Loading...

How to get a Return on Investment ROI - Spencer Stern Consulting

186 views

Loading...

Loading...

Transcript

The interactive transcript could not be loaded.

Loading...

Loading...

Rating is available when the video has been rented.
This feature is not available right now. Please try again later.
Uploaded on May 27, 2010

How much does it cost to fill a pothole? How does a CRM system help a city understand costs? http://www.linkedin.com/in/spencercstern An excerpt of an interview with Spencer Stern with Mark E Goodman in May of 2010. In this segment, Spencer discusses why it is difficult for a city or municipality to understand the ROI of implementing a CRM system. Spencer notes that without a CRM system, you can't understand what it costs to provide a service. Once the system is installed, a city manager will know costs. Then can put together a plan to become more efficient

Loading...

to add this to Watch Later

Add to

Loading playlists...