唐鳳老師我們演講掌聲歡迎大家可以在網上搜尋到01206 without a pound sign然後你會進入這個圖案這個圖案是否真的有圖案如果你想獲得一個標誌或是問一個問題你應該要用一個名字但這也是一個方法讓人們問我一些問題也像大家一樣的問題如果你有一個問題請按個贊問題是最多的贊會向上走還有時間我們會聊一小時到7時50分之後會說10分鐘然後再聊一小時你可能在想什麼問題這裡是一個3分鐘的影片詳細的解釋我做的工作在過去幾個年而它是文字但是它是英文的名字所以它仍然有一點跟這個圖案有關所以我再玩這個影片3分鐘然後我再回到教訓你教訓你問題的教訓開始吧每一個部位現在都有一些開放政府別落人這些朋友們去專門針對這些在網路上的朋友們直接進行對話之前就知道這個用品它還可以做我其實本來運氣是我應該打很多碗這多久才有一兩百萬的可是有但是這麼大的事我覺得有這個路徑是很棒的事我們跟民眾一起一起做出來的東西當被民眾接受了而且民眾會覺得可以看到政府的努力但我覺得這個身分就總之是有一個在相關的關係對台灣的社會中心已經著重了這幾點在於行政部門以及公民社會中間的互信與協力剛剛就是那個女主持想要用菲律賓主持的模式擺設一個很豐富的公司這個部蓋出來開會來通通這些的話通進到還是一個很好的很好的機會會以前來講的話已經往常進前進的一個大陸對今天比較多形狀做設計這些的民眾來講的話會是一個很好的經驗對我們還有一個我們有一個規定台灣第一名這個社會的這個做好房窗一直做來以前我覺得這種部門歐人的好像他們其實在講因為既然是一個傷害甚至於技術舞蹈的問題我們用每個角色去示範這些多餘的聲音一蓋到蓋到這個字一般那些寫書我們導演可能是監督要讀一部這個他運作的這種看一看他會更投入成為一個我三年以後我覺得他很好他來是為了來的話就幫我改善這一種這三個是强制是強勢是傷害這些是這三個這份這份這份這份在我們的我們的議題這份其實是一個非常重要的這份中國文化這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份這份但它是一種類似的歷史而不正確地造成社會影響而不正確地造成社會影響這就是我們的分析現在的問題特別是關於線線的系統線線的系統是最多的而非正確的線線的系統不只是看你父親的文章但這不是一種生意每次你去看交流會變成一種家庭的關係那就是這個理想這就是更生意但這就是一種努力是一種努力做了一個社會影響的項目叫做職業的努力這是一種最大的方式台灣現在有在於在揭曉這個資訊線線的系統因為線線的合作沒有一本文章你送給別人所以合作其實不可以看訊息另一邊如果你答應了線線的用途線線其實知道你送的貼紙但另一邊貼紙可能不是這個資訊所以這並不幫忙因為線線不看貼紙的文章我們在使用我們使用線線的系統來報告這個資訊所以這不是政府或政府參加過的項目但我們也在看資訊資訊所以如果你有線線的資訊你再加上這個帳號任何時候你會看到一張訊息你會問這個帳號你可以前往這個帳號這帳號叫做是這個帳號然後你會聯繫讓所有人看見目前的訊息資訊資訊最新的病毒最新的資訊資訊這是我的意思這是這個資訊這是我的意思這些資訊然後我們在選舉後很多人其實是關於病毒等等但是這件事情已經很明顯 to可是很多人都是我們這個這是比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較比較某些是很流行的但它是正確的像這個所以它也讓我們…喔 它是…對不起 它是錯的所以這其實是真正的國際資料它其實有提升資料但它讓我們看它是非常流行的我們可以學習從事實上是很流行的如何包含資料確實的資料讓它變得更流行更有趣所以現在你可能會問有多少人其實使用國際資料現在有50,000人或60,000人或什麼的所以這是一個小部分的人但關鍵是使用國際資料並不是每個人使用只是像在2000年我們有一個問題是電郵系統電郵系統在時候是一種我們稱為 spam或是 junk e-mail很多人說他們是皇帝大陸有很多錢一天有 bank account等等那時候人們的 e-mail in box都用了這些 junk e-mails因為發送 e-mail 並沒有錢人們可以很容易發送 junk e-mail 到處所以在時候我們的解決對 junk e-mail 問題是同樣的我們請人們發送 e-mail作為 spam那時候我們要報告公司系統什麼 e-mail銀行 e-mail作為 junk e-mail等於小部分網絡人員 e-mail 人員開始作為 spam公司系統公司系統叫 spam house那時候看著那些 spam e-mail然後發送通訊息給所有 e-mail providers例如 gmail 或 hotmail 等等說很多人報告 e-mail作為 spam所以下次我們會接受這訊息也可以作為 spam如果用 gmail作為 junk e-mail作為 junk e-mail作為 e-mail所以重要的報告技術很重要因為 e-mail是一個交流系統所以我們不能用 Google Search或 any public message系統去視乎現在的經驗我們只能依靠人們自己作為報告等於找到但現在我們有data base它沒有在黑暗中你可以看到很多人九個人有報告一個特別訊息這是實際的但你可以看到現在的訊息在一段時間所以訊息是從黑暗進行視乎我的系統進行Google Searchable網站大家可以討論一個特別的訊息並且合作訊息所以這跟進另一個另一個努力做到再次一個自由社會組織叫做台灣Fact Check Center或是TFCTFC是下一步之後的Fact Check Center是報告訊息它其實視乎這類的訊息例如前一陣子有一個大規模的訊息說到我們剛才有的訊息是比美國更高現在人們學習法律或是這當然是不真實的但很多人其實他們相信的或是相信的足夠去 spread it所以它變得非常 viral社交媒體一段時間所以TFC其實看每個訊息都變得非常 viral用研究訊息訊息他們提供三派學生訊息與這些訊息然後發表結論所以他們這種訊息是自然而他們並非他們其實完全是人們是專業的學生或是學生訊息所以這是第二步是去訊息訊息訊息訊息發表訊息這是訊息訊息訊息訊息訊息訊息所以這是第二步第二步第三步將發生近年將發生這幾個月是因為訊息訊息是國際網絡IFCN國際網絡訊息訊息它是國際網絡開始的國際網絡任何IFCN包括TFC有能力去改變這個程式就是說網絡例如Facebook或其他網絡搜尋者但是Facebook作為一個例子Facebook公開明年他們會訊息訊息訊息而這幾個人仍然看到訊息的部分他們會給予明確訊息說它是訊息的然後再回到訊息的中心讓人們明白這部分的資訊是訊息的它是訊息的它是一個訊息的如果人們仍然分享他們必須明白這個訊息的這個訊息就像這個這就是第三步我們將它從網絡進入訊息的中心然後回到社交媒體他們可以明確地訊息它是訊息的中心也會減少它的訊息就像我們訊息的訊息或訊息它是訊息的這就是這三個訊息的部分作為我們正在訊息社交媒體和社交媒體一起在過去幾年我們現在很緊張要這個整個訊息在訊息的中心所以我希望這回答至少這部分的問題然後請不妨問其他問題但是我不會留在這 page很久因為它是維持在心裡所以大家心裡我會回到你的問題好有很多更多的問題很棒有很多的問題明天我會說晚安給大家也就是只是測試我也不知道這個數字是否能夠解答的問題但總之晚安一位問我如何看待當然可以想起他們的想法但是它也提出了一件事就是我們沒有使用去傳遞台灣其實很少體驗當它來自社會而不是政治的傳遞它真的顯示因為在 Swizerland有繼續的討論我們的傳遞他們會很多傳遞每年人們只會使用這個想法有很長的討論對於這個傳遞如果它去前一步它其實將兩選在台灣雖然中央選舉會做一種電視討論但討論沒有討論的對嗎他們只會保證在時間對嗎所以每個人和共產黨有同樣的數量的但是是 all the CDC doesThere is no extra time or extra conversational deliberationof course the public TV as well as some journaliststried to bring those sides or many sides into a discussionbut the outreach of these efforts I think is lessthan the total number of people who put yes or nothat particular referendumand so that leads to post referenduma lot to spewed of ourdisillusionment of what exactly does the referendum doand so I think that is a structural issue with the referendumand that we need to address it by ensuring that there is a high quality conversationwell before people goes to the referendum boothand that's the one thing that we can help improvethe other thing is that of courseI guess many of you worked as the election staffso if you stayed until well into the nightor like in the city they stayed until the midnightto finish the tallying workI'm very appreciative of your workand I'm very sorry aboutthat people have to spend this much timeto tally all the referendumagain this puts an enormous burden on people running the local election boothand so it is still free of conflicts and violence and so onwhich is a huge credit to the people actually running the electionsbut I think if we continue like thisit would make it very difficult to retain people who are still willingto be election staffbecause it is really too much workand for no difference in paymentor actually it is a very frustrating kind of workand so I also offered my servicethe Central Election Committeeif they want helpin for exampleautomating the vote countingthat I'm happy to help as wellof course the CEC being a independent commissionthey are free to choose whatever methodology they wantbut I'm very willing to helpthe staff who counts the votesbecause in other countrieseven though they are still using paper ballotit is not one ticket per referendum issueit is actually just a single ticketand you can just choose yes, no, yes, no, yes, noa single tallying paperand once you put it inthen it's easy actuallylike the money counting machineyou can use optical machinesto very quickly countera large number of these papersand so if the votingends on 4pmthe counting can be done by 4.30and so everybody gets to go homeand instead of just tallyinguntil midnightand I think even the peoplego into election of course have a long lineand that's something that we can solveby actually just allocating more roombut the tallying is actuallyit will still go into the midnightif we have more than 10 referendum issuesso my focus has always beento improve the experienceof people running the election boothbecause we know that solving the long lineis relatively easyyou just allocate more spacebut the tallying is stillvery time consumingnow of course people worryabout the trustworthinessof the machine countingbut I think there's quite a few waysto solve this issuewe still use the traditional tallyingfor votingfor legislatorsor presidentsfor any voting peoplewe can still use the old methodwhich we know will endapproximately 1 hour or soafter the end of the votingso we just use the counting machinefor the referendumand the second is that we can alsorandomlyto hand tallythe same piece of papersfor voting boothto prove that the machine is not biasedand also the machine itselfcan be open sourceor mathematically verifiedthere's many solutions that are openand they don't connect to the internetand indeed they don't evenneed to be turnedpowered on during the electionthere's strictly just for countingpurposesand so I thinkthis is one of the interventionsthat I saidpublicly but also internallythat I would very muchencourage the CEC to investigateI think their reportis due in a few weeksand then we will see how muchwe can adopt this technologyin the next referendumbut they're a independent commissionI have to stress this againso if at the end they don'twant to do things this waythere's really nothing I can do about itbut I really want to improveso someone askedare there many social enterprisesin Taiwanthis is a great questionin most of my talksIthis is my office by the waythe social innovation labin Taipeicontemporary culture labor the sea labpreviously known as the TAFthe Taiwan Air Forcenear the Jianguo flower marketthis place is actually designedtogether by more than100 social enterprisesand the soco fieldthat you see hereare contributed bypeople with Down's syndromeXihang'erof the Children's RS Foundationand the Children's RS Foundationactually works with people with Down's syndromefor I think more than 20 years nowand even the termXihang'er is a social innovationbecause previously peopleto clog people with Down's syndromeas I don't know 痴痠 or somethingwhich is a verylike not very popularterm and it also portrayspeople in a very negative fashionbut just by rebrandingthese friends as Xihang'erit actually creates an opportunityfor people to engagewith people with Down's syndromeand see their special unique contributionto the societyfor examplethese are the drawingsof people with Down's syndromeit turns out they understand the worldthrough a geometric perceptionjust as maybe we are good attext or we are good at numberswe are good atinteraction and things like thateverybody has different modalitiesit turns out people with Down's syndromehave a special perceptionintuition in terms of geometryand so they are paintingwhen they see the spaceand they draw somethingit's very uniqueand it leaves a lasting impressionpeople with Down's syndromecontributesto the designof the officewhich has also wonthe good design award in Japanand so Xihang'erof course is just oneof the many social enterprisesthat people know aboutthere are also cooperativesone of the largest co-opsthe Homemakers Unionis also more than 20 years old nowand initiallythey started as a charityto advocate for environmental protectionbut very quickly they foundthat by assembling togetherpeople's buying powerit's actually easier to negotiatewith people working on agricultural productsand other productsto do so in a sustainable wayand so that's buying powerthe purchasing power becomesa very important toolin their advocacyand that they form a consumer co-opto this goaland of course there are also companieswith a social impact purposeone example is Lirenwhich is also more than 20 years oldthat focus on environmental sustainabilityand there's also companiesthat are subsidiaryof a MPOfor example the Siji Foundationowns 100%Dai Gaentechnical technology companyI think they just call itI think that that's the nameof the technology companywhich is AI company I guessbut in any casethe Dai Gaen companyspecialized in circular economyreusing the recycledI think all sorts of different thingsbut mostly plasticsthings like thatusing this recycled materialand once people are donewearing these clothesthey can also dare tocycle it againand make them intoI glasses using sunglassesand things like thatso they closethe second time recyclingand they're also quite profitableand so it shows thatenterprise marketingbusiness developmentsupply chain managementand so ondoes not actually have towork in oppositionto the environmentalor the socialor the governance solidarityneedsbut rather through social innovationyou can bring all these sources togetheras exemplifiedby Dai Gaenand Li RenXie Heng'erand the Homemakers Unionand soat the moment we maintainin sd.pedis.twa list of social enterprises in Taiwanand you can very easilychoose amongthe kind of serviceand purpose that they doyou can focus on the particularcity or county that they are inand we can alsovery quicklylook forthe enterprises that had madepublic disclosuresin the previous yearand things like thatso there's a pretty long listactuallyof social enterprises hereand some of them as you can seehas chosento reviewits founding documentsis company charterand the good thing aboutrevealing the company charteris thatwe can understandthat this company is actually formedfor a specific purposefor cradle to cradletheoryand there isno matter how many shareholdersjoin the companythey have to agree by the company'sfounding documentthat the purpose of the companyis for environmental sustainabilityand so oninstead of just for profitand this is possible becausein our new company acteffective as of November 1stwe changed the first lineof the company actit used to saythe companies are onlyfor profitbut now the first linenow saysthat the companynot only it has to beas it can becompliance and regulationbut it can also mayadopt the behaviorsthat are conductiveto public benefitand also contributeto social responsibilitythat each company cannow legally sayI want to devote 100%of my profitinto my social missionand the shareholdernever earns anythingthat is the so calledyou lose stylesocial businessor they can sayshareholders may get50%of theearning costbut the other 50%has to be put backinto the socialenvironmental purposethat is the so calledbenefit corporationand so onso everybody get to declareexactlyhow they are balancingthe profit motivewith the purpose motiveand that is a new innovationactuallyby our new company actso now there's many companiesnow choosing to reviewits purpose in this wayand if you click more informationyou are actually broughtinto the administrativeeconomic affairs websitewhere it hasself-disclosureof the company charterand to post iton the MOEA websiteyou actually needto use your共产党心情症your business certificatein order to put anything hereand so it carriesthe legal weightof an electronic signatureso not only the shareholderscan look at thefounding charter documentbut also people on the supply chainwould be investorsas well asany stakeholdersrelated to thisparticular social enterpriseso it improvesthe so calledaccountabilityof the companiesbecause they area closely held companythey are not publicly listedbut this is essentiallyholding them to accounton the same levelas publicly listedcompaniesin orderto getthe trustfrom the stakeholdersas well asthe so calledimpact investorsand so that isthe list that we have hereso feel free tojust contribute to this listand if you knowa social enterpriseit can be a co-opit can be afoundationit can be aassociationit can be a companypleaseencourage themto register themselfherebecause registeringhereengagesthe social procurementsystem that we havethe enterprisesthat includethese social enterprisein the supply chainif they reachsay one millionTaiwan dollarsevery yearI actuallycome outand give thema awardfor buyingfrom social enterpriseand includingsocial enterprisein the supply chainand they alsoqualifyfor a lot ofinnovation,loan,treatmentand othersubstitutesfrom the governmentbut there'sno tax breaksbecause weunderstandif we dotax breakthat every companywillwant to be listedsocial enterpriseso we'renot doingtax breaksbut we dooffer a lotof resourceswhich areall listed herethere is agovernmentresources listand dependingon thepurposethat theyworkas well asthe kindof servicethat theyneedfrom theadministrationor thelocalgovernmentwe actuallylistconnectto thecouncil ofagriculturethementureofcultureand things likethatand soyeahall theseare publicinformationforqualifiedsocial entrepreneursLeothenyou would like toknowhow can wehelp seniorpeopleto turn theirback onthe falsemedicinebut alsoonlineas in on theinternetthere aremanywaysthatpeople canreceivemisinformationjust mistakeninformationon medicalissuesthere'sas far asI knowthere's manypeople workingon thisproblemthere's manypartnerI thinkormedipartnerthatspreadingactualfactualinformationin ain away that isappealingto seniorpeopleand there'sofcoursethe co-factsystemthatfocus onthelinesystem specificallyand there'salsomanyouttheresystemsin Taiwanit is actuallya verypopularstartuptopicbut I thinkit alldepends onthe attitudethat weintroduceto senior peopleif theyhear itfrom theirfriends throughtelephone conversationor throughface-to-faceit takesat leastthe same intimacylike you have toactuallytalk tothe senior peopleover dinnerorface-to-faceorphonein orderto fullyunderstandthe contextofthemisinformationfromnowif itisonly apicturefrom thelinesystemor whateverthenofcourseco-factas wellas the otherwebsitesaresometimesalreadysufficientbecausethey receiveit's justasinglepiece ofinformationand theyhearditfromanother friendthenofcourseit takesa moreinvestigativewayofdialogueandsoyeahIthinkthere reallyis nosure waytotellingpeoplethineror juniorto turnonlinesystemall togetherbut ratherto engageinwhat we callmedia literacywhich is toliterallysee anypiece ofmisageas incompleteinsteadoftheperfectunstopnowthis isofcourseespeciallydifficultfor seniorpeoplebecause whentheywereeducatedthenpeopletentoseepiece ofinformationisentirelytrueorentirelyfalsebut it'sveryrarelythe casenowofcoursepeoplewhoworkin schoolsno longerteachthings this wayeversince theeducation reformisofcoursepart ofoureducation planalreadybut forsenior peoplewhowerenoteducatedin this wayI thinkit's stillimportantto usethe sameco-learningattitudeandmethodologiesin ordertoregrowafacultyforcritical thinkingfinishedmediallegacydesignin the curriculumso the senior peoplewill also needlikesix years of basiceducationthree years of additionalinteractionand so onin ordertonot turn their backbut actuallyto growthe capacityofcritical thinkingso there'sno shortcutto this processit's justby throughcontinuous dialogueand continuousinteractionso likepersonallyIhave along conversationby mygrandmawho is86 years old nowabout thetrending issuesand things like thatevery weekand so Iget to learn a lotabout the kindof misinformationthat hersocial circletend to spreadbut I don'tpretend that Ihave all the answersrather whichis collectivelylook at theevidencesand discoverthe piecesof the puzzletogether陳嘉俊would liketo knowabout theopendataenvironmentfor memoryinstitutionssuch aslibraries,archivesand museumthis is agreat questionwell it'smuch betternowbecauseback whenopendata wasadoptedas a nationalstrategyin 2012we hada concertedeffortfrom all thedifferent ministriesI think inlate 2014to adopta what wecall anopen licensethe licenseis the mostimportant foundationof open databecauseit allowspeople touse the datafor any purposeand soin thenational opendata platformwe saythat alldifferentministriesneed toadopttheideallythe same licensebutactuallytheprinciple ofopen definitionanopen definitionvery simplyputis thatit allowsany bodyto usethe dataforcommercialand non-commercialpurposesthey can useit in a waythat changesthe datathatputany restrictionon the kind ofthe workorreplicationthat people candoall it asksis to givedue creditthat is to sayto attributeto the sourceof dataand it doesn'taranteethe accuracyof dataand thingslike thatso this isthe opengovernmentdata licenseorOGDLof Taiwanand atis to saythe Ministry of Cultureand the National Palace Museumand sothe National Palace Museumis actuallypart of the cabinetand doesn't belongto the Ministry of Culturebecause we havea very interestingconstitutionbut in any casethese two memoryinstitutionsat the timeinsistedusinga licensethat preventscommercial usein some wayor as for additionallicensing costsin some wayand things like thatand sothat createsa real asymmetryin balanceof the government'smissageis like we doopen data for everythingexcept forthe National Palace Museumand other museumsbut I'm veryhappy toreport thatwhen I joinedthe cabinetin late 2016we workedwith NPMand with MOCvery closelyand so by last yearboth of thesememoryinstitutionshave changedtheir licensesa compatibleone to theopen governmentdata licenseand soif you nowgo to theNational Palace Museumwebsitethenyou canactuallysee allthe differentpicturesthat theyhavein theirdatastoreand offeredthroughaopen dataplatformand that isactuallyapiforsearchand alsothere's a lotofdownloadfor allthe differentpartsas wellasthe imageof their5700collectionand allof thisof courseas you cansaythat it'sunder theopen governmentdatacomparateto thepreviousadministrationsNational Palace Museumand alsothe Ministry of Cultureworked with the Ministryof Science and Technologyon themodel librarythat's the right thing to usethe Taiwan Digital Asset Librarynowit is lesspopularthan theNational Palace Museumthe National Palace Museumis very well knownbut theTaiwan Digital Asset Libraryissomewhat less well knownso I would liketo introduce it to youif you haven'tseen this beforebut they actually workedvery hardto scanall theimportant historical buildingsthat they can get access toand so onintovirtual realitycompatibleimagesand so I thinkwhat'sthe important thing hereis that thekind of licensethat theyofferenablesnot onlydomesticcreaturesto includethesecultural artifactsinto their worklike comicsor video gamesor moviesor whateverbut alsoencouragesinternationalcreatureslike filmmakersand so onto very easilyincorporatedin their workalsoand this is importantbecausefor examplethe New York Cityvideo gamesand moviesand whateverfeaturesyou knowI'll lookon New York Cityand things like thatbig is very easyto do animationbased on these dataand nowthrough thistime-additionalasset librarywe now alsomake surethat the peopleworking on creatingnewartworks and so oncan alsovery easilyplace their workin a settingthat is basedon a culturalheritage sitein Taiwannowof coursea lot ofarchivesand memoriesand inputto the museumis now alsogenerated bycitizensand sowe have aGuo Jia Jia nationalhistoryprojectthat thenlinks the partthat iscontributedby peoplelocallyand thenin this projectwe of coursework withall the municipalgovernmentsto linkdatato linkthesecontributionstogetherwiththe variouscontributionsin thelocal municipalityon the other handtheHCTBSis perhapsnot yet donebut in any caseyessoif you lookat thetitle municipalopen data platformyou can seethat it isnot just aboutthe databut it actuallyofferswhat we calla linkeddatarepositorymeaning thatyou canusinga verysimplelanguagesimilar to thesequellanguagein thedatabaseyou canactuallylook atall thedifferentdatasetsthat's partofthe statisticsanalysisand so onand so it'snot justone singledatasets nextto eachdatasetbut alsothe linkthe relationshipbetween thesedatasetscan be linkedtogether in apublic wayand for peopletoconstitutetheir own viewto thestatisticaland thecontributionsofthe dataand thatagainthe citizenscientistfor examplein台中a lot of peoplecare aboutair qualityandall thesecontributionsare fromcitizen-scientistthatwork withthe so-calledair boxvendorsin each oneit's less than100 US dollarsor soand because of thisit's very easyfor2,000 or morepeopleto putsuch名字用中文全名你们留中文全名我们这边才可以找到你们是谁然后把它当成发言记录谢谢然后这是最后来到了法文所以大家可以法文记录将有法文就可以算在发言记录里面谢谢好好所以我们要重新依靠如果你们用了英文名字测试这个问其实这不需要所以你们可以再一次再用中国文化所以可以达到计划所以所以,Erin,我問她,有沒有任何建議的建議所以,在10分鐘之間,有個朋友問了一個問題如何提供智能體系的經驗這個經驗的經驗,因為我們都有這個經驗的經驗就算是 web-based, 但只能用 i.e. 或 i.e.9 或其他類似的它不僅僅僅用 mobile 或是 vendor決定製造新的功能或是 agency leader 決定製造新的系統 turns out the new system是 only covering part of the workof the old systemso now you have to work on two systemsand things like thatit's all very common place in public serviceand this is why we developedactually with a lot of contribution from Taiwanbut also from Taipei city and other municipalitiesthe government digital service guidelinesor the GDSGat the moment this is in betameaning that we're still trying it outwe use this guidelinesto develop for example the tax filing systemfor Mac and Linux users for this yearwhich has a 96% approval ratebecause we understand users' needswhich is the most important part in this guidelinethere's no other important partsI think all the other 12 guidelinesis in the service of continuously understandingwhat the user really needsand I would like to share with yousome notes that I tookwe worked with all the different contributionsof the municipal governments and so onking on the GDSGit's called GDSG nowand as I saidthe most important thing isunderstand what the user needsand in procurementfor public construction projectsfor example building a bridgeor things like thateverybody in the procurementunderstand you need firstto do feasibility studyyou need to do the impactsocial impact, environmental impactanalysis and then you work withthe architect firmto develop a visual mockupor a simulation of the projectand then you do a actual scaffoldingor whatever design, the BI and mappingand then finally you put concretein and actually construct that buildingso there's a well definedface of a public construction projectand people understandthat all thesedifferent facesrequire different disciplinesdifferent professional servicesin order to completebut for digitalprocurement projectsit is very commonplacefor people to just choosea system integration companyand leave it to the SI companyto do everythingand without actually listeningto their feedbacknow the SIof course they are also very professionalthat they may not bevery well equippedin understandingthe first line experienceof usersexactly because they are too professionalback last yearlast may actuallywe had a petitionthat says the PECS fileso for it is explosivelydifficult to useand the reason whyis that for peopleto useback and using linuxlast maythey use aout technologycalled java outletand it interfereswith the operating systemin such a wayit saysinstalling componentsplease waitand then it's supposedto pop a window upbut it's actuallyblockedby defaultappleand solike the MPactually waitedfor I thinkfour hoursor somethingand could notmany many different stepsto complete the processbut when theminister of financeworking with the SIthey of coursedid their KPIthey did theircheck marksduring the procurementverificationbut they are tooprofessionalsthey know exactlywhat to feelwhere whenand so they wereable to completethe things fileand processin ten minutes or soand they thinkit's pretty goodbut actuallythe people whodon't havethis professional experiencearedifficultto completethe stepsin thetext filingexperiencethe samecan alsobe saidof the referendumthat we justhadthe centralelectioncommitteesays thatthey dida simulationof the referendumjust takingtenballotticketsand filingten yearsor no questionsand puttingthem inreferenceof coursebecause theyvery professionaland theyknow exactlywhat thereferenceare aboutbut mostpeople actuallydon't knowexactlyhow eachreferendumis to betaliedand so a lotof people justspend a lotof timereading overthe referendumtextand sothe usertestingby realactual usersbut whatwe didessentiallyis whatwe callaservice designexerciselikeproduct designyou candesigna beautifulproductbut it'slesswell-knownbut you canalso applythe samedesignprincipleintodesigna goodserviceand sowhenapplyingit's veryimportant inservice designto mapwhat's actuallyhappeningbefore aservice startswhat people'saction arewhat are theirneedswhat kind ofissues they runintoand thenduringthe servicewhat kindof differentmappingthis is calleda journeythe differentstopsthat theystop atwhat arethe touchpointsareexplosivelynumerousthat istobaroquetoflourishingand people areactually veryconfused aboutthese kind ofillustrationsand alsolast mayif youhavetaxed last yearat some pointthere'sa misscottfrom thetax agencythat pops upand saysthank youfor your contributionto the countrysupposedlybysomebodyfrom theinternetsat veryacutelythat theyfeel verybadthinking abouttaxed alreadyso justmake itshortif it'spainfulmake itshortmake itquickand don'tspendanytimemaking usfeel betterwe don'tfeel goodso justshorten weman 22事21看一下判刑判刑刑判刑刑刑刑刑刑刑刑刑刑刑创刑刑划划換成這樣,換成這樣重要的不只是設計、設計等等但其實是參與的因為它是一件產品很多人,很多人的進入所以市民覺得它是他們的產品它是他們的作用所以當人們感受到新的改變我們有很多領域他們知道他們的進入將會在明年參與的經驗這令他們的長期關係而不是一種發展的經驗而是回到GDSG這意味著我們需要包括人生活動我們需要理解他們的經驗他們真的需要他們的經驗我們需要把所有的經驗進入他們的經驗因為太多人之前在 system integration procurement他們有機會設計他們的經驗或者是市民但是這意味著市民可能可以用這個經驗五分鐘但是市民應該要十分鐘去減少五分鐘這是什麼其實這是不太好如果看從一個利用的視角但是這部分是暴躁的市民是很暴躁的市民但是市民其實公共行程替代軍事市民不是市民所以可以浪費時間那是不好的一天但是現在當然我們很幸運因為沒有公共行程公共行程 anymore所以很多公共行程公共行程現在現在其實到我的辦公室他們說市民我們真的需要公共行程因為他們不會再再再再所以我們回顧市民我們現在說市民公共行程市民其實公共行程他們也有市民是好市民只要我們可以浪費市民也浪費市民那是我們不想浪費很清楚在公共行程所以那是最重要的部分第二部分不太重要非常重要是有公共行程可以通過不同的技術不同的建築建築建築通過不同的公共行程通過那是因為非常容易在前面如果一個公共行程例如公共行程需要在公共行程在公共行程所謂的公共行程以及健康和這些不同的工程要在前天我們叫工程通過這些文字會變成一個網頁現在人們開始就用大量的文字去建築不同的工程他們可以在他們的文字通過他們的文字通過他們的文字通過這些文字現在成為網頁他們需要很不同的工程工程等等他們沒有見新的朋友他們覺得他們有很有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有有如果不 only human readable but not machine readableif it's only human writable but not machine writablethen actually they can be disqualifiedfor unprofessionalismand so we put it in our procurement rulesthat all the vendors who build those backend systemsthey have to put in open API socketsso they can talk to each otherso that people can just fill them in onceand for all the backend systems to integrate together所有的優惠和系統都要融合在一起這就是唯一的技術在實際上,當然,大家都知道是不可能得到所有的不同的職業能夠理解得到別人的利益這就是為何在GDSG我們必須要有一個有一個有職業的組織者或是溝通人士他們可以依靠到一個特別的社會但要想和整個關係的商量例如我會在一個情況下交換一件文件在一邊的民主權財政和法律院的一邊前面的戰鬥日需要寫一本照片寫一本照片那些人不可以使用這張照片所以他們必須重新採用當他們採用這張照片其實需要一張照片所以他們也會立刻把照片採用之後完成法律必須採用所以最後一張照片是用來採用二張照片是用來採用很多的文章是用來採用而這張照片是用來採用對嗎這張照片是用來採用所有人的生命沒有任何人的生命但原因為何是因為沒有一個合作的一個人是可以的任何人來採用這張照片採用一張照片採用一張照片還有另一張照片採用這張照片這其實是用來採用的而變成所有的技術部份已經在這張照片新北市已經在採用這張照片已經在採用這張照片但他們只需要某些人可以採用某些律師和職業員說他們可以這樣採用這就是我所做的然後他們現在正在採用在非常 progressive way在非常 digitized scanning way所以我們現在把這個經驗進入 DGSG然後問他們的證據他們之前買了什麼去 first證據 證據可能在一百萬一千塊他們做了這個 kind of user搜尋和 design然後後來這輩子然後找尋一個組織可以在不同的地區工作然後我們進入第三個頁面就是明白不同的模式像是 through chatbotsthrough websitethrough paper-based servicethrough cell phonesthrough sms之類的然後去工作在網上那些人其實需要不僅是就是覺得是HIP或者是合作的現在我沒有時間去過所有不同的頁面然後我只想去介紹一個頁面給頁面去開放但是我不知道什麼在發生在這裡我們再試一試給頁面去開放這個包括不僅是開放的API就是我所說的但也有開放資訊開放資訊還有開放的資訊給頁面去組織這個頁面因為更開放的頁面是最少開放的頁面是開放的頁面頁面可以經常說OK你做這個並不完美但還好因為開放的頁面開放的API所以我可以組織另一個頁面另一個頁面或者是電腦頁面或什麼那頁面是同一頁面頁面沒有組織電腦頁面是同一頁面所以如果兩頁面正式組織不開放在頁面或頁面那頁面是不可能讓你組織另一個頁面沒有組織頁面再次組織再次組織所以我覺得頁面8也很重要如果你是組織頁面頁面請這是我最初的頁面我工作過的頁面在我們的頁面就是TW我們做了很多頁面我最初的頁面我工作過的頁面是生產品牌我也沒花太多時間在我們做的頁面但是確保在不同的頁面不同的市場以及天氣資訊等等都會放出在社會上容易理解的方式我覺得很重要的頁面所以在我們做的頁面他們會用這個頁面發出頁面給生產品牌在時間前說這頁面是不太好因為我們預計它不會有很好的頁面頁面會增加等等他們用頁面以及頁面發出頁面我會很正確地說我們的頁面並非集中頁面或頁面或頁面頁面但其實它是關於生產品牌的頁面經營或生產品牌都會延伸甚至理解頁面所以這頁面是頁面這頁面是頁面是頁面這是頁面是頁面那我們我們我們我們我們我們現在我們我們我們就是這頁面對我們我們我們我們我們我們還有他们只能走 with you and you can hop on one他们能带你回家 and things like this所以这种方式带出的可能性是技术而不是因为技术而是因为而是为了改变真正的社会和人们的感觉是重要于他们的生活因为这些东西都是开放的所以如果你们不喜欢这种方式就带出了蓝色灯你们不知道要做什么这些东西可以改变 into a faceto a rainbow, a smileyor whatever cat faceor something like thatand experimentand that is exactly what the local peoplein the hackathon didso we're not saying you know the MIT media labwhich are the lab that designed these vehiclescan decide for Taiwanhow to interact with these self-driving vehiclesbut rather people can discoverwhat is the best interaction modefor people to interact with these technologiesand that builds solidarity and trustbetween the people who are working on hardwareon software, on communicationand on various technologiesbecause they can then talk to their grandparentsand say what do you feel aboutgoing to a team of our marketwith those companions and things like thatand that I think is really the only wayto reach the last mileto have the local people own and understandand can change the technologyrather than the government sayingok we have all the perfect answersand you have to listen to our predictionbecause traditionally that's not workingand recently it's even backfiringso maybe there really is a limitwhat we can do and we need to work withlocal cooperatives and social enterprisesand local organizational workersand so onand that really is the key towhat we call now the regional revitalization planthe divanchon planagain it is about to work togetherwith the local societyrather than having the academyor the national councils and ministriesto decide for the localityinstead it's a very button up processso yeah we can't use big datato solve all these problemsbut we can put the data readyand make it usefuland interactiveand trustworthyand but we need to trust the citizensbut we need to understand the citizensdoesn't always trust backit's a very slow processfor the citizens to trust backagents general would like to knowafter i become the digital minister of the portfoliowhat do i see the biggestobstacle nor rockthe ROC bureaucratic systemwell personally i thinkthere is a lot to sayabout the public service codeor gong wu rian fu wu fathere's a lot of thisthat i think doesn't make sensefor example this onethere's many part of itthat i think doesn't make sensebut i would just use this one as an examplebecause of course i understandthat we can'tafter work represent our agenciesit is of course fairbut i mean in our personhow could that happen to younow that this is i thinkquite unreasonable actuallywhich is why actuallywhen i joined the cabineti negotiated my conditionjoining the cabinetso we kind of have a compactnot the contractbut an agreement of three thingsas i joined the cabinet two years agoone is radical transparencybecause in our FOIA lawthere is a very similar partthat talks aboutthe kind of privacyof the drafting stageand rightthis is the third clausethe drafting stageinformation is not subjectto freedom of informationthis one is not particularly wrongI mean countries around the worldall have very similar clausesin their FOIA lawbut this one is very discretionaryi mean what does it actually meanto have public benefitso actually it means thateverybody in the reporting chainneed to agree that it's for public benefitso you have to agreeand your boss have to agreeyour boss's boss have to agreeall the way to the premierethey all have to agree that it's beneficialto the public for a drafting stageinformation to be made publicbut as i negotiatedmy way to the cabinetmy first working conditionis that everything i seeis of public benefit to publishand there's no need for me to ask twiceand so this is called radical transparencyand this is whyall the interviewsall the meetingsincluding lobbying and everythingall the three thousandpeople i interacted withpeople get to see everythingthat i holdas adigital ministerand so for example the social innovationconnectionmeetings it is a radically transparent recordbecause everybodyafter they make some contributionsand or some innovationsand so oneverything is publishedfor everybody to seeand so people get to learnabout not the whatthe output of the policybut also the whywhy are we talking aboutthecement of the social enterprisewhy are we talking aboutthe cooperativesand the laudonghefuciathe labor co-opsand how the minister of interioris now workingwith the minister of laborto make sure that the laudonghefuciacan workwith government procurementin a way that is equivalentto the labor actbut without the minister of laborgetting aheadof its jurisdictionbut rather have the minister of interiorto look after the co-opsand so onand so all this has our structural issuesthat people have been talking aboutfor like 30 yearsbut people on the outsidereally never learned about whyare we talking about these thingsand each and every public service memberis kind of afraid ofI don't knowto be or somethingand in order to break the silosacross the ministriesbut using radical transparencythis is not live streaming or anythingeverybody after the meetingget to review it for 2 weeksbefore I publish it to the internetso all the part that doesn't soundprofessional or could be taken out of contextis actually changedso everybody is very professionaland so it shows thatall the public servicepeople are actually very innovativeand professionaland then it also creates an atmospherethat people gets rewardedfor innovatingbecause your name is on itpreviously if you do something rightis always the ministry's creditis never your creditbut if you do something wrongthe ministry can always blame the public serviceso it's a very unequal relationshipit's the systemit's the other way aroundthe people who innovate get the creditand if anything goes wrongit's always my faultand so because of thatpeople feel muchcomfortable in innovatingand fixing thingsthat has been longstanding structural problemsso just the transparencyI think it's very importantand whenpeople go to a meetingand they just speakand they don't have time for listeningbut after going backand reviewing what the other ministrieshave to saythey say oh ministry don't have to holdanother meeting anymorebecause after reviewingI think that ministry really has a pointso we don't really need towork on this anymoreI agree with your point and things like thatso a reviewing after the meetingand the working conditionother than radical transparencyfor my work is location independenceso anywhereusI can do my work and it'sconsidered workingand the reason why is that人心信證中書has a interpretationa few years agothat says any public servantthat works with the internet職務與管理is also limited by the placeand time of workingand so it is actually a very powerful interpretationand not many people know about thisand so anyone actually can use thisto work with your agencyand say you know my workhas something to do with the internetso I don't have to work here anymoreI can be just working touring around Taiwanand working in Hong Kong or whateverand again this is a valid interpretationand it's the same with the labor lawactually the Ministry of Labordid a very similar interpretationback in 2015that leads to what we call元局勞動員or something the teleworking regulationand so it's not a privilegeof the public servicethe people in the labor workforcethey can also enjoy the sameteleworking conditionsand that's one of the regulationthat I helped consultingwhen I was still working withthe government as a consultantI always put it into my own useafter being the digital ministryso that's called location independenceand the third thing is voluntary associationmeaning that I don't give ordersand I don't take ordersany meeting that I heldI always started with sayingthere is no decision making from meall I make is suggestionsand if you don't think these suggestions aregood for your jobfeel free to ignore itand I think it creates a morerelationship between the ministriesand me because in many otherministries a portfoliothey supervise maybe five ministriesor four ministry or three ministrieseachand people think thatthey're more focused on these ministriesand so when they work acrossthe ministriespeople naturallysee kind of the boundaryof the kind of scope of their workbut because I supervise no ministriesso people don't think thatI'm partial to any ministryand therefore I can work with all 34 ministriesI think I kind of equal distanceand so that's the third conditionof my workso because of this my workis actually quiteenjoyablebecause I don't really give ordersand I get a lot of volunteersto join my office from each ministryso Iafter joining the cabinet I had an agreementwith the secretary generaland sayI'll be in my officeI can have at most one stafffrom each ministrybut not moreso technicallyI can have 34staffnow I have 22 staffso it's not everybodywe don't have a colleaguefrom the ministry of defensebut we do have a colleaguefrom the ministry of foreign affairsfrom the culture, education, interiorfinanceNCCand so these are morepeople facing ministriesand they basically form my staffand everybody can seewhat everybody else is working ontheir salary is still paidby their originating ministryand they do their own kao qiso they just filing their kao qiand just sign whatever they put on itand so it creates a very easyrelationship between them and mebecause I'm technically justfacilitating the dialoguebetween the values of different ministriesbecause each ministry is a different valueand this is true butwhat I do is to find the common valuesdespite the differencesand so those are the kind of innovationsthat I kind of negotiatedmy way in and some of itI think are seeing morewise spread adoptionsuch as the use of the sleight of systemit is a very equalizing powerbecause otherwise people whoare here but their bossis also here they were veryaffraid to raise their handto speak up because their bossis in the same room by using sleightof people who can very freely speak upbecause everybody is using their phoneanyway you don't really knowwho are posting these questionsand this is something I see moreuse even in municipal city settingsand things like thatsomeone asked is there anyinternational cooperation that Taiwancompact misinformationyes I'm glad you askedthis is actuallyliterally called global cooperationon media literacyand this is a program that the AITand the Taiwan foundationfor democracycollaboratively engages onand this is not just building arelationship between say the co-factsthe talent fact checking centerall the ecosystem working onmisinformation and media literacybut everybody in our regionin theis Asia because disputedor misinformationis a global phenomenonand it worksby the effort ofthe design of the phonebecause on the phone is a very limitedscreen and people can usuallyonly see partial informationand sometimes people just areengaged and become outragedor become very angryand they share something withoutfinishing reading it or withoutthe capacity of looking for alternativeinformation sources and so thatis the root of the problem ifeverybody use a large desktopcomputer maybe we don't havethis misinformation problembut in any case this is a newphenominal created bysocial media and aroundour region everybody iskind of going backwardsby curtailing freedom ofspeech and so Taiwan really is the onlyexample in our region that areworkingthis information in a waythat doesn't compromise freedomof speech because kind ofeverybody else in our neighborhoodchoose the easy way of going backfreedom of speech but nowwe need to prove that this isactually conductive to democracyto work in such a transparent and open waybut rather than the other way aroundbecause everybody else like whenthere is noreliable way to generate trustand so the timely responsethat we put on theadministration websitethecomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputercomputer在紐西蘭和澳大利亞他們也在做得很好不僅僅在擔心自由的說話至少還是在加拿大他們也在做得很好但至少在我們地區的世界如果你選擇了亞洲然後完全開放那是誰來的全世界的合作也就是說人們在我們地區看得到台灣看得到他們的解釋我們使用我們使用那樣的例子去改變社會和資料的經濟他們在他們的地區所以我們對這些努力在我們地區的領導我們在這些努力我們在他們的地區看得到他們的解釋在他們的地區去決定他們在開放後他們在他們的地區去決定他們在自由的說話自由的建議等等政府有什麼方法或法律去限制這些資訊對,我們有其實有很多 existing laws已經提到我們叫的故意學家我們叫的 intentional untrueand also harmthe problemat the moment is thatall these different lawsuse slightly different wordingto describe essentially the same thingand sofor the court systemit's sometimesvery difficultto interpretall the different connotationsof these wordingbecause it's not made withdisinformation in mindit's made with various differentideas in mindand so the ministry of interioras I shared earlierhas refocusedon the definition of disinformationincluding the three componentsand putting itin the laws that they arenow putting forwardto the administration meetingand so I think they just passedthe draft in theirin their ministry leveltodayand it will likelybe put into the executivein the next week or sowhere we will hear moreabout these upcoming lawadmendments that are madespecifically with disinformationin mindand other ministrieswill also followgenny rulein our government current rolehow technologies beingto transforma lot more efficiencybecause of thecompatitive trendof globalizationis an excellent questionwe were actuallywith all those opencompatientsthat are willingto sharetheirgovernance technologiesand the digitaltechnologiesI think it's a groupcalled the digital sevenwhich is notas famous as theG7but it is a group of peoplein working in government technologyin Estonia, Israel,New Zealand, South Korea,UK, Canada and also Uruguayand they're committedto basicallyleverage the globalizationtrend and see thatactually we have a lotin common to work withfor example the CISystemthe CIVOIthis is what I talk aboutit's not just about air qualityit's also about water pipemeasurementand the Taiwan Water Corporationactually maintains the longest pipelinein the world for any co-corporationand so they have a lotofwater pressureand water flowand so onand in our presidentialhackathonthey work withAI researchersto work onwhat they callG7to a robotic apprenticeto thosepeople who listenfor new leakagein the pipe systemand sothey can uselineto work with theseAIto train those AIsto detect early onwhat are the pipelinesthat are currently leakingand solve thewater shortageproblemby plugging the leaksas quicklyas possiblethey shortenedthe timethat it takesto detect those leaksby ten timesso it only takesone tenthof the timeas compared tobeforenow New Zealandthey actuallydidn't have a problemwater shortagebut nowbecause of theclimate changethey now doand so becauseof thatis the pipelineprepared to softwarethey collaboratedwith theAIresearchersso theywork togetherfor three monthsafter three monthsof working herein presidentialto developa technologythat the New Zealanderscan ownlocallyso this isnot thecolonizationkind of foreign aidbut rather aplanshipbetween thedigital nationsto solvetheir commonsocial environmentalopen governanceissuesand so the pointhere is thatthey're allcommittedto leveragework closelytogetherand reuseeachother'sgovernance componentsand Taiwanis actually partof the groupbut for obvious reasonswe're notRWTpediabut we do workvery closelywith thedigital sevenand share a lotof government technologiesso if you'reinterestedfeel free tolookup theopen governmentpartnershipthe OJPwhichtalks aboutthe kindofreusableglobalizedIDthat'sall the governmentscan work togetherand specificallythe partof the OJPthat causesthe digital sevenwhich will haveeven moreclose relationshipon a day-to-dayoperation levelnow of courseon the OJPwebsite alsodon'tsee Taiwanbut that doesn'tmean thatwe're notworking very closelytogetherso yeahthere's partof the OJPnow we'reworking on a lotof deepoperationalconnectionwhilemaybe thepolitical partwill improveafter a whilesoI thinkthat's itI'm sorrythat Ican'tgo throughall thetwenty-eightquestionsbut Iassure youthat all thesequestionsdo count asquestionsif you putyour real name