 Qatar is a Middle East state in the Gulf region with a fast-growing population of nearly 2 million people. This thriving and influential country has been a pioneer in creating a modern and efficient public sector. As nationwide effort is undergoing in order to make government more efficient, effective and customer-focused, the demand for more user-friendly, anytime-anywhere secure access to government services will continue to increase. This is why ministries across Qatar's government with the support of the Ministry of Information and Communication Technology, ICT Qatar, have joined together to accelerate e-government initiatives and include one overarching vision in their new e-government strategy 2020. All individuals and businesses will benefit from connecting securely online with Qatar's more open and efficient government. Central to Qatar's remodeling of government services is Hukumi, the official online information and e-services portal of the government of Qatar. Around 500 services are at the fingertips of those who work, live and visit Qatar. With Jamalto's support, Qatar decided to exploit the country's national ID smart card capability of identification and authentication of citizens and residents on its e-government portal. The previous solution required the end-user to install specific middleware, which was not compatible with all the operating system. Now to enhance the user experience and widen the access to our portal, we have introduced a new solution in early 2014, which is Coasis EGO 2.0. And now with the new solutions, with a simple mouse click, users can start a new authentication process, digital signing, single sign-on for the various government online services. Being the official gateway to all the information needed to live, work or stay in Qatar means that Hukumi provides easy and secure access for all to a large range of services. The most popular accessed e-government services are resident permits, work and visit visas, traffic violations, customs services and medical commission services. All citizens and residents can renew health cards and pay utility bills. Students can even register to independent schools and apply to Qatar University, whilst families have access to a large range of services, which include health and well-being services, charity donations and calculating pensions. Being able to access government services online 24-7 saves valuable time, rather than having to go to an office and stand in a queue. It's so much more convenient. I can renew my health card from home, check medical appointments whilst my wife can schedule our children's immunization. For my company applying for work visas online is so convenient. With the digital signature, I can securely submit application forms online. Authentication and digital services offered by ICT Qatar illustrates Qatar's agility in offering smooth user experience to offer to public service providers as well as end users a smooth and reliable e-government services in the country. In Jimelto, we are proud to contribute to the portal of e-government services HAKUM in Qatar, which enables authentication and digital signing with a smooth user experience without any compromise on security.