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University of Texas - Watson University Competition Demo

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Published on Jan 13, 2015

The University of Texas at Austin won the Watson University Competition, including $100,000 in seed funding for "CallScout".

Call center service technology has not dramatically improved over the years. "CallScout" is an idea that uses Watson technology to offload call volume and provide call center agents more time and resources for complicated request. The video also highlights how UT Austin piloted the app with the United Way & 211 Center in Austin, Texas to help people navigate the complex world of social services.

  • Category

  • Song

  • Artist

    • Kina Grannis
  • Album

    • Firework
  • Licensed to YouTube by

    • Studio71_2_5 (on behalf of Kina Grannis); Peermusic, Warner Chappell, União Brasileira de Compositores, PEDL, Downtown Music Publishing, UBEM, and 4 Music Rights Societies

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