 Research libraries need to show their worth to researchers and to their administrators and they want to measure and approve their services. It was in this light that Carl developed the LibQual Canada Consortium in 2006. Sam Kel was its first coordinator. Sam organized very successful pre and post conferences around our 2007 submission for which we had 54 participating institutions, the largest ever consortial submission to LibQual. LibQual Canada has provided us not only with an important way to gather data but it has also helped us develop a community of practice around assessment. This community was able to participate once again in 2010 and Sam led the charge as coordinator again. We were so fortunate to have Sam's time and his expertise all with the full support of Queen's University Library. He handed the file off to a successor this year and he still makes himself available whenever needed and everyone enjoyed working with Sam and very much appreciated his leadership on this file. Sam, on a personal note, I'd just like to say how much I really enjoyed working with you over these so many years. Congratulations once again on this award. Thank you, Sam, and congratulations. As director of institutional research at Queen's, I rely heavily on data. Data that support benchmarking with other universities, data that contribute to meaningful assessment and quality improvement, and data that tell stories about key issues within the university. Sam Kel has been a leader on LibQual for years, both within Queen's and across Canada because of Sam's efforts, Queen's and other Canadian universities can now compare, assess and explain complex university library operations. We couldn't have done it without Sam's commitment to assessment and to LibQual. So my thanks and congratulations to Sam Kel for getting us there. It's been a huge pleasure working with Sam at Queen's and seeing his contributions to the broader world of library assessment. He brought to the role of assessment coordinator a huge amount of experience in research libraries, in technical services, but also in a variety of other areas that really gave him a huge broad perspective of our work, and that was very beneficial for his role as assessment coordinator. I was also always very impressed with how Sam has that level of detailed analysis that is needed, but also the synthesis, and he was really able to help us make sense of things. So I know that the theme of your conference this year is Building Effective Sustainable Practical Assessment, ESP, and so I think it's so fitting that Sam is receiving this award today. It's really what he's been doing for his whole career. So Sam, on behalf of your Carl colleagues and Queen's colleagues who can't be with you today, we are sending our warmest best wishes and hearty congratulations.