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Chief Osborn Inspect What You Expect

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Uploaded on Oct 15, 2015

PURPOSE: To establish the “Inspect What You Expect” program. The intent of the program is to identify positive examples of trooper–public contact. These positive examples will be used in briefings and as training tools to communicate to our staff what the Nevada Highway Patrol’s best practices should entail. These tools will ultimately improve the quality of future NHP operational practices.

SCOPE: This document applies to the requirements and records for all Nevada Highway Patrol reviews initiated as part of the “Inspect What You Expect” program as required by state law, administrative procedures, internal controls, and the NHP personnel required to implement the process.
ORDER: In accordance with NHP Directive 6.2.061, NHP operational sergeants will perform a video review, or ride-a-long, as well as an evaluation of each trooper under their command. At minimum, each trooper shall receive a review and evaluation quarterly. Similarly, the NHP operational lieutenants shall quarterly perform a video review, or ride-a-long, accompanied by an evaluation of each of the sergeants under their command. These reviews must comply with DPS Policy Mobile Audio Video Procedure.
When reviewing employee performance, emphasis should be focused on obtaining best practice conduct and professional examples of traffic stops, interdiction, motorist assists, crash investigation positioning, etc. The evaluation shall be completed on the most recent revision of the “Inspect What You Expect” (IWYE) program form published on the iNet. Supervisor reviews must reference the relevant DPS Policy and NHP Directives exemplified in the video or ride-a-long. In the event that negative contacts are identified in the review process, they shall be addressed privately between the supervisor and trooper. Similarly, if misconduct is identified, the administrative investigation procedures and DPS Disciplinary Policy must be followed. To reiterate, the focus shall be discovery of positive, exemplary representations of trooper conduct which shall be used for employee development.

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