 Thank you so much. Good morning everybody. Welcome back. So, yeah, I'm not going to talk about the Syria response which is which would be really nice, but it's just a Blended training that we did for the Syria staff the response staff that I'm going to talk about Which is again kind of talking about the Syria response itself. So world vision International it's a international NGO child-focused Christian community base and We do a lot of humanitarian work plus also Development work as well in most part of the world Just a glimpse on our Syria response because I'm not going to go into March into the Syria response itself, but what's our Syria response? Our Syria response is a multi-country response. It's not only in Syria. It's out of Syria as well basically, it covers Syria itself plus also Turkey Iraq Jordan and Lebanon and it also covers IDPs and refugees within those countries And the working area is mostly education child protection Food and cash assistance water sanitation and health and we have expanded a bit more into Sectors as well very recently Basically 23 million people half of them are children and a bit of a fraction on youth as well Onto some of the peace building protection programs It's obviously highly fragile and Sensitive as well and this is one of the reasons why we keep on training our staff in conflict sensitivity basically conflict sensitivity specifically focusing on do-know-harm principles, but also a bit on peace building as well to sustain our program For a future sustainability kind of work now So basically this is about How do we do that? Staff capacity building we invest a lot as an organization We invest a lot on staff capacity building in many areas sectoral programming And many other things cross-coding themes as well, but specifically I'm going to talk about integrating peace building and conflict sensitivity, which is I packs and do-know-harm. That's a package a training that we have made compulsory for Development and humanitarian response stuff specifically compulsory for the humanitarian stuff because We go with a lot of good intention into the Syria response the crisis response But with all those good Intentions and knowingly we do a lot of harm as well. That's that's something that we have found out But in order to mitigate that we make we make sure that our staff I equipped with do-know-harm principles that they follow Those principles when they go and deliver these eight So what we had earlier like 10 15 years back is a 10-day training program face-to-face That has been a practice and Later on we realized that Specifically for the development staff it works because they have the time they have the money long-term investments because world vision is a sponsorship Organization and it has a long-term commitment from sponsors Child sponsors so in a way it was a bit easier to handle all those 10-day training programs and things like that But then later on we figured out for humanitarian crisis the response It was difficult It was becoming so problematic. It's not only about like how do we do those trainings, but also Investment time investment for 10 days Humane taking stuff to come and go through that 10-day face-to-face only training that that was not really possible cost 10-day training residential flying them in that was really costly Selection of right staff with right capacity to come into those trainings like recruitment is very fast and Sometimes people leave also very fast and then we can't like expect everybody every single person the staff to have all the needed Criteria as the capacities to go through a training like that And also we had problems in Continuity the following up after the trainings. How do we do this? Like we just lose contact after they go back and they are just submerged into their humanitarian response and also the trainings within the organization specifically for us the peace building and conflict sensitivity training became Organizational specific and when they go out they are not branded They are not recognized for the capacity that they have obtained internally because everything became like it's just for your work within world vision So we wanted to make sure that there is common recognition within this industry standard So that when they go into other organizations, they are still recognized for what they have gone through. Okay, so So we revisited Our training programs what we really wanted to achieve the the the knowledge the attitude the skills are we covering all of these appropriately and then the the the the last part of certification it's not only World vision certification process, but also we wanted to make it an industry standard like bringing External perspectives into this because do no harm is not a world vision tool. That's an external Intagency tool. So we wanted to bring that link into the organization Okay, so that's when we got to know about moodle For moodle, I am a content person I'm not really a designer though. I got involved in the designing process, but we have a click here was Kim Lim from world vision She's the she's from the technical side of it So like I'm just introducing that because in getting ready for the questions at the end, but So this is where moodle comes in and I really like yesterday's deciding the designing masterclass where Tom was saying like Whatever that's not you are feeling uncomfortable. You are you're feeling uncomfortable to do a deal with dump that into the moodle That's what we exactly did. I was like really missed so We had web access within the moodle system and this is this is nothing like new for world vision But like how we manage all these web access ample of web access within that period of time which is 10 weeks with a four-week break So for 10 weeks, we had a lot of Webinars and this is normal for an online process So the first process was the online process We had for 10 weeks with the four-week break so Participants from five six countries. They were in their own countries participating in an online process through a selection process and they went through all these Ingredients the web access videos quizzes documents which are PDF word or whatever They participated in discussion forums practice and report they go back do some practice as teams country teams Come back and report upload assignments And also we linked in with the moodle platform the Skype groups as well To an extent we tried the Google Doc system as well, which was really interesting like bringing in many other platforms together They did individual assignments. They did group assignments together as country teams and Also, we managed to bring in monkey service in And one of the best part was self-assessment at the initial stages at the latter stages And also we carried this forward into the face-to-face section as well And then the Google Docs and how they simultaneously started working as country teams Now this went the online section which we introduced for them The multi-country went on for 10 weeks with four bricks four weeks of breaks Now we introduced a mentoring system and this is what I really loved about the moodle is that we brought in internal mentors Plus also external mentors when I say external you were thinking about the mentorship not only internal mentorship mentorship But also external mentorship moodle allows us to have observers and also people mentoring from external like CD a collaborative development action who are the founders of to know harm so Giving recognition for internal participants was like really easy. We call this online platform the e-campus for world vision so that was the online process and then we had a Face-to-face process which we had for Six days in Jordan a place considered to be a bit safer. So where we brought all the 20 plus participants from all those five countries into one place now Even here during the face-to-face the platform was really helpful for us because to have that Continuity of going back into the webinars which was stored In a weekly process we could go back because in the in the earliest stages it was really Unlikely that we tracked all those webinar recordings because it was in Lotus nodes It was in somewhere else the links were gone missing people didn't have track But also we managed the face-to-face was classroom exercise for two days and then a bit of a practicum within the classroom We the moodle platform itself like doing self-assessments reflecting on that and also a bit of evaluation the same database and Then they go to the field they go to the field and do some exercises come back do some reporting and do some communication as well now just I mentioned earlier in the in the previous slide something that we didn't like is Getting those reports back into our hands because we keep losing those track And we kept losing like compiling all those properly moodle helped us to bring those Assignments on to one place go on like editing in a proper way and sharing it with the necessary people so It was it was six days and the evaluation also also done through the moodle itself on a real-time process So that we we have it archived. We can take it at any time It's in a single place where the whole system holds all this information together and And After the online the next phase was go back go back to your job Now this is something that we struggled to do earlier because we lost track now the same platform the moodle platform enabled us to have the track and this helped us to the country teams to go back work as a country team do their practicum and Report back on assignments not only assignments But also to participate in discussion forums at country levels plus also as a response level Multicontro response and of course it allowed us to bring in mentors on a continuous basis because they were part of the forums externals and internals as well and also like linked into the sky forums Now this is six months to one year because of the nature of the response To an extent it's still going on now the last part is linking them into a proper Certification process now there we used all the badging badges as well within the system But also we made sure that we have another internal system Which is called the global technical resources network We tried to merge these two things together so that like anybody coming out of this training are still connected to those Processes that they go through a certification process So that it's not only an internal recognition process But also they are recognized externally and they get deployment opportunities through this process so So we ended up having the subject matter experts Through the process itself now What happened is Once they are gone through they have gone through this process the cohort is done and The best thing about this the whole process is that now we are getting ready for the second cohort and We are really happy. We don't have to redesign the whole course and we don't have to have everything on the papers It's already done So it's just a matter of getting offline do some edits and upload it for the next cohort So we are basically looking at the next cohort for City response number two plus also East Africa region which is going through another Round of crisis within that region Just wanted to lastly highlight some of the things that they liked the participants liked Rather than being on the 10-day face-to-face only thing is They really like the small group discussions at their counter levels before even they came to face-to-face Where they were like mixed after that They didn't like the quizzes They were also able to see the results. We gave them printouts when they came and also they were able to do that again They obviously like the rest weeks now the rest weeks were built into the system But these rest weeks were not just rest week the the webinars were Built into that system so that they can the people who didn't participate couldn't participate could go back look at the webinars Look at the schedules and have that continuity and do some catch-up with the mentors And also we did the Google Doc simulation Linked to the mood rules, so which is really great and we had a lot of self-assessment starting from the initial stages to The second stages of face-to-face, but also even now we do a bit of self-assessment where they are now Yeah, thank you, so It was really helpful for us to achieve our goal the mission the vision of making this better place Specifically the Syria response better place for children So thank you so much