Referrals - Best Way To Get Is To Give | Customer Service Development





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Published on Mar 24, 2011

The paradox of the referral is: It's the easiest sale to make, but it's the hardest lead to get. You don't ask for referrals, you earn referrals. And your job, as a salesperson, is to be the example of relationship to your customer so that they can't help but want to give you referrals, they want to give you their best customers. I am going to share something with you that you may not understand because most salespeople are all about me, what can I get for me now, I got my quota to meet at the end of this week, la di da. If you want to get a referral, why don't you try giving a referral? Why don't you try doing something your customer would never expect on the planet and that is, give them a lead. Give them a way to get more business,. The best way to get is to give.

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