 When it comes to health emergencies, it's important not to delay care. We've implemented new protocols and safety procedures to protect you and our emergency departments. But we know that you may have questions about returning to our hospitals. Upon entering, a greeter will hand all emergency department patients a mask. All of our team members wear masks and proper personal protective equipment for safety as well. Our team members will take patient vital signs, including a temperature screening within minutes of arrival. All team members and visitors have their temperature monitored upon arrival as well. Whenever possible, patients are immediately placed in a private room or area to maximize safety. We are making every effort to evaluate and treat all emergency department patients in the same private room or area where they will be seen by their emergency provider. We aim to minimize movement of patients in the emergency department. For example, when possible, X-rays and diagnostic tests will be performed in a private room instead of a separate department or area of the hospital. We are also rigorously cleaning and sanitizing all hack-and-sack meridian facilities, including the use of ultraviolet light cleaning. When possible, we designate separate areas in the emergency department to care for suspected COVID patients. At this time, to ensure the safety of our visitations, we do not encourage visitors or companions during emergency department visits, but understand that exceptions must be made. Our care teams will check in frequently with patients and provide updates on the plan and progress of care. It can be hard to predict the timeframe of an emergency department visit as wait times can be impacted by other emergencies. Generally, patients can expect lab work results to take one to two hours. Imaging, such as X-rays and CT scans, may take two to four hours from start to finish. If needed, consultations with other specialists may take two to four hours depending on the complexity of each case. All patients who stay in hack-and-sack meridian health hospitals are tested for COVID-19. All of our hospitals have dedicated units especially for patients who do not have and who are not suspected to have COVID-19 infection. In addition, when available, admitted patients will be assigned to private rooms. All patients who are discharged from the emergency department will be provided with extensive instructions on how to care for themselves at home and instructions on whether or not quarantine is needed. We will also provide information on how and where to be tested for COVID, if appropriate. Hack-and-sack meridian urgent cares provide COVID-19 antibody tests and COVID-19 evaluations to patients with and without symptoms.