See how Philips Healthcare and Georgia Regents Medical Center, with the help of patient advisors, are working to redefine patient and family care.
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"Partners in care: new approaches, new models" video transcript:
DAVID HEFNER, CEO, GEORGIA REGENTS MEDICAL CENTER : So when I think about the future of healthcare we have to rethink everything, every square foot, every person, every dollar, every resource, and that forces real dynamic change in a way that this industry hasn't seen in years.
TITLE CARD: Partners in Care: Augusta, USA
ALICE REECE: I'm Alice Reece, I was a breast cancer patient here at Georgia Regents, and I'm a patient advisor in radiology.
BERNARD ROBERSON: The advisors are the patients who actually use the services here.
AZZIZ: They provide a tremendous input and they actually have authority to tell us what we look like, how we work, what we offer, who we are.
ALICE REECE: I want good medical care, and so I want to have everything that's the latest and greatest.
AZZIZ: Providing care requires us to be innovative, requires us to think differently. The partnership that we now have with Philips really stresses a better outcome for our patients.
THARPE: Our collaboration brings everything across the gamut of Philips products, from lighting, to consulting services, imaging. But we are actually held accountable. The patient advisory committee comes in and actually shows us where my equipment is going to lay out or how it's going to lay out in a room.
HEFNER: We want to partner long and deep with Philips whereby we're standing in each others' shoes. That produces a whole new model for the industry. We can in fact reduce the cost of healthcare, produce higher quality, and do it faster.
THARPE: We're together from the beginning. There are many things that Philips brings to the table. It's not just installing a box, it's something that makes the environment more inviting, more relaxing to the patient.
ALICE REECE: I wanted to make it better for the next person that came after me. All those that come after me. It's unbelievable how much has changed here.