 Hello, I'm Lauren Currie and this is the Service Design Show. Because there is a lot of unemployed graduates out there, there's also a lot of designers who are making useless stuff that nobody needs. And I'm really excited about how we can tackle that. So what do you think is the biggest transformation that needs to happen within design education? I think industry and education need to work together as one. I think right now there's a bit of a us in them culture where one blames the other. I get really frustrated when industry blame education. What do you mean with the industry? The agencies? The agencies, practitioners, businesses. And by education I mean universities and schools and colleges. And they have to work together as one. Which for us and for us who are practitioners that is about giving up time to be a mentor. It's about sharing our process and our learnings online. It's about making ourselves findable to the people who are out there who are inspired by us and want to know what our journey's been and how we got there.