 It's my Tarzan call. It's the same call your mom makes. And you follow that Instagram and Twitter. You still do that with us, guys. You still do Instagram and Twitter. It's not gonna work. Nobody ever skips the intro. Don't skip the intro. Especially you, who just skipped the intro and came over here. Go back and rewatch this. Yeah, it was gold. Thank you very much. Hey, turn the volume. There's a Twitter account. Today, we're reacting to a video called the world's best delivery service. Ah, Launchbox. Yes. Cool. So this is about that thing. I love that. Or we don't make mistakes. Yeah. So this is about that service. And it's actually telling the truth. Like, they're Harvard. Right, everybody's at the thing. And they're perfect. And cool. It's the show's little video explaining it. We had no clue this existed until we saw the lunchbox. So we asked for it and you gave it to us. So thank you, stupid babies. Yay, stupid family. So this, I think it's in English because it's a great big story. I think they're English people. The world's best delivery service. This is cool. I can't wait to find out about this. Lunch in Mumbai. So this is in Mumbai. Cool. Here we go. Where are the lunchboxes? Yes, sir. Do that. Mumbai has over 18 million people. The city is unpredictable. But amidst this chaos, there is one thing that is nearly 100% reliable. That's crazy. It's your lunch to look great. The Dabba Wallahs of Mumbai are an institution. A Dabba Wallah is a guy who delivers homemade lunches. My name is Kiran Gawande. And I joined Dabba Wallah in business. And I've been working since I was 12-13 years old. In Mumbai, we go to Dabba Wallahs every two days. We go to Dabba Wallahs to meet these two things on a cycle or a train. This is how the system works. The Dabba Wallah comes to your home and picks up your lunch. It goes to the train station where all the other lunches are. They are sorted and then delivered out into the city to be dropped off at your office. You eat it, the Dabba Wallah comes, picks it up, and brings your lunchbox back home. That's the key word, home. These are takeout delivery guys. They're delivering you a meal straight from your kitchen. This system, while seemingly rudimentary, has been recognized as one of the most efficient logistic systems in the world. Dabba Wallahs have an accuracy of 99.99% in their deliveries. Per million transactions, less than four mistakes are made. Oh my god. Look at this. Dabba Wallahs have a code. What's in the code is that they put something in it. Something is a combination. The code is so perfect on the Dabba Wallahs that it doesn't make any mistakes. Criss-crossing side streets unbite balancing trays that weigh almost 150 pounds on their head. This group of 5,000 men, they help define the city. Bombay is at least 125 years old. Wow. This system, and I don't want to go to any other place. It's a bit difficult, I mean it's a bit difficult. But the next day, a new source will start. These guys are out there six days a week, monsoon or shine. Life in Mumbai, it can be chaotic. The train might be late, your power might go out, but damn it, your lunch would be on time. A million, only four got messed up. I still don't understand this, I didn't understand the whole numbers thing, but obviously they do and it's obviously works because this, like my Uber driver messes up. Oh yeah. And he has a phone. Yeah. With an app. Yeah. With not anywhere near the kind of traffic they have in Mumbai. Oh yeah. But here's, I'm missing the obvious. So forgive me for my stupidity here guys. So you're at home in the morning and you wake up and you leave to go to work. They come to your home to get the lunch, then they bring it to you, you come home and then they bring your lunchbox back home. Why don't I just make my own lunch and put it in the lunchbox and take it with me? Or at the very least, take my lunchbox home with me rather than them have to deliver it. Yeah, I don't know about the last part why I can't. You just take your own lunchbox. Yeah, I don't know about that part. But the other part is, I think it's... Forgive my ignorance. I think somebody on Patreon told me this. I could be maybe with somebody who's just in the comments. They said since working hours in India are so long, and so a lot of families do have a stay at home parent. Right. And so it's a way of one saving money. And also they also have a big value on food. Yeah. So they don't obviously have McDonald's on every corner like we do. No, I get that. And even if we're watching the lunchbox, I'm pretty confident you're not going to get, like Americans are noted for eating crap and eating processed and just throwing garbage whereas someone would want the food is made with love. And it's not, if you can't make it the night before and then have it and stick it in the fridge, that's gotta be the main driver for that. I understand. I don't know why you just can't take your own lunchbox home. So that's the part I don't understand. Yeah. I mean, that's a great service. It's great. I don't have to take my lunchbox home. And maybe that's the same thing. Maybe because when you get back home, it is so late. What happens is they bring it back in time for it to get back and get washed and get prepped so that that doesn't have to be done when you get home and you can spend time with your family and not have to be doing dishes. Also, how much is this? Because this service, if it was in LA. Oh, my stars. It would be for the rich. Yeah. I mean, you've got Uber Eats and you have comparable things not done on a bike like this. But Uber does Uber Eats. But that's like you want to go to McDonald's. You want to go to some food place. Right. Not to do a home-cooked meal here and have it delivered from home to a work and then bring the lunchbox back. It would be for the wealthy. It couldn't be common. That's what a celebrity's assistance to exactly. Exactly. And you know what else this does for me? Knowing how this is only in Mumbai and knowing the ratio of like only four in a million are messed up, that adds another element of specialness to the lunchbox of how serendipitous and providential their connection is because what are the odds that that could have ever happened? Yeah. Knowing this, it makes the odds of their connecting that much more out of this world possible. I love it. This is amazing. 125 years they've been doing this. Also, how do you sign up for it? Right. Like, is there online? And what does it cost? And you can tell us some rupees because we can make the ratio change really quick. We can make the ratio change really quick. I can't. But I wonder, is there an online form that you can just sign up for or what's the process? And it said it doesn't from homes. But if you remember Irfan, he doesn't have anybody at home to make him food. So I would imagine for someone like Irfan's character, they got it from a restaurant for him. Remember? Because he went back to the restaurant and said, who cooked the food today? So clearly don't just pick up from the home? Or was that artistic license for the film? Because they said it's home to business back to home. I can't imagine they wouldn't do it from a restaurant because you've got single people who don't have anyone at home to make them their lunch. But aren't those his tins or are they the restaurant's tins? Right. I know. There's a lot of questions. A lot of questions you can answer for us. I find this is obviously an entry. Nothing like this in America. And I'm also wondering why haven't they branched out and done it in other cities? I guess it's just a unique thing to Mumbai. Why not New Delhi? It's a big city. Maybe they've done market tests and seeing it's just not worth it. I don't know. Maybe it's just because it's been so in. It came 125 years. So this has just been part of the culture. Yeah. You could never do this in America. It would be way too expensive. Yeah. And you wouldn't have people dedicated enough to make sure the ratio was that high. No. No. Who are delivering the lunches and feel a sense of contribution to society. You don't get that here in America. What you get here with a lot of people with jobs would be lower paying jobs, which I assume these guys are probably making a good living compared to other things, but not a fantastic living. No. These kinds of jobs in America, most Americans, only they don't think about the contribution they're making to society. They think about how my life sucks and I don't get paid enough. This is a temp job. Yeah, this is a temp job. And a lot of people won't even take a job like that because it's beneath them. So this is so cool. Yeah. So it's kind of like an Uber slash DoorDash slash Postmates service kind of thing. Yeah, but I bet it's because it's own cooked. And I bet if you talk to the delivery guys, I bet they would tell you they feel a real sense of contribution and pride to their city and their culture and feel a real sense of I love what I do and I know that I'm making people's lives better and I'm a part of my city and I'm a part of my country. I just, I guarantee you'd get that from them. You could just see it on their faces, the way they're wearing their hats. You know what it kind of reminds me of? The pride that used to be in the postal system here when it first started and you had the Pony Express. And it was come rain, come shine, we're going to make the delivery we're going to make. That level of pride of delivery service, even FedEx doesn't have that anymore. Yeah. Well, that was awesome. I liked Pony Express. That was a lot of fun. Yeah, it's made me appreciate lunchboxes. Yeah, we're dorks.