 Hello, my name is Lillian Schultz. I work for the International Labor Organization as a Digital Publishing Officer. And I work humanely on digital narratives, mobile apps, and... Hi, I'm Ahmed. Dr. Dina. Any more? Yes. I'm a friend of Colcos. You're an ACR, I work here. Hey, my friend too, before him. Yeah, of course, but it goes without saying. I'm jealous. Yeah, I'm jealous. I think Kevin is a really... ...long-term sportsman and person that we learn, slightly in common with us. We have Colcos, but first I'm an ACR. We are a disarmed head of commutations in the arts. I work at the International Labor Organization, the Social Protection Department, and I'm a commutative in commutations and public services. I have been with us ever in community in the last year, I think. I work for the Young Millionaire Company. IOM. IOM, yes. Right. I'm Ahmed, I also work in the communication team at IOM. You've got a big team, Leonard. Do, just keep going. I'm IC. Yeah. So I'm Leonard, I work for IOM. We're...what are we, rivals? No, we're friends. Partners. Partners in crime. My people are on the way. Bring your people, the people are welcome. She's the one where I'm a Eunice, so I work here in the arts. Nice to meet you. I'm Jonathan Fowler from UNRSDR, Public Information Officer. UNRSDR is the UN Office for Disaster Risk Reduction. I'm with the media communication unit. I'm Florence Kim, working at IOM and in charge of the IOM campaign. Where I've numbered you. Two in a few. Hello Stephanie. Hello. I'm an intern working under Florence for the IOM and my campaign. I'm an intern, I'm working with Amy Rhodes in community engagement. Jason, would there be a couple more coming in from your side then? Yes, Chris Reardon with our head of content. And she's a low-max worker with the most people social. Can you restart for them? She said, oh yes, three minutes away, yep. Hello guys, hello. Hi, it's... Oh, go ahead, John. Sorry. Okay, it's John and Andrea and Michael all from the UN Department of Public Information. Myself and Andrea in the Secretary of Building today, Michael's on a different line. I'm not sure if it's the same for Michael and I know this is always the same with these calls but it's really hard to hear. Just with the iPhone noise. Just to jump in, I can hear you perfectly, John. Well, my audio from Geneva is really poor also. Yeah, yeah. These things are always tricky. We turned off the video opening now. But if you need to see us, do it all. Okay, so maybe as we're speaking, we should all just make an effort to speak up if we're in the room and as clearly as possible. You're very clear. Thank you, John. I would say everybody should emulate Alvin. No, no, no. How do you relate her? But I noticed, is it Florence? Yes. Your voice was very clear when you were speaking so it looks like you're sitting underneath a microphone. Or it's a French accent. That's a charm. Hello, these are my people. Members of my panel. Zella, who used to work at UNESCO before being poached by UNHCR. I'm glad she was now working together again. She's the chief of social media and Chris, who is our chief of content in the communication section. Great, so we're all here. You missed the round of introduction because of me. So I'm sure Chris will... Lionel, might it be better for you? Anyway, so just thanks very much for coming. This is really kind of a great opportunity for us to have a workshop or a discussion about the together campaign. The together campaign, you know, we all know it's the kind of one unanimous outcome of the summit of the 19th of September last year on refugees and migrants. All member states, everybody's behind it. But it's somehow taken off. It hasn't quite done what it was supposed to do, as was hoped to do. We thought one way to help it along is to try and sort of create a marketplace, if you like, for stories so that there are less and agency stories and more stories in their own right that have the kind of imprint of the agency behind them that's kind of facilitating them or curating them, if you like. So that's where this workshop comes from. We have, for a couple of years, had a project called I'm a Migrant which Florence has been running. And, you know, it's been kind of a... let's put it this way, no funds have gone into it, no big advocacy has gone into it. It's been run by one couple of people and it's kind of chunted along as it is. But we like the model. We like the idea that it's an unbranded campaign and it's about stories of people as opposed to what IOM did for them or didn't do for them or what we claim to have done for them. I think this is kind of the model that we've all adopted. If I understand it correctly, it's pretty much the model across these agencies that we prefer to tell stories to people or have them tell their own stories and in that way convey the message. So with that in mind, we thought it would be a good idea to see if we couldn't design something that would enable the stories to be like a marketplace type idea and that's what Olivia is going to talk you through in a few minutes. We've had various... if you look at the website for the Together campaign, I don't think it kind of sets the heart racing or would have you jumping out of bed and throwing off the duvet in the morning just by the very nature of it. The way we've treated it has been let's just put our material that we've prepared for some other reason on it. It seems not to have really gripped us very well. So with that in mind, we thought it would be a good idea to try to create a workflow whereby stories are collated. They are directed to whichever agency of let's call them the core agencies, for example, to take on the responsibility of looking after those stories and validating them and throwing out any garbage and approving anything that goes out. For example, if there's something touching on human rights, that somebody in human rights, the veto power, if you like, before that goes out, so that you at least see it, it's got your approach on it and your core eyes on it. Same for UNICEF, same for IOM, and right around. And then this should leave the possibility for lots of other agencies beyond the five... I think there were five that were mostly involved in this in the summit last year. IOM, UNICEF, World Food Program, World Health Organization, were they there? UNICEF for sure. This can kind of extend out way beyond those, but perhaps without as much kind of editorial control. But that again depends on participation. With that, I'm going to hand it over to Olivia. There's a lot more about the detail of this than I do. Thanks for having me. So just a few minutes ago, I emailed everyone in Link on the thread that was the invitation for this meeting. So you can either check your emails to open it up on your phone. It should also have been shared on Beijing as well for the people who've called in, or you can just follow on the screen. So what we want to do is take you through the sort of user experience for the off. So building on what Lenin said, it's a story collection tool. Stories are about migration, so people's own journeys, stories they collect from other people's journeys. But another big part of the tool is its action collecting ability. So it's not just stories, it's also actions. So you can record actions like activities where you're helping integrate migrants when they first arrive, like giving them English last good. I think when you say migrants, you mean migrants and refugees. I mean migrants. Migrants and refugees. People on the road. People on the road. So it's really a tool to help you collect stories and actions. And then in the collection of both of those things, it's supposed to inspire and help other people get involved too. So it's building a movement of people for migration in favour of migrants and refugees. So I'm just going to show you the first page that will come up. Can I just really online? This is a workshop. It's for you guys to say it works, it sucks, it changes. I mean, don't be shy. We've done this kind of in the dark, so to speak, without having enough sufficient input from everybody. But it's very much to be changed and to be fixed and better according to your image. No, definitely. Because we want to make this as user-friendly as possible. We also wanted to help achieve the goals of the Together Campaign, which is bringing together our relevant campaigns with refugees like Sando for Human Rights. But also showing what is the unique part that makes them together. So with this app, it will help us make our content more uniform but also bring in that action part, the movement-building part. So if we were to go to the first screen, you'd see something like this. And then it would load to register. So every person would have to register. So what you would do is you would find the app either on your Google Play Store, you're on an Android, or on the App Store if you have an Apple phone. And then you would download and it would ask you to register. So you'd put in your email, then you'd be emailed a code, but also we're going to link it with other social media platforms like Facebook and it makes it easier to log in or register. So I put in my email, that I get sent a code, that I put in the code, I can get the code resent to me for some reason I didn't receive it. Then I put in my code and now it brings you to set up an account. So I can ask you a question. This was somebody who's heard about the app somehow or this is a friend or whatever and this is their first experience with it. They don't know what it's about. So basically to get to this point you would have to have downloaded the app on your phone to begin the registration process. So you would have heard about it through friend Shirley or through promotion from one of our agencies on social media. A big, big part and you'll see as we go through the different functionalities of the app is the ability for it to have sort of grassroots engagement. We have two different types of spaces for the app. Why do you want to have that code and why are you asking so much information about people? Because I know that many people don't like to give so much information they would be probably interested in going into it and maybe do that later once they aren't really interested and they look at it but here you're asking for names and emails and before the person knows what they're going to to get into what experience they're going to have that will probably put off a lot of people. No definitely. I mean we can look at having a different model where you get to the content before you set up an account. What we were doing was following the model of most of their sort of social media type applications on phones where you need to register first to be able to access the content or to be able to use the functionalities of the app. But there is definitely an argument that if you ask people too much then they might, you know, maybe it's a barrier to the content. What we can do is looking at how we set up during the process or what questions are asked can be limited to what's necessary. So this will be your register and then you submit your content and then it brings you to the first page of the app. There we go. So this is the main home page, if you will, of the Together Space, which is the main home space of the app. So you'll see that on most of the pages we have the Together logo. We have this icon, which if you click it will bring you back to your own user profile. We have a filter icon, which if you click it will bring you a way of filtering the stories and sort of to search. So you can search stories. And every time you log in or access the app, you'll always see six highlighted content. So you'll see three stories and three actions. So the best of the best from the different uploaded content. So here you'll see that we have a story about Malady, who's in the United Kingdom and been tagged under with refugees, with other key word tags such as human rights and migration. Here we have an action which has been tagged under I am a migrant with key word tags of teaching and community. So if you look at both of these both of these the stories and the action you'll see they're color coded in two different colors and they have two different icons to differentiate which is which. So we have books for the stories and we have we have sort of flash built for the actions, which is replicated in the bottom of the search as well. So you have sticks on the homepage and once you scroll to the bottom of the six you have another menu which shows you all stories all actions, all groups and all campaigns. So maybe we can talk a little bit about what each of those things are. So the stories we already discussed that is some sort of migration story either it's me sitting down with Carlo and interviewing him or I write my own personal story where I've come from what I've experienced along the way. So it's sort of like personal profiles if you will. Actions are the activities that you do in favor of migration. So it's anything where you're working with migrants and refugees we're helping people integrate to their communities maybe you're teaching English maybe you've organized some type of sporting game that people can play together. So it's really about interaction between host communities and migrant and refugee populations. The groups and the campaigns so these are two of the main functions of the Act and two of the best sort of partnership spaces. A group we'll go into a little bit later and then I think we'll talk about campaigns in a bit as well and we'll just focus on stories and actions for the moment. If you'll notice at the bottom you have a navigation menu so this will appear on every page of the app or every space that you go to. You always have your home. So your home will bring you back to this page which is the six sort of highlighted actions and stories. You've got your story, stories button which will bring you to all of the stories you've got your add content which will go through in a second and we have your your actions and then there's a if you want to see more and it shows you groups, campaigns, FAQs for how to use the Act and collect stories as well as your profile. So I'm a user, I've just set up my accounts before I start adding any content I'll probably take a look at my profile first. So this is what your profile would look like. So we have Jennifer Doe we have a profile picture her current country and her country of Oregon, they could be the same because you don't necessarily have to be a migrant or a refugee to use the app you could just be someone who interacts with a lot of migrants and refugees. You have the number of miles that they are kilometers that they are from home and then we have the contributions and contributor levels. So this varies on how much content you upload to the app. The more stories and the more actions that you upload the better your contribution level is. So it's supposed to spur people on in a slightly competitive way for a good reason to use the app more than the other people that your friends are using it. Then we also have badges. So this depends on the how much content that you've uploaded. If you've uploaded a lot you might get like a contributor badge. If your content has been used a lot on social media you might get a certain badge. If you've done a lot under one specific campaign then you might get a badge from that campaign. So on the profile you can also hide the badges so they don't necessarily show up and then you have the bio. So each person can put in a bio however long or short it is up to the person and then on each profile we'd have your content that you've uploaded. So Jennifer has uploaded a blog about her violin lessons in the United States which has talked some refugees who nearly arrived violin. She's also done a profile on Nimrod from Israel and then you can load more posts as well. So that's the functionalities of each user's profile. I'd love to to see if I've made any spelling mistakes in my bio. It's okay. And now I want to start using the app but I don't really know how to use it up. So I go to the FAQs and it gives me some instructions. So how to write a story or how to add one. How to capture, add an action. How to record a good video because there's also video and audio recording that I'll show you in a second. How to choose a good title. You can put a lot more FAQs under this where we can restructure it as well based on feedback from people in the room. So I've read some helpful points and tips and now I feel like I'm ready to start using the app. And with Carlo I think Carlo has a really interesting story to tell so I want to record it in the together app. Just like many other sort of social media apps like Instagram it's got a record in function. So you just click the plus button at the bottom to add content. So now a new post. Do I want to do a story or an action? Since it's a one-on-one interview where I'm asking him about his personal migratory experience I'm going to go with story. So new story. So where did your journey begin? Carlo, where did it begin? Getting to Rio. Where? Portugal. Portugal? Okay. So touch that end. Or touch it on my phone. How old are you? You don't have to say if you don't want to. A world where you're just born. When you're left. And then you write in the full length of the story whatever it is, if it's the interview or your own personal journey. We have it limited to 400 words but we can maybe make that a bit longer or shorter depending on what people think. Then the next thing is out of video. So the great thing about the app is not just that you can write in a story it's also that you can record video, you can take a photo and you can record audio. So what I could do is take my phone and set it up with a little tripod while we're talking and it will record him. So it would be something like this and you can record. Oops. Start recording. Yeah and then you can crop in the image as you want. I can add audio or I can skip it. So I could take a video and then also just record a little audio clip. I can add a photo. So the same thing. For most people it might be easy it's just to take a photo and then start recording. And now what is your story about it? So this is something that's quite relevant to everyone in this room. We wanted to make sure that the different UN campaigns that are part of together are well represented within the app. But we're not sure that everyone will necessarily know the names of the campaigns. So what we're asking people to do is target under keywords. Do you want to target under human rights? Do you want to target under migrations? Do you want to target under specifically refugees? Do you want to target under human rights? So person can choose a few key tags. I hope you're going to be adding refugees to that. No, no, definitely. This is just to show the designer just put in some of the keywords that could be. And please send us your suggestions of what other ones need to be added. And then a title for the story. So you just choose Carlos and then you'll end up with something like this. So this would be the content. So this is the photo that I've taken of Carlos. And so you have depending on what it was tagged under it comes up under a certain campaign. A quote is pulled from the story. And also you have a like button. So this is something that we think. So before anything can be published on the app. Each agency should have or each campaign should have a curator. So for us with my margarine that would be Florence and the stories would go to her dashboard. So at the back of the app it's linked to a website dashboard. So users can log in on their computer as well. They don't have to log in just on their app. So say if I'm running a longer form and I want to just write it with my phone I'll log in on my computer and I can write it with my keyboard. Similar for the curators they can log in on their computer and have the sort of backend dashboard and see what stories have been tagged under the relevant keywords that make them show up in their campaign. So if this had been tagged under migrants then it would show up in Florence's dashboard saying Florence you've got a story waiting to be edited or curated and then she would go through it and make sure that it's okay to go up and would select maybe one key phrase from it to sort of be the headline part of the story. So each agency would have a curator? Yes. So for the overall curation for this slide would be DPI like it is now with the Together campaign. So when you start at the very beginning you see three stories the best of the best if you will who decides which are the best of the best? At the moment what we were thinking would be the Together campaign which is to find in DPI would sort of be running that part of the app what is contributed to the sort of Together website as well which is the external sort of facing part but how the individual agencies make sure that their best content is then moved from their space to the sort of home page is maybe something that we need to figure out the sort of workflow of that so that it's not just DPI on their own but that we're all sort of involved in what is showing up on the home page. Here's another one. I have a question about the tagging I mean obviously if it's migration and human rights it's quite obvious who would be the owner of the tags but when you have equality for example who does it go to which agency dashboard is it going to show up on? That is something that we need to maybe look at with the agencies who are confirmed as wanting to have their campaigns within the app. Right now we have a designer and put this together for us and she just sort of selected random words that she thought were relevant to the campaign. She's not here as well she's in the UK so there's a little bit of a distance there. I think just if I may I think one way that this will work out is if you're committing art forward if you like it representative. Hi, quick question. Sorry, can you hear me? Hi, yeah I was just wondering you could maybe elaborate a little bit more on the curator system. So basically each story that gets posted like shared by the user then has to be reviewed by each person and each agency and only after that happens it will get posted to the app or how does it work? Yeah, so depending on what the story is tagged under then it would be sent to the sort of curator for the campaign. So again it would go up to the migrant example. It would be sent to Florence who would be IOM's curator for our space on together with the IOM and migrant campaign and then she would quickly review the story and the content to make sure it was okay and then publish it. What kind of turnaround time is expected with that curation? I guess it would depend on the capacity of the curator but maybe Florence you can Well it will depend. I mean so far it's just like if I receive a notification telling me that I've received a new submission was made then I just connect and check the story and it takes roughly 10 minutes if it was done properly. You don't add it down? I try to avoid to add anything or if I really have a doubt and if I have the time then I just send it to another person because I know that the story would be worth having the longer version and then I send an email with additional questions but usually I try to do with what I have and it's enough. One thing we have to be really careful about is rolling we don't want Rishi today or other friends coming in under the wire and wrecking it so we have to be like hyper-vigilant which is I think the reason it should go back to the agency because you will have an estimated test by excellence for things which are wrong and that's why I mean this could all collapse because of workflow or disinterest but we already have lots of stories amongst us we can automatically put up because we know they've been checked and ready we're talking about bringing stuff in from the outside world. The Iron Maiden campaign for not mistaken thousands of profiles on it and I think about 900 are kind of crowd sourced but sometimes we will not have any political finger-pointing because that's the nature of our organization it won't necessarily be the nature of OECSR but really this should be that we can continue to be who we are you can be very much who you are without all that kind of conflict and I think one thing we will do and for instance if you send it back to our chief of mission in a country saying like this is an interesting profile is it okay because for us it can be sensitive as it can be terrible so what happens if you are you going to be able to put more than one tag on it because then it's by refugees but it's a refugee screen because of the rights of these which are linked to discrimination and equality so I would guess it's as a closely working board that they're tending it to each other and saying this has 20% of you and 30% of me but we just need a need of system for that so the way that it would happen is if it's tagged under more than one keyword relevant to different campaigns is that it would show up in the dashboard of the say it's three different campaigns it's the dashboard of three different curators one person from say IOM could curate it and then when I from another agency log on to my dashboard I see okay this is under three different campaigns IOM is already curated it maybe I don't even need to look at it so I can just click like publish from my side or I can look at it as well and then click publish and then same for the third person so at the moment that's the way that we were thinking of running the dashboard for the sort of overlapping campaigns but then it would publish twice so then it would show it's not that it's been published more than once but it's showing up in more than one space within the app so we haven't got to those spaces yet and I can show you just in terms of the user experience how I mean how to tell users that this publication process is not immediate how do they know that there's going to be a curation so once you submit your story then you would get a screen that says your story has been submitted and will be posted in the communities so you've got a sort of and then you've got a notification on the app once your story is up so then you can go and look at sort of the fruit of your labor and would the curators be able to edit the text I mean if there are states and is there a part of the the curators can edit the text just on that front what about reflecting the linguistic diversity of the UN is this only going to be in English or is it going to be possibly its outposts in the other official languages so at the moment the beta development of the app is in English but the hope would be that it would at least be Spanish and French and then beyond that obviously since it's a UN campaign it needs to eventually go to six different languages what it would really depend on is the ability of the curation of the languages of the curators from the agencies and what languages do we have the ability to curate in is what it would really so we can develop the app in multiple languages and the screens can have the different languages on them but if people are submitting in Arabic and you don't have anyone to curate in Arabic it would be a difficulty so I think it depends on the capacity within each agency as well one more question here if I may we have one question in the room welcome to you Michael back on the community standards do you have a clear explanation of use I love the idea of using more user generated content something we're always trying to do but it's so tricky with refugees and for example in the UNHCR the refugee featured in that will have had it explained to them a minimum of three times exactly what, where, what platforms how potentially viral this can go and so that's going to be part of the curation process for example somebody may give away personal details that could endanger them that they're not even aware of them so not only that also do you have an explanation of who owns the content where it could end up and also just behaviors so for example I presume under 18 so we are children illegal behavior people filming where they should not and so and just verifying the veracity of statements people might make it's a huge time investment so I just wondered in terms of your community guidelines I guess people will hit read those before they get to the point of creating this content yeah so within the FAQ part is where we have that different sort of definitions where you should the things you need to do before you can record someone's story what age they would have to be to be able to take part in the the FAQ we haven't said that before I'm a migrant we have a content form to design or at least take the box to make sure that the person who's actually sharing the story has received the consent of the person we also make sure that even though the consent we know that it's not threatening the life of the person because sometimes people accept and give their consent without knowing that it can be extremely dangerous for them so at least I make sure that this doesn't happen so how do we know I mean I think Nisela's point is very important because we don't know and they might not know the person who's filming might think that okay they did the whole thing right and then you know like in the background there are people who are going to be recognised or the person getting the consent that shouldn't have and so we actually expose them rather than protect them so how do we make sure we don't do that I think there's so before anyone would upload content first click on this button we'd make sure they would bring you first have you read the FAQs have you read the community standard that type of thing so once people are uploading content we'd have them tick boxes to say have you gotten the consent from the person the story is about so there'd be specific questions as you upload that you have to tick the boxes of then when it comes to our and other agencies when it comes to our curation we'd have to make sure that if it's something that's a sensitive topic that it is fulfilling all the boxes that it needs to be able to be made public that's the way we're thinking about dealing with that but if people have other ideas or other concerns obviously we'd love to hear them I wonder just on the issue of asking if somebody's had consent I mean if it's one user profiling another for example is there a way that the person being profiled could also be asked to tick so that they it's basically you've got I say I've received your consent to do a profile of you or do a story about you but then you would receive a message having to confirm that as well kind of double level of confirmation I mean that is definitely an option it would just we just have to make it that everyone has an account the only problem with that would be that if you're profiling people who don't have smartphones which can happen and like a lot of places in the world you wouldn't necessarily be able to go to that double layer but we could make it so that if someone doesn't have an account and you put the name in but then they got a notification Well I'm just going to say we don't have to rush to publish and all of the agencies have protection officers and have people who can work in a position to follow the storycore.org platform which it's somewhat based on is a story collecting or an oral history platform in the US which has about 50,000 oral histories that have been recorded over the last 10 years you will not get access to those 50,000 stories most of them are in an archive or in the Library of Congress they publish a small relatively small number of them so I think it's a really good point especially if it became popular it's a super important point and we need to be above all hyper vigilant to have seen what was on Facebook just last night about the murder we don't want to hear that nonsense near this thing but I think we can take the footway off the gas pedal put things on that we know that we've already collected ourselves and then you can have a system of trusted users like community correspondents whom you know over time practice produce reliable stuff like the stringers but I think there does not have to be a rush to get the world to submit stuff and then risk having destroyed one bad story I think Michael you add something online yeah hi I was going to ask about sharing possibilities but I was poking around the app just now and I saw you have various share buttons to Facebook Twitter, LinkedIn and Google Plus so that was originally my question but I see they're there so I'm going to adjust my question and ask maybe do you envision that the content from the app somehow being linked to the existing together website or because I know that something John was going to ask also but I don't know if they are I think they might have disconnected because they were having connection problems so the idea at the moment is that the stories that are collected through the app is what is used to populate the together website so at the moment if you go to the together website you'll see the home page but there's also a page I think called stories so on the home page you'd hopefully haven't highlighted but on the home of the app some of the best content and then on the stories part of the together website you'd be able to access all of the stories and actions from the app and technically speaking that would be done by we could arrange that with your developers or it's something doable right yeah so we were talking to John about this last week Michael the app part of the app is Drupal the together website is also Drupal so the introduction should be okay okay thank you no problem so Michael actually brought us to a good point so each story and action is ready to be shared on other social media platforms so here we just have a few examples you can post it on your Facebook you can tweet it on your LinkedIn, on your Google Plus this is to encourage more people to download the app to read the stories to come part of the movement another thing which is an in app function which is the like button if you like the story then like it the more likes you get the more validated people feel about their content the more content that they're going to post so this is sort of the layout of the story once you've posted it and once it's been approved and then also we have the idea of linking it to the sustainable development goals so the story is relevant to 10 and 5 so that is posting a story all stories then are shown under the story space which is here under the story function so also we have the option of adding an action it's the exact same sort of process as adding a story you have the same functionality you can record video and audio you can take a photo, you can add text except it's more of a blog piece, more of a story about something that's happening as opposed to a personal profile all the actions show up underneath on the action space which is here so all the stories and all of the actions are tagged under certain keywords so then they get curated by different agencies within their own campaigns they show up on the story space they show up on the action space whether they're a story or an action but then they also are under each campaign so at the moment we just have a selection of a few different campaigns and as you can see on every page that you go to the bottom navigation is always there you always have to be able to navigate back to your profile as well and you also have a back navigation too for example we have a few of the campaigns from some of the people in the room and we can add more as well depending on whether you have the capacity to have someone curate some content so this is a campaign page we have the name of the campaign, we have the contributions that have been uploaded to the campaign you can share the campaign on Facebook you can go to with refugees page on Facebook with different social media we have a brief explanation which you would just see two lines of it and there would be a plus to read more and minus to read less and then you get to the content so you have the different stories and actions that have been uploaded by users and then curated by the agency and they show up under the campaign page so that's the campaigns and we're really open to any feedback on these spaces as well if there's anything that we're missing if there's more things that we should have another functionality of the app as well are the groups so we have the campaigns which is like I am a migrant with refugees signed up for human rights but then we also have a group function so this doesn't need any curation but it's a way to tap into different networks around the world so for example I've set up my account I have uploaded some content I tagged it under I tagged it under human rights and now it's been curated and it's up in the stand up for human rights section of the app but I'm also a member of Amnesty and I'd love to somehow show my connection to Amnesty with the content that I'm uploading to so there's an ability to partner with various sort of networks whether they're grassroots or global like UNV around the world and they can have a space on the app so let's see what the card has on the slide so they can have a space to see how many contributions have been uploaded from their members they have certain mental members what their level is so similar to the profiles there's a bit of competition between the groups as well because it's groups of profiles they have badges this can also be hidden as well so it doesn't take up so much space a little bit of info about Pyrtos maybe just two lines and then you can plus or minus it see more or less and then you get to all the content the members of this group any content they've uploaded can show up within this group space so as a user I would as a user I would go to the group space and I'd look for Amnesty or for Pyrtos search it and then join it and then whatever content I upload also shows up in these spaces as well so the reason why we decided to add a group space as well as the campaign spaces is because with the campaign spaces they need to be curated whereas we know that we want to partner with various networks throughout the world but they might not have the capacity to curate content so the groups are just more like groups of profiles as opposed to content from any campaign I think it will take me through most of the spaces on the app but we also sent out the link as well so you can go through it on your phone does anyone have any more questions this is a native app right so we will have to download it if you want to access it why did you choose to go for a native app rather than a web based that would be easier if someone had it on their phone and we're sort of trying to replicate models that have previously worked with other very user friendly apps if there's an argument for it to be web based we definitely would consider it at the ILO we went through this experience of producing something native first so we did this with InfoStore we started with an app for iPad and after a while we realised it was a big mistake that people actually wanted so if you share it on social media people want to click on it and access the content immediately if they don't want to go to an app store so you can add more space so we realised that once we created the website and we we adapted all the content from the iPad app on the website we have a lot of traffic now something that will never happen with an native app so it would be all the content would be mirrored on the website as well so if I'm on my desktop and I'm on my Facebook and someone who shared a story and I click on it it will bring me to the website but if I'm on my phone it would be go to mobile site or download it up so you'd have the option you could just go to the site or you can download the app unless there's a really good reason to have an native app that will allow you to access functionality on your phone that will not be possible through a web based app there's no real good reason to create a native app because you're just creating one more barrier for the users you're asking them to download something sometimes they won't have enough space on the phone then they'll just forget about it once they test the app then they'll delete it because they don't need more space for the Facebook messenger for all the other apps that take a lot of space so yeah, according to our experience I don't know, I mean I don't know the target audience and what kind of functionalities you're giving with the app but it seems to me that everything you're offering here could also be offered on a browser I suppose it's whether you can do things offline then it becomes quite convenient to write the story and all this because then it doesn't use bandwidth otherwise it's just a mobile site it's not downloaded at that such I guess there's two reasons why we thought maybe an app would be good the functionality of recording taking the photo recording video and audio is easier in an app than in a web based and then also the offline function as well I wish we didn't put into the design presentation yet but for us a lot of our colleagues are based in places where the internet is really bad and they'll be using the app to gather stories so we have been talking about having an offline function as well where they can record they can to basically do the functionalities of putting together a story and just not publish it until they have Wi-Fi or data maybe providing both platforms would be a good idea but I also feel like there's a relation between low internet connection and low-end mobile phones so someone who doesn't have internet connection is more likely to have a phone with less memory as well so even if you can provide offline access then this person won't be able to download the app because it won't have enough memory on the phone so sometimes I don't feel like giving offline access is a strong reason to create a mobile app maybe first I have a question about the gaming component or the small competition between users I was wondering can a user see other users profiles and do they have the possibility to interact with each other I didn't see that and I thought maybe it would be something that would add a little more interest into this game so at the moment you can view other users profiles so when you're on their story you can see the person who's contributed and then you just click on their name and then you're brought to their profile and then the other means of interaction is when you're reading some of the story you can like it at the moment that's as far as the interaction between and also you can join the same groups of someone else so you can see what the other people in your groups are uploading but beyond that that's the only interaction you have at the moment but we definitely would be low on a few ideas for more do you think that like getting people to use it once and then come back again is about how much interaction you can have with the other people who are starting to use it as well Hi Olivia, John and Andrea with a question if you can hear us like a Yeah we can hear you we have one question in the room and then we'll come to you Thank you Yeah I had a kind of related and multi-part question one, I mean there's sort of a long sequence of asks here and why would people want to do that and share something in this community rather than in the communities where they already are on Facebook for example they have the app already, they know how to use it will they be patient enough to go through all the steps to be able to post here and what do they get from it with the gamification yeah is there a leader board where they can see where people rank and what does the winner get do they come to the global contact in New York badges nothing tangible for the top players nothing real world maybe we should have something more tangible at the moment we don't have the leader board but we could definitely add something like that which makes sense since we have their sort of point level on their profile and yeah so for us the reason why we would hope someone would use this as opposed to just sharing a profile on Facebook or any other social media is that they are part of the movement that's very specific to migrants from refugees so in our promotion of the app and the use of it as a selling point also I feel that people don't ask but most people don't like to sort of share too much content about one specific thing always on their social media because they know their friends have various interests whereas on this if I'm someone who's really active working with the newly arrived refugees in my community and I really want to continue to share stories I'm going to do it on the app as opposed to every time on my Facebook because you know that your friends can get annoyed if you're constantly posting about the same thing so it gives those people a channel and then it gets brings other people into this sense of movement Are there KPIs for that in the sense of what would be a good number of contributors or average number of contributions per contributor? Not yet, not yet but that is something we need to do I just wanted to add something about that because I mean why would we actually do a together campaign why would we actually try to develop an app I think the whole idea what you said before is to actually show that no, it's not only about xenophobia and violence and racism and racism in Europe but actually there is something existing people are actually already doing something, it's just to actually try to map this to show that there is something that we want to acknowledge, that we want to show that no, it's not only about xenophobia rising, so I think this is also one major aspect of this app also regarding the tangible output for a contributor we have on I'm a migrant the possibility of becoming an I'm a migrant voice like a sort of a good will ambassador a light version of that and actually people like to talk on behalf of something that we I mean for a migrant, they like to know that we have say that yes you can talk on behalf of I'm a migrant you can tweet on behalf of I'm a migrant and this would actually be a potential output if you feel like the idea what you can see with this app is it could be a great avenue for agencies to real people on the grant whether they're migrants, refugees or just supporters of both in the similar vein of what we've done with I'm a migrant we've produced podcasts from that we provide people from I'm a migrant to our events so that we have more migrant voices you can look at the different stories that people have uploaded and then develop it into something else like with Wynan and Kennedy are partnering to help the campaign so they can look at the stories that are collected and develop them into more things sorry I don't mean to and just and for us as well it's not just an uploaded story it's not the end of the story more things can be done with that with the consent of the uploader yeah John sorry was that a bit to us hey hey there yeah we just had a I'm sorry we missed a chunk of the presentation we're on a second device trying to log in but we had just covering like a few different issues and some of this stuff Olivia you and I talked about already but I think you know I think the question about trying to motivate people to download the app and engage with it are fair and we're trying to think ideas here about why this as opposed to any of the other other platforms and the gamification is definitely interesting and you look at how things like you know global citizen use that to get people to actual events and to engage with things that they really really want so there might be some offer that we need to come up with and we know that like people like the idea of being kind of ambassador voices on issues so elevating people's profiles to speak on issue it could be also quite useful for and we're also kind of so we're thinking around you know ideas of why people would download the app and engage with it in the first case in the first basis and we we have like I guess a bigger kind of positioning question which is around the use of together because clearly together can be used as an umbrella but the question for the campaign is whether it's more than just an umbrella because the stories that we were focusing on and the content and understandably right now the website is paper thin as Leonard quite rightly said and there's not a lot of substance to it but everything that's in the works is to do with this connection between the local community the host community and the refugee migrants that come to it and that was the kind of together moment the join together moment so together has its own idea about what its specific content is and what it has its own hashtag so in some ways it's it could be in the list of campaigns that are on offer because there could be a join together campaign the hashtag could be there but in this particular app it's being used as the umbrella but I wanted to the user how confusing it is to have something called together that doesn't really come up again it's not really explained what exactly what together is and it's an umbrella as it appears to a bunch of sub campaigns but I think we need to work a little bit more on exactly whether if this is truly the together app and it's branded as such then we need to be sure that it like aligns with all the different things that together is trying to do or is it just like a superficial hat that goes on top of all the different sub campaigns that agencies are trying to achieve and on that note the specific feed of stories that we are hoping would go to the together website we were trying to work on these join together moments the kind of refugee migrants with the community engagement the stuff that was in the sg's report so we're hoping to focus on those so I don't know if there can be a tag for together content as opposed to kind of taking the whole feed from every single type of content that's produced that might be something we can just figure out as we see what stories you get uploaded and pleased to hear about the multilingualism that's being thought about because obviously that's always an issue for us and then just the kind of support and scalability like it sounds like you've got great partners and to be honest it looks so good like the app is visually really appealing which is so much could work it's gone into it so we were you know there could be many more elements to this and right now it makes sense to focus on the storytelling the key element they could be much much more that we want to add to a kind of together app over time just looking at that kind of long-term relationship with the app so there are kind of thoughts across the different areas if that helps Andrew is the sorry if that's helpful over to you guys yeah that's really helpful so the way that we've been trying to develop it is not just that it's user friendly but it's also scalable as well so if you look at the bottom menu we have sort of the four main functions the one main function which is out of story another four key pages but the rest of the menu is here so we can definitely add more functions here and play around with this the organization or company that we're working with is developing it specifically for us so we'll own what they make and we can continue to develop it over time John thank you for raising the sort of action part of the together campaign so right now you can see that we do have it divided into stories and actions we do have the actions broken down to each campaign under the together umbrella but it is something that we could consider bringing the actions up to being umbrellas themselves and having just the personal profiles being tagged under each campaign something that we could discuss depending on people's feedback thank you back to the privacy issue but I think particularly nowadays it's really a very important one our colleague over there with glasses that I forgot his name Chris how could I Chris really was saying for example why wouldn't people put content on their Facebook account for example well on their Facebook account amongst friends that they chose to be amongst that they know personally or they chose and their privacy their profile or whatever doesn't go beyond that if they don't choose to here it doesn't seem to be that level of privacy protection I mean if you go back to the profile I mean frankly even myself I wouldn't put all this information out and certainly not if we're talking about potentially vulnerable people who are not home for a reason that is not necessarily a very pleasant one and they don't necessarily want to exercise what happened I mean telling their stories one thing but giving all the information where they are, where they came from that might be a little bit more problematic no and it's definitely a really good point I think what we've envisioned is that we don't necessarily have to fill out all the questions asked and we should maybe make that clear as you're setting up your account that we say something like only out to the questions that you feel comfortable asking but what's the point of having that information why do we need that why do we offer the choice of filling out these questions I think this big spectrum of people that are in the room on the one hand let's say you have people who are perfectly happy in fact they're actually looking for jobs for this thing they're on LinkedIn in a way and on the other hand they've got super vulnerable migrants, human rights victims and perhaps we need to really think really carefully about that and tell people if this is a human rights issue we recommend we don't share these details I think we just need to drill down into that a little bit more but what do we need the details for because we want to celebrate the champions out there who are doing great things for migrants and refugees to fight xenophobia and that would be in the story but it's also championing the contributor this is an example of a contributor rather than a story this is in the profile of this is a contributor who's a volunteer for this campaign and I was warned not to make this embarrassing but I'm going to make it anyway one of the ideas we have behind it is that TripAdvisor has fewer employees than there are in this room today but they have a shareholder value of four billion which is true and most of that comes from people volunteering their free effort of labour to do a good thing generally speaking so we want to kind of somehow emulate that so we want this empowerment but you don't give your private information on TripAdvisor you don't even need to give your name social media profiles in which people do choose to and want to champion and they can do it under a Mickey Mouse alibi or their own, it's their own choice and I think we certainly have much clearer health awareness on human rights issues or other issues vulnerability issues but you really don't want to shut it down part of the game is why are we doing this? We're doing this because it's the title of xenophobia in our public space in our media and we want to fight that with positive stories that are from real people and that requires a little bit of giving up your privacy if you're going to have something other than a PR campaign from an international organisation requires a bit of authenticity so we have to kind of balance somewhere between us and I think that just to follow up on a nice point what we found from the I'm a migrant campaign is that people like to see the distances that people have travelled where they've come from and where they are and how global migration is so by having this information on someone's profile that was the thinking behind where they are where they come from and the sort of distance in between and then while we're sort of developing what the profile would look like we sort of thought about other massive social media apps and what people are comfortable with putting out there and if you look at some of the sort of millennial app users they're a lot more comfortable with sharing content but obviously in this case it can be we don't want to create any harm so we'll make sure that like Atlantic says that we have the checks in place that nothing that shouldn't be shared would be shared at the same time so we want to give people the freedom to be able to share things but we'll also make sure that it's not harmful Sorry I am in support of the campaign Spanish website so always ask to the people I work in this campaign for show the positive way to the immigration and many people say no but some people say yes I'm ready to participate because I'm ready to show my history from this guy from Mexico and show the web page the question and he answered me I'm very positive and he put the audio in the website maybe you don't understand but if you want to understand Spanish I'm waiting to give agent to the people but we have to caution against harmony that's the basic principle of human rights do not mark one key thing that we haven't really highlighted enough is that we hope that this would be a tool for different sort of networks to use like Amnesty is a different group where it's actually more volunteers recording stories so they themselves wouldn't necessarily always be migrants and refugees it's about really engaging with the host populations and showing their support of migrants and refugees so you shouldn't always think of the user as a migrant and refugees they're often from the host community and they'd be fine with showing this personal information but they also don't necessarily have to show it yeah that's what I was going to say I was thinking that maybe some of the concerns could be on you either if you did so much of an accent on that interview part because all your stories are from those interviews and very introspective to dig down on details about people whereas the action side is more about actions that host communities have put in place together with refugees and migrants there's just the presentation of the angle of that I mean if that could be perhaps just told in a different way because I think it's confusing to go for me actually my concern is not about the content it's about the profile because the content is really what people choose to say about their story but it's the profile that is trackable that is comparable too many things can be done and it's an open platform meaning it's not like Facebook when you're restricted here anybody would have access to it I think it needs to think of these guys as like the strainers of the matter to look at Joel Murman for example you see Joel Murman used to be a correspondent of the Wall Street Journal these interesting stories he did this this this this it's a profile of him and we see that this piece of it more about creating a community of people for action people will go and collect those stories people will talk about it and build their own NGO around this piece yeah rather than the vulnerable for example for us on standard for human rights we have the platform where people talk about how they stood up for the rights of others but they do it through a hashtag so we're not asking for identifying themselves some do, like Amnesty for example when they post they post on the stand-up campaign they identify themselves but that's really their choice otherwise they do it through a hashtag and you know we don't know who they are I mean they write interesting stories we reproduce those stories we curate those stories but we don't really know more and we're not asking for more my concern is really how much this content is going to be seen as in sorry I don't think that's your name the points you made about the app I'm in full agreement with I don't know what that's just looking at 90% of apps are never downloaded then 75% of apps are downloaded used once and deleted so just the competition out there is staggering people are spending an hour a day on Facebook on the app how are we going to get them to go into this app and then from the off that really the question I was held do you plan to promote it? do you have media partnerships in mind is there only way the app store will put it on its home page you know it seems to me a mountain to climb just to tell the world that it's out there let alone to get people to keep it on the phone and keep coming back into it do you have a technical question about what kind of notifications do you have in it I mean you know the thing that makes Facebook addictive is constant notifications and you know so how are you going to make it engaging as well so on the notifications we do want to have a question or location feature um we haven't quite come to what the notifications would be we were thinking that if someone has someone new from your group has posted a story then you get a notification about that story or from if you can follow the campaign instead of a new story is posted under that campaign then you get a notification you can read the story or if someone has liked your story you get a notification like you gather on Instagram if someone likes your picture um when it comes to promoting the app this is a big ask that we have to everyone who's a part of the Together campaign so we've come to be able to put this together and develop it um both in app you can go on the web version if you don't want it done with the app um but to get people to download it will be promoting it to your social media once it's final the UN with DPI will be promoting it but all of the different agencies need to be involved in that promotion including the partnership with the Together campaign with Wyden and Kennedy we'd have to approach them so that they maybe they can support and also the promotion of the app I was just going to say I think it's a really good point to be so amazing you know most people I got me have like dozens of apps you never know that we could get the same three of course that's clear I think just trying to separate out between the big public out there is probably not the immediate target of this and ourselves you know and our community of you know PI's, riders, stringers what have you do you think of the scout movement with 51 people worldwide all with a kind of similar orientation to the UN think of the girl guide movement think of the World Council of Churches think of all of those groups where you have motivated people to really feel the effect of the Trump the Brexit, the Le Pen and are really concerned we have to kind of remember this we're not doing this because we're having fun it is fun having you here today but we're not motivated by that fact we're motivated by the fact that there's a tidal wave of crap which is about to wipe us all off the map if we're not careful and there are plenty of people outside our circle so sure you're absolutely right this is not for the public at least at this level hopefully it will be but we have to work with the many communities of interest and there's so many of them and the idea here was to give them the direct motivation to go and get on the app and promote their particular take on refugees, migrants, human rights these issues that come under together and potentially, I don't know if it's possible potentially allow an NGO to even respond to it for itself directly and that's why we set up the group function in the app so that we could partner with these networks these wordy existing networks to get them using it and self promote within their groups you didn't use that for another line but when you come to the app that would be quite important really about schools and stuff obviously it's a very useful discussion today to tease out some of these, you know, really superstitious that's just what I was thinking the UN launch an app for the sustainable development goals according to the story of what that is and what their feedback is on how they're doing it it's a bit of a similar idea I think at the beginning so that theirs perhaps was targeted at the general public more than that of others of this community but I don't know if you can touch with them to know how they're doing it maybe the same John could answer it's the same surface John maybe do you have any info more info on the SDGs app I know we have looked at it as we've been developing this as well maybe the TBI might have more maybe he's not there anymore but we can definitely get him to maybe email this group sort of what's worked well with it the impression that happens it's not really on fire I'd like to use it then, you know yours looks easier to use just like this we hope in a way that the stories here are linking them to each individual story to the same development goal you kind of have to teach the language in comprehensively to me I would say but by having a story linked to one or other you kind of start to get your head around it and to understand a little bit piece of it John, we just saw your video can you hear us? we just saw your phone okay maybe not Joel as you just described this is more about rallying the base or sorry about rallying the base more than reaching the kind of persuadable anxious middle at least as an initial step I think so and it just depends on the people in this room deciding the success at the end of the day it just depends on creating a kind of neutral space where we can co-manage it in a way that we're also comfortable that our stuff isn't getting up shadowed or put down the list that type of thing and it reflects the energy we put into it first of all let me thank you very much for organizing this I think it's very very useful it's lovable that I have the initiative to try and develop something because we certainly do need as you said something to counter the xenophobic wave of I would say communication around xenophobia and right wing ideology I think it's an eye opener for me to listen to all the comments around here I mean Gisela is our expert and has quoted this statistic that one of every four mobile users drop an app after one use so that's 75% of all users in here there are 4 billion people at peace with mobile phones and devices in the world I keep asking myself why and I'm not sure what the why is the why of course we need a platform to put something together that will counter the very clever right wing ideological campaign that's out there and that is gripping the world today and voters and changing governments and we all have our own websites which consume a lot of our time, energy resources, we write stories the US that writes stories human rights, rights stories our stories are there on our websites and if we were a simple thing of cutting and pasting a story but this is a bit, there are steps you have to follow then it would be less labor intensive, I have the feeling it's adding another layer to our work and you know I'm being never glad to get here I really do admire the fact that you've come up with this idea and I'd like us to be part of something together because the world needs it today so does it add another layer to your work each and every one of us here that we're going to have to tell the story again in a different on a different platform and you explain briefly how you're going to push people to the app but I mean how I'd like to hear a little more about how you're going to get people because really today it's about going to the people not asking them to come to you and I get the, I understand that it's now people telling the stories here can be any individual or an organization so it could be UNICEF going on here and posting the story of Leland Doyle who fled Dublin for greener pastures in Haiti and then realized his mistake and moved to Geneva I mean that could be a set story so it's individuals and agencies the stories of individuals posted by individuals or agencies well no at the moment it's only posted by individuals and then you target under a campaign of an agency where you belong to a group of an organization so at the moment we only have individual accounts but we can look at having organizational pages or accounts but we're hoping that the group functions sort of fulfilled that need I'd be interested you know EPI has to since it's an umbrella we've been mandated by the state of the globe that together come and you came up with this idea which is on the face of it seems simple and brilliant and say straightforward but I think EPI has to play a greater role in creating this umbrella maybe it's a site that points everyone to each individual site and that's it you know you want more on migrants you want more on refugees and here's the link that remains nobody is saying that the agency should stop doing their own advocacy that's why would that change what I think this could do is it seems to me that the cost of agencies producing content is quite can be quite high without the steps between the P4 to the P2 to the consultant to the collector of the story can end up being quite an expensive process whereas if you are getting stuck over the transom created by individuals you might be able to change the economics of the way we work as well because I think our cherry picking and creating stories is often you know we're doing over messaging in a way interesting to hear what people themselves have to say and to an actual point like this it just seems to me to be pardoning anybody listening in New York it seems to be a bit of a dog's dinner or dog's breakfast but it's very nature because you know we are what we are giving you things that we've already prepared for a little reason and in terms of the stories they can be cut and pasted of course and that's kind of the point get them up, get them cut and pasted and get them out on social media in a way that's a little bit more coherent I'm not sure if you can hear us in New York we're trying again we can hear you now sorry about that we're having audio issues there's a couple of points that were raised and we were having a conversation here but with the microphone one around the challenges of apps and I think we're fully aware of how hard it is to popularize something like this and I think the question is who is the audience whether we're really trying to get this into the mindset of the general public or is this a fairly niche app to begin with that works for certain parts of civil society and academia who have been asking how to get involved together what to do and also it might work behind the scenes in terms of tagging content so like deciding the broader audience I think it's a question that needs to be figured out I don't know, we weren't involved in the app we referred to but it's a fair point and we should definitely find out how successful that's been I don't know of any UN apps that have been successful like I highly doubt there is anything that even challenges the major apps but let's at least find out and then I think on like the fact that Together campaign is in theory an umbrella which does lead it to being quite messy what we're experiencing is just this kind of lag between the concept coming out of the summer and then the various partners coming together but actually there's so many ideas like small ideas but it does need to be pulled together and I think we definitely share that feeling here and the website I think is just the perfect reflection for where the campaign is at which is it feels quite thin and there isn't a kind of regularised content production and that's the kind of next stage which we're super keen to get to which is every few days that serves a purpose and the fact that we're down to making stories about the Together logo once you start talking about your logo you're in trouble so I do think there's a lot of work that needs to be done but the idea of generating these personal stories is really where the agency was very interested in taking it so I think that's the next phase and we were told really the summer period is where we're expecting the next major push I wish Devany was here to add to it but that's what we know so far and there's some really valid points that have been raised in the room so thank you I'm afraid of this point but just to quickly answer to that point I think one of the audiences has got to be the media such as it is and the media is everybody from a blogger saying hey I want 500 words in half an hour with a colour sidebar on a migrant who's just arrived from the city from somewhere in Africa so that journalist throwing that assignment would ideally go on to this site and find a migrant refugee with a valid story with a validated background from a UN agency that they can take right away with a quote so the notion being that we can populate the media landscape with valid stories that are not kind of made up stories not all of our migrants not from people over the head what we see in our local media a lot of the time and also that these stories are fascinating in their own right and become the feedstock of the advertising industry of the movie industry of all of those industries, the sound writers of the world they get inspired by these great stories which have come from real people kind of unmediated except for privacy protections, all of those really important pieces that we actually not the creators of the media but the content the media go on and use that's the hope at least but I'm going to have to call it a day because people have busted to catch and plans to go on and I want to thank you all for this really rare visit we don't really have people yet at least in the media department the UN Department thank you so much for coming and for joining us so where do we go from here what's the next step do we want to continue, that's the first question there's the room where I want to continue is this a vote we have to take now no woman digest we picked up some amber lights what we're doing is we're developing this app with our pocket money through an association we have with which works on a cost recovery basis so there's no profit motive in here in terms of where we go as it grows at some point if we find value in it we obviously look for support to make the work whether it's donor support or ages support, if it has value if it's worth buying have you heard back from the SRSG about this app in particular or about the Together campaign we just hear positive noises very positive noises from Stefanie we assume this reflecting noises received from it is very positive from the SRSG's office every time we've talked to her she's very keen to get it into all the talking points and to promote the campaign but there needs to be like a timeline of events and specific actions that need to happen with the SRSG but it is early days for us as an actor with this group today it would be great if we could have a focal point from every side who can be the person who says my agency doesn't really like this piece or could you change it that way so at least without committing to being part of it at least we're developing it in the direction that reflects the needs of the room I think from from our perspective we have International Day of Disaster Reduction in October we're already thinking we're looking at this project before we came here how we could use it to tell stories of people who have been affected by this disaster, not to the people who have been displaced you know I think in this area I'm interested to sort of I mean I can't speak to the entire organisation from the communications perspective it's something that we would like to do so is that an aye vote? Yeah, I think it's a green one we have a focal point, Gisela Lomax with the focal point for UNHCR fantastic, excellent and why don't we just proceed with focal points as others need to be brought in we need to digest all this maybe give us 48 hours no, we need to move right before September taking leave etc but I really think that I haven't made a point that was very important which is we wanted to hear from John and Andrea what is going to be DPI's role I mean this app is wonderful but the campaign itself is still run by DPI right John? you have to come up with answers you represent DPI in this room but of course we have DPI in New York over there I need the resources John if you want us to comment, sorry as you know there's a small team here there's Andrea, Michael I'm working with Stefania's consultants I do a little bit part time on the campaign so there are people behind the campaign but the idea is to enable all the partners to run with it I think there has been a bit of a pause waiting for the SRSG to sign up and join and now clearly the SG and the SRSG are fully behind the campaign they've both offered their support so it's given that the kind of green light to continue so I mean I think if Stefania was here there would be all the upcoming moments that they've got planned and the partnership with Widening Canada there's a lot of different things going on and how this app fits into that overall picture I mean as I said I think the app primarily at the moment is looking at the storytelling part of it which is the main feature of the Widening Canada proposition for the Together campaign which is all about personal stories and positive stories so that's where I see it fitting in there's a lot more details and I think the next partnership call is this week for the Together campaign and I think all the people in the room at least most of you are invited and it's a good opportunity to go over everything with Stefania that is planned so I hope that helps for now but DPI is definitely involved in the Together campaign and will continue to try and lead it but your feedback is totally vital so if you've got concerns and comments great well thank you all very very much for staying so long with me just find a question is there a name? it's called Together it would be called the Together app it needs to be and then we it's called the Together I think it needs to be a mutual space just before you so as I said it would be great if we had a focal point from each agency and then I've already emailed to the app they're sort of just like reactive PDF so you can look at it on your phone as if it is enough and click some of the functionalities to be brought to you to different spaces we'd love for you to have a look at it on your phone and based off sort of our conversations today and send us any more feedback you've taken notes of the things that you've said so that we can continue to work on how we can develop it for it to be better but whoever the focal point is please send us more feedback by the end of the week maybe it would be great but we'll send another email after this with the link as well just in case we've obviously not thank you Olivia for leading the show today thank you Olivia thank you