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Published on Oct 17, 2014
To many people ITIL seems like the antithesis of Agile, with process-heavy, manual checks and approval gates a blocker to rapid delivery. However, at its core ITIL recommends iterative and continual improvement of software services based on the 'Plan, Do, Check, Act' (PDCA) cycle of Deming, an approach also central to DevOps. In this webinar we'll explore how - if implemented appropriately - ITIL and Agile can complement each other for a DevOps approach to iterative evolution of successful software systems.
Presenter: Matthew Skelton has been building, deploying, and operating commercial software systems since 1998. Co-founder and Principal Consultant at Skelton Thatcher Consulting Ltd (http://skeltonthatcher.com/), he specialises in helping organisations to adopt and sustain good practices for building and operating software systems: Continuous Delivery, DevOps, aspects of ITIL, and software operability. Matthew founded and leads the 800-member London Continuous Delivery meetup group (http://londoncd.org.uk/), and instigated the first conference in Europe dedicated to Continuous Delivery, PIPELINE Conference (http://pipelineconf.info/). He also co-facilitates the popular Experience DevOps workshop series (http://experiencedevops.org/).