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Published on Nov 3, 2017
Lost orders and merchandise returns are part of the game for Commerce companies. They expect a certain number of items shipped to customers will come back, and they account for this in their pricing strategies and business plans. Experts estimate about 30% of shipped orders are returned. This is a significant drain on cash flow and resources.
In this brief but data-packed webinar, you will learn what the impact of eCommerce returns is on your business and how easy it is to take control of the problem to improve the bottom line as well as increase customer satisfaction and brand reputation.
You will learn: • What the true costs of returns are • How your data is a critical driver of returns • And how you can reduce returns and improve customer satisfaction