 Hi y'all Liz here and this week we are talking about the ABCs of cleaning again and today I want to talk about using the proper tools and equipment. All right so what is proper? That's hard because we all use different tools and equipment right? Your company might use a flat mop for mopping floors where somebody else's company. I know my friend Maria at Welcome Home Cleaning their company uses a spanty mop that is more like a string mop. When I first thought I was like oh my gosh how can that clean but you know what that little mugger it does a really really good job. So it sort of depends on who you are and what what your company uses as to what is proper but there's one thing that we all have in common. Proper tools and equipment have two things in common no matter what company you work for. One is it gets the job done well. If it doesn't get the job done you're not using the proper tool or equipment. If you're trying to use a fingernail brush on something that you should be using a grout brush on that's not the right piece of equipment. You should be using whichever piece of equipment gets the job done the most effective in the most effective manner. That's first thing and the second thing is it needs to be the thing I guess thing is probably not a good word to use here but proper tools and equipment the second thing is it's got to be safe. It's got to be safe on your body so and safe to the the surface that you're cleaning. So if you're trying to use a razor blade on a soft plastic even if it works really well and it gets that sticker up chances are good you're going to leave some little scratches or gouges so not the proper piece of equipment right not the proper tool to be using for that job in that case you might need to use steam you might need to use a degreaser or an orange solvent you might need to use something different than a razor blade it's going to depend on the surface right so proper tools and equipment depend on two things that we talked about I'm not going to repeat them again because I'm notorious for repeating so you guys hopefully you are paying attention that's why I repeat I'm always afraid you'll miss it so those two things but additionally that they are in good working order right so even a razor blade being used on the right thing like for instance you need to use a razor blade on a window or a piece of glass to get a sticker off correct tool right correct correct thing to be using correct way is make sure that you have enough moisture etc but what if it's not in good working condition what if it is I don't know if this happens in your all's office but happens in ours all the time where they'll get rusty what if you have a rusty blade is it now the correct or proper tool no even if it is the proper tool because it's a razor blade if it's rusty it's no longer the proper tool because it's going to cause damage to the surface right okay so that's what I want you guys to be thinking about when you're talking about thinking about proper tools and equipment does it get the job done correctly is it causing any kind of damage is it in good working order is it what you are supposed to be using and getting the job done most effectively and efficiently and then if it's not what do you do about it do you keep using it because that's what they gave us but if you've got a vacuum that doesn't work it doesn't suck anymore who knows why you don't know why it's not your job to know why that's not how they have you set up some of you might have it that you're set up that way but if you don't how do you know if it's a good good piece of equipment or it's supposed to be working or not what are you supposed to do they gave you this vacuum no if it's not working you need to get that addressed so who is your upline who is the person that you're supposed to go talk to if you don't know that every single one of you guys out there right now if you guys don't know who that person is when we get off this video this first thing I want you to do it's a question I'm going to ask right now okay you know we always have a question at the end of these videos who am I supposed to talk to when something's not working well get the answer to that question and I'm going to talk to you tomorrow bye