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Mark Graban Talks Kaizen and Continuous Improvement (Clips)

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Published on Feb 5, 2014

Mark Graban, author of "Lean Hospitals" and "Healthcare Kaizen," recently gave a talk about Kaizen and continuous improvement at a major academic medical center.

This video includes a few snippets from this talk - including why suggestion boxes fail, what's different about Kaizen, and what some of the benefits are.

To book Mark as a speaker, go to http://www.MarkGraban.com/speaking

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