does watch our vlog But I don't think he does great guy, but quit searching for free antivirus He virus up his computer with free antivirus searches and loaded tons of crap now We fixed it for him But he's also these are always the same thing there are non-managed clients the managed clients They kind of understand I give you guys a fee you just make all the magic happen with the computers And we run our business and you run that side. That's the managed service provisioning side We do and those clients are really happy. Those are easy clients They're just yeah back and forth with them is always really easy because they understand I pay you a service fee to make sure all this works and then I focus on my business And also some of the very very successful clients that we have just they understand that that's you know They pay the power bill to keep electricity on they pay the time bill to keep large systems making all their stuff work magically and it does And it's the part. That's the great part. Yeah, I mean that's the procedures that my guys are following We have our tools. We run through everything. We make sure everything is just singing and humming along for them And a way we go we're watching for alerts make it managing updates managing all the definitions for things blocking websites Which was actually a really funny. I love the the we can't get to And I we should call them out because they still have a virus on their website. There's a local restaurant There there are clients upset because they can't get the menu and they're like Tom your your blocking system is a little bit Overreaching here because I won't let us get the menu off this local restaurant And I said that's odd, but my policies here are never to just assume we should unblock a website We always have to examine the website further examination of the website not on the front page a couple pages in It was a little tricky to find there's a wordpress virus on there Essentially, which basically it's been hijacked and it sends you hijacked links and drive by downloads But not consistently. It's kind of neat. You just got to run the site check So it's like clearly has some infections on some of the pages and our system blocked it from coming So we're like, oh, yeah, this site's actually got a problem. Oh, thank you So what we actually did was downloaded the clean version of the PDF and scanned it and emailed them the PDF and put it on the wall And they did so because we've contacted the restaurant numerous times and they they have read the messages And if you talk to the restaurant, no one seems to know who maintains a website And a restaurant owner owns a couple restaurants and no one seems to care. They've had this virus on here for like six months It's like a sales call like we can fix this for you We can help you but you also have to actually reply to a message They don't seem concerned with because them like websites up Like people coming and eating food. So yep and getting viruses Once again, I shouldn't complain because they get viruses and we have a retail store and they must be clear They're not getting viruses from the food. No, we know of the food's actually really good Yeah, I still eat there even though their website's infected their food is good Every time he signs the credit card Billy says by the way your way you're like, yeah, that's for a tip Here's $4 and clean your website. There you go. Here's your tip You should have a not infected website Okay, where are we gonna talk about snapchat? We were gonna talk about snapchat So I've been trying to conquer snapchat and that's been fun We'll insert at the end me and Marvin because we were gonna do it at the beginning And somehow we got sidetracked because of something else that we'll talk about now But we'll at least put one snapchat video of me and Marvin and we figure out how to work it So on the hammer cuz it's hammer time on vomiting nails So the snapchat thing real quick, I'm old apparently So I do great fun technical things all the time with the hardware that makes things like snapchat work Making sure that all your connectivity and wireless and all that So but where I fail is my understanding of social Graces, maybe I don't know Social interaction social interaction with people, you know, I've always like the I don't know understand My people would do some things like my daughter uses snapchat time She's 16 so she lives on snapchat because that's where people under 25 are right now And I mostly think it's just for selfies because she's posts like a few of them And it like as I'm driving her to school as the lighting changes She posted a selfie and my son's on snapchat. He's funny And so me and him send things back and forth to make sure that but I'm trying to learn it and trying to connect With the younger generation because I didn't think to disconnect my kids and like I'm a tech guy Video games won't be my disconnect because my parents had no idea no connection to me at all I'm everything from music to computers to games. They're just very yeah, there is no yeah no crossover there but with My kids, you know, you always think okay, I'll be the parent that's cool and connected But I'm a lost occasionally so I try to bring myself though and participate in whatever my kids are doing So now it's snapchat like okay kids, you are on this a lot. I'm not stopping you. I'm going to join you Which might even stop them. They go, oh no dad's on snapchat. So that's usually how it works, right? I've been monitoring and watching snapchat But I wasn't certain how to do the snapchat But it's really the concept of snapchat versus facebook is really interesting So facebook has the memories that come up and they want you to reminisce about things on there The kids like snapchat and I'm gonna do a video with my daughter. She said she'd do with me We explain snapchat to people over 40. That's what she's gonna do. That's me. Okay, and this guy But um It's they like it because it's the now you only enjoy the content the now 24 hours gone because after 25 hours It doesn't matter I wanted to share something you know that has to do with the moment of the now And the moment of the now is over after 24 hours there for there's nothing more to enjoy So we don't reminisce on snapchat. We talk about things in the present only and not the past So it's conceptually very different. I really like that. That's kind of novel Zen thing really. So yeah, it is kind of in the now in the moment Yep. Yeah, we're not gonna reminisce about you know the thing we did last year It means we get it means you're also forced to constantly be doing something new and creating something new And that makes it conceptually very different than operating facebook Which I spend way too much time on and you can put a dog face on your face if you want or swap faces if you want All right Yeah, that's that that's the fun stuff. So the the augmented reality stuff is really advanced We'll segue this facebook though I told marvin he was unaware of this. I had no idea but I love it now. It's so stupid too It doesn't solve anything anything nothing is solved by this So we'll start with that. I'm gonna this is my view on this Facebook is going to stop what they refer to as revenge porn basically if you have nudes of yourself Facebook says who doesn't yeah, who doesn't so if you have this facebook says that they want to eliminate That getting posted on facebook and this is how their solution for you to protect yourself. It's really confusing You're supposed to like send a message to yourself with your nudes basically send your nudes to facebook facebook will then catalog them And then keep them from getting put on facebook So if you have these photos and someone else wants to upload them It's kind of like to cancel it out like oh no, we know this one is a banned photo and This is not this can't be posted on facebook So when someone else tries to post the photos of there, but there's a there's a couple big major stinking flaws in s1 Why are they even sending the photos if anyone who knows anything about how algorithms work? You can create a You can create hash algorithms to Hash a photo and create the details of it and then only upload the hash key So no one actually has to look at the photo because that is something facebook said in here I believe was they have a person reviewing the photos and here's the reason for that because Right away. What would someone do besides the nude photo thing? What else would someone do? They would upload photos of every political candidate that they don't want posted on facebook Therefore it would hash those photos and those photos will get blocked by everyone who posts them on facebook You would simply run around posting anything that some news site said claim it to be a nude photo So facebook had to put a person in charge of this to see it. That's That's a job So facebook to to keep your photos off of facebook you send them to facebook But here's the bigger issue and this is why this is such a flawed stupid thing is the Photos are often not ones you took if someone has it It's because you separated from your significant other who has these other photos of you that you do not possess They took with their phone. You can't upload them. They're already on their phone. So how it doesn't work That's how this stuff. I bet happens all the time. I don't know and we've been involved in it directly But mentally i'm like it's probably not your photos Someone took photos of you doing a thing naked and then they have those photos and threaten to put them on the internet You don't have them to give to facebook to cancel them out So do you then take pictures new to yourself that try to look the same? I don't know then none of this makes any sense to me And some poor guys at facebook guy or gal facebook's job is then to look at this And it's not always going to be things they want to see yeah, that's just it like My initial reaction was oh, I don't like it that job and then it was like wait a minute That doesn't sound like at some point somebody like me is gonna post a picture And it's gonna be bad You're just clicking on through it. Oh jeez. Come on. It's not a job. You do. I eat at your desk. I can tell you that That's for sure So onto where technology has done something wonderful as opposed to something stupid and i'm like I don't know what facebook's idea was behind this. I'd say it's a publicity stunt, but does facebook need publicity It's right What the face was it to take off all the other you know them testifying for congress and all the other problems They've got it facebook right now over everything else that's going on Anyways, let's go to where technology is doing something amazing and it's called re-scam Love it. This this is the best thing i've seen for a while. So re-scam is a Organization group softer. I don't know. They are not relevant. They're awesome. That's all that matters But it's an ai system. So first scammers sends you the scam and this is a very big problem People get called by scammers people get you know, uh, lots of emails from scammers and man They fall from all the time, which is very unfortunate. It's a big cost setter because a lot of businesses We know unfortunately too many businesses that just somebody from called. They said they're from microsoft And I gave them money Or they emailed them and I just filled out the form and things like that So what re-scam is is an ai system And uh, we'll we'll leave a link below to it and what this ai system does is outstanding You get the scam you forward the scam over to re-scam re-scam takes care of replying with an ai system The goal of the system is to waste as much time as possible With the scammers and one of them I love it the example they give in their demo video was if the scammers says Hey, send your bank account. It says no problem I'll send my bank account to you and then start saying but I feel as though this may not be secure Unless I send it one digit per email So it sends an email with a digit in it Then it sends another email a little while later with the next digit and it goes on for it Basically, it's an ai system that's very intelligent and reads contextually these scams And replies with the right words and everything with a series of different personalities as well That's the really cool thing is it assign assigning like human personalities to like how you're going to respond They've done an excellent job of basically making the ai system a ai system very Individualized per scam and what that does is makes it very difficult for the scammers to figure out If they're talking to an ai system or a real person Because real people also do things like weird things like send bank accounts at one digit at a time So like is this a real person right am I getting the bank account? So this is great I mean it's been there's been a lot of gag videos which are fun We've done one before where we get the scammers on the phone and talk to them and things like that And that's all that's all good and entertaining But I have a finite amount of time and so do all of us to deal with these scammers We do it for fun and ha ha most time I hang up on them But an ai system that has lots of time on its hand could be very disruptive because it can work at scale Just like just like the scammers do just like the scammers So I want to know though is there an option where like you can get a digest of Like this like your scam email, right? Like if I cannot yeah You know what I mean like can I get like a digest of here's how your scam went? Like once it's done or maybe like every other day or something Can I get a thing is like here's how the interaction went because I would totally want to read that me too That's really I like that idea. Yeah, so that's the re-scam if you're watching and you're not doing this already Wait, well the test of service what the time I would in fact I would pay a buck to be able to get Oh, yeah, you know Yeah, pay us a buck and we'll give you we'll give you a digest of it. I would pay it Yeah, it's pretty new. I haven't really had time to review it. I was reading about it this morning I seen it the other day come up in the news and I My obsessive habits mean I go in the news and I Mark all the things I'm going to read later and then I wake up early early and read all the things So I was reading about this morning I didn't get all the details before marvin came in and we hit vlog there's a because I was doing a few other things Um, I have actual work work. What? Yeah, I know crazy Yeah Do we have a customer that's having a next job is to get this published and get a customer This is the other puzzle and if that customer's listening, maybe they can answer the question I hate when people say it's been broke for a couple days. Now. This is a non-managed client So we don't actively monitor anything. They start the count. Well, it's been broke for like three days Uh, we're just calling you. We want you out here right away. One more problem We're gonna get out there right away and uh, you know, so we got a schedule to come out I already got someone dispatched on it, but like you don't need to start out at three days You're calling now. I'm dealing with it now and we will actively deal with it as fast as possible But you can't start out with it. It's been broke for three days. Well, what were you doing three days ago? Our phones worked three days ago. I mean Why I don't understand people like they is if they're trying to light a fire in us I'm like when it breaks call us and we schedule and come out Don't say oh, I've been broke for three damn days and I'm like, well, okay But we didn't tell us to now and that's actually my first response was great You just told me now. So we're gonna address it right now. I mean, whatever stuff breaks. It's under warranty Uh, which we already know what's wrong. They unplugged things again. They did it last time again Yeah, again, it's predictable. I don't even think about that. I already know it's unplugged We know exactly when this thing happens is because it's in a shop area and someone unplugs it Luckily, they're nearby. They're nearby and we'll go plug it back in again for them. So anyways, thanks for watching vlog Thursday I'll uh me and marver are gonna play with the snapchats and uh, figure out how they work real quick So stay tuned. Stay tuned. Oh, look, I'm ice cream Ice cream rainbow ice cream rainbow ice cream rainbow ice cream. Yay