 Welcome back dear learners to the second part of the video on the unit contemporary issues in management. In the previous video we discussed about the meaning of conflict, the types of conflict and we also discussed about the conflict management. So in this part of the video we will discuss about the stress management, we will discuss about the sources of stress, we will also discuss about the stress management strategies. So now let us first discuss about what is stress and the concept of stress management. Stress is a condition in which an individual is confronted with an opportunity, constraint or demand related to what one desires and for which the outcome is perceived to be both uncertain and important. Stress is associated, I have already said with constraints or demands that uncertainty over the outcome which is regarded as important and stress can be constructive that is positive or destructive that is negative. So stress is good when the situation offers an opportunity to a person to gain something, it act as a motivator for peak performance in the organization. So now let us discuss about the constructive stress. So constructive stress can indicate a situation where the individual is in balance or behaves within tolerable limits. Low or moderate amount of stress can act in a constructive or energizing way. Moderate stress can increase efforts, stimulate creativity and encourages diligence in one's work and stress is negative when a person faces social, physical or organizational and emotional problems. And now let us discuss about the destructive stress or this is also called distress. So distress is not healthy for an individual or for an organization. Distress would indicate effects that are out of balance or outside the tolerance limit. Excessive stress may lead to overload and breakdown of a person's physical and mental system. Stress may suffer and person may react to high stress through absenteeism in the organization, in the company or errors, we may get the accidents and reduce performance and etc. So now let us discuss some of the causes or sources of stress. The factors that are responsible for causing stress are called stressors. So here in this diagram you can see some of the causes, the factors that lead to stress at work. The major causes of stress at work or in an organization can be career concern, role ambiguity, then rotating work shapes, then role conflict, occupational demand, a lack of participation in decision making, then work overload, then also work under load, then poor working condition, then lack of group cohesiveness, then interpersonal and intergroup conflict, organizational changes, then lack of social support. So these are some of the factors that lead to stress in the workplace. So now let us discuss some of the causes of stress outside the workplace. There are certain factors outside the scope of an organization that also causes stress. So the main causes of stress outside the workplace or the organization would be civic communities, life changes, frustrations, then caste and religious conflicts, then personality is also one of the factors, then technological changes and career changes are some of the factors that lead to stress. Now let us discuss about the strategies for managing stress. The first step in understanding in managing stress would be ourselves. We should understand ourselves better, how we react in different situations, what causes us stress, then how we behave when we feel stress. Once we have done with that, then we can take some of the steps that are described in this video. So set our priorities, then we should practice facing stressful moments, then examine our expectations, then we should live a healthy lifestyle, then we always should learn to accept changes as a part of our life because change is always constant and we should always cope up with the change. So further, there are some habits that can remarkably help to relieve stress. So that would be regular meditation if you do that, then physical exercises, then balance diet, focus thinking, control on anger, then managing depression, maintaining calmness in a stressful situation, then having a positive attitude towards life and harmony towards self and others. So dear learners, with this we have come to the end of the unit that is contemporary issues in management and we discuss here about the conflict, the aspects of conflicts and also some of the aspects of stress and strategies to manage stress. And thank you so much for watching this video.