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Mayor Newsom Announces Innovative New Tool to Access City Services with a 'Tweet'

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Uploaded on Jun 2, 2009

In an effort to foster more civic collaboration and connectivity with constituents, Mayor Newsom today announced a first of its kind application that allows citizens to access the Citys 311 Call Center through Twitter, a social networking service. Instead of making a phone call, members of the public can send a short message called a "tweet" to alert the city about a pothole, or simply find out about the Citys green initiatives. To interact with SF311 go to www.sftwitter.sfgov.org. You can also follow 311 on Twitter @SF311.

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