 Welcome to Telecom World 2019 here in Budapest, Hungary. We're very pleased to be joined in the studio today by Yulia Moranetz, who is Executive Director of TAC International, together against cybercrime. Welcome to the studio. Thank you, Max. Thank you very much for having me here. Now I'd like to start off by talking a little bit about what you do. So what is TAC International exactly? Well, TAC International is actually a non-for-profit organization. We've been born in France in Strasbourg, recently moved to Paris, as I was just saying, and we have also office in Geneva. So what we do practically, we've been created in 2010, and we do the work in three main pillars, actually. We have the first pillar, which is the assistance to victims of cybercrime. It's very new. I think it's quite new all over the world, actually. The second one, this is the capacity building on cybersecurity for different stakeholders, for practically educators, for law enforcement, as well as for corporate users. And we have the third layer, which is more awareness-raising program we're on. We called Youth IGF, Youth Internet Governance Forum. We've developed these together with the MITIS stakeholder community at the IGF at the Internet Governance Forum. And the young people actually around the world in 35 countries, they work on cybersecurity awareness, on fake medicines online, on Internet governance, also the INEA system. And they're quite active and we have around 30,000 members around the world. So how do you tackle cybercrime? You say you're offering assistance to victims of cybercrime. I'm sure that's a quite a difficult thing to do, is it? It is. It's very new. Actually, we arrived to this because people were just writing us, you know, can you help us? And not simple citizens, which is very important to help and to assist, you know, the users, you or me, but also the SMEs and big companies and also public personalities. They were in trouble with the identity theft or, you know, payment system fraud. So it was very quite an issue, actually. And we thought, what should we do? We should develop a procedure in order to help to restore the damage and to restore the losses if we speak about the monetary losses. So you're dealing with banks and things like that as well? Actually, we do work with them because for the moment we propose only two types of assistance. This is the assistance related to the payment methods and to the fraud related to the payment methods, actually. We do work with banks because we've developed the procedure in order not to go to the court, so out of court resolution procedures, so what we call ADR. And we also have something called cyberbullying assistance developed in Indonesia by our partner. For young people? For all people, big teams of cyberbullying and there is a helpline and also psychological assistance here that they will be very soon able to deliver. This is developed by the way, by one of our leaders of the youth program based in Indonesia. So we are very happy because this youth program on awareness raising, it's not just, you know, like people who are saying us, it's like talking shop. No, it's not because we have also targeted projects at cyberbullying, for example. So how can we build awareness and capacity around cyber security? Well, I will bring a little bit, you know, regulatory, I would say, answer here. I think we need to have cyber security strategies developed by different governments at national and regional levels as well. We need to have the awareness raising as a part of these strategies. As well, we have, we need to have actually also a pillar on educational. So to have this in the curricular in the schools, we need also to have the recommendation and the strategies for corporate users in order for the private sector to develop the awareness for corporate users. That is very important. But once we have strategies, the work is not finished. The work will just start and because very important point is implementation. All is about implementation, how the national governments and regional authorities will develop and implement the strategies. So what are the main risks in extending connectivity in the developed and in the developing world? Yes, as I was saying, we can't just stop the connectivity, we can't just stop developing the connectivity as we can't stop developing the broadband as, for example, for the car industry, right? But we really, we have a couple, a number of risks. We have risks related to the payment methods. We have risks related to the identity theft. We have risks related to, you know, child abuse. So we have a number of these risks. All these risks, well, actually the criminals, they are very smart. Actually, they adapt to the national and regional priorities and, you know, lacks would say that we can find in these different countries. It's like the regulatory policies or regulatory mechanisms that we can find and we need to adapt them to the national situation. They do the same. So if we take, for example, the card fraud, the card fraud is a little bit different. It's the same actually in the developed world and the developing world, right? But for example, in the developed world, what we will see, we'll see more traditional card fraud in the developing countries. It will be mobile payment fraud related to the mobile payment solutions. But the problem and at the end of the day, the same. We have a victim. So what to do with the victim, right? So they would answer the questions simply. The actual issues are the same, but the criminals, they adapt to the national situation and they find the lacks in order to develop their criminal activity. And in terms of cyber security, I mean, and cyber crime, is cyber crime ever going to be defeated? Ever going to be controlled? Well, it's like every way it's in the real world. You have criminality. What to do with this criminality? We need all to be together in order to have and you ask me actually the question on cyber security strategies prior before. And once we have developed the cyber security strategies, indeed the most important is implementation. And in order to implement, we need to be all together. We need to work with national authorities. We need to work with the private sector and very important civil society because the civil society will have the grassroot information. And so for example, the ITU world is one of these events where we can have this triple interaction, I would say, between, you know, different stakeholders, public sector, private sector and civil society in a very balanced percentage and manner. So, yeah. Okay, good. All right. Well, look, thank you very much for joining us in the studio. I think that was absolutely wonderful. A really great insight into into into what the work that you're doing and also the challenges that are out there. And hopefully we will catch up with you again, perhaps in Geneva or another one of the ITU events. Great. Thank you for inviting me. Thank you.