 Hello, I'm Diane Passer-Slattery, the president and CEO of MidMichigan Health. You know, with very low inpatient volume and continued decrease of COVID-19 cases in our health system and service area, MidMichigan Health has slowly begun to reopen its services and providers' offices. We are also resuming some time-sensitive surgeries. As your trusted healthcare provider, now more than ever, it is important to us that you feel safe to visit us for your care and, most importantly, to seek emergency care when every second counts. We are confident we will safely care for you. You know what? It's our promise to you. Here is what we want you to know. First and foremost, we are experts in preventing the spread of infection. We maintain a safe environment in our medical centers, our urgent care centers, and our physician practices, as well as our surgical suites. In addition to the rigorous cleaning practices that we've always done, we are instituting additional sanitizing protocols throughout our buildings. We have incorporated some temporary changes that you will see when you visit us. These changes include limiting the number of visitors in our buildings, symptom screenings for those entering our facilities, and changes in our entryways and waiting rooms to ensure social distancing. And in accordance with the governor's and the CDC recommendations, our staff, patients, and visitors are wearing masks. All of these measures are carefully put into place to provide safe, excellent care for you, our patients. It is our top priority. And in addition, we have virtual care options and my Mid-Michigan portal that enables you to communicate with us virtually. And finally, we wish to thank all of you, our communities, once again, who have been incredibly supportive to our healthcare workers throughout this challenging time. It's this support that has helped us through the storm. You know, now it's our turn. It's our turn to support you and to continue to serve and treat you, your family, loved ones, and neighbors. You have our promise to keep you safe and free from harm. Thank you for entrusting your care to us.