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eHD Tutorial 1: Creating a Ticket and Email-to-Ticket

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Published on Jan 18, 2017

Learn how an everything HelpDesk ticket is recorded, how any stakeholders (such as the IT Director or various technicians) can be notified and updated as a ticket is resolved, and how anyone can submit a ticket through simply sending an email.

Try everything HelpDesk for FREE at http://grouplink.com/products/everyth...
Schedule a FREE personalized demo at http://grouplink.com/products/everyth...

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